ICT Skills & Competency

MSC Malaysia
Skills Competency
Matrix 2.0

Copyrights © 2014 All rights reserved. No part of this publication may be reproduced in any material form (including photocopying or storing
it in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication without written
permission of Multimedia Development Corporation Sdn Bhd except in accordance with the provisions of the Copyright Act 1987. The
doing of unauthorized act in relation to a copyright work may result in both a civil claim for damages and criminal prosecution
Disclaimer : The information contained in this publication does not constitute a professional advice and should not be relied upon
without detailed consultation with qualiﬁed specialists. While every effort has been made to ensure the information contained in this
publication is correct as at the date of publication, the Multimedia Development Corporation Sdn Bhd makes no guarantee as to the
accuracy or completeness of any information contained herein; and assumes no liability or responsibility whatsoever for any error,
omission, consequence, damage, cost and/or loss arising from the reliance or the use of the same. The Multimedia Development
Corporation Sdn Bhd hereby disclaims all liability in respect of the information provided herein.

Table of Contents
SectionPage
Foreword
Project Background
arget Audience
k
ofessionals do
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99

2
Datuk Badlisham Ghazali
Chief Executive Officer
Multimedia Development Corporation
(MDeC)
MESSAGE FROM THE
CHIEF EXECUTIVE OFFICER
It is our pleasure to share with you the second edition of the MSC Malaysia
Skills Competency Matrix (SCM) 2.0 for the ICT industry in Malaysia.
Four years have passed since Multimedia Development Corporation (MDeC)
first embarked on this industry leading exercise. The goal of the study was to
establish a common Terms of Reference for knowledge workers, employers in
the ICT sector, institutions of higher learning (IHLs), and government planners.
To fulfil the purpose of the SCM, being a living document, we have refreshed
the Skills Competency Matrix with new industry developments and insights.
The revised SCM2.0 now includes relevant industry certifications commonly
sought after by employers and industry practitioners, as well as experience
and qualification to commensurate with appropriate salary ranges from the
entry level to senior or advanced stages of career. On top of that, the SCM2.0
also provides job demand indicators.
The rapid pace of technology has resulted in the need for everyone to keep up
with the demands of being up-to-date with the latest skills and competencies.
MDeC has identified the need for specific interventions to be undertaken on
skills and competencies, from time to time as per the requirements of the
industry and expertise. The interventions are in the form of providing
up-skilling training and certification training for the young workforce in the
identified sectors of the ICT industry.
Since then, newer jobs have also been created and among them are mobile
applications developer, colorist, cloud architect, contract management
specialist and process improvement specialist. We can expect more new jobs
to emerge as technology trends change and MDeC, as the driver of the
National ICT Initiative – MSC Malaysia and the National Digital Economy
Initiative – Digital Malaysia, will liaise with the industry players, institutions of
higher learning and the government in ensuring the demand for knowledge
workers is constantly met and contributes towards the country’s ambition to
become a high-income economy. We hope that the updated SCM2.0 will
continue to assist the industry and institutions of higher learning as terms of
reference in the efforts to reduce the gap between skills required and supplied.
On behalf of MDeC, I would like to express our gratitude to all the contributors
who have helped to further enhance the Skills Competency Matrix 2.0 for the
ICT industry in Malaysia.
Thank you.

3
PROJECT BACKGROUND
Following up on the successful introduction of the Skills Competency Matrix in 2010, Multimedia Develoment
Corporation (MDeC) resumes its charter in striving to improve the validity and relevancy of the document by
commissioning the Skills Competency Matrix 2.0 (SCM 2.0).
Under the supervision of MDeC's Talent Division, an extensive online survey was set up to solicit latest data
points from the ICT industry. In addition, multiple road shows were conducted to introduce the objectives of
SCM 2.0 and seek active participation from the industry. Some companies volunteered their resources by
granting face-to-face interviews to provide an in-depth look at the challenges in finding the right talent and
verifying critical technical and soft skills requirement for each job title.
As a result, new elements such as certification, salary, and job demand information have been added to
SCM 2.0 on top of verifying and updating the existing information. We believe SCM 2.0 will be more useful
and relevant for all parties including policy makers, academic planners, industry leaders and knowledge
workers.
MDeC is committed to develop the human capital for the MSC Malaysia and Digital Malaysia through
industry-academia collaboration that provides knowledge workers with exposure to in-demand skills
of the ICT industry.
The MSC Malaysia is part of the Government’s strategy to establish Malaysia as a global hub for information
and communications technology (“ICT”), as well as to drive the growth of a knowledge-based economy in
Malaysia. The creation of a conducive physical, business and legal environment within the MSC Malaysia in
order to attract and grow world-class ICT companies is at the heart of the Malaysian Government’s efforts in
realising its vision of the MSC Malaysia.

4
WHY SCM 2.0
Term of Reference
Government
Employers
Government
Skills
Competency
Matrix
for
ICT Industry
Working
Professionals
Institutes
of Higher
Learning
Students
The supply and demand imbalance that has gone on for years in Malaysia resulted in intense competition
for talent and mounting pressure on the institutions of higher learning to produce and the industry to recruit
the right talent. Significant effort was spent studying the issue and solutions were put in place to reduce the
gap caused by the imbalance.
However, it was soon realized that there was no "common language" among all parties. While the industry
looks for essential job functions and experience, the academia refers to skills and knowledge learned.
SCM 2.0 documents the links between job functions and skills competencies in matrix format which then
serves as common terms of reference.

5
TARGET AUDIENCE
Target Audience Usages
Employers
Working Professionals
Students
University
Administrators
Government Planners

6
In developing this matrix, a structured approach has been adopted to classify the job types and industry,
which follows a hierarchical system of classification used in the living organism study, or taxonomy.
The most logical principle of classification is defined in the Skills Matrix to group the jobs.
Mirroring the science of classifying living organism
THE APPROACH IN DEVELOPING
THIS FRAMEWORK
Living Organism
Level 1
Level 2
Level 3
Level 4
Order
Family
Genus
Species
Industry
Value Chain
Function
Skills
Skills Matrix
This document is organized by skill sets that are associated with job types based on job functions.
Each job type is grouped by the value chain (or job grouping) within a cluster. To keep abreast with the
development of the industry and improve the ease of referencing, the ICT industry is categorized into the
following clusters:
These clusters cover the majority areas of the ICT industry in Malaysia and can be leveraged upon to serve
as the benchmark for the industry based on current market conditions which end users should be able to
update with the evolution of technology and job functions within the next decade. Each cluster is further
broken down into various job groupings as shown in the diagram below. Further description of each cluster
and the job groupings can be found in following chapters.
)
)
Structure of the MSC Malaysia Skills Competency Matrix
Information
Technology
Shared Services
ICT Industry
Creative Content Pre-
Production
Creative Content
Production
Creative Content Post-
Production
Creative Content
Management
Software Engineering
Technical Support
IT Consultancy
IT Management
Call Centre
Human Resources
g
MSC Malaysia Competency Matrix
Creative Multimedia

7
Online Survey
InterviewsSecondary Data
Input
SCOPE OF STUDY
Scope of Study
While the pilot study in 2010 involved over 2,000 MSC Malaysia and non-MSC Malaysia companies, SCM
2.0 involved over 500 companies. A few road shows were conducted and newsletters sent to promote the
objectives of the study to encourage participation.
Similar methodology of classifying the various Job Titles into specific Job Type was used in SCM 2.0.
Each Job Type in turn has a set of required and elective technical skills due to variations in the nature of
the work by different employers or companies. In addition, a set of generic and adaptable soft skills have
been defined to serve as a basis for easy adoption.
For SCM 2.0, the major efforts are focused on acquiring the industry certification, salary range, and the job
demand for each job type. Existing information was also updated and revised in the process. This is made
possible by a customized online survey, face-to-face interviews as well as research published by other
organizations.

8
List of ICT Jobs in Malaysia
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
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22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
.Net Analyst Programmer
.Net Application Consultant
.Net Consultant
.Net Developer
.Net Programmer
.Net Programmer Analyst
.Net Sharepoint Developer
2D Animator
3D Artist
3D Modeler
3D Visualizer
ABAP Consultant
ABAP Developer
Access Administration Analyst
Account Payable(AP) Executive
Account Receivable(AR) Executive
Accountant
Accounting Analyst
Analog IC Designer
Animator
Animation Director
Animation Producer
Animation Supervisor
Application Assurance Engineer
Application Consultant
Application Developer(.Net)
Application Developer(Cloud)
Application Developer(Ruby on Rails)
Application Developer)Mobile Apps)
Application Engineer(.Net)
Application Engineer(Ruby on Rails)
Application Security Manager
Application Specialist Support(Navision)
Architectural Designer
Art Director
Artificial Intelligence Programmer
Audio Engineer
Audio Visual Engineer
Audio Visual Manager
B2B Consultant
BIOS Engineer
Board design Engineer
Broadcast Engineer
Business Analyst
Business Analyst Advisor
Business Analyst Consultant
Business Analyst Manager
Business Compliance Executive
Business Consultant
Business Process Improvement Manager
INT40101
INT40102
INT40100
INT10101
INT10100
INT40103
INT41301
CMM20101
CMM20102
CMM20200
CMM20300
INT40200
INT40201
SSO10201
SSO20103
SSO20102
SSO20101
SSO20100
SDD20101
CMM20100
CMM20104
CMM20105
CMM20106
INT30100
INT10903
INT10102
INT41603
INT11001
CMM21601
INT10103
INT11002
INT30101
INT40901
CMM10201
CMM40101
CMM20701
CMM20400
CMM20500
CMM20501
INT40501
SDD40301
SDD30101
CMM20502
SSO40303
INT40301
INT40302
INT40303
SSO20401
INT40304
SSO40301
218
218
218
174
174
218
242
48
48
50
52
220
220
274
290
290
292
290
110
48
48
48
48
200
190
174
248
192
78
174
192
200
254
34
90
60
54
56
56
226
154
134
56
318
222
222
222
296
222
318

9
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
C++ Software Analyst
CAD Design Automation Engineer
CAD Engineer
CG Artist
Character Artist
Character Designer
Character Modeler
Chief Executive Officer(CEO)
Chief Executives
Chief Financial Officer(CFO)
Chief Operating Officer(COO)
Chief Security Officer
Chief Technology Officer(CTO)
Clean-up Artist
Cloud Architect
Cloud Computing Architect
Cloud Solutions Architect
Cloud Solutions Specialist
Cobol Developer
Cobol Programmer
Color Grader
Color Timer
Colorist
Compensation & Benefits Manager
Compliance Executive
Compliance manager
Compositor
Computer Architect
Computer Console Operator
Computer Operator
Computer Security Manager
Computer Technician
Concept Art Head
Concept Artist
Contact Centre Agent(Customer Service)
Contact Centre Agent(Inbound)
Contact Centre Agent(Outbound)
Contact Centre Analytic Executive
Contact Centre Assistant Manager
Contact Centre Business Analyst
Contact Centre Executive
Contact Centre Manager
Contact Centre Officer
Contact Centre Operations Manager
Contact Centre Personnel
Contact Centre Recovery Staff
Contact Centre Representative
INT10204
SDD20600
SDD20601
CMM20600
CMM10601
CMM10602
CMM20201
INT60301
INT60300
INT60302
INT60303
INT30401
INT60304
CMM21500
INT41600
INT41601
INT41602
INT41604
INT10301
INT10300
CMM30502
CMM30501
CMM30500
SSO30401
SSO20400
SSO20402
CMM30100
SDD40401
INT30201
INT30200
INT30402
INT30202
CMM10801
CMM10603
SSO10101
SSO10100
SSO10300
SSO10501
SSO10601
SSO10500
SSO10202
SSO10900
SSO10102
SSO10901
SSO10301
SSO10400
SSO10103
176
176
176
176
176
120
120
58
42
42
48
258
258
258
258
206
258
76
248
248
248
248
178
178
88
88
88
308
296
296
80
156
202
202
206
202
46
42
272
272
276
280
282
280
274
288
272
288
276
278
272
C++ Software Engineer
C/C++ Programmer
C/C++ Developerr
C++ Graphics Programmer
INT10202
INT10200
INT10203
51 INT10201

10
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
Corporate Designer
CPU Architect
Creative Artist
Creative Designer
Creative Director
Customer Care Consultant
Customer Care Coordinator
Customer Helpdesk Officer
Customer Relationship Executive(Contact Centre)
Customer Service Associate
Customer Service Executive(Contact Centre)
Customer Service Officer
Customer Service Representative
Customer Support Engineer
Customer Support Engineer
Customer Support Officer
Customer Support Representative
Data Centre Solution Analyst
Data Centre Specialist
Data Engineer
Data Scientist
Database Architect
Database Manager
Design Architect
Design Automation Engineer
Design Engineer
Design Validation Engineer
Designer
Desktop Artist
Desktop Publisher
Desktop Publishing Artist
Development Lead
Device Driver Engineer
Digital Artist
Digital Clean-up Artist
Digital IC Engineer
Director
Drivers Engineer
E-Business Consultant
CMM10202
SDD10201
CMM20107
CMM10401
CMM40100
SSO10113
SSO10204
SSO10104
SSO10108
SSO10105
SSO10106
SSO10107
SSO10109
SSO10110
INT30300
INT30701
INT30301
INT30302
INT40400
INT40401
INT40402
INT20302
INT20300
INT20301
CMM10402
SDD20602
SDD20102
SDD30401
CMM10200
CMM10106
CMM10403
CMM10404
INT10801
SDD40302
CMM10100
CMM21501
SDD20103
CMM40201
SDD40303
INT40502
274
282
284
282
284
82
322
322
322
322
34
108
48
38
38
272
274
272
204
272
272
272
272
272
272
204
212
204
204
224
224
224
198
198
198
38
120
110
140
34
32
38
38
188
154
32
56
110
92
154
226
Corporate Designer
Contact Centre Team Leader
Contact Centre Service Desk Executive
Contact Centre Team Lead(Inbound)
Contact Centre Team Lead(Outbound)
Corporate Manager
SSO10703
SSO10203
SSO10600
SSO10700
CMM30200
Contract Administrator SSO50201
Contract Drafter
Contract Executive SSO50202
SSO50200
Contract Management Specialist SSO50300
Customer Care Engineer
102
103
104
SSO10602
INT30306

