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Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
AI is driving the future for connected cars
—
Kal Gyimesi
Automotive Marketing Leader
@kalgyimesi
Please note
IBM’s statements regarding its plans, directions, and intent are subject to change
or withdrawal without notice and at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general
product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment,
promise, or legal obligation to deliver any material, code or functionality. Information about
potential future products may not be incorporated into any contract.
The development, release, and timing of any future features or functionality described for
our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM benchmarks
in a controlled environment. The actual throughput or performance that any user will
experience will vary depending upon many factors, including considerations such as the
amount of multiprogramming in the user’s job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no assurance can be given that an
individual user will achieve results similar to those stated here.
2
Today’s Discussion
‒ Automakers are overwhelming consumers with
technology
‒ Data and software will transform how people
will use cars
‒ Traditional automotive industry boundaries are
rapidly disappearing
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Technology and consumer expectations
are driving automotive industry change
4
What are the most important
external forces impacting the
industry over the next decade?
Technology
progress
Consumer
expectations
66%
68%
50%
46%
2014 2025
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Connected vehicles are on a steep trajectory
for growth, usage and data generation
5
By 2020, it will be over 90%
and internet enabled vehicles
will be the
#1connected
application
In 2015 only,
35%
of new cars were
connected to the
internet
350
Also, connected and
autonomous vehicles
will produce
of data per minute
MB
Think 2018 / #1135A / March 19, 2018 / © 2018 IBM Corporation
Source: Statista
Unfortunately, technology in cars
is often complex and confusing…
6
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
6Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Consumers are rejecting expensive technology
that provides limited value
1
3
4
2
5
7Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
But,…
is this the answer?
8
Touchscreens require taking eyes off
the road – drivers can’t feel the controls
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
What is the right approach?
9
Connected vehicles ultimately
provide value three ways
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
IBM sees a future where cars
will enable themselves?
10Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Self-integrating
Self-configuring
Self-socializing
Self-driving
Self-learning Self-healing
Research shows strong consumer interest in
self-enabling capabilities in cars
11
Self-healing
Self-socializing
Self-driving
Self-learning
Self-configuring
Self-integrating
What vehicle capabilities will be most
compelling to consumers?
59%
55%
54%
54%
51%
49%
GlobalExtremely/Very interested
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Personalization requires applying context
through data
12
Information
‒ Personal
‒ Usage
‒ Derived
‒ External
Personas
‒ Mobility
‒ Commerce
‒ Communications
‒ Health
Events
‒ Commuting
‒ Traveling
‒ Shopping
‒ Socializing
Devices
‒ Smart phones
‒ Tablets
‒ Laptops
‒ Wearables
‒ Vehicles
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
The cloud is critical to
developing new
capabilities and
deploying new services
13
Preventative maintenanceVoice assistant
SecurityDigital twins
Acoustic detection
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
14
The vehicle is constantly monitoring
itself and the surrounding environment
The owner opts into a
service to share information
What if… vehicles recognized they’ve been in an accident,
diagnosed the damage and even filed the claim?
