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HUMANSIDEof Agile
FABIO ARMANI gIULIA ARMANI
first
MOVEMENTAbout the Thesis
Human Side of Agile (Agile Venture 2019)
BIG
RE-ORGANIZATIONAgile Scaling
BIG
RE-ORGANIZATIONPortfolio Definition
BIG
RE-ORGANIZATIONDefine Processes
BIG
RE-ORGANIZATION
Manage contracts
BIG
RE-ORGANIZATIONDefine on overall budget
Ok. Wait.
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
HUMANSIDEAGILE
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Title Text
TitleText
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Hidden Beliefs and Paradigms
INDIVITDUALsINTERACTIONs
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Hidden Beliefs and Paradigms
PROCESSESTOOLs
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Hidden Beliefs and Paradigms
workingSoftware
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Hidden Beliefs and Paradigms
Comprehensivedocumentation
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Hidden Beliefs and Paradigms
CUSTOMERCOOPERATION
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Hidden Beliefs and Paradigms
ContractNegotiation
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Hidden Beliefs and Paradigms
RESPONDINGCHANGE
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Hidden Beliefs and Paradigms
FOLLOWINGPLAN
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Title Text
IN the chinese culture yin and
yang are never associated
with moral values
YINYANG
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Title Text
YIN
EARTH
MOON
NIGHT
WINTER
WET
COLD
INTERNAL
YINYANG
YANG
Sky
sun
day
summer
dry
hot
surface
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Title Text
YIN
female
contractive
conservative
responsive
cooperative
intuitive
synthetic
YINYANG
YANG
male
expansive
dissipative
aggressive
competitive
rational
analytic
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Title Text
if you consider this set of values is easy
to see how our society has constantly
favored the yang At the expense of the
yin
OURCULTURE
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Title Text
if you consider this set of values is easy
to see how our agile community has
constantly favored the yang At the
expense of the yin
1. rational knowledge over intuitive
wisdom
2. competition over cooperation
3. Exploitation of resources with
respect to conservation
AGILECULTURE (?)
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
HUMANSIDEAGILE
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
What is the human side to agile?
1. Focus on individuals and
interactions
2. EMphasis on direct “Customer
cooperation”
3. Values “responding to change”
4. Requires environment to support
“motivated individuals and trust
them”
5. recommend “face to face
communication”
7. Envisage self organized teams
8. continuous improvement through
self-reflection and adaptation
Psychological Safety
theBooks
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
BIG
RE-ORGANIZATIONA recipe for disaster
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Big Deal
tEAMSSURVEY
SECOND
MOVEMENTAbout the Model
Psychologicalsafety
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
COMMUNICATE
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
WITHOUTFEAR
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
SAFETYMODEL
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
SECURITYSECURITY
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
SECURITY
Our need for predictability in terms of:
consistency,
commitment,
certainty,
no change.
This element is fundamental for the rest of the
model and it forms the basis of our
relationship and interaction with the world.
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
AUTONOMY
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
AUTONOMY
Related to our need to feel we have the
control our environment, and have choices.
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
FAirness
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
FAirness
Our need to engage in and experience fair
exchanges, both to us and to others.
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
esteem
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
esteem
Related to our need to be regarded highly,
derived by how we:
See ourselves
Compare ourselves to others
Think others see us
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
TRUST
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
TRUST
Our social need to belong to and to protect
our “tribe” (team, community of practice,
guild…).
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
YOU
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
YOU
Our need for predictability in terms of:
Your personality profile
Your biases
How you are influenced and how you influence the
others
Your context (past, present, future)
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Psychological Safety
theBooks
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
BIG
RE-ORGANIZATIONLooking for a solution
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Big Deal
tEAMSSURVEY
Human Side of Agile (Agile Venture 2019)
Placeholder Text
CYNEFINFRAMEWORK
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Placeholder Text
CompexADAPTIVESYSTEMS
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Human Side of Agile (Agile Venture 2019)
LIVING SYSTEMS
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Living	systems	are	complex,	in	that	they	consist	
of	a	great	many	agents	interacting	with	each	
other	in	a	great	many	ways
LIVING SYSTEMS
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
The	richness	of	the	interactions	of	the	agents	
allows	the	system	as	a	whole	to	undergo	
spontaneous	self-organization
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
are	autonomous,	self-reliant	units	that	
possess	a	degree	of	independence	and	handle	
contingencies	without	asking	higher	
authorities	for	instructions.	