11
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
226
226
84
84
84
84
84
84
86
86
144
154
134
60
240
32
50
56
220
240
258
258
34
92
84
292
154
44
44
44
294
298
298
42
36
60
258
68
38
154
32
38
32
34
134
308
46
314
310
284
108
Editor(Offline)
Editor(Online)
Effects Artist
Effects Specialist
Electrical Engineer
Embedded Software Engineer
Embedded System Board Engineer
Engine Programmer
Enterprise Systems Specialist
Environment Artist
Environment Modeler
Equipment Technician
ERP Programmer Analyst(ABAP)
ERP Technical Specialist
Executive Director
Executive Vice President
Exhibition Designer
Film Director
Film Editor
Financial Analyst
Firmware Engineer
Flash Animator
Flash Designer
Flash Developer
Fraud Detector
Fund Accounting Analyst
Fund Accounting Executive
Game Artist
Game Designer
Game Programmer
General manager
Graphic Artist
Graphic Designer
Graphic Driver Engineer
Graphics Creator
Graphics Illustrator
Group Lead Artist
GUI Designer
Hardware Board Design Engineer
Head of Compensation & Benefits
Head of Concept Artist
Head of Operations-Shared Services
Head of Performance Management
Head Team Sales(Contact Centre)
High-Speed I/O Micro Architect
CMM30304
CMM30305
CMM30401
CMM30402
SDD30600
SDD40304
SDD30102
CMM20702
INT41201
CMM10101
CMM20202
CMM20503
INT40202
INT41202
INT60305
INT60306
CMM10203
CMM40200
CMM30306
SSO20200
SDD40300
CMM10701
CMM10702
CMM10703
SSO20300
SSO20600
SSO20601
CMM10604
CMM10300
CMM20700
INT60307
CMM21101
CMM10400
SDD40305
CMM10102
CMM10405
CMM10103
CMM10204
SDD30103
SSO30400
CMM10800
SSO40100
SSO30500
SSO10701
SDD10202
Editor(Final Cut Pro)158 CMM30304
155
156
157
153
154
Editor
Editor(After Effects)
Editor(Avid)
CMM30300
CMM30301
CMM30302
E-Commerce Consultant
E-Commerce Specialist
INT40500
INT40503

12
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
302
302
302
302
108
114
110
122
122
38
274
284
246
44
272
244
212
222
254
218
228
184
256
252
208
246
210
246
250
250
206
206
218
228
232
240
244
212
230
180
180
228
228
180
228
228
180
180
180
228
230
IC Packaging Design Engineer
Illustrator
Inbound Technical Support Representative
Industry Educator
Infrastructure Manager
Interface Designer
International Customer Care Officer
IT Application Management Analyst(Siebel)
IT Assistant
IT Business Analyst
IT Business Development Manager
IT Consultant(.Net)
IT Cosultant(Java)
IT Executive(RPG)
IT Manager
IT Marketing Executive
IT Marketing Manager
IT Network Systems Engineer
IT Programme Manager
IT Project Coordinator
IT Project Manager
IT Sales Engineer
IT Sales manager
IT Security Analyst
IT Security Specialist
IT Specialist(.Net)
IT Specialist(Java)
IT Specialist(Lotus Notes)
IT Specialist(SAP)
IT Specialist(Siebel)
IT Support Executive
IT System Analyst(JDE)
J2EE Programmer
J2ME Programmer
Java Analyst Programmer
Java Application Consultant
Java Application Developer
Java Consultant
Java Developer
Java EE Programmer
Java Programmer
Java Programmer Analyst
JDE Application Specialist
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
SDD20702
CMM10406
SSO10205
SSO10703
INT41501
CMM10704
SSO10111
INT41401
INT30702
INT40300
INT50300
INT40104
INT40601
INT10601
INT60100
INT50200
INT50201
INT30501
INT41503
INT30600
INT41500
INT50100
INT50101
INT30403
INT30400
INT40105
INT40602
INT40801
INT41203
INT41402
INT30703
INT40701
INT10401
INT10402
INT40603
INT40604
INT10403
INT40600
INT10404
INT10405
INT10400
INT40605
INT40702
211 IC Package Design Engineer SDD20701
SDD10203
SDD20301
SDD20104
208
209
210
I/O Architect
IC Design Verification Engineer
IC Designer
204
205
206
207
HR Assistant
HR Consultant
Human Resouce Coordinator
Human Resource Analyst
SSO30102
SSO30103
SSO30100
SSO30101

13
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
230
62
62
46
306
64
64
110
232
232
232
168
142
68
320
178
256
110
78
68
66
50
50
134
66
42
82
44
68
44
68
254
254
254
208
208
60
208
138
300
276
292
258
236
236
194
194
194
194
236
236
Lotus Notes Programmer
Manufacturing Engineer
Mechanical Engineer
Media Producer
Media Research Specialist
Microfocus Cobol Developer
MIS Manager
Mixed Signal IC Designer
Mobile App Developer
Mocap Actor
Mocap Artist
Modeling Artist
Modeling Supervisor
Motherboard Designer
Motion Capture Artist
Multimedia Artist
Multimedia Content manager
Multimedia Designer
Multimedia Developer
Multimedia Producer
Multimedia Programmer
Nacision Developer
Navision Analyst Programmer
Navision Business Consultant
Network Analyst
Network Engineer
Network Programmer
Network Specialist
NPI Engineer
O2C Analyst
Offshore Sales Executivre
Operational Risk Analyst
Operations Vice President
Oracle Applications Administrator
Oracle Consultant
Oracle Database Administrator
Oracle Database Analyst
Oracle Database Engineer
Oracle Database Specialist
Oracle E-Business Suite Consultant
Oracle Financials Support Specialist
INT40803
SDD30800
SDD30500
CMM21102
SSO50100
INT10302
INT60101
SDD20106
CMM21600
CMM21002
CMM21001
CMM20203
CMM20204
SDD30100
CMM21000
CMM10605
CMM30201
CMM10705
CMM21103
CMM10706
CMM21100
INT40903
INT40900
INT40902
INT30502
INT30500
CMM20703
INT30503
SDD30301
SSO20702
SSO10302
SSO20201
INT60308
INT41001
INT41000
INT20100
INT20101
INT20102
INT20103
INT41002
INT41003
264 Lotus Notes Developer INT40802
255
256
257
258
259
260
261
262
263
INT40700
CMM20800
CMM20801
CMM10802
SSO30301
CMM20900
CMM20901
SDD20105
INT40800
JDE Consultant
Layout Artist
Layout Supervisor
Lead Concept Artist
Learning & Organization Development Manager
Lighting Artist
Lighting Supervisor
Logic Designer
Lotus Notes Analyst

14
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
236
276
300
122
298
298
298
298
108
134
124
238
238
238
276
182
182
116
118
116
178
128
136
130
110
114
300
168
318
318
94
186
126
138
204
204
204
94
94
90
210
146
246
186
186
186
32
300
54
186
70
Peoplesoft Financials Functional Consultant
Peoplesoft Manager
Phone Consultant
PHP Developer
PHP Programmer
Physical Design Engineer
Physical Design Verification Engineer
Physical Designer
PL/1 Developer(Cobol/DB2)
Platform Signal Integrity Engineer
Post-Silicon Validation Engineer
Power Delivery Engineer
Power IC Designer
Pre-Silicon Validation Engineer
Process Analyst
Process Engineer
Process Improvement Analyst
Process Improvement Specialist
Producer
Product Assurance Engineer
Product Characterization Engineer
Product Development Engineer
Product Engineer
Product Support Engineer
Product Support Officer
Production Assistant
Production Coordinator
Production Manager
Project Administrator
Project Engineer
Project manager
QA Analyst
QA Executive
Quality Engineer
R&D Product Designer
R2R Analyst
Recording Engineer
Release Manager
Render Wrangler
INT41101
INT41102
SSO10304
INT10501
INT10500
SDD20400
SDD20500
SDD20401
INT10303
SDD21001
SDD30200
SDD21100
SDD20107
SDD20300
SSO20700
SDD30801
SSO40302
SSO40300
CMM40300
INT10701
SDD20900
SDD30300
INT30303
INT30304
INT30305
CMM40301
CMM40302
CMM40102
INT30601
SDD30700
INT41502
INT10702
INT10703
INT10704
CMM10205
SSO20703
CMM20401
INT10705
CMM21200
Peoplesoft Consultant317 INT41100
306
307
308
309
310
311
312
313
314
315
316
INT41004
SSO10303
SSO20701
SDD20700
SSO30600
SSO30601
SSO30602
SSO30603
SDD10204
SDD30104
SDD20800
Oracle Functional Consultant
Outbound Contact Centre Consultant
P2P Analyst
Package Design Engineer
Payroll Analyst
Payroll Executive
Payroll Manager
Payroll Processor
PC Architect
PC Motherboard Designer
PCB Design Engineer

15
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
280
272
314
110
78
184
184
184
184
184
110
192
220
240
240
240
240
240
220
240
40
40
298
206
240
242
242
242
244
244
244
244
244
244
128
108
156
150
150
174
78
242
158
174
186
186
190
72
54
60
54
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
SAP Application Administrator
SAP Consultant
SAP Delivery Manager
SAP Functional Consultant
SAP Functional Consultant(ABAP)
SAP Manager
Screenplay Writer
Scriptwriter
Securities Services Executive
Security Analyst
Senior Operations Manager(SAP
Sharepoint Consultant
Sharepoint Specialist
Sharepoint Technical Specialist
Siebel CRM Consultant
Siebel Developer
Siebel Professional
Siebel Solution Architect
Siebel Specialist
Siebel Technical Architect
Signal Integrity Engineer
Silicon Architect
Software Architect
Software Development Engineer
Software Engineer
Software Engineer(.Net)
Software Engineer(Mobile)
Software Engineer(Sharepoint)
Software Engineering Manager
Software Programmer(.Net)
Software QA Engineer
Software Tester
Solution Architect
Sound Designer
Sound Engineer
Sound Programmer
Sound Technician
INT41205
INT41200
INT41206
INT41207
INT40204
INT41208
CMM10501
CMM10500
SSO20602
INT30404
INT41209
INT41302
INT41300
INT41303
INT41403
INT41404
INT41405
INT41406
INT41400
INT41407
SDD21000
SDD10205
SDD40400
SDD40101
SDD40100
INT10104
CMM21602
INT41304
SDD40500
INT10105
INT10700
INT10706
INT10900
CMM21300
CMM20402
CMM20704
CMM20404
SAP Analyst370 INT41204
357
358
359
360
361
362
363
364
365
366
367
368
369
Report Analyst
Reservation Sales Executive
Resource manager
RF IC Chip Designer
Rigging Artist
RPG Business Analyst
RPG Programmer
RPG Software Devloper
RPG Software Engineer
RPG System Analyst
RTL Designer
Ruby on Rails Developer
SAP ABAP Support Consultant
SSO10502
SSO10112
SSO40101
SDD20108
CMM20601
INT10602
INT10600
INT10603
INT10604
INT10605
SDD20100
INT11000
INT40203

16
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
86
196
196
196
42
276
106
112
112
112
112
54
86
108
190
212
236
208
202
322
302
304
188
290
292
284
190
68
90
274
38
212
218
228
212
274
214
276
276
276
284
152
140
186
140
132
132
60
284
306
298
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
System Engineer
System Engineer(Oracle)
Systems Administrator
Systems Operator
Talent & Organization Performance Manager
Talent Acquisition Consultant
Talent Management Specialist
Team Lead
Team Leader(Accounting)
Team Leader-Financial Services
Team Leader-Telemarketing
Technical Architect
Technical Artist
Technical Director
Technical Helpdesk Analyst
Technical Illustrator
Technical Specialist
Technical Specialist(.Net)
Technical Specialist(Java)
Technical Support Engineer
Technical Support(Contact Centre)
Technical Writer
Telesales Agent
Telesales Executive
Telesales Representative
Telesales Team Leader
Test Development Engineer
Test Engineer
Test Engineer
Testing Engineer
Thermal Engineer
Thermal Machanical Solution Engineer
Tools Programmer
Training Consultant
Training Specialist
Transaction Banking Executive
INT30704
INT10901
INT41005
INT30505
INT30203
SSO30501
SSO30104
SSO30200
INT10800
SSO20104
SSO20202
SSO10702
INT10902
CMM21104
CMM40103
SSO10200
CMM10407
INT30705
INT40106
INT40606
INT30700
SSO10206
INT30800
SSO10306
SSO10307
SSO10308
SSO10703
SDD40200
SDD30400
INT10707
SDD30402
SDD21200
SDD21201
CMM20705
SSO10703
SSO30300
SSO20603
System Architect422
408
409
410
411
412
413
414
415
416
417
418
419
420
421
Special Effects Artist
SQL Database Administrator
SQL Database Architect
SQL Database Engineer
SQL Database Specialist
Storyboard Artist
Strategic Business Event Executive
Strategic Planner
Structural Design Engineer
Structural Designer
Structural Engineer
Studio Engineer
Studio Head
System Architect
CMM30403
INT20201
INT20202
INT20203
CMM10600
SSO10305
SDD10100
SDD20201
SDD20200
SDD20200
SDD20202
CMM20403
CMM30403
SDD10200

17
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
Web Programmer
Web Programmer(PHP)
Webmaster
Writer
CMM21400
INT10502
INT30900
CMM10502
476
477
478
479
Web Developer475 CMM21401
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
294
32
86
258
154
84
56
32
86
86
52
110
130
216
44
44
74
74
182
216
40
Transaction Monitoring Manager
UI Artist
VFX Artist
Vice President
Video Driver Engineer
Video Editor
Videographer
Virtual Environment Designer
Visual Effects Artist
Visual Effects Supervisor
Visualization Specialist
VLSI Engineer
Voltage Regulator Engineer
Web Administrator
Web Animator
Web Designer
CMM30404
INT60309
SDD40306
CMM30307
CMM20504
CMM10105
CMM30400
CMM30405
CMM20301
SDD20109
SDD21101
INT30901
CMM10707
CMM10700
SSO20301
CMM10104

