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Adding	
  relevant	
  financial	
  
context	
  to	
  your	
  BCM	
  program	
  
WEBINAR	
  •	
  APRIL	
  3,	
  2018	
  
	
  
Delivering Risk Intelligence
Melissa	
  Cohoe	
  
DIRECTOR	
  OF	
  IMPLEMENTATION	
  
&	
  INTEGRATION	
  
	
  
Maria	
  Tao	
  
GRC	
  DEVELOPER	
  
	
  
Today’s	
  presenters	
  
Delivering Risk Intelligence
Use	
  data	
  to	
  drive	
  
for	
  your	
  risk	
  program	
  
meaning	
  
Delivering Risk Intelligence
Which	
  conversation	
  is	
  more	
  meaningful?	
  
What’s	
  my	
  risk?	
  
Lots!	
  
What	
  will	
  my	
  
risk	
  be	
  if	
  I	
  
implement	
  this?	
  
Less!	
  
???	
  
Delivering Risk Intelligence
Which	
  conversation	
  is	
  more	
  meaningful?	
  
What’s	
  my	
  risk?	
  
If	
  we	
  have	
  an	
  
outage	
  we	
  will	
  
lose	
  $100,000	
  
What	
  will	
  my	
  
risk	
  be	
  if	
  I	
  
implement	
  this?	
  
If	
  we	
  have	
  an	
  
outage	
  we	
  will	
  
lose	
  $25,000	
  
trust	
  
confidence	
  
informed	
  
certainty	
  
meaning	
  
Delivering Risk Intelligence
Scenario	
  A	
  
High	
  
criFcality	
  
Low	
  recovery	
  
Fme	
  capability	
  
RemediaFon	
  
plan	
  cost	
  =	
  
$50k	
  
Delivering Risk Intelligence
$25k/hour	
  
revenue	
  
4	
  hours	
  
recovery	
  Fme	
  
$100k	
  per	
  
outage	
  
Upgrade	
  
implemented!	
  
RemediaFon	
  
=	
  $50k	
  
Scenario	
  B	
  
Delivering Risk Intelligence
A	
  change	
  of	
  perspective	
  
Adherence-­‐driven	
  
risk	
  management	
  
Business-­‐driven	
  	
  
risk	
  management	
  
Features	
   Outcomes	
  
Precision	
   Understanding	
  
Delivering Risk Intelligence
Business-­‐Driven	
  
Risk	
  Management	
  
ü  Requires	
  a	
  culture	
  shi[	
  
ü  Change	
  reacFvity	
  to	
  proacFvity	
  
ü  Change	
  your	
  business	
  partners	
  from	
  
reluctant	
  parFcipants	
  to	
  acFve	
  
stakeholders.	
  
ü  Change	
  the	
  conversaFon	
  from	
  	
  
“because	
  we	
  have	
  to”	
  to	
  	
  
“because	
  it	
  is	
  in	
  our	
  best	
  interest	
  to”	
  	
  
ü  This	
  is	
  a	
  criFcal	
  step	
  for	
  GRC	
  maturity.	
  
Delivering Risk Intelligence
Outcome-­‐focused	
  
Delivering Risk Intelligence
Outcome-­‐focused	
  BCM	
  
ü  IdenFfy	
  &	
  remediate	
  business	
  conFnuity	
  risks	
  
ü  Know	
  what	
  to	
  do	
  if	
  there	
  is	
  an	
  interrupFon	
  
ü  Provide	
  trusted	
  info	
  to	
  ORM,	
  execuFves,	
  etc.	
  
meaning	
  à	
  	
  impact	
  à	
  value	
  
Delivering Risk Intelligence
Understanding	
  (versus	
  precision)	
  
What	
  will	
  my	
  
risk	
  be	
  if	
  I	
  
implement	
  this?	
  
If	
  we	
  have	
  an	
  
outage	
  we	
  will	
  
lose	
  $57,350.	
  
Delivering Risk Intelligence
Keep	
  it	
  simple,	
  and	
  just	
  start!	
  
ü  IdenFfy	
  data	
  that	
  will	
  provide	
  the	
  most	
  
meaning	
  and	
  value	
  to	
  your	
  program;	
  
prioriFze	
  its	
  collecFon.	
  
ü  Data	
  which	
  will	
  drive	
  decisions	
  
ü  Focus	
  on	
  financials	
  
Delivering Risk Intelligence
Keep	
  it	
  simple,	
  and	
  just	
  start!	
  
ü  Minimize	
  miscellaneous	
  or	
  informaFonal	
  
data	
  collecFon.	
  
