Hyper Island teaching notes: usability testing

This document discusses usability testing and provides tips for conducting tests. It notes that usability testing involves observing test subjects using a product to evaluate efficiency, accuracy, recall, and emotional response. Common testing methods are mentioned, including moderated lab testing, remote testing, and eye tracking. Barriers to testing like costs and time constraints are addressed. The document emphasizes that testing with real users is important but also notes challenges in recruiting participants and managing the testing process. It provides recommendations for running concise and effective tests, such as keeping reports brief and focused on fixing issues rather than passing aspects. Overall, the summary emphasizes the value and best practices of usability testing products with customers.