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Human Resource Management Nguyen Trong Quy – Global Management Laboratory
Preface This program of human resource management is designed as standard program for HR professionals to select each topics to study in order to fill in the gaps. For specific organization, human resource program will be designed based on their actual situation and characteristic of their business and for public workshop, it will be designed based on current situation of market change, level of participants and majority of industry such as manufacturing, service or trade.
Basic content Human Resource Management Overview  Human resource is the most important resources of any companies, stronger human resource management systems contribute greater success to company. HR dept. always goes one step before to prepare and give support of development to company Level 0 Level   1 Level   2 Level   3 Level   4 Level   5 Level   6 Level   7 Level   8 Standard Improved Innovation Standard Improvement  Innovation  Administration Consulting  Strategy Recruitment, training Assignment Evaluation, Compensation Horenso, JR, 5S, vv… Đề xuất, xây dựng hệ thống kazen, đề xuất cải tiến, phát hiện, vv… Thành lập hệ thống QC DST-PDCA Company HR, GA Cap-Do HR’s role and responsibility HR dept. to support company Standard Improvement Innovation HRM Philosophy / Ideal Image of People Identification of talent  Training and guidance  Evaluation Training and guidance Assignment/ Qualification Categorization and registration of the abilities, characteristics and strengths  Advertisement for the personnel for dispatch, group activities, the Idea Contest, etc.  Motivating personnel  Utilization of talent  Motivation on own initiative  Meritocracy focused on abilities and skills  Multi-dimensional  organization Employee’s Goal Developing abilities Infinite number of opportunities and places for making great strides  Cultivating opportunities  Ambition and Pride  Infinite  growth  Qualification system  Training and education system  ・ My records ・ Theme record report form ・ Self-expression report form  ・ Records of the guidance on aptitude  ・ OJT  Face-to-face interview, Orientation of the direction of the educational program  Company Goal HRM Process Personal Development Achieving Company Goal
Basic content Standard Improvement  Innovation  Administration Consulting  Strategy Standard - Administration level Level 1 Company  Administration It is suitable for companies whose activities/work has been standardized Time : 8 days (8:30 ~ 17:00)  Lecturer : VN No. participants: <30 Method : lecture, discussion, activities, team Fee : 6.500 (USD) –  (exclude traveling & consulting) Information  Human Resource Management
Basic content Recruitment Training Assignment Appraisal Compensation Method of analyzing job Method of writing job description Hiring process Interview / test method How to build questionnaires Selection method Labor contract Probation evaluation Meaning Human Resource Management - Administration Level Labor management Information system Property management 1 day
Basic content Recruitment Training Assignment Appraisal Compensation 5S Working regulation Behavior/attitude Safety Self-starter Meaning Human Resource Management - Administration Level Labor management Information system Property management 2 day
Basic content Recruitment Training Assignment Appraisal Compensation Right person to right position in a right direction Meaning Human Resource Management - Administration Level Labor management Information system Property management 1 day
Basic content Recruitment Training Assignment Appraisal Compensation Working performance is appraised in positive way so that employees can see weakness to stop and strength to utilize Meaning Human Resource Management - Administration Level Labor management Information system Property management 1 day
Basic content Recruitment Training Assignment Appraisal Compensation Compensation to be discussed to find points to be improved Salary system Bonus system Reward system Meaning Human Resource Management - Administration Level Labor management Information system Property management 0.5 day
Basic content Recruitment Training Assignment Appraisal Compensation How to maintain company regulation & trade union Resignation, dismiss, sickness, holiday, conflict, etc., Labor law Meaning Human Resource Management - Administration Level Labor management Information system Property management 1.5 day
Basic content Recruitment Training Assignment Appraisal Compensation Information system in company to be described as nerve system in body. A single pain on a finger will be report to brain, a difficulty of a task will be reported to others. HR member need to maintain information system so that everyone can share information in team. Internet, meeting, notice board, etc., Meaning Human Resource Management - Administration Level Labor management Information system Property management 0.5 day Nerve system
Basic content Recruitment Training Assignment Appraisal Compensation Understand responsibility of maintain and protect company’s property such as Electricity Water Cars Equipments, tools Security Infrastructure Etc., Meaning Human Resource Management - Administration Level Labor management Information system Property management 0.5 day To protect
Basic content It is suitable for companies whose activities/work has been improved by everyone contribution Standard Improvement  Innovation  Administration Consulting  Strategy Improved - Consultative level Level 2 Company  Administration Time : 6 days (8:30 ~ 17:00)  Lecturer : VN No. participants: <30 Method : lecture, discussion, activities, team Fee : 4,000 (USD) –  (exclude traveling & consulting) Information  Human Resource Management
Basic content Recruitment Training Assignment Appraisal Compensation Analyze personnel requirement Develop personnel plan Review current situation Recruitment process to be adjusted Meaning Human Resource Management - Consultative Level Labor management Information system Property management 0.5 day