ü  Make	
  sure	
  data	
  has	
  a	
  purpose	
  and	
  feeds	
  
outcomes	
  of	
  the	
  program.	
  
ü  Maximize	
  engagement	
  by	
  end-­‐users	
  because	
  
they	
  can	
  see	
  the	
  impact	
  
ü  Minimize	
  clucer	
  
Delivering Risk Intelligence
Keep	
  it	
  simple,	
  and	
  just	
  start!	
  
ü  Avoid	
  analysis	
  paralysis.	
  
ü  Start	
  where	
  you	
  are	
  –	
  do	
  not	
  wait	
  for	
  
perfecFon!	
  
ü  Gain	
  specificity	
  in	
  flight.	
  
ü  If	
  it	
  gives	
  you	
  more	
  informaFon	
  than	
  you	
  had	
  
before,	
  it’s	
  a	
  measurement,	
  no	
  macer	
  how	
  
fuzzy.	
  
ü  RTC	
  4-­‐6	
  hours.	
  Loss:	
  $100k-­‐$150k	
  
ü  $50k-­‐$60k	
  to	
  resolve	
  
ü  New	
  RTC:	
  1-­‐2	
  hours	
  Loss:	
  $25k-­‐$50k.	
  	
  
Delivering Risk Intelligence
Use	
  data	
  to	
  drive	
  
for	
  your	
  risk	
  program	
  
meaning	
  
Delivering Risk Intelligence
Demonstration	
  
Delivering Risk Intelligence
Use	
  data	
  to	
  drive	
  
for	
  your	
  risk	
  program	
  
meaning	
  
Delivering Risk Intelligence
Outcomes	
  for	
  Operationalizing	
  BCM	
  
ü  IdenFfy	
  the	
  “crown	
  jewels”	
  of	
  the	
  
corporaFon.	
  
ü  Know	
  crown	
  jewel	
  readiness	
  to	
  recover.	
  
ü  High	
  user	
  adopFon	
  of	
  BCM	
  program.	
  
ü  Apply	
  a	
  consistent	
  workflow	
  for	
  plan	
  
creaFon,	
  tesFng,	
  and	
  findings.	
  
ü  Understand	
  the	
  Recovery	
  Time	
  ObjecFve/
Recovery	
  Time	
  Capability	
  gap.	
  
Delivering Risk Intelligence
A	
  full	
  lifecycle	
  of	
  GRC	
  services	
  
Management	
  
Workshops	
  
Visioning	
  &	
  Alignment	
  
CMO/FMO	
  
KRI/KxI	
  
Professional	
  
Services	
  
ImplementaFon	
  
&	
  IntegraFon	
  
SoluFon	
  Lifecycle	
  
Management	
  
Iceberg	
  
APS	
  
Dedicated	
  &	
  	
  
On-­‐Demand	
  Support	
  
Mentoring,	
  Coaching	
  	
  
&	
  Skills	
  Development	
  
Sandboxes	
  
	
  
Risk	
  Intelligence	
  
Academy	
  
Case	
  Studies	
  
Best	
  PracFces	
  
Webinars	
  
	
  
GRC	
  
InnovaTon	
  
ReporFng	
  /	
  Dashboards	
  
Toolkits	
  &	
  Enhancements	
  
	
  
	
  
Delivering Risk Intelligence
Melissa	
  Cohoe	
  
DIRECTOR	
  OF	
  IMPLEMENTATION	
  
&	
  INTEGRATION	
  
	
  
Maria	
  Tao	
  
GRC	
  DEVELOPER	
  
	
  
Q&A	
  
Thank	
  you!	
  
Webinar	
  replay:	
  icebergnetworks.com	
  

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Iceberg Webinar: Adding relevant financial context to your BCM program