18
Technical Skills Competency
JOB CODE JOB TITLE
SSO20100 Accounting Analyst
JOB DESCRIPTION
Provide accounting support to customers. Ensure
financial documents and systems practiced comply with
the legal and statutory requirements of the country where
the customers are operating in.
SIMILAR JOB TITLES
Accountant, Account Receivable (AR) Executive,
Account Payable (AP) Executive,
Team Leader - Accounting
JOB GROUPING
EDUCATION
Diploma or degree in Accounting / Finance / Banking
SPM Diploma Bachelor’s Master’s
Finance & Accounting Human Resources
Certificate
INDUSTRY CLUSTER
Shared Services & Outsourcing
No Description Entry Intermediate Senior
No Description
1 Industry Experience
2 Industry Certification
3 Salary Range
Entry Intermediate Senior Advance Master
1
2
3
4
5
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proﬁciency; darker color gradient indicates higher level proﬁciency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Able to organize
and plan tasks as
schedule or ahead
of time
Can handle multiple
assignments or
project tasks
Use advance
problem solving
process/tools and
understand the
impact of solutions
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Convey customer
requests, technical
requirements and
business messages
with impact
Able to organize and
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual
trends and impact
of solutions to
moderate problems
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Convey customer
requests, technical
requirements and
business messages
with impact
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual
trends and impact
of solutions to
moderate problems
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
6 Managing People Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Suitable For
Entry Level
Contact Centre
301 302
11-15 Years7-10 Years3-6 Years0-2 Years
RM7,001-RM9,000RM6,001-RM7,000RM2,001-RM4,000RM2,001-RM3,500
ACCA, CIMA, CPA AUSTRALIA, ICAEW, LCCI
Fully proficient,
handle high
complexity or cross
organizational
scope
Fully proficient, has
in-depth knowledge,
work independently
on moderate to high
complex scope
Perform with minimal
supervision and
able to handle
moderate scope
Perform at basic
level under
supervision with well
defined scope
Focus on process,
output and
performance to
industry standards
Develop new
aspects of subject
matter and
expectations
Understand the
impact of emerging
trends to area of
the expertise
Use industry
tools/standards
routinely and offer
improvement
suggestions
Understand and
identify new aspects
of subject matter
and expectations
Has detailed
knowledge and
emerging trends of
the concept,
standards or area
of expertise
Know and use
industry tools/
standards
Recognize aspects
of subject matter
and emerging
expectations
Has detailed
knowledge of the
concept, standard or
area of expertise
Learn to use
industry tools/
standards
Articulate and
interpret the aspects
of subject matter
Has general
knowledge of the
area of expertise
Shape the
organization
direction to ensure
success of business
Drive organization's
role in the success
of business
Understand team's
role in the success
of business
Understand
individual's role in
the success of
business
Demonstrate solid
understanding of
Product Strategic
Planning and
Product Life Cycle
Management
Strong
understanding
of industry and
business
Has establish
knowledge and
expertise of Sales
and Marketing
Principles and
Methods
Proficient in Project
Management Skills
Able to understand
and analyze
customer
requirements
Advance Master
Have good
command of
language skills and
able to communicate
effectively between
peers or
customers
Able to plan and
complete
tasks as schedule
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process and
tools to solve basic
problems
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Focus on individual
effort to increase
output and
contribution
1 2 3 4 5
1
3
6
16
15
10 11
12
1413
7
2
4
5
8
9
How to Read the
Skills Competency Matrix
The Skills Competency Matrix for each job type consists of different sections as shown below.
There are 16 vital pieces of information captured in each of the matrix.
Sample Skills Competency Matrix Chart
No Description
1 Industry Cluster in which this job type falls under. There are 4 clusters covered under the ICT industry in this matrix:
2 Job Code assigned to this job type. A unique Job Code is assigned to each job type and job title.
The job code is made up of 8 alphanumeric codes as shown below.
Job code
CMM
SDD
T
Creative Multimedia
Information Technology
WWW
WWW Value Cluster Represented
is the code assigned for the cluster
WWWXYYZZ
X
YY
ZZ
is the code assigned for each job grouping within the cluster
is the code assigned for each job type
is the code assigned for the similar job titles within the same job type

19
4 Job Grouping within this industry cluster.
5 Academic Qualification preferred by employers.
6 Description of the job function.
7 Other Job Titles used for the same job function.
9 Industry Certification & Salary Range
10 Description of Technical Skills associated to this job function
11 Skills in darker shade are “required skills”
12 Skills in lighter shade are “elective skills”
13 Core Soft Skills preferred by employers.
14 Competency Level by expected proficiency level, lighter colour gradient indicates basic level proficiency, darker colour gradient
indicates higher level proficiency
15 Indicator on whether the job type is suitable for Entry Level Professionals
16 Indicator for job demand. Red Thermometer represents high job demand, Yellow Thermometer represents moderate job demand,
Blue Thermometer represents low job demand
3 Job Type within this job grouping.
8 Job Level applicable to this Job Type. For most of the Job Types, there are multiple Job Levels requiring different
levels of knowledge, capability and experience from the individuals. Five Job Levels are defined below to provide an
overview of the expectation.
experience
Job Level
Level 1
(Entry)
Level 2
(Intermediate)
Level 3
(Senior)
Description
/
Level 4
(Advanced)
/
Level 5
(Master)

23
What is Creative Multimedia (CMM)
CMM is also known as Digital Content Creation (DCC). CMM is a combination of different content forms such as
music, lighting, computer-generated graphics, animation, still images, and video put together for purposes of
entertainment, presentation, modeling, advertising, or public relations.
What do Creative Multimedia
Professionals do
Working in a highly dynamic, high-tech environment, CMM professionals use a variety of skills to produce multi-
media design, animation, audio works and programming applications. They use creative talent, computer skills,
sophisticated expertise in visual and audio technologies and artistic talent in the production of innovative presen-
tations. Tools such as graphics, video, and audio technologies are relied upon to create attention grabbing digital
content.
What qualiﬁcations do Creative
Multimedia Professionals need
Education includes a strong combination of art courses and computer training. Job requirements range from an
associate’s degree in video production, multimedia production, or animation—to a bachelor's degree in a visual
arts related discipline. In some cases, unique, long-term and/or valuable work experience replace actual
academic qualifications, as many Professionals may have adopted more initiative-driven or entrepreneurial
approaches in gaining skill sets and experience in the absence of qualified or relevant courses.
y
y
y
s
Creative Multimedia

24
Creative Multimedia
Creative Multimedia:
Job Groupings
CMM jobs are classified into 4 job groupings :
:
g
g
r
s
s
illustration
t
t

25
Creative Multimedia:
Job Code
The job titles found in each job grouping within the SSO cluster are listed below with their assigned job code.
Creative Multimedia
Job code
CMM is the code assigned for the Creative Multimedia (CMM) cluster
X is the code assigned for each job grouping
YY is the code assigned for each job type
e.g.
ZZ is the code assigned for the similar job titles within the same job type
e.g.
CMMXYYZZ
X Value Job Code Job Grouping
X=1
X=2
X=3
X=4
CMM1xxxx
CMM2xxxx
CMM3xxxx
CMM4xxxx
Pre-Production
Production
Post Production
Pre-production, Production & Post Production
YY Value Job Code Job Type
YY=01 CMM10100 Digital Artist
YY Value Job Code Similar Job Title
ZZ=01 CMM10101 Environment Artist

26
Creative Multimedia
Creative Multimedia: Job Title List
CMM10100
CMM10101
CMM10102
CMM10103
CMM10104
CMM10105
CMM10106
CMM10200
CMM10201
CMM10202
CMM10203
CMM10204
CMM10205
CMM10300
CMM10400
CMM10401
CMM10402
CMM10403
CMM10404
CMM10405
CMM10406
CMM10407
CMM10500
CMM10501
CMM10502
Digital Artist
Designer
Game Designer
Graphic Designer
Scriptwriter
Environment Artist
Graphics Creator
Group Lead Artist
UI Artist
Virtual Environment Designer
Desktop Artist
Architectural Designer
Corporate Designer
Exhibition Designer
GUI Designer
Creative Designer
Design Architect
Desktop Publisher
Desktop Publishing Artist
Graphics Illustrator
Illustrator
Technical Illustrator
Screenplay Writer
Writer
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
32
34
36
38
40
Job Code
Job Type
Job Type Similar Job Title Job Grouping
Job
Demand
Page
No.

27
Creative Multimedia
CMM10600
CMM10601
CMM10602
CMM10603
CMM10604
CMM10605
CMM10700
CMM10701
CMM10702
CMM10703
CMM10704
CMM10705
CMM10706
CMM10707
CMM10800
CMM10801
CMM10802
CMM20100
CMM20101
CMM20102
CMM20104
CMM20105
CMM20106
CMM20107
CMM20200
CMM20201
CMM20202
CMM20203
Storyboard Artist
Web Designer
Head of Concept Artist
Animator
3D Modeler
Character Artist
Character Designer
Concept Artist
Game Artist
Multimedia Artist
Flash Animator
Flash Designer
Flash Developer
Interface Designer
Multimedia Designer
Multimedia Producer
Web Animator
Concept Art Head
Lead Concept Artist
2D Animator
3D Artist
Animation Director
Animation Producer
Animation Supervisor
Creative Artist
Character Modeler
Environment Modeler
Modeling Artist
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
42
44
46
48
50
Job Code Job Type Similar Job Title Job Grouping
Job
Demand
Page
No.

28
Creative Multimedia
CMM20204
CMM20300
CMM20301
CMM20400
CMM20401
CMM20402
CMM20403
CMM20500
CMM20501
CMM20502
CMM20503
CMM20504
CMM20600
CMM20601
CMM20700
CMM20701
CMM20702
CMM20703
CMM20704
CMM20705
CMM20800
CMM20801
CMM20900
CMM20901
CMM21000
CMM21001
CMM21100
CMM21101
3D Visualizer
Audio Engineer
Audio Visual Engineer
CG Artist
Game Programmer
Layout Artist
Lighting Artist
Motion Capture Artist
Multimedia Programmer
52
54
56
58
60
62
64
66
68
Modeling Supervisor
Recording Engineer
Sound Engineer
Studio Engineer
Audio Visual Manager
Broadcast Engineer
Equipment Technician
Videographer
Rigging Artist
Engine Programmer
Network Programmer
Sound Programmer
Tools Programmer
Layout Supervisor
Lighting Supervisor
Mocap Artist
Graphic Artist
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Job
Demand
Page
No.
Artificial Intelligence
Programmer

29
Creative Multimedia
CMM21102
CMM21103
CMM21104
CMM21200
CMM21300
CMM21400
CMM21401
CMM21500
CMM21501
CMM21600
CMM21601
CMM21602
CMM30100
CMM30200
CMM30201
CMM30300
CMM30301
CMM30302
CMM30303
CMM30304
CMM30305
CMM30306
CMM30307
CMM30400
CMM30401
CMM30402
CMM30403
CMM30404
Render Wrangler
Sound Designer
Web Programmer
Clean-up Artist
Mobile App Developer
Compositor
Content Manager
Editor
Visual Effects Artist
Media Producer
Multimedia Developer
Technical Artist
Web Developer
Software Engineer(Mobile)
Multimedia Content manager
Editor(After Effects)
Editor(Avid)
Editor(Final Cut Pro)
Editor(Offline)
Editor(Online)
Film Editor
Video Editor
Effects Artist
Effects Specialist
Special Effects Artist
VFX Artist
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
70
72
74
76
78
80
82
84
86
Job
Demand
Page
No.
Application Developer
(Mobile Apps)

30
Creative Multimedia
CMM30405
CMM30500
CMM30501
CMM30502
CMM40100
CMM40101
CMM40102
CMM40200
CMM40201
CMM40300
CMM40301
CMM40302
CMM40303
Colorist
Creative Director
Film Director
Producer
Color Timer
Color Grader
Art Director
Production Manager
Director
Production Assistant
Production Coordinator
Studio Head
Post-Production
Post-Production
Post-Production
Post-Production
88
90
92
94
Job
Demand
Page
No.
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Visual Effects
Supervisor

"Working in a highly dynamic, high-tech environment,
CMM professionals use a variety of skills to produce
multimedia design, animation, audio works and
programming applications. They use creative talent,
computer skills, sophisticated expertise in visual
and audio technologies and artistic talent in the
production of innovative presentations. Tools such
as graphics, video, and audio technologies are relied
upon to create attention grabbing digital content"
"Wor"Wor"Wor"Wo"Wor"Wo"Wo"W"WWW

32
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM10100 Digital Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Art / Design /
Creative Multimedia or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
Less than or equal to
RM2,000
3 - Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM6,000
Entry Intermediate Senior
1
2
3
4
5
Advance Master
Create original artwork using any of a wide variety of
mediums and techniques, such as painting
and sculpture.
Environment Artist, Graphics Creator, Group Lead
Artist, User Interface (UI) Artist, Virtual Environment
Designer, Desktop Artist
Production Post-Production
Creative Content
Management
Pre-Production
Adobe Certified Associate, Autodesk Maya
11-15 Years
RM6001-RM7000
Ability to assemble
images, typography
or motion graphics to
create artistic
content
Articulate and
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Drawing and graphic
artwork
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Knowledgeable in
typography, visual
arts and layout
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise and
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
Ability to use graphic
desing tools /
software
Apply technical skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Graphic User
Interface (GUI)
Design
Focus on doing the
right things to
maintain quality of
work
Ensure the right
measures are in
place to manage
quality of work
Use structured
methods to
improve quality of
work
Continuously refine
existing methods to
improve quality of
work

33
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
schedule or ahead of
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

34
JOB CODE JOB TITLE
CMM10200 Designer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Diploma or higher in Art / Design / Creative Multimedia or
equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM6,000
1
2
3
4
5
Advance Master
Develop and design products such as home
appliances, children's toys, buildings, exhibition
booths, graphical user interface and corporate design.
Combine artistic talent with research on product use,
marketing, and materials to create the most functional
and appealing product design.
Architectural Designer, Corporate Designer,
Exhibition Designer, GUI Designer,
Creative Content
Management
Pre-Production
Adobe Certified Associate , Adobe Certified Associate Educator
11-15 Years
RM6001-RM7000
Ability to consider
the aesthetic,
functional and many
other aspects of an
object or a process
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Capability to
research, model and
refine a design
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop,
Adobe Illustrator)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Computer Aided
Design software
(e.g. Autodesk
AutoCAD,
ArchiCAD)
Comfortable with
technical skills and
able to come up to
speed quickly on
new technical topics
Willingly embrace
new technical
knowledge despite
the element of risk
or difficulty of task
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
3D Computer
Graphics and
Modeling Software
(e.g. Autodesk
Maya, Autodesk 3D
StudioMax)
Stay current on
technology
development
Look for
opportunities to gain
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance technical
skills
Maintain and keep
current technical
expertise in order
to assess situation
and provide direction

35
Suitable For
Entry Level
6 Rendering and
texturing skills
7
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Desktop publishing
software (e.g. Quark
Express, Adobe
InDesign)
Deliver results in a
timely and consistent
manner
Deliver multiple
projects results in a
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
Focus on process
output and
performance to
exceed industry
standards
Follow through on all
projects
commitments and
expectations,and
consistently execute
to plans
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
quality presentation
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

36
JOB CODE JOB TITLE
CMM10300 Game Designer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Diploma or higher in Computer Science or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
3 - 6 Years
RM4,000-RM6,000
7 - 10 Years
RM6,001-RM7,000
1
2
3
4
5
Advance Master
Design core features of computer/video games.
Specify innovative game and role-play mechanics,
story lines, and character biographies. Create and
maintain design documentation.Guide and collaborate
with production staff to produce games as designed.
Creative Content
Management
Pre-Production
11-15 Years
RM7,001-RM9,000
Understanding of
game design
process such as
content and rules
definitions
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process,
output and
performance to
exceed industry
standards
Understanding of the
complex nature of
game development
and its
dependencies
between design
disciplines
Identify and generate
creative ideas
Manage and
generate creative
process and initiative
Sponsor and
manage creative and
innovative
initiatives and offer
improvement
suggestions
Knowledge of game
mechanics
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
trends to area of the
expertise
Ability to design and
prototype games that
is marketable and
mass produced
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Project management
tools / software
(e.g. MS Project)
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations, and
to plans

