Ian Smallman has 17 years of experience as a Team Leader in Manufacturing and Logistics for Caterpillar in Wolverhampton. He provides efficient support to operational managers and prioritizes workloads for 3 shifts. Ian is able to establish good working relationships and generate innovative solutions to problems using techniques like 6 Sigma. As Team Lead, he monitors metrics, prioritizes workloads, trains staff, and identifies continuous improvements to save the business over $125,000. Ian's qualifications include a level 2 ILM, IOSH, NVQ levels 2 in Team Leading and FLT operation, 6 Sigma Green Belt, and first aid training.