Basic content Recruitment Training Assignment Appraisal Compensation Training program based on company goal and strategy. To create training environtment in company, training system must be developed: On the Job Training (OJT) Off the Job Training (Off-JT) On the Chance Training (OCT) Meaning Human Resource Management - Consultative Level Labor management Information system 1,5 day Property management HRD OJT OCT OFF-JT
Basic content Recruitment Training Assignment Appraisal Compensation To maintain stability of personnel requirement, qualification system and job rotation system will be established. Meaning Human Resource Management - Consultative Level Labor management Information system 0.5 day Property management
Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support improvement level, appraisal system should be up graded: Training evaluation Accomplishment appraisal Promotion appraisal Behavior/attitude appraisal Meaning Human Resource Management - Consultative Level Labor management Information system 1 day Property management
Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support improvement level, compensation system to be discussed and modified to improve employees’ motivation Bonus Salary Reward Meaning Human Resource Management - Consultative Level Labor management Information system 0.5 day Property management
Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support improvement level, HR will be play a role of consultant to company in term of labor management Company regulation to be modified and followed up Up date labor law, civil law and other related regulations Resignation, dismiss, sickness, holiday, conflict, etc., to have countermeasured in advanced Meaning Human Resource Management - Consultative Level Labor management Information system 1 day Property management
Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support improvement level with employee involvement, information system to be set up and upgraded Suggestion system Report IT Announcement Employee satisfaction servey Meaning Human Resource Management - Consultative Level Labor management Information system 1 day Property management
Basic content It is suitable for companies whose activites/work focus on innovation besides improvement Standard Improvement  Innovation  Administration Consulting  Strategy Innovation - Strategy level Level 3 Company  Administration Time : 2.5 days (8:30 ~ 17:00)  Lecturer : VN No. participants: <30 Method : lecture, discussion, activities, team Fee : 2,000 (USD) –  (exclude traveling & consulting) Information  Human Resource Management
Basic content Recruitment Training Assignment Appraisal Compensation Due to changes of market situation and company goal, HR professionals to take spontaneous actions in term of human resource demand Recruitment strategy to be defined from internal and external changes Recruitment policy, process to be modified Meaning Human Resource Management - Strategy Level Labor management Information system Property management 0.5 day
Basic content Recruitment Training Assignment Appraisal Compensation Training system to be applied and updated to meet human recourse development not only in company wide but also for suppliers and customers Meaning Human Resource Management - Strategy Level Labor management Information system Unspecified Property management Experience/position Subjects to be trained and to train others
Basic content Recruitment Training Assignment Appraisal Compensation Job rotation system and qualification system will be viewed and applied by consulting Meaning Human Resource Management - Strategy Level Labor management Information system 1 day Consulting  Property management
Basic content Recruitment Training Assignment Appraisal Compensation To support high level of innovation, appraisal system need to be upgraded and modified. 360 0  appraisal to be applied Meaning Human Resource Management- Strategy Level Labor management Information system Property management 1 day Consulting
Basic content Recruitment Training Assignment Appraisal Compensation To retain talents and create better motivation, compensation system and policy to have competitive and motivated strategy Bonus Salary Reward Meaning Human Resource Management - Strategy Level Labor management Information system 1 day Property management
Basic content Recruitment Training Assignment Appraisal Compensation Company regulation to be modified periodically to match company strategy and market changes and law Resignation and dismissal to be planned Working environment created by every individuals by being able to manage their own tasks and responsibility Meaning Human Resource Management - Strategy Level Labor management Information system 1 day Property management Issue
Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support innovation level with employee involvement, information system to be applied and upgraded Suggestion system Report IT Announcement Employee satisfaction survey Meaning Human Resource Management - Strategy Level Labor management Information system Property management 2 - 3 days Consulting
Support Support Support Learnt  Forget  Learnt Learnt Learnt Time  Message  After workshop After period of time Consulting support by email, telephone about content of the workshop Knowledge related to the workshop Labor law and related documents Specific cases We will provide free support of HRM knowledge after the workshop to participants Human Resource Management Support after workshop

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Human Resource Management Training Program

  • 1. Human Resource Management Nguyen Trong Quy – Global Management Laboratory
  • 2. Preface This program of human resource management is designed as standard program for HR professionals to select each topics to study in order to fill in the gaps. For specific organization, human resource program will be designed based on their actual situation and characteristic of their business and for public workshop, it will be designed based on current situation of market change, level of participants and majority of industry such as manufacturing, service or trade.