37
6 Game developement
tools such as
Autodesk Gameware,
HumanIK, Scaleform
7
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Knowledge of PC
and game consoles
Look for
opportunities to
gain exposure to
new technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Focus on process
output and
performance to
exceed industry
standards
Maintain and keep
current technical
expertise in order
to assess situation
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

38
JOB CODE JOB TITLE
CMM10400 Graphic Designer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Art / Design /
Creative Multimedia or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM6,000
1
2
3
4
5
Advance Master
Design or create graphics to meet specific commercial
or promotional needs, such as packaging, displays, or
logos. May use a variety of mediums to achieve artistic
or decorative effects.
Creative Designer, Design Architect, Desktop
Publisher, Desktop Publishing Artist,
Graphics Illustrator, Illustrator, Technical Illustrator
Creative Content
Management
Pre-Production
Adobe Certified Associate
11-15 Years
RM6001-RM7000
Ability to assemble
images, typography
or motion graphics to
create graphic art
content
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Graphic design Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Web Platform
Development
Software (e.g. HTML,
Javascript, CSS,
Action Script) and
Web Page Creation &
Editing Software (e.g.
Adobe Dreamweaver,
Adobe Flash Player)
manner
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations, and
to plans
Desktop Publishing
Software (e.g.
Adobe InDesign)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation

39
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to
communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

40
JOB CODE JOB TITLE
CMM10500 Scriptwriter
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Communictaion, English,
Journalism or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,001-RM3,500
3 - Years
RM3,501-RM4,500
7 - 10 Years
RM4,501-RM6,000
1
2
3
5
Advance Master
Create original written works or story for publication,
performance, films or animation.
Screenplay Writer, Story Writer
Creative Content
Management
Pre-Production
Certificate in Scriptwriting-Malaysia Institute of Integrative Media
11-15 Years
RM6,001-RM7,000
Ability to convey
stories or ideas in
words, images or
sounds as a means
to entertain or
educate and instill
moral values
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Story telling skills
with understanding of
elements such as
plot, characters and
narrative point of
view
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Ability to research
and obtain factual
information and
authentic detail to
write or narrate
stories
Focus on doing the
right things to
maintain quality of
work
Ensure the right
measures are in
place to manage
quality of work
Use structured
methods to improve
quality of work
Continuously refine
existing methods to
improve quality of
work
Knowledge of film
making mechanics
and composition
skills
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
trends to area of
expertise
Microsoft Office
(e.g. Word, Excel,
Powerpoint)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
4

41
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

42
JOB CODE JOB TITLE
CMM10600 Storyboard Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Diploma or higher in Creative Multimedia / Computer Science /
Information Technology / MIS or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
5
Advance Master
Create innovative concept and production art for a
variety of design and experience in creating creatures,
characters and props, and assist in establishing style
for production art in maintaining the consistency style.
Character Artist, Character Designer, Concept Artist,
Game Artist, Multimedia Artist
Creative Content
Management
Pre-Production
11-15 Years
RM6001-RM7000
Ability to visualize
any stories or scripts
using quick
sketches.
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Ability to breakdown
the scenes of a
script into shots
which can be filmed
Perform at basic
level under
defined scope
supervision and able
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
organizational scope
Knowledge of film
making mechanics
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Storyboarding and
editing tools /
software (e.g.
Adobe After Effects)
Comfortable with
technical skills
andable to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
4

43
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

44
JOB CODE JOB TITLE
CMM10700 Web Designer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Degree or higher in Creative Multimedia / Computer Science /
Information Technology or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2001-RM3500
3 - 6 Years
RM4000-RM6000
7 - 10 Years
RM6001-RM7000
1
2
3
5
Advance Master
Create online visual design including typography,
usability, icon design and other related graphics for
websites, intranets and interactive platforms.
Responsible for the layout, visual appearance, and
usability of a website.
Flash Animator, Flash Designer, Flash Developer,
Interface Designer, Multimedia Designer,
Multimedia Producer, Web Animator
Creative Content
Management
Pre-Production
11-15 Years
RM7001-RM9000
Ability to research,
conceptualize and
design websites
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Website content
writing and
development
Listen and respond
to customer
requirements
Able to clearly
communicate mutual
intentions and
expectations
Deliver innovative
and competitive
design
Make it easy for
customer to work
with organization
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Web page creation
and editing software
(e.g. Adobe Flash
Player)
Comfortable with
able to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
Understanding of web
platform development
(e.g. HTML), the
capabilities of web
browsers across
multiple platforms,
and the constraints
involved in designing
websites
Enthuse to learn new
area of discipline
Recognize the need
to learn new area of
discipline
Demand continual
learning of disciplin
Extend the reach
and impact of new
area of discipline
4
Adobe Certified Associate, HTML Developer Certificate

45
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

46
JOB CODE JOB TITLE
CMM10800 Head of Concept Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM6,000
1
2
3
4
Advance Master
Lead a team of artist & guide on drawing &
illlustrations
Concept Art Head, Lead Concept Artist
Creative Content
Management
Pre-Production
11-15 Years
RM6,001-RM8,000
Ability to oversee all
aspects projects
from conception to
final work
Set tasks project
deliverables and
goals
Hold others to task
or project
deliverables
Remove barriers and
prioritize resources
to achieve goals
Graphics and
Photo Imaging
software
(e.g. Adobe
Photoshop,
Adobe Illustrator)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Ability to recreate
movement in
drawing using artistic
talent, drawing and
observation skills
Willingly embrace
new technical
knowledge despite
the elements of risk
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
Visual story telling Has detailed
knowledge of the
area of expertise
Has detailed
knowledge of the
concept, standards
or area of expertise
and their emerging
trends
Understand the
impact of emerging
trends to the
standard or area of
expertise
5 Microsoft Office (e.g.
Word, Excel,
Powerpoint)
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
Adobe Certified Educator, Adobe Certified Associate

47
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

48
JOB CODE JOB TITLE
CMM20100 Animator
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Art / Design / Creative
Multimedia or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
5
Advance Master
Create animation, special effects or other visual
images using film, video, computers, or other
electronic tools and media for use in products or
creations, such as computer games, movies,
music videos, and commercials.
2D Animator, 3D Artist, Animation Director,
Animation Producer, Animation Supervisor,
Creative Artist
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Knowledge of the 12
basic principles of
animation
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
expertise
Graphics and
Photo Imaging
software
(e.g. Adobe
Photoshop,
Adobe Illustrator)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Ability to act, model,
and understand fine
art anatomy
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Ability to recreate
movement in drawing
using artistic talent,
drawing and
observation
skills
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
Animation work Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process,
output and
performance to
industry standards
4
Industry
Certification

49
Suitable For
Entry Level
6 3D Computer
Graphics and
Modelling software
(e.g. Autodesk Maya,
Autodesk Photoshop
or Character Studio)
7
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Computer Aided
Design Software
(e.g. Autodesk
AutoCAD)
Deliver multiple
timely and
consistent manner
Stay current on
technology
development
manner
Document and
deliver intentions
and expectations of
complex projects
Maintain and keep
current technical
expertise in order
to assess situation
projects
commitments and
expectations,and
to plans
8 Understanding of
rendering software
(e.g. Mental Image's
Mental Ray, Chaos
Group's V-Ray,
Pixar's Renderman,
Renderman Pro
Server)
Recognize the need
discipline
area of discipline
Demand continual
learning of discipline
Extend the reach
and impact of new
area of discipline
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Leverage team to
increase output and
contribution
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Able to plan and
complete tasks as
schedule
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process and
problems
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

50
JOB CODE JOB TITLE
CMM20200 3D Modeler
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
5
Advance Master
Create animation, special effects or other visual
images using film, video, computers, or other
electronic tools and media for use in products or
creations, such as computer games, movies,
music videos, and commercials.
Character Modeler, Environment Modeler,
Modeling Artist, Modeling Supervisor
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Ability to imagine,
visualize and create
a detail model of
objects or characters
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Ability to draw,
sculpt, and observe
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
Computer Graphics
and Modelling
software (e.g.
Autodesk Maya,
Autodesk 3D Studio
Max, Pixalogic
Zbrush)
Stay current on
technology
development
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
Graphics and Photo
Imaging software
(e.g. Adobe
Freehand, Adobe
Photoshop)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Knowledge of
composition, lighting
and color theory
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
4
Autodesk Maya, Adobe Certified Associate

51
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

52
JOB CODE JOB TITLE
CMM20300 3D Visualizer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Multimedia / Architecture or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
5
Advance Master
Create 3D visuals for environmental, architectural and
interior design projects.
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Ability to imagine,
visualize and
prepare 3D
visualization of
design images or
animation
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Computer Aided
Design software
(e.g. Autodesk
AutoCAD)
Stay current on
technology
development
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
3D Computer
Graphics and
Modeling Software
Autodesk 3D
StudioMax)
manner
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations,and
to plans
Understanding of
rendering software
Mental Ray, Chaos
Group's V-Ray)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
4
Autodesk Maya, Adobe Certified Associate

53
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

54
JOB CODE JOB TITLE
CMM20400 Audio Engineer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Formal training in vocational schools, related on-the-job
experience, or an associate's degree
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
5
Advance Master
Produce all elements of audio including music, voice
and sound effects and mix them into a desired
'final cut'. Set up and possibly also operate audio and
video equipment including microphones, sound
speakers, video screens, projectors, video monitors,
recording equipment, connecting wires and cables,
sound and mixing boards, and related electronic
equipment for concerts, sports events, conventions,
presentations, and news conferences. May also set
up and operate
Recording Engineer, Sound Engineer,
Studio Engineer, Sound Technician
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Ability to handle all
technical aspects of
sound, music and
audio production
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
Ability to mix and
control different
audio inputs and
feed output to
various recording
devices and
processors
Check for work
accuracy and
completeness of
work
Check for work
accuracy,
completeness and
proficiency of work
Establish new
systems and
processes
Ensure quality of
work
Video creation and
editing software (e.g.
Apple Final Cut Pro
or Apple iMovie,
Corel Ulead DVD
workshop
manner
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations,and
to plans
Knowledge of
Macintosh system
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
Music or sound
editing software (e.g.
Apple Logic Pro,
Avid
Digidesign Pro
Tools)
Stay current on
technology
development
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
4
Pro Diploma in sound & Music design, Cert in audio design & production

55
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

56
JOB CODE JOB TITLE
CMM20500 Audio Visual Engineer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
Advance Master
Set up and operate audio and video equipment
including microphones, sound speakers,
video screens, projectors, video monitors, recording
equipment, sound and mixing boards, and related
electronic equipment for events, meetings or concerts.
Audio Visual Manager, Broadcast Engineer,
Equipment Technician, Videographer
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
audio and video
operation
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
Ability to utilize
audio and video
equipments
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Knowledge of existing
and new audio and
visual hardware
configuration
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
Pro Diploma in sound & Music design, Cert in audio design & production

57
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

58
JOB CODE JOB TITLE
CMM20600 CG Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Multimedia / Information Technology or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
5
Advance Master
Design and create high quality CG shots (or in the
case for Rigging Artist, highly versatile character
rigging systems) and animation interfaces.
Rigging Artist
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Artistic skills in using
computer to create,
manipulate and
animate images,
characters or objects
over a prolonged
period of time
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Ability to draw,
sculpt, and observe
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
3D Computer
Graphics and
Modelling software
Autodesk 3ds Max,
Pixologic Zbrush)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
Programming and
scripting skills
(e.g. C-Shell)
manner
Deliver multiple
manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations,and
to plans
Understanding of
programming and
scripting software
(e.g. Maya
Embedded Language,
Python, Perl, Tool
Command Language)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
4

59
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
6 Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results

60
JOB CODE JOB TITLE
CMM20700 Game Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,001-RM3,500
3 - 6 Years
RM4,000-RM6,000
7 - 10 Years
RM7,000-RM9,000
1
2
3
5
Advance Master
Design, implement and test software applications or
video game related software from initial planning to
final commercial mastering, within agreed schedules
and costs.
Artificial Intelligence Programmer, Engine Programmer,
Game Programmer, Network Programmer,
Sound Programmer, Tools Programmer
Creative Content
Management
Pre-Production
11-15 Years
RM9,001-RM11,000
Writing, testing,
debugging and
maintainaining
detailed instructions
of computer
programs
Listen and respond
to customer
requirements
Able to clearly
communicate mutual
intentions and
expectations
Deliver innovative
and competitive
design
Make it easy for
customer to work
with organization
Object oriented
programming skills
manner
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations,and
to plans
Programming
framework and
programming
languages (e.g.
C/C++, .NET, C#)
Comfortable with
able to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
3D Computer
Graphics and
Modelling software
(e.g. Autodesk 3ds
Max Plugins)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
currenttechnical
expertise in order
to assess situation
Knowledge of
database system
and management
(e.g. MySQL,
MS SQL)
Understand basic
database concepts
and able to perform
simple queries
Able to design
normalized and
efficient databases
Able to administer
database and
optimize
performance
Able to write
technical
documentation and
provide training for
end users of
database
4

61
No
Description Entry Intermediate Senior Advance
Master
Suitable For
Entry Level
6 Understanding of
scripting software
(e.g. Perl)
7
Recognize the need
discipline
Demand continual
Game development
tools such as
Autodesk
Gameware,
HumanIK, Scaleform
Know and use
industry
tools/standards
area of discipline
Learn to use industry
tools/standards
Use industry
tools/standards
routinely and offer
improvement
suggestions
Extend the reach
and impact of new
area of discipline
Focus on process,
output and
performance to
industry standards
8 Knowledge of PC and
game consoles
Look for
opportunities to
gain exposure to
Stay current on
technology
development
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
1
2 3 4 5
1
Communication
2
Time Management
3
Multitasking
4
Problem Solving
5
Presentation Skills
6
Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Leverage team to
increase output and
contribution
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Able to plan and
complete tasks as
schedule
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process and
problems
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

62
JOB CODE JOB TITLE
CMM20800 Layout Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
5
Advance Master
Responsible for staging every shot according to the
storyboards and plotting the action that will take place
within each scene.
Layout Supervisor
Creative Content
Management
Pre-Production
Ability to visualize and
compose scenes of a
script according to the
storyboard
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Composition and
story telling skills
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Knowledge of
cinematography and
camera movements
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Graphics and Photo
Imaging software
(e.g. Adobe After
Effects)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
3D Computer
Graphics and
Modelling software
Autodesk 3ds Max)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
4

63
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
plan tasks as
time
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

64
JOB CODE JOB TITLE
CMM20900 Lighting Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
5
Advance Master
Develop lighting looks, light rigs, and light and
composite final scenes for a production.
Lighting Supervisor
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Ability to imagine,
visualize and
conceive aspects of
lighting to enhance
the animated objects,
characters or
background scene
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual
trends
Develop new
aspects of subject
matter and
conceptual trends
Ability to create
actual lighting effects
using composition,
lighting and color
skills
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
3D Computer
Graphics and
Modelling software
Autodesk 3ds Max)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
Graphics or Photo
Imaging Software
(e.g. Adobe After
Effects)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Understand the
impact of emerging
trends to area of
the expertise
Understanding of
rendering software
Mental Ray, Chaos
Group's V-Ray, Pixar's
Renderman,
Renderman Pro
Server)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
4

