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How to Utilize Social Media When Your Boss Doesn’t Get It
Attention Marketer | Purveyor Of Positivity | Connector
Jason Mudd
Jason@YesLouisville.com
Founder of Yes Brands [YesBrands.org]
YesLouisville.com [Louisville Blog]
@YesLouisville
Use Code ‘LDA’ at YesBrands.org for 35% off
Louisville or Inspiration
Series Apparel. Good Until 11/6/17.
How To Do Social Media At Work
When Your Boss Doesn’t Get it
• Introduction- Who Is Jason Mudd
• Introduction To Problem
• How To Address The Problem
• When All Else Fails
Work Together
• Communication Is Key
• CEO’s & Managers Expect Content To Immediately Generate
Higher Sales
• Explain The Slow Growth Of Social Content
• Building An Audience
• Creating Trust
• Answer: Be Very Clear With Expectations
• Explain The Process
Speak Their Language
• As Marketers, We Try To Speak The Language Of Our
Customers
• We Need To Address Our CEO’s & Managers THE SAME
WAY!
• CEO’s and Managers Are Driven By Analytics- Bottom
Line Driven
• Show Them Figures, i.e. Website Visits and Increases
• Things That Can Show Progress
Be PROACTIVE
• Show Results BEFORE You Are Asked For Them
• When You Get Excited About A Post That Has Good
Engagement Or Sharing, Share The Excitement!
• Send An Email
• Learn To Create Reports In Google Analytics Or Your
Management Suite
• Many Think Content Creators Can Only Focus On
Creating Content. Show Them You Know More.
Over Communicate
• Your Relationship With Leadership Is LIKE ANY OTHER
RELATIONSHIP
• It Will Benefit From Good Communication
• Talk Often
• Be Open About Positives, But OWN THE NEGATIVES
• Come Up With Solutions To Problems BEFORE You’re
Asked For Them!
• Set Goals And Communicate Them. Follow Up With Progress
Common Misconceptions
• Social Media Doesn’t Add To The Bottom Line
• Why? Lack Of Understanding About How Marketing In
General Works
• IT’s ABOUT ATTENTION
• Stat- YouTube Reaches More Adults 18-34 Than
ANY Cable Network
• Stat- YouTube Is The Second Largest Search
Network
Common Misconceptions
• Social Media Is For Entertainment NOT BUSINESS
• “Marketers Ruin Everything” - Gary Vee
• Every Single Social Network Has A Targeted Ad
Component
• Social Media And Content Marketing Is Like A Gateway
Drug
Common Misconceptions
• Social Media Is A One Person Show
• Truth- Social Media Should Be A Part Of Everyone’s
Job
• Social Media Benefits EVERY Department
Social Media Benefits Every
Department
• HR—> SM Gives Access To A HUGE Hiring Pool
• If You’re Not Using SM For Hiring You’re Missing A
Opportunity To Connect With Potential Employees
• Can Showcase What YOU Offer To Applicants
• Sales—> Give Info About Leads, New Clients &
COMPETITORS
• Customer Service: 60% Of Consumers Use SM For
Product Inquiries & Complaints
Bosses Don’t Need To
Engage
• Truth: CEO’s That Engage On SM are 25% More Likely
To Be Seen As Friendly
• 80% Of SM Users Believe Bosses Engaged In SM Are
Better Leaders & Enhance Brand Image
• EX: Richard Branson (Virgin), Brian Chesky (AirBnB)
Many CEO’s Don’t Understand
The Marketing Funnel
• Awareness: Social Media GRABS
ATTENTION
• Interest: Repetition On SM
Develops Interest
• Discovery: Good Content Shows
VALUE + Of Product
• Sales: Products Can Be
Purchased Directly Via Social
Sites, FB Stores
• Retention: Can Allow For Easy
ReMarketing & Avenues For
Customer Service
Show Your Boss Competitors
On Social Media
• Show Specifics About How Their Social Following Relates
To Yours. Highlight Where They Are Doing Things Better
• Ask Them How Their
Customers/Distributors/Retailers/Investors Would
Perceive Their Brand At The Bottom Of The Social
Influencer List?