  • 3. Basic content Human Resource Management Overview Human resource is the most important resources of any companies, stronger human resource management systems contribute greater success to company. HR dept. always goes one step before to prepare and give support of development to company Level 0 Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7 Level 8 Standard Improved Innovation Standard Improvement Innovation Administration Consulting Strategy Recruitment, training Assignment Evaluation, Compensation Horenso, JR, 5S, vv… Đề xuất, xây dựng hệ thống kazen, đề xuất cải tiến, phát hiện, vv… Thành lập hệ thống QC DST-PDCA Company HR, GA Cap-Do HR’s role and responsibility HR dept. to support company Standard Improvement Innovation HRM Philosophy / Ideal Image of People Identification of talent Training and guidance Evaluation Training and guidance Assignment/ Qualification Categorization and registration of the abilities, characteristics and strengths Advertisement for the personnel for dispatch, group activities, the Idea Contest, etc. Motivating personnel Utilization of talent Motivation on own initiative Meritocracy focused on abilities and skills Multi-dimensional organization Employee’s Goal Developing abilities Infinite number of opportunities and places for making great strides Cultivating opportunities Ambition and Pride Infinite growth Qualification system Training and education system ・ My records ・ Theme record report form ・ Self-expression report form ・ Records of the guidance on aptitude ・ OJT Face-to-face interview, Orientation of the direction of the educational program Company Goal HRM Process Personal Development Achieving Company Goal
  • 4. Basic content Standard Improvement Innovation Administration Consulting Strategy Standard - Administration level Level 1 Company Administration It is suitable for companies whose activities/work has been standardized Time : 8 days (8:30 ~ 17:00) Lecturer : VN No. participants: <30 Method : lecture, discussion, activities, team Fee : 6.500 (USD) – (exclude traveling & consulting) Information Human Resource Management
  • 5. Basic content Recruitment Training Assignment Appraisal Compensation Method of analyzing job Method of writing job description Hiring process Interview / test method How to build questionnaires Selection method Labor contract Probation evaluation Meaning Human Resource Management - Administration Level Labor management Information system Property management 1 day
  • 6. Basic content Recruitment Training Assignment Appraisal Compensation 5S Working regulation Behavior/attitude Safety Self-starter Meaning Human Resource Management - Administration Level Labor management Information system Property management 2 day
  • 7. Basic content Recruitment Training Assignment Appraisal Compensation Right person to right position in a right direction Meaning Human Resource Management - Administration Level Labor management Information system Property management 1 day
  • 8. Basic content Recruitment Training Assignment Appraisal Compensation Working performance is appraised in positive way so that employees can see weakness to stop and strength to utilize Meaning Human Resource Management - Administration Level Labor management Information system Property management 1 day
  • 9. Basic content Recruitment Training Assignment Appraisal Compensation Compensation to be discussed to find points to be improved Salary system Bonus system Reward system Meaning Human Resource Management - Administration Level Labor management Information system Property management 0.5 day
  • 10. Basic content Recruitment Training Assignment Appraisal Compensation How to maintain company regulation & trade union Resignation, dismiss, sickness, holiday, conflict, etc., Labor law Meaning Human Resource Management - Administration Level Labor management Information system Property management 1.5 day
  • 11. Basic content Recruitment Training Assignment Appraisal Compensation Information system in company to be described as nerve system in body. A single pain on a finger will be report to brain, a difficulty of a task will be reported to others. HR member need to maintain information system so that everyone can share information in team. Internet, meeting, notice board, etc., Meaning Human Resource Management - Administration Level Labor management Information system Property management 0.5 day Nerve system
  • 12. Basic content Recruitment Training Assignment Appraisal Compensation Understand responsibility of maintain and protect company’s property such as Electricity Water Cars Equipments, tools Security Infrastructure Etc., Meaning Human Resource Management - Administration Level Labor management Information system Property management 0.5 day To protect
  • 13. Basic content It is suitable for companies whose activities/work has been improved by everyone contribution Standard Improvement Innovation Administration Consulting Strategy Improved - Consultative level Level 2 Company Administration Time : 6 days (8:30 ~ 17:00) Lecturer : VN No. participants: <30 Method : lecture, discussion, activities, team Fee : 4,000 (USD) – (exclude traveling & consulting) Information Human Resource Management
  • 14. Basic content Recruitment Training Assignment Appraisal Compensation Analyze personnel requirement Develop personnel plan Review current situation Recruitment process to be adjusted Meaning Human Resource Management - Consultative Level Labor management Information system Property management 0.5 day