65
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
plan tasks as
time
plan tasks as
time
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

66
JOB CODE JOB TITLE
CMM21000 Motion Capture Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Game Technology / Game
Programming / Art / Design / Creative Multimedia or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
1
2
3
5
Advance Master
Pose characters, use digital techniques to allow more
convincing visualizations of imaginary or composite
images, edit timing and clean up motion capture data.
Work closely with animation team to integrate motion
capture assets to create gripping animation for major
characters.
Mocap Artist, Mocap Actor
Creative Content
Management
Pre-Production
Knowledge of the 12
basic principles of
animation
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
3D animation and
motion capture tools
Autodesk Motion
Builder, Vicon Motion
Analysis System)
manner
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
human skeleton,
anatomy and rigging
characters
area of discipline
Recognize the need
discipline
Demand continual
Motion capture work Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
storyboard panel
Listen and respond
to customer
requirements
Able to clearly
communicate mutual
intentions and
expectations
Deliver innovative
and competitive
design
4

67
Suitable For
Entry Level
6 Knowledge of
cinematic camera
animation
7
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Ability to perform
facial animation and
lip-sync
to handle moderate
scope
Comfortable with
able to come up
to speed quickly on
Perform at basic
level under
defined scope
in-depth knowledge,
work independently
on moderate to high
complex scope
8 Ability to perform
stunt
Apply strong
technical skills to
achieve results
to complete
assigned tasks
competence to
achieve exemplary
results
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Able to apply
structured problem
solving process and
problems
Able to apply
structured problem
solving process and
problems
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Able to plan and
complete tasks as
schedule
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process and
problems
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

68
JOB CODE JOB TITLE
CMM21100 Multimedia Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,001-RM3,500
3 - 6 Years
RM4,000-RM6,000
7 - 10 Years
RM6,001-RM7,000
1
2
3
5
Advance Master
Provide multimedia development services for projects,
products, and applications including designing,
building, and implementing new multimedia pages,
graphics, and CD-ROMs; integrating these with back
end applications and Websites/intranet; and
performing day-to-day administration of the
organization’s multimedia portfolio.
Multimedia Specialist, Media Producer,
Multimedia Developer, Technical Artist
Creative Content
Management
Pre-Production
11-15 Years
RM7,001-RM9,000
Conceptualization,
design and
development of
multimedia
applications
Listen and respond
to customer
requirements
Able to clearly
communicate mutual
intentions and
expectations
Deliver innovative
and competitive
design
Make it easy for
customer to work
with organization
Graphic User
Interface (GUI)
Design
Focus on doing the
right things to
maintain quality
of work
Ensure the right
measures are in
place to manage
quality of work
Use structured
methods to improve
quality of work
Continuously refine
existing methods to
improve quality of
work
Programming skills
(e.g. ASP, Visual
Basic, .NET, Java,
iOS, Android)
manner
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations,and
to plans
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Web page creation
(e.g. Adobe Flash
Player)
Comfortable with
able to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
4
HTML Developer Certificate, MyProCert IOS 6 module

69
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
6 Understanding of
web platform
development
software (e.g. HTML,
Javascript)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline

70
JOB CODE JOB TITLE
CMM21200 Render Wrangler
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM5,000
1
2
3
5
Advance Master
Monitor and control the rendering process and
manage the render farm.
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Artistic skills in using
computer to create,
manipulate and
animate images,
characters or objects
over a prolonged
period of time
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process,
output and
performance to
exceed industry
standards
3D Computer
Graphics and
Modelling software
(e.g. Autodesk
Maya, Autodesk 3D
Studio Max)
Stay current on
technology
development
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order to
assess situation and
provide direction
Understanding of
rendering software
Mental Ray, Chaos
Group's V-Ray,
Pixar's Renderman,
Renderman Pro
Server)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
Programming and
scripting skills (e.g.
C-Shell)
manner
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations, and
to plans
Understanding of
programming and
scripting software
(e.g. Maya Embedded
Language, Python,
Perl, Tool Command
Language)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
4

71
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
6 Ability to use digital
backup and restore
management
systems
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results

72
JOB CODE JOB TITLE
CMM21300 Sound Designer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM5,000
1
2
3
Advance Master
Create original sound elements and provide any
required sounds to accompany screen action.
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM6,000
acoustics
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
Sound recording
techniques
Check for work
accuracy,
completeness and
proficiency of work
Establish new
systems and
processes
Ensure quality of
work
Analogue and digital
editing techniques
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations, and
to plans
Sound quality
standards and
technology (e.g.
Dolby Digital, Dts,
Creative EAX)
Has detailed
knowledge of the
concept systems or
area of expertise
Has detailed
knowledge of the
concept systems or
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
4

73
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

74
JOB CODE JOB TITLE
CMM21400 Web Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Diploma or higher in Creative Multimedia / Computer Science /
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,001-RM3,500
3 - 6 Years
RM4,000-RM6,000
7 - 10 Years
RM6,001-RM7,000
1
2
3
5
Advance Master
Develop and design web applications and web sites.
Create and specify architectural and technical
parameters. Direct web site content creation,
enhancement and maintenance.
Web Developer
Creative Content
Management
Pre-Production
11-15 Years
RM7,001-RM9,000
Conceptualization,
design and
development of
websites
Listen and respond
to customer
requirements
Able to clearly
communicate mutual
intentions and
expectations
Deliver innovative
and competitive
design
Make it easy for
customer to work
with organization
Web programming
skills (e.g. ASP
.NET, PHP)
manner
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations,and
to plans
Understanding of web
development
technologies
(e.g. HTML, xHTML,
DHTML, XML,
JavaScript, AJAX,
CSS, ActionScript)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
Graphics and
Photo Imaging
software (e.g. Adobe
Photoshop, Adobe
Illustrator)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Web page creation
(e.g. Adobe
Dreamweaver,
Adobe Fireworks,
Adobe Flash Player,
Adobe Flex)
Comfortable with
able to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
4
HTML Developer Certificate

75
Suitable For
Entry Level
6 Knowledge of
database system and
management (e.g.
MySQL, MS SQL)
7
Able to design
normalized and
efficient databases
Able to administer
database and
optimize performance
Understanding of
Content Management
Systems (e.g. Joomla,
Drupa, Wordpress)
Recognize the need
discipline
Understand basic
database concepts
and able to perform
simple queries
area of discipline
Demand continual
Able to write
technical
documentation and
provide training for
end users of
database
Extend the reach
and impact of new
area of discipline
8 Knowledge of MVC
Framework (e.g.
CakePHP,
Symphony, Zend)
Has detailed
knowledge of the
concept, systems or
area of expertise
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Leverage team to
increase output and
contribution
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Able to plan and
complete tasks as
schedule
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process and
problems
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

76
JOB CODE JOB TITLE
CMM21500 Clean-Up Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Certificate
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM5,000
1
2
3
5
Advance Master
Touch-up and refine animation/drawings/model
sheets to be used in games, movies, music videos
and commercials
Creative Content
Management
Pre-Production
Drawing and graphic
artwork
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Rendering and
texturing skills
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
3D Computer
Graphics and
Modelling
software (e.g.
Autodesk Maya,
Autodesk Photoshop
or Character Studio)
Stay current on
technology
development
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Knowledge of the 12
basic principles of
animation
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
4

77
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

78
JOB CODE JOB TITLE
CMM21600 Mobile App Developer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Degree or higher in Computer Science/ Information Technology
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,001-RM3,500
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM5,000
1
2
3
Advance Master
Plan, design, develop and implement games and
applications for iPhone, Android
Application Developer, Software Engineer(Mobile)
Creative Content
Management
Pre-Production
principles of good
game design
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Programming
languages (Objective
C, Java, etc.)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Knowledge of game
engine creation tools
Learn to use industry
tools/standards
Know and use
industry
tools/standards
Use industry
tools/standards
routinely and offer
improvement
suggestions
Understanding of
systems development
lifecycle
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
4
Graphic design tools /
software
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve examplary
results
5
MyProCert IOS Mobile Developer

79
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
andcomponents of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

80
JOB CODE JOB TITLE
CMM30100 Compositor
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Diploma or higher in Art / Design / Creative Multimedia /
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM5,000
1
2
3
Advance Master
Receive material from various sources (e.g. rendered
computer animation, special effects, graphics,
2D animation, live action,static background plates,
etc.) and creatively combine all the elements into the
final image, ensuring that the established style of the
project is respected and continuity is maintained.
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Ability to assemble,
combine and
compose images
from separate
sources into single
images
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Composition, lighting
and color skills
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
expertise
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
3D Computer
Graphics and
Modelling
software (e.g.
Autodesk Maya,
Autodesk 3ds Max)
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
4
Modeling,
texturing, basic
rigging and animation
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity on cross
5

81
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Set the pace and
understand the
importance of timing
in decision making
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks of
extreme complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

82
JOB CODE JOB TITLE
CMM30200 Content Manager
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
* Diploma or higher in Computer Science / Information
Technology / MIS or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
3-6 Years
RM2,001-RM4,000
7-10 Years
RM4,001-RM6,000
1
2
3
4
Advance Master
Responsible for the planning and maintenance of
content pages including visual elements (photos, art,
flash, graphs, charts, illustrations, videos, etc.).
Multimedia Content Manager
Creative Content
Management
Pre-Production
11-15 Years
RM6001-RM7000
Conceptualization,
update and
maintainenance of
websites
Able to clearly
communicate mutual
intentions and
expectations
Deliver innovative
and competitive
design
Make it easy for
customer
to work with
organization
Understanding of
web development
technologies and
software (e.g. HTML)
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
Understanding of
Content Management
Systems (e.g. Joomla,
Drupa, Wordpress)
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
Microsoft Office
(e.g. Word, Excel,
Powerpoint)
Look for opportuni-
ties to gain exposure
to new technical
skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situatio-
nand provide
direction

83
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
1 2 3 4 5
Interpret customer
requests and
technical require-
ments accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

84
JOB CODE JOB TITLE
CMM30300 Editor
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
* Diploma or higher in Art / Design / Creative Multimedia /
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
3-6 Years
RM2,001-RM4,000
7-10 Years
RM4,001-RM5,000
1
2
3
4
Advance Master
Film editors assemble footage of feature films,
television shows, documentaries, and industrials into
a seamless end product. They manipulate plot, score,
sound, and graphics to refine the overall story into a
continuous and enjoyable whole. There are editors
who specialize in one segment of production such as
Final Cut Pro, Avid, After-Effects, Online, and Offline
editors.
Editor (After Effects), Editor (Avid), Editor (Final Cut Pro),
Editor (offline), Editor (online), Film Editor, Video Editor
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM6,000
Ability to select,
combine and
connect image shots
into finished
animated content
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Knowledge of film
making mechanics
and composition
skills
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
expertise
Video creation and
editing tools
(e.g Apple Final Cut
Pro, Adobe Premiere
Pro)
Look for opportuni-
to new technical
skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situatio-
nand provide
direction
Graphics and Photo
Imaging software
(e.g. Adobe After
Effects)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results

85
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
1 2 3 4 5
Interpret customer
requests and
technical require-
ments accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate
complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

86
JOB CODE JOB TITLE
CMM30400 Visual Effects Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
* Diploma or higher in Creative Multimedia / Computer Science /
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM5,000
1
2
3
4
5
Advance Master
Create and implement natural effects (e.g. smoke,
fire, fog, snow, electricity) and simulated effects
(e.g. weapons, damage, blood).
Effects Artist, Effects Specialist, Special Effects Artist,
VFX Artist, Visual Effects Supervisor
Creative Content
Management
Pre-Production
11 - 15 Years
RM5,001-RM6,000
Ability to create and
manipulate aspects
of visual effects to
enhance the realistic
or imaginery context
of animated content
Articulate and
interpret the
aspects of subject
matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Ability to create
visual effects using
drawing, lighting and
color skills
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
3D Computer
Graphics and
Modelling software
(e.g. Autodesk
Maya, Autodesk 3ds
Max)
Stay current on
technology
development
Look for opportuni-
to new technical
skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
Graphics and Photo
Imaging software
(e.g. Adobe After
Effects)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Understanding of
rendering software
Mental Ray, Chaos
Group's V-Ray)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline

87
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical require-
ments accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate
complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
comceptual trends
and impact of
solutions to
moderate problems
Recognize
comceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Suitable For
Entry Level

88
JOB CODE JOB TITLE
CMM30500 Colorist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Diploma or higher in Broadcasting/Creative Arts
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
3-6 Years
RM11,001-RM13,000
7-10 Years
RM13,001-RM15,000
>15 Years
>RM17,000
1
2
3
4
Advance Master
Provide post production colour adjustments for the
video/film to achieve the right balance and intensity
as intended by the Director
Color Timer, Color Grader
Creative Content
Management
Pre-Production
Apple Final Cut Pro
11-15 Years
RM15,001-RM17,000
Knowledge of film
making mechanics,
composition, lighting
and color skills
Has detailed
knowledge of the
concept systems or
area of expertise
Has detailed
knowledge of the
concept systems or
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
Video creation and
editing tools
(e.g Apple Final
Cut Pro, Adobe
Premiere Pro)
Deliver multiple
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
projects commit-
ments and
expectations, and
to plans
Knowledge of
Macintosh system
Has detailed
knowledge of
the concept systems
Has detailed
knowledge of the
concept systems or
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
Take responsibility
for the impact of
emerging trends
to the area of
expertise
Demand continual
learning of technical
skills and
performance
improvement
Take responsibility
for the impact of
emerging trends
to the area of
expertise
Role model and set
industry standards
Knowledge of post
production lifecycle
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards

89
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
1 2 3 4 5
Interpret customer
requests and
technical require-
ments accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
significant
complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
advocate specific set
of agenda
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Communicate to the
industry in ways to
help advance and
influence the
objectives
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks of
significant
complexity
Recognize
conceptual
trends and impact of
solutions to
moderate problems
Able to present and
engage large audience
attention, influence
and advocate specific
set of extreme
complex agenda in a
simple way
Leverage team to
increase output and
contribution