•  These	holons	are	also	simultaneously	subject	
to	control	from	one	or	more	of	these	higher	
authorities.		
HOLONS
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
•  A	 	is	a	system	(or	phenomenon)	which	is	
an	evolving	self-organizing	dissipative	
structure,	composed	of	other	holons,	whose	
structures	exist	at	a	balance	point	between	
chaos	and	order.		
HOLONS
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Human Side of Agile (Agile Venture 2019)
MISTRUSTCYCLE
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
MISTRUSTCYCLE
“Low psychological safety is a silent productivity killer
and a difficult problem to solve. You'd do well to pay
attention to your social climate and how to make it far
more psychologically safe. High performance depends
upon it.”
Joshua Kerievsky
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
MODERNAGILE
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
BIG
RE-ORGANIZATIONLooking for a solution
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
A PATH
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
A Path
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
A Path
HIQUALITYRELATIONSHIP
1. EMOTIONAL SCOPE: Being able to
express a wide range of emotions in a
relationship, without fear of
producing negative repercussions for
the relationship, generates a sense of
security.
2. TENSILITY: The person feels he can be
himself because the relationship is
solid and can deal with conflict /
tension, without breaking, but
flexing and returning to the previous
state. This also gives psychological
security.
3. CONNECTIVITY: We are open to new
approaches and ideas without fear of
being harmed, so we feel confident in
speaking openly and proposing new
challenges.
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
A Path
HIQUALITYRELATIONSHIP
1. POSITIVE CONSIDERATION: People in a
good relationship respect each
other, everyone has the feeling of
being respected and appreciated for
what they are. This produces
confidence in expressing oneself
openly and not keeping one's doubts
or ideas to oneself.
2. MUTUALITY: The active participation of
all members characterized by
mutual empathy, promotes security in
exposing each other and also in
admitting the mistakes made.
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
LearningZONE
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
AGILELEADERSHIP
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
What is Agile leadership?
1. Lead with agility (especially in a
“VUCA” world)
2. explore new ideas and pursue
meaningful motivation
3. inspire with vision, and align with
mission
4. shared decisions-making and joint
accountability
5. lifelong learning and developing
people
7. Operating with trust, openness
and empowerment
Psychological Safety
theBooks
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Human Side of Agile Methodologies
sAFETYMAKESYou
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
Lean Agile Methodologies
moreAgile
sAFETYMAKESYou
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
third
MOVEMENTA Sort of Synthesis
SHIFT!
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
SHIFT!
OLD ORGANIZATION
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
NEW ORGANIZATION
SHIFT!
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
SHIFT!
NEW ORGANIZATION
DELIVER FAST
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
DELIVER FAST
SHIFT!
LEANUX AGILE UX ITALIA 2013 / Fabio armani / Marco Calzolari
PERMISSION TO FAIL
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
PERMISSION TO FAIL
SHIFT!
HUMANSIDE AGILE VENTURE 2019 / Fabio armani & GIULIA ARMANI
What we really need is a shared
accountability model…
HUMANSIDE AGILE VENTURE 2019 / Fabio armani & GIULIA ARMANI
a team of people, each of whom work
together as part of the team…
HUMANSIDE AGILE VENTURE 2019 / Fabio armani & GIULIA ARMANI
a team of people, each of whom
work together as part of the
team…
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
SHIFT!
INTEGRATEDTEAM
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
OPENORCHESTRA
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
#OPENORCHESTRA
openorchestra.cim.mcgill.ca
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
#OPENORCHESTRA
HUMANSIDE
CODA Open Agile
COURAGE
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANIi
HUMANSIDE AVF 2019 / Fabio armani & GIULIA ARMANI
COURAGE
SHIFT!
HUMANSIDE AGILE VENTURE 2019 / Fabio armani & GIULIA ARMANI
THANKyoU
FABIO ARMANI
@fabioarmani
open-ware.org
GIULIA ARMANI
@giuliaarmani
eirenepsicologia.it
openware

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Human Side of Agile (Agile Venture 2019)