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Communicates with the dealership for estimated cost of repairs,
technician availability and potential appointment times
Finally, on the day of the appointment, the vehicle
drives itself to the dealership for repairs
The vehicle senses it has been hit, takes pictures, gathers
environmental conditions and other relevant information
Alerts the owner and sends pictures and other information
along with it’s initial assessment of the damage
Confirms back to the owner for final approval to proceed
The owners vehicle door is dented by another vehicle
while parked at a shopping center
Files initial claim with preferred insurance company
for pre-authorization to proceed
15
What if (1) - vehicles understood their users and
could take steps to protect them
Driving
behavior
Emotional
indicators
Context Vehicle
remedies
John is drifting both
to the left and right
in his lane
Vehicle is braking
hard as it comes up
on the car in front of it
John accelerates
aggressively to pass
vehicle in from of him
Vehicle detects that it is being driven erratically and putting the occupants in potential danger
Driver behavior flags
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
16
What if (2) – once triggered vehicle users
give off lots of data
Slammed car
door hard
Music louder
than usual
Driver alone
in the car
Speaking in the
car is louder
than usual
Smiling captured
through driver
cam
Laughter detected
through audio
analysis in car
John tweeted that
he was promoted at
work in the past hour
Vehicle about to enter
area with higher than
normal accident rates
Calendar entry on
phone for a party
this evening
John has made 4 phone
calls in past ten minutes
to different people since
he began driving
Increasing heart
rate detected
through wearable
device
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
What if (3) – Your car could help you out
if you let it get to know you
17
The vehicle monitors itself, the owner
while in the car and has access to
calendar and social accounts
The owner opts into a service allowing
personal data to improve safety
Vehicle asks John whether it can turn on adaptive
cruise control and set to the speed limit
Vehicle congratulates John on his promotion and asks
if it can reserve a ride-share vehicle to take him to his
party that evening
Car detects that its being driven erratically outside of its
normal patterns
Vehicle checks driver’s behavior in vehicle to determine
emotional indicators and relevant context
Vehicle also informs John that he is entering an area with a
higher than usual accident rate
Car gives verbal warning to slow down and informs John
that he is driving unsafely
Both the brake and accelerator pedals vibrate when
John touches either until the car is being driven safely
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
While data is abundant, its value remains untapped as
only a fraction is usable through traditional analytics
18Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
65 Million
users in 185
countries allow
their location to
be tracked
3 Billion
Weather forecast
reference points
1 Million
new active
mobile social
users added
every day
4000 GB
of data will be
generated/
consumed by 1
million autonomous
cars by 2025, daily
Location Weather Social Vehicle
9 Billion
GB of personal
data created
globally every
day
Personal
Much of this explosion of data is unstructured
19
2010 2020
The gap is 44 Zettabytes. One zettabyte
equals 1 billion terabytes
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
AI systems will sense, reason and learn
20
REASON
They can reason, grasp
underlying concepts,
form hypotheses, and
infer and extract
ideas.
UNDERSTAND
Cognitive systems
understand imagery,
language and other
unstructured data
like humans do.
LEARN
With each data point,
interaction and outcome,
they develop and sharpen
expertise, so
they never stop
learning.
INTERACT
With abilities to see,
talk and hear, cognitive
systems
interact with humans
in a natural way.
Adapting and developing new capabilities not previously imaginable
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
21
AI systems are enabled through
advanced technologies
Augmented intelligence
Simulation of human intelligence
processes
Robotics
Conception, design, manufacture, and
operation of robots
Machine learning systems
Ability to learn and improve without
explicit instructions
Natural language processing
Ability to understand human speech as it
is spoken
Deep learning
Machine learning with artificial
neural network algorithms
Predictive analytics
Predicting outcomes using statistical
algorithms and machine learning
Prescriptive analytics
Analyze data and suggest
something as per user’s interest
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
The industry sits at an inflection point
where cognitive readiness is high
22
Is cognitive computing
mature and market ready?
Is your organization ready
for cognitive computing?
Is the industry ready for
cognitive computing?
% = strongly agree
Spans technology, the industry at large and within organizations
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
23
A few years ago, the relevant market for these solutions would
have been primarily focused on large automotive manufacturers
Source: IDC 3Q17
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
24
Automotive has become an industry without borders
New competitors are establishing their stake to a spectrum of opportunities
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Simplify the complexity of technology that has become steadily
more pervasive in vehicles1
Vehicles on the internet of things, will use AI systems and the
cloud to redefine the user experience
2
2 The traditional industry boundaries are disappearing enabling
new competitors to pursue opportunities with cars
3
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation 25
Continue the conversation here at Think…
Activation
Featured
Sessions
IoT & AI: This Changes
Every-thing Keynote
by Kareem Yusuf
Tue, March 20, 11:30am Mandalay
Bay Ballroom
Speed your Digital
Re-invention
by Bret Greenstein
Tue, March 20, 3:30pm
Business and AI Campus / Large
Theater
Connected Vehicles:
Spanning the digital divide
by Sachin Lulla
Thur, March 22, 8:30am
Business and AI Campus / Small
Theater
Intelligent Connected Vehicle
Today's cars are moving data centers and entertainment
systems. Learn how our vehicle-to-cloud solution is
improving the in-car experience through onboard sensors
and computers that capture real-time information about the
vehicle.