90
JOB CODE JOB TITLE
CMM40100 Creative Director
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Multimedia / Information Technology or equivalent
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
7 - 10 Years
RM4,001-RM6,000
1
2
3
5
Advance Master
Formulate design concepts and presentation
approaches, and direct workers engaged in art work,
layout design, and copy writing for
visual communications media, such as
magazines, books, newspapers, and packaging
Art Director, Technical Director Production Manager
Creative Content
Management
Pre-Production
11-15 Years
RM6,001-RM7,000
>15 Years
RM7,000-RM9,001
Ability to oversee all
aspects projects
from conception to
final work
Manage the work
group situationally
based on team
maturity and
capability
Think and act in term
of what is best for
overall work group
Understanding and
taking responsibility
for the quality of final
creative work
Understand goals of
the projects and
drive team/ personal
goals to support
targets
Participates in
developing the
strategic intent of the
projects or
organization
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Desktop publishing
software (e.g. Adobe
InDesign)
Document and
deliver intentions
and expectations of
complex projects
projects commit-
ments and
expectations, and
to plans
Web page creation
(e.g. Adobe Flash
Player)
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or controver-
sial technical
decisions
4
of what is best for
the overall work
group and industry
Sets projects or
organizational goals
and ensures flawless
execution
Offer technical
suggestions beyond
normal expectations
Demand continual
skills and
performance
improvement
Able to address
complex technical
challenges to the
critical success of
organization or
industry

91
6 Understanding of
web platform
development
software (e.g.
ActionScript,
JavaScript, HTML)
7
Demand continual
Microsoft Office
(e.g. Word, Excel,
Powerpoint)
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Extend the reach
and impact of new
area of discipline
Maintain and keep
current technical
expertise in order
to assess situation
8 Knowledge of
Macintosh system
Document and share
best practices
Demand continual
skills and
performance
improvement
Take responsibility-
for the impact of
emerging trends
to the area of
expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
and their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Communicate to the
industry in ways to
help advance and
influence the
objectives
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks of
extreme complexity
Generate solutions
of significant
problems that has a
wide range of
benefits
Able to present and
set of extreme
complex agenda in a
simple way
Leverage ecosystem
partners to increase
output and
contribution
Leverage
department to
increase output and
contribution
Leverage
organization to
increase output and
contribution

92
JOB CODE JOB TITLE
CMM40200 Film Director
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
7 - 10 Years
RM4,001-RM6,000
1
2
3
Advance Master
Develop a vision for the finished film, and define a
practical route for achieving it, from pre-production to
post-production, motivate the team at all stages to
produce the best possible results, and appreciate the
needs and expectations of the film's financiers.
Director
Creative Content
Management
Pre-Production
11-15 Years
RM6,001-RM8,000
>15 Years
RM8,001-RM10,000
Ability to oversee the
creative aspect of
making, directing
and production of
animated films or
content
Manage the work
group situationally
based on team
maturity and
capability
of what is best for
overall work group
Ability to visualize
and control artistic
and dramatic
aspects of the
animation
Manage and
generate creative
process and initiative
Sponsor and
manage creative and
innovative initiatives
Ability to guide the
technical and
production crew to
achieve the vision
of the story
Understand goals of
the projects and
drive team/personal
goals to support
targets
Participates in
developing the
projects or
organization
Knowledge of the
production, camera,
editing, and other
aspects of animated
film or content
Has detailed
knowledge of the
concept, systems or
area of expertise
and their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
4
of what is best for
the overall work
group and industry
Understand the
impact of technology
and willing to invest
in new tools/
software
Sets projects or
execution
Take responsibility
for the impact of
emerging trends
to the area of
expertise

93
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Communicate to the
industry in ways to
help advance and
influence the
objectives
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks of
extreme complexity
Contribute solutions
of extreme problems
at the deepest level
of complexity
Able to present and
engage large
audience attention,
influence and
of agenda
Leverage ecosystem
output and
contribution
Leverage
department to
increase output and
contribution
Leverage
organization to
increase output and
contribution

94
JOB CODE JOB TITLE
CMM40300 Producer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
Creative Multimedia
No Description
2 Industry
Certification
3 Salary Range
3 - 6 Years
RM2000-RM4000
7 - 10 Years
RM4,001-RM5,000
1
2
3
5
Advance Master
Co-ordinate clients, creatives and administration to
ensure projects are delivered on time and on budget
and to client specification. Help oversee the bidding
procedure, project management and delivery of
project ensuring adherence to company policy and
procedures.
Production Assistant, Production Coordinator, Studio
Head
Creative Content
Management
Pre-Production
11 - 15 Years
RM5,001-RM6,000
>15 Years
RM6,001-RM7,000
Ability to oversee the
creation and
condition for making
an animated film or
content
Oversee all aspects
of work group
activities to ensure
efficiency
Manage the work
group situationally
based on team
maturity and
capability
of what is best for
overall work group
Ability to initiate,
coordinate and
supervise all matters
in animated film or
content process from
development to
completion and
distribution of work
Perform all tasks
needed to meet
project goals under
minimum supervision
Understand goals of
the projects and
drive team/personal
goals to support
targets
Participates in
developing the
projects or
organization
Project management
skills
Deliver multiple
manner
Document and
deliver intentions
and expectations of
complex projects
projects commit-
ments and
expectations, and
to plans
Microsoft Office (e.g.
Word, Excel,
Powerpoint)
Look for opportuni-
to new technical
skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
Understanding of top
end creative content
software packages
Adobe After Effects)
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
4
Project Management Professional (PMP), PRINCE2
of what is best for
the overall work
group and industry
Sets projects or
execution
Demand continual
skills and
performance
improvement
Demand continual
skills and
performance
improvement
Document and share
best practices

95
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical require-
ments accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
significant
complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Able to present and
engage large
audience attention,
influence and
of agenda
Leverage organiza-
tion to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution

99
What is System Design &
Development (SDD)
SDD is a discipline that combines both Electronic Engineering and Computer Science. It involves in the research,
design and development of IC chips, microprocessors, mobile phones, electronic test and measurement tools
etc. It also involves in the development of software and firmware for embedded microcontrollers, and design of
operating systems.
What do System Design &
Development Professionals do
There are multiple steps involved in producing a new chip or system, from research, design, development,
testing or integration of the hardware, to the writing of the associated software and firmware. SDD professionals
normally specialize in one of these process steps and work in a team. Often they are required to also interact
with other functional teams that may not necessarily be situated in the same physical location.
Hence, communication skills and even presentation skills are critical for SDD Professionals.
What qualiﬁcations do System Design &
Development Professionals need
Job requirements normally require a bachelor’s degree in computer engineering, electrical/ electronics
engineering, or an equivalent field. A sound knowledge of mathematics and sciences are necessary for SDD
professionals.
Other traits needed are:
s
y
y
System Design & Development

100
System Design & Development:
Job Groupings
SDD jobs are classified into 4 job groupings:
s
products
g

101
Job Code
Job code
SDD is the code assigned for the System Design & Development (SSO) cluster
e.g.
e.g.
SDDXYYZZ
X=1
X=2
X=3
X=4
SDD1xxxx
SDD2xxxx
SDD3xxxx
SDD4xxxx
Architectural Design
IC Design
System Design
Software Engineering
YY=01 SDD10200 System Architect
ZZ=01 SDD10201 CPU Architect

102
Job Title List
SDD10100
SDD10200
SDD10201
SDD10202
SDD10203
SDD10204
SDD10205
SDD20100
SDD20101
SDD20102
SDD20103
SDD20104
SDD20105
SDD20106
SDD20107
SDD20108
SDD20109
SDD20200
SDD20201
SDD20202
SDD20300
SDD20301
SDD20400
SDD20401
SDD20500
106
108
110
112
114
116
118
Strategic Planner
System Architect
RTL Designer
Structural Designer
CPU Architect
High-Speed I/O Micro Architect
I/O Architect
PC Architect
Silicon Architect
Analog IC Designer
Design Engineer
Digital IC Designer
IC Designer
Logic Designer
Mixed Signal IC Designer
Power IC Designer
RF IC Design Engineer
VLSI Engineer
Structural Design Engineer
Structural Engineer
Physical Designer
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
Job
Demand
Page
No.
Pre-Silicon Validation
Engineer
Physical Design
Engineer
Physical Design
Verification Engineer

103
SDD20600
SDD20601
SDD20602
SDD20700
SDD20701
SDD20702
SDD20800
SDD20900
SDD21000
SDD21001
SDD21100
SDD21101
SDD21200
SDD21201
SDD30100
SDD30101
SDD30102
SDD30103
SDD30104
SDD30200
SDD30300
SDD30301
SDD30400
SDD30401
SDD30402
SDD30500
SDD30600
SDD30700
120
122
124
126
128
130
132
134
136
138
140
142
144
146
CAD Design Automation Engineer
Package Design Engineer
PCB Design Engineer
Product Characterization Engineer
Signal Integrity Engineer
Power Delivery Engineer
Thermal Engineer
Motherboard Designer
Post-Silicon Validation Engineer
Product Development Engineer
Test Engineer
Mechanical Engineer
Electrical Engineer
Project Engineer
CAD Engineer
Design Automation Engineer
IC Package Design Engineer
IC Packaging Design Engineer
Voltage Regulator Designer
Thermal Mechanical Solution Engineer
Board Design Engineer
Embedded System Board Designer
Hardware Board Design Engineer
NPI ENGINEER
Design Validation Engineer
Testing Engineer
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
IC Design
System Design
System Design
System Design
System Design
System Design
System Design
System Design
System Design
System Design
System Design
System Design
System Design
System Design
System Design
Job
Demand
Page
No.

104
SDD30800
SDD30801
SDD40100
SDD40101
SDD40200
SDD40300
SDD40301
SDD40302
SDD40303
SDD40304
SDD40305
SDD40306
SDD40400
SDD40401
SDD40500
148
150
152
154
156
158
Manufacturing Engineer
Software Engineer
Test Development Engineer
Firmware Engineer
Software Architect
Software Engineering Manager
Process Engineer
Bios Engineer
Device Driver Engineer
Drivers Engineer
Embedded Software Engineer
Graphic Driver Engineer
Video Driver Engineer
Computer Architect
System Design
System Design
Job
Demand
Page
No.
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering
Software
Engineering

"There are multiple steps involved
in producing a new chip or system,
from research, design, development, testing
or integration of the hardware, to the writing
of the associated software and firmware. SDD
professionals normally specialize in one of these
process steps and work in a team. Often
they are required to also interact with other
functional teams that may not necessarily be
situated in the same physical location.
Hence, communication skills
and even presentation skills are
critical for SDD Professionals"

106
JOB CODE JOB TITLE
SDD10100 Strategic Planner
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Master’s or higher in Electronics / Electrical / Computer
Engineering or equivalent
System Design Software Engineering
SPM Diploma Bachelor’s
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2 Industry
Certification
3 Salary Range
1 Understanding of
Product Strategic
Planning and
Product Life Cycle
Management
2 Understanding of
industry and
business
3 Sales and Marketing
Principles and
Methods
4 Project Management
Skills
5 Ability to understand
and analyze
customer
requirements
Strategic Planning Pro Level 1 (ASP)
Master’s
11 - 15 Years >15 Years
RM9,001-RM11,000 RM15,001-RM17,000
Facilitate the
development of
strategic action
plans
Challenge
organization
commitments to
meet strategic action
plans
Able to visualize and
anticipate changes
or trend that will
impact the products
or services
Able to recognize
patterns of change
in the business
environment and
predict the next
steps
Understand the
impact of emerging
expertise
Take responsibility
for the impact of
emerging trends to
the area of expertise
Follow through on
all projects
commitments and
expectations, and
to plans
Demand continual
skills and
performance
improvement
Understand
customer's critical
agenda and
proactively contribute
innovative solutions
Integrate customer
needs with product,
service or
organization
directions
Responsible for the new product planning life cycle.
Define new products and analysis, while working
closely with customers and the development teams to
determine product requirements and feature sets.
Prepare marketing direction and product planning
proposals, make recommendations as well as conduct
market research on targeted industry and conduct
customers’ movement analysis based on research
findings. Evaluate product and sales data and decide
on appropriate product introduction plans.

107
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Communicate to the
industry in ways to
help advance and
influence the
objectives
Dictate the time
usage and controls
of resources
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks of
Can handle multiple
assignments or
project tasks of
extreme complexity
Generate solutions of
significant problems
that has a wide range
of benefits
of extreme problems
of complexity
Able to deliver quality
presentation to a
sizeable group of
audience or decision
makers and obtain
appropriate decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Leverage department
to increase output
and contribution
Leverage
organization to
increase output and
contribution
6 Make it easy for
customers to work
with organization
Instill culture to
excel in customer
satisfaction
Customer
requirement focus
and provision of
customer service

108
JOB CODE JOB TITLE
SDD10200 System Architect
JOB DESCRIPTION
Interface with marketing and customers to determine
the product requirements and translate them into
engineering architecture specifications. Engage in
architecture analysis, design and development,
as well as performance and/or power modeling and
analysis.
SIMILAR JOB TITLES
CPU Architect, High-Speed I/O Micro Architect,
I/O Architect, PC Architect, Silicon Architect
JOB GROUPING
EDUCATION
Degree or higher in Electronics / Electrical /
Computer Engineering, Computer Science or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Understanding of
Computer System
Architecture
2 Development
Environment
Software
(e.g. Verilog,VHDL)
3 Understanding of
Application
Performance
Analysis and
Benchmarking
4 Understanding of
ASIC Design
Tradeoffs Related
to Deep Submicron
Technologies
5 Technical
knowledge of
Computer Graphics
Design
MyProCert TRIZ
Master’s
11 - 15 Years >15 Years
RM9,001-RM11,000 RM11,001-RM13,000
Facilitate the
development of
strategic action plans
Challenge
organization
commitments to
plans
Maintain and keep
current technical
expertise in order
to assess situation
Demand continual
skills and
performance
improvement
Remove barriers and
to achieve goals
Demand continual
skills and
performance
improvement
Make and stand by
difficult or
controversial
technical decisions
Able to address
complex technical
challenges to the
critical success of
organization or
industry
Develop new aspects
conceptual trends
Take on complex
challenges that
acquire new or
different area of
subject matter

109
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
1 2 3 4 5
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
of benefits
of extreme problems
of complexity
presentation to a
sizeable group of
makers and obtain
Able to present and
engage large
audience attention,
influence and
of agenda
Leverage department
to increase output
and contribution
Leverage
organization to
increase output and
contribution
6 Technical
knowledge of Video
Processing and
Wired/Wireless
Networking
Develop new aspects
conceptual trends
Take on complex
challenges that
acquire new or
different area of
subject matter
7 Understanding of
High-Speed
Interconnects, Related
Bandwidth/Latency
Tradeoffs and
Standard-Based IP
Focus on process,
output and
performance to
exceed industry
standards
Role model and set
industry standards
8 Knowledge of
Operating System
(UNIX, Linux,
Windows)
Understand the
impact of emerging
trends to area of
the expertise
Take responsibility
for the impact of
emerging trends to

