I need a volunteer program yesterday
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1) The museum is in need of a dedicated volunteer program manager to develop onboarding processes, recruit and retain volunteers, and provide consistency for volunteers. 2) The previous volunteer program had low retention, so a full-time manager is needed to build a sustainable legacy program. 3) The volunteer program grew quickly with a manager, utilizing various recruitment strategies like speaking at retirement clubs and developing a unified program with perks like uniforms and recognition.
I need a volunteer program yesterday
- 1. I Need a Volunteer Program YESTERDAY…Help!Museum Association of Arizona Annual MeetingJune 2010, Sedona AZ
- 2. Volunteer Program Management History at AMY AMY’s previous volunteer program retention rate was low…why?AmeriCorps VISTA Volunteer Program Manager grantBenefits:A volunteer manages volunteersDedicated individual to build a legacy programBuilds capacity of organizationHelps to ease/navigate sea change in an organization
- 3. Why you need a dedicated Volunteer Program ManagerDevelops on-boarding and orientation processes, and ongoing trainingDevelops forms: application, fingerprinting, database, reporting, reward and recognition processesRecruits, retains, and grows volunteer programProvides a consistency, a “familiar face” to volunteers
- 4. Finding Volunteers Today, volunteers are not necessarily found intraditional places. Since the “great recession”there are many new resources for volunteers.
- 5. How Quickly Did the Program Grow?In just 2 short months, the volunteer program at AMY was off and running. Elements that made it successful:Speaking at retirement clubsMeeting with other volunteer program managers, such as Desert Botanical Garden, Children’s Museum of Phoenix, Arizona Science Center, and Mesa Arts Center, etc. Developing a program that “stole with pride” Providing elements to unify the program: check-in area, uniforms, recognition system
- 6. Provide Perks!Recognizing your volunteers, on a consistent andregular basis, will keep them engaged with your institution. On-the-job training in a variety of positions sought after in today’s job market.Ability to itemize and describe their position on a resume to eliminate time gaps.Flexible schedules that allow time to job hunt.Fingerprinting at no cost to the participant.Assigned uniforms of polo shirts and aprons for those who work on the Gallery Floor.Special t-shirts for “AMY Ambassadors” for outreach events.Skill training classesRecognition incentives including museum passes, movie tickets and giftsOccasional special event ticketsInvitations to VIP events such as Exhibition Pre-Openings.Ongoing opportunities to learn about art.Letters of recommendationLinkedin recommendations
- 7. AMY Multi-Level Resource ModelNon-Funded and Funded Volunteers and TempsLow CostNo Cost
- 8. AMY Multi-Level Resource Model Participants and Benefits Benefits On the job training Work experience for resumesFlexible SchedulesFingerprinting at no costAssigned uniformsArt trainingRecognition incentivesSpecial event ticketsAttend VIP/other special eventsSeal on Diploma for HS studentsHours towards degree for CollegeAmericorp, scholarship $’sCollege creditValuable work experience in their degree fieldPay from government agencies like AgeWorks or private firms like Re-EmployabilityPay for part-time on-call work as needed ParticipantsCommunityGloria Aidan Kim Gladys Karen DonJeneanna KimBarbara SuzanneSharon BetsyGizel LizHeather GinnyFred JillianCollege/HS Service LearningCindy AshlynColette SheriShelley SamiBaileyInternsSarah KarinaJessica BridgetDaibinAgencies and BusinessMargot Joan Myrna KarenTemps On-CallVolunteers and former Educators
- 9. AMY Multi-Level Resource ModelResults
- 10. Points of LightUse the Points of Light Volunteer Calculator to determine the donated value that your volunteers provideCommunicate that value to your institution’s board, community stakeholders
- 11. AMY Multi-Level Resource Model Results
- 12. AMY VOLUNTEERS AREAdultsWith or withoutExperience,Students.OrMembers.Engaged ASU students volunteer at Boo at the Zoo Oct 24, 2009
- 13. AMY VOLUNTEERS AREAdultsWith or withoutExperience,Students.OrMembers.Engaged Barbara Van Hoy in her Volunteer Red Shirt
- 14. Regular CommunicationMonthly NewslettersFlyersEmailsPhone CallsBulletin BoardVOLUNTEERS NEWS FLASH Red shirts and aprons are here!! If you work on the gallery floor, see Sandy to get yours today.
- 16. Long-Term SustainabilityDevelop internal systems to help the program run itself: Whentohelp.com Volunteer team coordinators Lockers/check-in area for volunteers Consistent support/feedback from employees Ongoing recognition: tangible and intangible
- 17. Tangible Thank Yous on Volunteer Recognition Week