Thank you
27Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Kal Gyimesi
Automotive Marketing Lead
—
kalgyimesi@us.ibm.com
+1.804.647.0714
@kalgyimesi
Notices and disclaimers
28
© 2018 International Business Machines Corporation. No part of this
document may be reproduced or transmitted in any form without
written permission from IBM.
U.S. Government Users Restricted Rights — use, duplication or
disclosure restricted by GSA ADP Schedule Contract with IBM.
Information in these presentations (including information relating to
products that have not yet been announced by IBM) has been reviewed
for accuracy as of the date of initial publication and could include
unintentional technical or typographical errors. IBM shall have no
responsibility to update this information. This document is distributed
“as is” without any warranty, either express or implied. In no event,
shall IBM be liable for any damage arising from the use of this
information, including but not limited to, loss of data, business
interruption, loss of profit or loss of opportunity. IBM products and
services are warranted per the terms and conditions of the agreements
under which they are provided.
IBM products are manufactured from new parts or new and used parts.
In some cases, a product may not be new and may have been previously
installed. Regardless, our warranty terms apply.”
Any statements regarding IBM's future direction, intent or product
plans are subject to change or withdrawal without notice.
Performance data contained herein was generally obtained in a controlled,
isolated environments. Customer examples are presented as illustrations of
how those
customers have used IBM products and the results they may have
achieved. Actual performance, cost, savings or other results in other
operating environments may vary.
References in this document to IBM products, programs, or services does
not imply that IBM intends to make such products, programs or services
available in all countries in which IBM operates or does business.
Workshops, sessions and associated materials may have been prepared by
independent session speakers, and do not necessarily reflect the views of
IBM. All materials and discussions are provided for informational purposes
only, and are neither intended to, nor shall constitute legal or other
guidance or advice to any individual participant or their specific situation.
It is the customer’s responsibility to insure its own compliance with legal
requirements and to obtain advice of competent legal counsel as to
the identification and interpretation of any relevant laws and regulatory
requirements that may affect the customer’s business and any actions the
customer may need to take to comply with such laws. IBM does not provide
legal advice or represent or warrant that its services or products will ensure
that the customer follows any law.
Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Notices and disclaimers
continued
29Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
Information concerning non-IBM products was obtained from the
suppliers of those products, their published announcements or other
publicly available sources. IBM has not tested those products about this
publication and cannot confirm the accuracy of performance,
compatibility or any other claims related to non-IBM
products. Questions on the capabilities of non-IBM products should be
addressed to the suppliers of those products. IBM does not warrant the
quality of any third-party products, or the ability of any such third-party
products to interoperate with IBM’s products. IBM expressly disclaims
all warranties, expressed or implied, including but not limited to, the
implied warranties of merchantability and fitness for a purpose.
The provision of the information contained herein is not intended to, and
does not, grant any right or license under any IBM patents, copyrights,
trademarks or other intellectual property right.
IBM, the IBM logo, ibm.com and [names of other referenced IBM
products and services used in the presentation] are trademarks of
International Business Machines Corporation, registered in many
jurisdictions worldwide. Other product and service names might
be trademarks of IBM or other companies. A current list of IBM
trademarks is available on the Web at "Copyright and trademark
information" at: www.ibm.com/legal/copytrade.shtml.
.
30Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation

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IBM Think: AI is Driving the Future for Connected Vehicles

  • 1. Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation AI is driving the future for connected cars — Kal Gyimesi Automotive Marketing Leader @kalgyimesi
  • 2. Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice and at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 2
  • 3. Today’s Discussion ‒ Automakers are overwhelming consumers with technology ‒ Data and software will transform how people will use cars ‒ Traditional automotive industry boundaries are rapidly disappearing Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 4. Technology and consumer expectations are driving automotive industry change 4 What are the most important external forces impacting the industry over the next decade? Technology progress Consumer expectations 66% 68% 50% 46% 2014 2025 Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 5. Connected vehicles are on a steep trajectory for growth, usage and data generation 5 By 2020, it will be over 90% and internet enabled vehicles will be the #1connected application In 2015 only, 35% of new cars were connected to the internet 350 Also, connected and autonomous vehicles will produce of data per minute MB Think 2018 / #1135A / March 19, 2018 / © 2018 IBM Corporation Source: Statista
  • 6. Unfortunately, technology in cars is often complex and confusing… 6 Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation 6Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 7. Consumers are rejecting expensive technology that provides limited value 1 3 4 2 5 7Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 8. But,… is this the answer? 8 Touchscreens require taking eyes off the road – drivers can’t feel the controls Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 9. What is the right approach? 9 Connected vehicles ultimately provide value three ways Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 10. IBM sees a future where cars will enable themselves? 10Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation Self-integrating Self-configuring Self-socializing Self-driving Self-learning Self-healing
  • 11. Research shows strong consumer interest in self-enabling capabilities in cars 11 Self-healing Self-socializing Self-driving Self-learning Self-configuring Self-integrating What vehicle capabilities will be most compelling to consumers? 59% 55% 54% 54% 51% 49% GlobalExtremely/Very interested Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 12. Personalization requires applying context through data 12 Information ‒ Personal ‒ Usage ‒ Derived ‒ External Personas ‒ Mobility ‒ Commerce ‒ Communications ‒ Health Events ‒ Commuting ‒ Traveling ‒ Shopping ‒ Socializing Devices ‒ Smart phones ‒ Tablets ‒ Laptops ‒ Wearables ‒ Vehicles Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 13. The cloud is critical to developing new capabilities and deploying new services 13 Preventative maintenanceVoice assistant SecurityDigital twins Acoustic detection Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 14. 14 The vehicle is constantly monitoring itself and the surrounding environment The owner opts into a service to share information What if… vehicles recognized they’ve been in an accident, diagnosed the damage and even filed the claim? Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation Communicates with the dealership for estimated cost of repairs, technician availability and potential appointment times Finally, on the day of the appointment, the vehicle drives itself to the dealership for repairs The vehicle senses it has been hit, takes pictures, gathers environmental conditions and other relevant information Alerts the owner and sends pictures and other information along with it’s initial assessment of the damage Confirms back to the owner for final approval to proceed The owners vehicle door is dented by another vehicle while parked at a shopping center Files initial claim with preferred insurance company for pre-authorization to proceed
  • 15. 15 What if (1) - vehicles understood their users and could take steps to protect them Driving behavior Emotional indicators Context Vehicle remedies John is drifting both to the left and right in his lane Vehicle is braking hard as it comes up on the car in front of it John accelerates aggressively to pass vehicle in from of him Vehicle detects that it is being driven erratically and putting the occupants in potential danger Driver behavior flags Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 16. 16 What if (2) – once triggered vehicle users give off lots of data Slammed car door hard Music louder than usual Driver alone in the car Speaking in the car is louder than usual Smiling captured through driver cam Laughter detected through audio analysis in car John tweeted that he was promoted at work in the past hour Vehicle about to enter area with higher than normal accident rates Calendar entry on phone for a party this evening John has made 4 phone calls in past ten minutes to different people since he began driving Increasing heart rate detected through wearable device Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 17. What if (3) – Your car could help you out if you let it get to know you 17 The vehicle monitors itself, the owner while in the car and has access to calendar and social accounts The owner opts into a service allowing personal data to improve safety Vehicle asks John whether it can turn on adaptive cruise control and set to the speed limit Vehicle congratulates John on his promotion and asks if it can reserve a ride-share vehicle to take him to his party that evening Car detects that its being driven erratically outside of its normal patterns Vehicle checks driver’s behavior