110
JOB CODE JOB TITLE
SDD20100 RTL Designer
JOB DESCRIPTION
Design analog or digital Integrated Circuits (IC)
products. Work involves schematic definition,
simulation and verification. Optimize design
performance at circuit and full-chip level.
SIMILAR JOB TITLES
Analog IC Designer, Design Engineer,
Digital IC Designer, IC Designer, Logic Designer,
Mixed Signal IC Designer, Power IC Designer,
RF IC Design Engineer, VLSI Engineer
JOB GROUPING
EDUCATION
Computer Engineering or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2 Industry
Certification
3 Salary Range
1 Ability to design and
validate Analog or
Digital Integrated
Circuit
2
3 Programming and
Scripting Skills
(e.g. Tcl, Perl,
Ocean Script, Ruby,
SPICE, System C,
C++, Specman)
4 SimulationTools
(e.g. NCV,
ModelSim, VCS)
5 Understanding of
High-Speed
Interconnects and
protocols (e.g. PCIe,
SATA, GigE, 10GigE,
XAUI, Fiber Channel)
MyProCert Embedded Systems
Master’s
11 - 15 Years0 - 2 Years 3 - 6 Years 7 - 10 Years
RM7,001-RM9,001RM2,001-RM3,500 RM4,000-RM 6,000 RM6,000-RM7,000
Fully proficient,
handle high
complexity or cross
Maintain and keep
current technical
expertise in order
to assess situation
and provide
direction
Use solid technical
competence to help
others achieve
exemplary results
Follow through
on all projects
commitments and
expectations,and
to plans
Focus on process
output and
performance to
exceed industry
standards
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Development
Environment
Software
(e.g. System Verilog,
Verilog, LabVIEW)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance
technical skills
to complete assigned
tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
manner
Deliver multiple task
or project results in a
manner
Document and
deliver intentions and
expectations of
complex projects
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer improvement
suggestions

111
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Have good command
of language skills
and able to
communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
significant
complexity
of extreme problems
of complexity
presentation to a
sizeable group of
makers and obtain
appropriate
decisions
Leverage team to
increase output and
contribution
6 Knowledge of
Operating system
(e.g.UNIX)
Understand the
impact of emerging
trends to area of
the expertise
Has general
knowledge of the
area of expertise
Has detailed
knowledge of the
area of expertise
Able to plan and
complete tasks as
schedule
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
Multitasking Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Problem Solving Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Presentation Skills Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
able to deliver
quality presentations
to a moderate
group of audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Has detailed
knowledge of the
concept, standards
and their emerging
trends

112
JOB CODE JOB TITLE
SDD20200 Structural Designer
JOB DESCRIPTION
Responsible for engineering and design of structural
systems for industrial facilities of varying complexity
including participating in the project planning;
providing technical direction to A&E team; interfacing
with project stakeholders; reviewing the construction
method; performing regular field inspections during
construction and monitoring the project during
construction to ensure that it is within agreed scope
and that the work is being performed to specifications
and expectations as well as code requirements.
SIMILAR JOB TITLES
Structural Design Engineer, Structural Engineer
JOB GROUPING
EDUCATION
Master’s or higher in Civil / Structural Engineering or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Ability to design
High Speed Printed
Circuit Board (PCB)
2
3 Understanding of the
IBC, AISC, ACI
codes and other
national standards
4
MyProCert TRIZ
Master’s
11 - 15 Years3 - 6 Years 7 - 10 Years
RM9,001-RM11,000RM5,001-RM7,000 RM7,001-RM9,000
Fully proficient,
handle high
complexity or cross
Follow through
on all projects
commitments and
expectations
Facilitate the
development of
Focus on process,
output and
performance to
exceed industry
standards
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Design and
Simulation Tool
(e.g. HSpice,
Cadence,
SpectraQuest,
HFSS)
or project results in
a timely and
consistent manner
Document and
expectations of
complex projects
Able to understand,
execute and develop
action plans
Able to develop
and understand
impact
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
structural
analysis programs
used in the industry,
seismic analysis and
design of concrete
and steel structures
and non-structural
components, and
vibration theory and
control

113
1 Communication
2 Time Management
3
4
5
6
Managing People
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
of extreme problems
of complexity
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage
organization to
increase output and
contribution
5 Scripting Skills
(e.g. Perl)
Apply strong
technical skills to
achieve results
Willingly embrace
new technical
knowledge despite
the element of risk
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems
and their emerging
trends
Understand the
impact of emerging
expertise
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
controversial
technical decisions
Utilize solid
technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
Multitasking Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Problem Solving Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution
6
7
Understanding of
Computer
Architecture System
Design and
EMI Layout
Considerations or
Simulation
Knowledge of
Analog Circuit
Design

114
JOB CODE JOB TITLE
SDD20300 Pre-Silicon Validation Engineer
JOB DESCRIPTION
Define own test plan development and execution,
conduct pre- silicon mixed signal, logic and
micro-architecture validation and debugging,
evaluate pre-silicon RTL vs. schematic design and
functionality accuracy through static and
dynamic simulation, identify potential problem cause.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Knowledge of RTL
and/or Logic Design
Skills
2
3 Understanding of
Circuit Verification
Strategies
4
MyProCert-IC Design/Embedded System Design
Master’s
11 - 15 Years3 - 6 Years0 - 2 Years 7 - 10 Years
RM6,001-RM8,000RM2,500-RM4,000RM2,001-RM3,500 RM4,001-RM6,000
Understand the
impact of emerging
trends to area of
the expertise
Develop new
aspects of subject
matter and
conceptual trends
Facilitate the
development of
strategic action
plans
Follow through
on all projects
commitments and
expectations,and
consistently
execute to plans
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
and their emerging
trends
Technical
knowledge of CMOS
Custom Digital and
Analog Circuit
Topologies
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
of subject matter
and conceptual
trends
Able to understand,
execute and develop
action plans
Able to develop
strategic action
plans and
understand impact
manner
Document and
deliver intentions
and expectations of
complex projects
Design and
Simulation Tool
(e.g. Verilog, System
Verilog, Verilog-AMS,
SPICE, HSpice,
HSIM)
Programming and
Scripting Skills (e.g.
Assembly Language,
C, C++, Perl, TCL)
5
Has general
knowledge of the
concept, systems or
area of expertise
Able to understand
and execute
assigned tasks
manner
tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results

115
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Have good command
of language skills and
able to communicate
effectively between
peers or customers
Convey customer
requests, technical
requirements and
business messages
with impact
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
of benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Focus on individual
effort to increase
output and
contribution
plan tasks as
schedule or ahead
of time
Able to plan and
complete tasks as
schedule
Able to organize
and optimize usage
of time to complete
action plans
assignments or
project tasks
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Presentation Skills Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

116
JOB CODE JOB TITLE
SDD20400 Physical Design Engineer
JOB DESCRIPTION
Work closely with CAD, physical verification and
closure teams and execute all physical design and
verification activities.
SIMILAR JOB TITLES
Physical Designer
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Knowledge of
Chip-Level
Physical Design
(e.g. CTS, Routing,
ECO Flows)
2
implement
Front-End System
on Chip (SoC)/ASIC
4
Master’s
Understand the
impact of emerging
trends to area of
the expertise
Facilitate the
development of
strategic action
plans
Fully proficient,
handle high
complexity or cross
organizational
scope
Follow through
on all projects
commitments and
expectations,and
to plans
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems
and their emerging
trends
Understanding of
DSM SoC/ASIC
Methodologies
(e.g. Advanced
DFM, DFT, OCV,
IR Drop, Signoff)
Able to understand
and execute
assigned tasks
Able to understand,
execute and develop
action plans
Able to develop
strategic action
plans and
understand impact
Perform with
minimal supervision
and able to handle
moderate scope
in-depth knowledge,
work independently
on moderateto high
complex scope
manner
Document and
deliver intentions
and expectations
of complex projects
Electronic Design
Automation (EDA)
Tools (e.g. Cadence,
Synopsys)
Has general
knowledge of the
concept, systems or
area of expertise
Perform at basic
level under
defined scope
manner

117
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Have good command
able to communicate
effectively between
peers or customers
Convey customer
requests, technical
requirements and
business messages
with impact
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
moderate complexity
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
plan tasks as
schedule or ahead
of time
Able to plan and
complete tasks as
schedule
optimize usage of
time to complete
action plans
assignments or
project tasks
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution

118
JOB CODE JOB TITLE
SDD20500 Physical Design Veriﬁcation Engineer
JOB DESCRIPTION
Work closely with CAD, physical design and closure
teams and execute all physical verification activities
including LVS, ERC, ANT, DFM/DFY
for sub-microntechnology.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Understanding of
Physical Verification
and Decks(e.g.DRC/
LVS/ ERC/Antenna/
DFM/DFY)
2
implement Front-End
System on Chip
(SoC)/ASIC
4
Master’s
Facilitate the
development of
Make and stand
by difficult
or contraversial
technical decisions
Fully proficient,
handle high
complexity or cross
Follow through
on all projects
commitments and
expectations,and
to plans
Able to understand,
execute and develop
action plans
Able to develop
and understand
impact
Understanding of
Physical Synthesis,
PnR, Signal Integrity
and ECO Flows
Comfortable with
able to come up to
speed quickly on new
technical topics
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
manner
Document and
expectations of
complex projects
Electronic Design
Automation (EDA)
Tools(e.g. Synopsys
ICC, Calibre)
Able to understand
and execute
assigned tasks
Perform at basic level
under supervision
with well defined
scope
manner

119
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Have good command
able to communicate
effectively between
peers or customers
Convey customer
requests, technical
requirements and
business messages
with impact
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
moderate complexity
of benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
plan tasks as
schedule or ahead
of time
Able to plan and
complete tasks as
schedule
optimize usage of
time to complete
action plans
assignments or
project tasks
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution

120
JOB CODE JOB TITLE
SDD20600 CAD Design Automotion Engineer
JOB DESCRIPTION
Involved in the development and support of various CAD
tools for floor planning, routing, performance verification
and physical design verification and assist design teams
on tool usage and provide training. Work closely with
design teams and help them debug layout design and or
timing issues and provide necessary design automation
solutions for the project.
SIMILAR JOB TITLES
CAD Engineer, Design Automation Engineer
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
MyProCert-AutoCAD Associate Certification
Master’s
Facilitate the
development of
Fully proficient,
handle high
complexity or cross
Make and stand by
difficult or
contraversial
technical decisions
Follow through
on all projects
commitments and
expectations,and
to plans
Able to understand,
execute and develop
action plans
Able to develop
and understand
impact
under supervision
with well defined
scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Willingly embrace
new technical
knowledge despite
the despite the
element of risk or
difficulty of task
Make and take
informed technical
decisions despite
limited information
manner
Document and
expectations of
complex projects
Programming and
Scripting Skills
(e.g. C, C++, Shell,
Perl, TCL)
tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Able to understand
and execute
assigned tasks
Comfortable with
able to come up to
technical topics
manner
5
Understanding of
Layout consisting of
Floorplanning,
Placement and
Routing
implement Very
Large-Scale
Integration (VLSI)
Circuit and Logic
Understanding of
ASIC Sign-off
Methodologies (e.g.
OCV, DFM, Timing,
Power Closure)
Design and
Simulation Tool
(e.g. Synopsys,
Cadence, Mentor
Graphics,
Primetime, ICC)

121
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Have good command
able to communicate
effectively between
peers or customers
Convey customer
requests, technical
requirements and
business messages
with impact
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
that has a wide
range of benefits
presentation to a
sizeable group of
makers and obtain
appropriate
decisions
Leverage team to
increase output and
contribution
plan tasks as
schedule or ahead
of time
Able to plan and
complete tasks as
schedule
optimize usage of
time to complete
action plans
assignments or
project tasks
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
6 Knowledge of
Operating System
(e.g. UNIX, Linux)
Understand the
impact of emerging
trends to area of
the expertise
Has detailed
knowledge of the
area of expertise
Has detailed
knowledge of the
concept, standards
and their emerging
trends
Has general
knowledge of the
area of expertise

122
JOB CODE JOB TITLE
SDD20700 Package Design Engineer
JOB DESCRIPTION
Carry out competitive analysis, technology road
mapping, concept analysis for new products,
high-speed design constraint management, design
implementation, system co-design of IC-PKG-PCB
and documentation of design specifications.
SIMILAR JOB TITLES
IC Package Design Engineer, IC Packaging Design
Engineer
JOB GROUPING
EDUCATION
Degree or higher in Electrical / Electronic / Computer /
Mechanical Engineering or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
layout Integrated
Circuit (IC) Package
2
3 Design Tools
(e.g. Cadence,
AutoCAD, APD/APE,
UPD, ACAD) and
Data Management
Tool (e.g. CVS,
DesignSync,
PerForce)
4
MyProCert-IC Design/Embedded System Design,
Master’s
Fully proficient,
handle high
complexity or cross
Remove barriers and
prioritize resources to
achieve goals
Use solid technical
competence to help
others achieve
exemplary results
Maintain and keep
current technical
expertise in order
to assess situation
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Understanding of
Assembly and
Substrate
Manufacturing
Processes
Meet assigned tasks
or project deliverables
Set tasks, project
deliverables and
goals
Hold others to
task or project
deliverables
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Look for opportunities
to gain exposure to
Seek out and explore
new assignments,
exposure or
challenges in order
skills
Proven ability to use
Microsoft Office(e.g.
Powerpoint, Word,
Excel, Visio)
Project
Management Skills
and Tool
(e.g. MS Project)
manner
Deliver multiple
manner
Document and
expectations of
complex projects
Follow through
on all projects
commitments and
expectations,and
to plans
under supervision
with well defined
scope
tasks
Stay current on
technology
development
5

123
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Have good command
able to communicate
effectively between
peers or customers
Convey customer
requests, technical
requirements and
business messages
with impact
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
that has a wide
range of benefits
presentation to a
sizeable group of
makers and obtain
appropriate
decisions
Leverage team to
increase output and
contribution
plan tasks as
schedule or ahead
of time
Able to plan and
complete tasks as
schedule
optimize usage of
time to complete
action plans
assignments or
project tasks
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
6 Good understanding
of FA and Material
Characterization
Focus on process
output and
performance to
exceed industry
standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Learn and know
industry standards
7 Data Management
Tool(e.g. CVS,
Design Sync,
PerForce)
Maintain and keep
current on the
subject matter in
order to assess
situation and provide
direction
Look for new
exposure on the
subject matter
new exposure on the
subject matter
Stay current on the
subject matter