  • 15. Basic content Recruitment Training Assignment Appraisal Compensation Training program based on company goal and strategy. To create training environtment in company, training system must be developed: On the Job Training (OJT) Off the Job Training (Off-JT) On the Chance Training (OCT) Meaning Human Resource Management - Consultative Level Labor management Information system 1,5 day Property management HRD OJT OCT OFF-JT
  • 16. Basic content Recruitment Training Assignment Appraisal Compensation To maintain stability of personnel requirement, qualification system and job rotation system will be established. Meaning Human Resource Management - Consultative Level Labor management Information system 0.5 day Property management
  • 17. Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support improvement level, appraisal system should be up graded: Training evaluation Accomplishment appraisal Promotion appraisal Behavior/attitude appraisal Meaning Human Resource Management - Consultative Level Labor management Information system 1 day Property management
  • 18. Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support improvement level, compensation system to be discussed and modified to improve employees’ motivation Bonus Salary Reward Meaning Human Resource Management - Consultative Level Labor management Information system 0.5 day Property management
  • 19. Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support improvement level, HR will be play a role of consultant to company in term of labor management Company regulation to be modified and followed up Up date labor law, civil law and other related regulations Resignation, dismiss, sickness, holiday, conflict, etc., to have countermeasured in advanced Meaning Human Resource Management - Consultative Level Labor management Information system 1 day Property management
  • 20. Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support improvement level with employee involvement, information system to be set up and upgraded Suggestion system Report IT Announcement Employee satisfaction servey Meaning Human Resource Management - Consultative Level Labor management Information system 1 day Property management
  • 21. Basic content It is suitable for companies whose activites/work focus on innovation besides improvement Standard Improvement Innovation Administration Consulting Strategy Innovation - Strategy level Level 3 Company Administration Time : 2.5 days (8:30 ~ 17:00) Lecturer : VN No. participants: <30 Method : lecture, discussion, activities, team Fee : 2,000 (USD) – (exclude traveling & consulting) Information Human Resource Management
  • 22. Basic content Recruitment Training Assignment Appraisal Compensation Due to changes of market situation and company goal, HR professionals to take spontaneous actions in term of human resource demand Recruitment strategy to be defined from internal and external changes Recruitment policy, process to be modified Meaning Human Resource Management - Strategy Level Labor management Information system Property management 0.5 day
  • 23. Basic content Recruitment Training Assignment Appraisal Compensation Training system to be applied and updated to meet human recourse development not only in company wide but also for suppliers and customers Meaning Human Resource Management - Strategy Level Labor management Information system Unspecified Property management Experience/position Subjects to be trained and to train others
  • 24. Basic content Recruitment Training Assignment Appraisal Compensation Job rotation system and qualification system will be viewed and applied by consulting Meaning Human Resource Management - Strategy Level Labor management Information system 1 day Consulting Property management
  • 25. Basic content Recruitment Training Assignment Appraisal Compensation To support high level of innovation, appraisal system need to be upgraded and modified. 360 0 appraisal to be applied Meaning Human Resource Management- Strategy Level Labor management Information system Property management 1 day Consulting
  • 26. Basic content Recruitment Training Assignment Appraisal Compensation To retain talents and create better motivation, compensation system and policy to have competitive and motivated strategy Bonus Salary Reward Meaning Human Resource Management - Strategy Level Labor management Information system 1 day Property management
  • 27. Basic content Recruitment Training Assignment Appraisal Compensation Company regulation to be modified periodically to match company strategy and market changes and law Resignation and dismissal to be planned Working environment created by every individuals by being able to manage their own tasks and responsibility Meaning Human Resource Management - Strategy Level Labor management Information system 1 day Property management Issue
  • 28. Basic content Recruitment Training Assignment Appraisal Compensation To maintain and support innovation level with employee involvement, information system to be applied and upgraded Suggestion system Report IT Announcement Employee satisfaction survey Meaning Human Resource Management - Strategy Level Labor management Information system Property management 2 - 3 days Consulting
  • 29. Support Support Support Learnt Forget Learnt Learnt Learnt Time Message After workshop After period of time Consulting support by email, telephone about content of the workshop Knowledge related to the workshop Labor law and related documents Specific cases We will provide free support of HRM knowledge after the workshop to participants Human Resource Management Support after workshop