in vehicle to determine emotional indicators and relevant context Vehicle also informs John that he is entering an area with a higher than usual accident rate Car gives verbal warning to slow down and informs John that he is driving unsafely Both the brake and accelerator pedals vibrate when John touches either until the car is being driven safely Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 18. While data is abundant, its value remains untapped as only a fraction is usable through traditional analytics 18Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation 65 Million users in 185 countries allow their location to be tracked 3 Billion Weather forecast reference points 1 Million new active mobile social users added every day 4000 GB of data will be generated/ consumed by 1 million autonomous cars by 2025, daily Location Weather Social Vehicle 9 Billion GB of personal data created globally every day Personal
  • 19. Much of this explosion of data is unstructured 19 2010 2020 The gap is 44 Zettabytes. One zettabyte equals 1 billion terabytes Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 20. AI systems will sense, reason and learn 20 REASON They can reason, grasp underlying concepts, form hypotheses, and infer and extract ideas. UNDERSTAND Cognitive systems understand imagery, language and other unstructured data like humans do. LEARN With each data point, interaction and outcome, they develop and sharpen expertise, so they never stop learning. INTERACT With abilities to see, talk and hear, cognitive systems interact with humans in a natural way. Adapting and developing new capabilities not previously imaginable Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 21. 21 AI systems are enabled through advanced technologies Augmented intelligence Simulation of human intelligence processes Robotics Conception, design, manufacture, and operation of robots Machine learning systems Ability to learn and improve without explicit instructions Natural language processing Ability to understand human speech as it is spoken Deep learning Machine learning with artificial neural network algorithms Predictive analytics Predicting outcomes using statistical algorithms and machine learning Prescriptive analytics Analyze data and suggest something as per user’s interest Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 22. The industry sits at an inflection point where cognitive readiness is high 22 Is cognitive computing mature and market ready? Is your organization ready for cognitive computing? Is the industry ready for cognitive computing? % = strongly agree Spans technology, the industry at large and within organizations Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 23. 23 A few years ago, the relevant market for these solutions would have been primarily focused on large automotive manufacturers Source: IDC 3Q17 Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 24. 24 Automotive has become an industry without borders New competitors are establishing their stake to a spectrum of opportunities Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 25. Simplify the complexity of technology that has become steadily more pervasive in vehicles1 Vehicles on the internet of things, will use AI systems and the cloud to redefine the user experience 2 2 The traditional industry boundaries are disappearing enabling new competitors to pursue opportunities with cars 3 Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation 25
  • 26. Continue the conversation here at Think… Activation Featured Sessions IoT & AI: This Changes Every-thing Keynote by Kareem Yusuf Tue, March 20, 11:30am Mandalay Bay Ballroom Speed your Digital Re-invention by Bret Greenstein Tue, March 20, 3:30pm Business and AI Campus / Large Theater Connected Vehicles: Spanning the digital divide by Sachin Lulla Thur, March 22, 8:30am Business and AI Campus / Small Theater Intelligent Connected Vehicle Today's cars are moving data centers and entertainment systems. Learn how our vehicle-to-cloud solution is improving the in-car experience through onboard sensors and computers that capture real-time information about the vehicle.
  • 27. Thank you 27Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation Kal Gyimesi Automotive Marketing Lead — kalgyimesi@us.ibm.com +1.804.647.0714 @kalgyimesi
  • 28. Notices and disclaimers 28 © 2018 International Business Machines Corporation. No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights — use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. This document is distributed “as is” without any warranty, either express or implied. In no event, shall IBM be liable for any damage arising from the use of this information, including but not limited to, loss of data, business interruption, loss of profit or loss of opportunity. IBM products and services are warranted per the terms and conditions of the agreements under which they are provided. IBM products are manufactured from new parts or new and used parts. In some cases, a product may not be new and may have been previously installed. Regardless, our warranty terms apply.” Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer follows any law. Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation
  • 29. Notices and disclaimers continued 29Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products about this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to interoperate with IBM’s products. IBM expressly disclaims all warranties, expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a purpose. The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right. IBM, the IBM logo, ibm.com and [names of other referenced IBM products and services used in the presentation] are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml. .
  • 30. 30Think 2018 / #1135 / March 19, 2018 / © 2018 IBM Corporation