This document provides guidance on writing incident reports. It explains that an incident report should include an incident summary listing the alleged policy violations, and a narrative written in third person using facts, details, and objective language. The narrative should identify all individuals involved, describe the scene and events, and indicate any protocols followed. Taking thorough notes is important to aid in completing the report and any subsequent judicial processes. Informational reports are used to document issues brought to staff's attention that do not necessarily involve policy violations or respondents.