• This Can Help To Fuel Emotional Competition To Spark
Engagement
Use 3rd Party Validation
• Firms Like Ours (Yes502Media.com) Can Be Hired To
Come Meet With Company Leadership
• 3rd Party Validation Is A Strong Tool In Getting Your
Point Across
• Nothing YOU Say About Yourself Will Have As Much
Impact As What Others Say On Your Behalf
How to Utilize Social Media When Your Boss Doesn’t Get It

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How to Utilize Social Media When Your Boss Doesn’t Get It

  • 2. Attention Marketer | Purveyor Of Positivity | Connector Jason Mudd Jason@YesLouisville.com Founder of Yes Brands [YesBrands.org] YesLouisville.com [Louisville Blog] @YesLouisville Use Code ‘LDA’ at YesBrands.org for 35% off Louisville or Inspiration Series Apparel. Good Until 11/6/17.
  • 3. How To Do Social Media At Work When Your Boss Doesn’t Get it • Introduction- Who Is Jason Mudd • Introduction To Problem • How To Address The Problem • When All Else Fails
  • 4. Work Together • Communication Is Key • CEO’s & Managers Expect Content To Immediately Generate Higher Sales • Explain The Slow Growth Of Social Content • Building An Audience • Creating Trust • Answer: Be Very Clear With Expectations • Explain The Process
  • 5. Speak Their Language • As Marketers, We Try To Speak The Language Of Our Customers • We Need To Address Our CEO’s & Managers THE SAME WAY! • CEO’s and Managers Are Driven By Analytics- Bottom Line Driven • Show Them Figures, i.e. Website Visits and Increases • Things That Can Show Progress
  • 6. Be PROACTIVE • Show Results BEFORE You Are Asked For Them • When You Get Excited About A Post That Has Good Engagement Or Sharing, Share The Excitement! • Send An Email • Learn To Create Reports In Google Analytics Or Your Management Suite • Many Think Content Creators Can Only Focus On Creating Content. Show Them You Know More.
  • 7. Over Communicate • Your Relationship With Leadership Is LIKE ANY OTHER RELATIONSHIP • It Will Benefit From Good Communication • Talk Often • Be Open About Positives, But OWN THE NEGATIVES • Come Up With Solutions To Problems BEFORE You’re Asked For Them! • Set Goals And Communicate Them. Follow Up With Progress
  • 8. Common Misconceptions • Social Media Doesn’t Add To The Bottom Line • Why? Lack Of Understanding About How Marketing In General Works • IT’s ABOUT ATTENTION • Stat- YouTube Reaches More Adults 18-34 Than ANY Cable Network • Stat- YouTube Is The Second Largest Search Network
  • 9. Common Misconceptions • Social Media Is For Entertainment NOT BUSINESS • “Marketers Ruin Everything” - Gary Vee • Every Single Social Network Has A Targeted Ad Component • Social Media And Content Marketing Is Like A Gateway Drug
  • 10. Common Misconceptions • Social Media Is A One Person Show • Truth- Social Media Should Be A Part Of Everyone’s Job • Social Media Benefits EVERY Department
  • 11. Social Media Benefits Every Department • HR—> SM Gives Access To A HUGE Hiring Pool • If You’re Not Using SM For Hiring You’re Missing A Opportunity To Connect With Potential Employees • Can Showcase What YOU Offer To Applicants • Sales—> Give Info About Leads, New Clients & COMPETITORS • Customer Service: 60% Of Consumers Use SM For Product Inquiries & Complaints
  • 12. Bosses Don’t Need To Engage • Truth: CEO’s That Engage On SM are 25% More Likely To Be Seen As Friendly • 80% Of SM Users Believe Bosses Engaged In SM Are Better Leaders & Enhance Brand Image • EX: Richard Branson (Virgin), Brian Chesky (AirBnB)
  • 13. Many CEO’s Don’t Understand The Marketing Funnel • Awareness: Social Media GRABS ATTENTION • Interest: Repetition On SM Develops Interest • Discovery: Good Content Shows VALUE + Of Product • Sales: Products Can Be Purchased Directly Via Social Sites, FB Stores • Retention: Can Allow For Easy ReMarketing & Avenues For Customer Service
  • 14. Show Your Boss Competitors On Social Media • Show Specifics About How Their Social Following Relates To Yours. Highlight Where They Are Doing Things Better • Ask Them How Their Customers/Distributors/Retailers/Investors Would Perceive Their Brand At The Bottom Of The Social Influencer List? • This Can Help To Fuel Emotional Competition To Spark Engagement
  • 15. Use 3rd Party Validation • Firms Like Ours (Yes502Media.com) Can Be Hired To Come Meet With Company Leadership • 3rd Party Validation Is A Strong Tool In Getting Your Point Across • Nothing YOU Say About Yourself Will Have As Much Impact As What Others Say On Your Behalf