  • 1. Adding  relevant  financial   context  to  your  BCM  program   WEBINAR  •  APRIL  3,  2018    
  • 2. Delivering Risk Intelligence Melissa  Cohoe   DIRECTOR  OF  IMPLEMENTATION   &  INTEGRATION     Maria  Tao   GRC  DEVELOPER     Today’s  presenters  
  • 3. Delivering Risk Intelligence Use  data  to  drive   for  your  risk  program   meaning  
  • 4. Delivering Risk Intelligence Which  conversation  is  more  meaningful?   What’s  my  risk?   Lots!   What  will  my   risk  be  if  I   implement  this?   Less!   ???  
  • 5. Delivering Risk Intelligence Which  conversation  is  more  meaningful?   What’s  my  risk?   If  we  have  an   outage  we  will   lose  $100,000   What  will  my   risk  be  if  I   implement  this?   If  we  have  an   outage  we  will   lose  $25,000   trust   confidence   informed   certainty   meaning  
  • 6. Delivering Risk Intelligence Scenario  A   High   criFcality   Low  recovery   Fme  capability   RemediaFon   plan  cost  =   $50k  
  • 7. Delivering Risk Intelligence $25k/hour   revenue   4  hours   recovery  Fme   $100k  per   outage   Upgrade   implemented!   RemediaFon   =  $50k   Scenario  B  
  • 8. Delivering Risk Intelligence A  change  of  perspective   Adherence-­‐driven   risk  management   Business-­‐driven     risk  management   Features   Outcomes   Precision   Understanding  
  • 9. Delivering Risk Intelligence Business-­‐Driven   Risk  Management   ü  Requires  a  culture  shi[   ü  Change  reacFvity  to  proacFvity   ü  Change  your  business  partners  from   reluctant  parFcipants  to  acFve   stakeholders.   ü  Change  the  conversaFon  from     “because  we  have  to”  to     “because  it  is  in  our  best  interest  to”     ü  This  is  a  criFcal  step  for  GRC  maturity.  
  • 11. Delivering Risk Intelligence Outcome-­‐focused  BCM   ü  IdenFfy  &  remediate  business  conFnuity  risks   ü  Know  what  to  do  if  there  is  an  interrupFon   ü  Provide  trusted  info  to  ORM,  execuFves,  etc.   meaning  à    impact  à  value  
  • 12. Delivering Risk Intelligence Understanding  (versus  precision)   What  will  my   risk  be  if  I   implement  this?   If  we  have  an   outage  we  will   lose  $57,350.  
  • 13. Delivering Risk Intelligence Keep  it  simple,  and  just  start!   ü  IdenFfy  data  that  will  provide  the  most   meaning  and  value  to  your  program;   prioriFze  its  collecFon.   ü  Data  which  will  drive  decisions   ü  Focus  on  financials  
  • 14. Delivering Risk Intelligence Keep  it  simple,  and  just  start!   ü  Minimize  miscellaneous  or  informaFonal   data  collecFon.   ü  Make  sure  data  has  a  purpose  and  feeds   outcomes  of  the  program.   ü  Maximize  engagement  by  end-­‐users  because   they  can  see  the  impact   ü  Minimize  clucer  
  • 15. Delivering Risk Intelligence Keep  it  simple,  and  just  start!   ü  Avoid  analysis  paralysis.   ü  Start  where  you  are  –  do  not  wait  for   perfecFon!   ü  Gain  specificity  in  flight.   ü  If  it  gives  you  more  informaFon  than  you  had   before,  it’s  a  measurement,  no  macer  how   fuzzy.   ü  RTC  4-­‐6  hours.  Loss:  $100k-­‐$150k   ü  $50k-­‐$60k  to  resolve   ü  New  RTC:  1-­‐2  hours  Loss:  $25k-­‐$50k.    
  • 16. Delivering Risk Intelligence Use  data  to  drive   for  your  risk  program   meaning  
  • 18. Delivering Risk Intelligence Use  data  to  drive   for  your  risk  program   meaning  
  • 19. Delivering Risk Intelligence Outcomes  for  Operationalizing  BCM   ü  IdenFfy  the  “crown  jewels”  of  the   corporaFon.   ü  Know  crown  jewel  readiness  to  recover.   ü  High  user  adopFon  of  BCM  program.   ü  Apply  a  consistent  workflow  for  plan   creaFon,  tesFng,  and  findings.   ü  Understand  the  Recovery  Time  ObjecFve/ Recovery  Time  Capability  gap.  
  • 20. Delivering Risk Intelligence A  full  lifecycle  of  GRC  services   Management   Workshops   Visioning  &  Alignment   CMO/FMO   KRI/KxI   Professional   Services   ImplementaFon   &  IntegraFon   SoluFon  Lifecycle   Management   Iceberg   APS   Dedicated  &     On-­‐Demand  Support   Mentoring,  Coaching     &  Skills  Development   Sandboxes     Risk  Intelligence   Academy   Case  Studies   Best  PracFces   Webinars     GRC   InnovaTon   ReporFng  /  Dashboards   Toolkits  &  Enhancements      
  • 21. Delivering Risk Intelligence Melissa  Cohoe   DIRECTOR  OF  IMPLEMENTATION   &  INTEGRATION     Maria  Tao   GRC  DEVELOPER     Q&A  
  • 22. Thank  you!   Webinar  replay:  icebergnetworks.com