124
JOB CODE JOB TITLE
SDD20800 PCB Design Engineer
JOB DESCRIPTION
Work with development engineers to ensure all critical
aspects of layout are correct for the design, work with
manufacturing to develop an understanding of DFM
and DFT concepts, participate in new designs and
characterization data in formal design reviews,
and support of existing products as assigned to
resolve issues.
SIMILAR JOB TITLES
CAD Engineer, Design Automation Engineer
JOB GROUPING
EDUCATION
Degree or higher in Electrical / Electronic /
Computer Engineering or Computer Science
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
layout Integrated
Circuit (IC) Package
2
3 Knowledge of Analog
and Digital Integrated
Circuit Design
4
MyProCert-IC Design/Embedded System Design/ AutoCAD Certified Associate
Master’s
Fully proficient,
handle high
complexity or cross
Use solid technical
competence to help
others achieve
exemplary results
Understand the
impact of emerging
trends to area of
the expertise
projects commitments
and expectations,
and consistently
execute to plans
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Design Tool
(e.g. Cadstar,
Mentor Graphics
PADS, Cadence,
Protel, PowerPCB,
ORCAD)
tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems
and their emerging
trends
manner
Document and deliver
intentions and
expectations of
complex projects
Simulation Tool (e.g.
PSIPICE, MathCad,
The Mathworks
Matlab, The
Mathworks Simulink,
Signal Processing)
Stay current on
technology
development
to gain exposure to
new assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
provide direction
under supervision
with well defined
scope
Has general
knowledge of the
concept, systems or
area of expertise
manner
5 Product Lifecycle
Management
Software

125
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Have good command
able to communicate
effectively between
peers or customers
Convey customer
requests, technical
requirements and
business messages
with impact
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
that has a wide
range of benefits
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
plan tasks as
schedule or ahead
of time
Able to plan and
complete tasks as
schedule
optimize usage of
time to complete
action plans
assignments or
project tasks
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
6 Programming and
Scripting Skills
(e.g. C, C++, Java,
Assembly Language,
Perl, Shell)
Use solid technical
competence to help
others achieve
exemplary results
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
tasks
7 Knowledge of
Operating System
(e.g.UNIX, Windows)
Understand the
impact of emerging
trends to area of
the expertise
Has detailed
knowledge of the
area of expertise
Has detailed
knowledge of the
concept, standards
and their emerging
trends
Has general
knowledge of
the concept,
standard or area of
expertise

126
JOB CODE JOB TITLE
SDD20900 Product Characterization Engineer
JOB DESCRIPTION
Generate performance verification plans with
IC Designers, develop methodologies to characterize
performance, and analyze characterization results and
create characterization report.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Understanding of
Product Electrical
Characterization,
Test Generation and
Bench Test
Environment
2
3 Electronic Design
Automation (EDA)
Tools(e.g. Cadence,
Synopsys)
4
Master’s
Facilitate the
development of
Maintain and keep
current technical
expertise in order
to assess situation
Follow through
on all projects
commitments and
expectations,and
to plans
Use solid technical
competence to help
others achieve
exemplary results
Able to understand,
execute and develop
action plans
Able to develop
and understand
impact
Development
Environment
Software
(e.g. Verilog, VHDL,
C, C++, VEE Pro)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
new assignments,
exposure or
challenges in order
skills
manner
Document and
deliver intentions
and expectations of
complex projects
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Programming and
Scripting Skills
(e.g. C, C++, C#,
Perl)
Understanding of
ATE and DFT
Techniques
Meet assigned
tasks or project
deliverables
Set tasks, project
deliverables and
goals
Hold others to task or
project deliverables
Remove barriers and
to achieve goals
Able to understand
and execute
assigned tasks
manner
tasks
5

127
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Convey customer
requests, technical
requirements and
business messages
with impact
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Have good command
able to communicate
effectively between
peers or customers
Convey customer
requests, technical
requirements and
business messages
with impact
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
of benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Focus on individual
effort to increase
output and
contribution
plan tasks as
schedule or ahead
of time
Able to plan and
complete tasks as
schedule
optimize usage of
time to complete
action plans
assignments or
project tasks
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

128
JOB CODE JOB TITLE
SDD21000 Signal Integrity Engineer
JOB DESCRIPTION
Responsible for electrical performance and
robustness of owned interfaces on designated
boards and systems including but not limited to
developing and verifying bus topologies, simulating
different routing topologies, and debugging on any
electrical level issues.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Computer Engineering, or in any Science discipline
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Ability to design High
Speed Printed Circuit
Board (PCB)
2
3 Scripting Skills
(e.g. Perl)
4
Master’s
Fully proficient,
handle high
complexity or cross
Follow through
on all projects
commitments and
expectations,and
to plans
Use solid technical
competence to help
others achieve
exemplary results
Focus on process
output and
performance to
exceed industry
standards
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Design and
Simulation Tool
(e.g. HSpice,
Cadence,
SpectraQuest,
HFSS)
manner
manner
Document and
deliver intentions
and expectations of
complex projects
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
Computer
Architecture
System Design
Understanding of
EMI Layout
Considerations or
Simulation
Comfortable with
able to come up to
technical topics
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand
by difficult or
contraversial
technical decisions
Perform at basic
level under
defined scope
tasks
Learn and know
industry standards
5

129
1 Communication
2 Time Management
3
4
5
6 Managing People
1 2 3 4 5
Convey customer
requests, technical
requirements and
business messages
with impact
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
Generate solutions
of significant
problems that has
a wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
optimize usage of
time to complete
action plans
plan tasks as
time
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
significant
complexity
Problem Solving Recognize
conceptual trends
and impact of
solutions to
moderate problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Generate solutions
of significant
problems that has
a wide range
of benefits
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
6 Knowledge of
Analog Circuit
Design
Understand the
impact of emerging
trends to area of
the expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems
and their emerging
trends
Has general
knowledge of the
concept, systems or
area of expertise
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Dictate the time
usage and controls
of resources
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Suitable For
Entry Level

130
JOB CODE JOB TITLE
SDD21100 Power Delivery Engineer
JOB DESCRIPTION
Develop and implement power delivery solutions,
construct electrical models of power and/or ground
planes and signal traces.
SIMILAR JOB TITLES
Voltage Regulator Designer
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2 Industry
Certification
3 Salary Range
1 Understanding of
Power, Analog
Electronics and
Signal Theory
2
3 Design and
Simulation Tool
(e.g. Spice)
4
MyProCert TRIZ
Master’s
Facilitate the
development of
strategic action
plans
Understand the
impact of emerging
trends to area of
the expertise
Follow through
on all projects
commitments and
expectations,and
consistently
execute to plans
Maintain and keep
current technical
expertise in order
to assess situation
and provide
direction
Able to understand,
execute and
develop
action plans
Able to develop
and understand
impact
Knowledge of
Multiphase DC,
DC Design,
Network
Analysis
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems
and their emerging
trends
Deliver multiple
task or project
results in a timely
and consistent
manner
Document and
deliver intentions
and expectations of
complex projects
Look for
opportunities
to gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance
technical skills
Microsoft Windows
and Microsoft Office
software
Understanding of
Standard
Laboratory Skills
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Able to understand
and execute
assigned
tasks
manner
Stay current on
technology
development
5

131
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Have good command
able to communicate
effectively between
peers or customers
Convey customer
requests, technical
requirements and
business messages
with impact
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
moderate complexity
of benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
plan tasks as
time
Able to plan and
complete tasks as
schedule
optimize usage of
time to complete
action plans
assignments or
project tasks
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution

132
JOB CODE JOB TITLE
SDD21200 Thermal Engineer
JOB DESCRIPTION
Research, design and develop thermal and/or acoustics
solution. Work with multiple functional teams to develop
system solution and functional specification, and work
with vendors and manufacturers to ensure design
feasibility, robustness and readiness for rapid ramps
into high volume production.
SIMILAR JOB TITLES
Thermal Mechanical Solution Engineer
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Understanding of
Thermal and/or
Mechanical Theory
2
3 Mechanical Design
Tool (e.g. AutoCAD)
MyProCert TRIZ
Master’s
Facilitate the
development of
Use solid technical
competence to help
others achieve
exemplary results
Follow through
on all projects
commitments and
expectations,and
to plans
Able to understand,
execute and develop
action plans
Able to develop
and understand
impact
Thermal Modeling
Tool (e.g. Flotherm,
Pro-E, Icepak,
Allegro)
tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
manner
Document and
expectations of
complex projects
Able to understand
and execute
assigned tasks
manner

133
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Have good command
able to communicate
effectively between
peers or customers
Convey customer
requests, technical
requirements and
business messages
with impact
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
moderate complexity
of benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
plan tasks as
time
Able to plan and
complete tasks as
schedule
optimize usage of
time to complete
action plans
assignments or
project tasks
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
and components of
presentation and
able to deliver
to a moderate group
of audience
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution

134
JOB CODE JOB TITLE
SDD30100 Motherboard Engineer
JOB DESCRIPTION
Design and develop board level products where power
and space are limiting factors. Build reference/validation
solutions for desktop and/or mobile platforms, interface
with multiple teams and key stakeholders, e.g. system
architects, marketing, CAD, firmware, BIOS and driver
development, materials management, manufacturing,
external vendors and customers.
SIMILAR JOB TITLES
Board Design Engineer, Embedded System Board
Designer, Hardware Board Design Engineer,
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Ability to design
Motherboard
2
3 Understanding of
PCB Design and
Layout
Master’s
11 - 15 Years >15 Years7 - 10 Years
RM7,001-RM9,000 RM9,001-RM11,000RM6,000-RM7,000
Fully proficient,
handle high
complexity or cross
Set strategies and
direction, key
influencer internally
and externally
Follow through
on all projects
commitments and
expectations
Demand continual
skills and
performance
improvement
Facilitate the
development of
Challenge
organization
commitments to
meet strategic
action plans
in-depth knowledge,
work independently
on moderate to high
complex scope
Schematic Capture
Tools
Document and
deliver intentions
and expectations of
complex projects
Able to develop
and understand
impact
Understand the
impact of emerging
trends to area of
the expertise
Take responsibility
for the impact of
emerging trends to
Understand and
conceptual trends
Develop new aspects
conceptual trends
Take on complex
challenges that
acquire new or
different area of
subject matter
4 Knowledge of High
Speed Bus Design
5 Technical
knowledge of Analog
Voltage Regulator
Design
Has detailed
knowledge of the
concept systems
and their emerging
trends

135
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
Dictate the time
usage and controls
of resources
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate
complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
No Description Entry Intermediate Senior Advance
Master
1 Ability to design
Motherboard
Fully proficient,
handle high
complexity or cross
Set strategies and
direction, key
and externally
in-depth knowledge,
work independently
on moderate to high
complex scope
6 Understanding of
Analytical Method
and Tool (e.g. Six-
Sigma-RSS, Lean
Manufacturing, FMEA,
Statistical Process
Control, DoE, DFx,
and DMAIC)
Focus on process
output and
performance to
exceed industry
standards
Meet industry
standards routinely
and offer
improvement
suggestions
Know and meet
industry standards
Learn and know
industry standards
Comfortable with
able to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand
by difficult or
contraversial
technical decisions
7
8
Understanding of
Product Qualification
(e.g. Shock &
Vibration, Drop Test
& Impact, EMC,
Acoustics, Latest
Display Technology
etc.)
Project
Management Skills
manner
Deliver multiple
manner
Document and
deliver intentions
and expectations of
complex projects
Follow through
on all projects
commitments and
expectations,and
to plans

136
JOB CODE JOB TITLE
SDD30200 Post-Silicon Validation Engineer
JOB DESCRIPTION
Participate in multidisciplinary research in the design,
development, testing and utilization of information
processing hardware and/or electrical components,
mechanisms, materials, and/or circuitry, processes,
packaging, and cabinetry for CPU and/or peripheral
equipment. Prepare specifications, evaluate vendors,
analyze test reports and ensure products conform
tostandards and specifications
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
validate PC
Hardware
2
3 Understanding of
Computer
Architecture
Master’s
11 - 15 Years7 - 10 Years3 - 6 Years0 - 2 Years
Fully proficient,
handle high
complexity or cross
Understand the
impact of emerging
trends to area of
the expertise
Focus on process
output and
performance to
exceed industry
standards
in-depth knowledge,
work independently
on moderate to high
complex scope
to handle moderate
scope
Perform at basic
level under
defined scope
Post-Silicon
Validation skills
Has detailed
knowledge of the
concept, systems or
area of expertise
and their emerging
trends
Has detailed
knowledge of the
concept, systems or
area of expertise
Has general
knowledge of the
concept, systems or
area of expertise
Meet industry
standards routinely
and offer
improvement
suggestions
Know and meet
industry standards
Learn and know
industry standards

137
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
Dictate the time
usage and controls
of resources
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution

138
JOB CODE JOB TITLE
SDD30300 Product Development Engineer
JOB DESCRIPTION
Provide technical leadership in new product
development and introduction, or modify and improve
existing product design to improve yield, quality,
manufacturability and cost savings. Develop the
content to induce usage and increase product visibility,
product support and resolve issues relating to product
quality and reliability.
SIMILAR JOB TITLES
NPI Engineer
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Knowledge of
Electronics / PCB /
VLSI Design
2
3 Understanding of
Design of
Experiments (DoE)
& Failure Mode and
Effects Analysis
(FMEA)
MyProCert TRIZ, Project Management Professional (PMP), PRINCE2
Master’s
11 - 15 Years >15 Years7 - 10 Years3 - 6 Years0 - 2 Years
RM8,001-RM10,000 RM10,001-RM15,000RM6,000-RM8,000RM3,000-RM5,000RM2,001-RM3,500
Understand the
impact of emerging
trends to area of
the expertise
Take responsibility
for the impact of
emerging trends to
the area of
expertise
Facilitate the
development of
Challenge
organization
commitments to
meet strategic
action plans
Remove barriers and
to achieve goals
Demand continual
skills and
performance
improvement
Has general
knowledge of
conceptual systems
Understanding of
Product Yield,
Cost Improvement,
and NPI Start-Up
Able to develop
strategic action
plans and
understand impact
Able to understand,
execute and develop
action plans
Able to understand
and execute
assigned tasks
Hold others to
task or project
deliverables
Set tasks project
deliverables and
goals
Meet assigned
tasks or project
deliverables
manner
Deliver multiple
manner
Document and
expectations of
complex projects
Follow through on
all projects
commitments and
expectations, and
to plans
Demand continual
skills and
performance
improvement
4 Project
Management Skills
5 Understanding of
Product Testing
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process,
output and
performance to
exceed industry
standards
Role model and set
industry standards
Has detailed
knowledge of the
concept, systems or
area of expertise
and their emerging
trends
Has detailed
knowledge of the
concept, systems or
area of expertise
and their emerging
trends

139
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
Dictate the time
usage and controls
of resources
Dictate the time
usage and controls
of resources
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
1 Ability to design
Motherboard
Fully proficient,
handle high
complexity or cross
Set strategies and
direction, key
and externally
in-depth knowledge,
work independently
on moderate to high
complex scope
6 Technical
knowledge of Circuit
Design and
Simulation Tool
(e.g. ADS, HFSS,
PSIPICE)
Develop new aspects
conceptual trends
Take on complex
challenges that
acquire new or
different area of
subject matter
Understand and
conceptual trends
Recognize aspects
conceptual trends
Articulate and
of subject matter

140
JOB CODE JOB TITLE
SDD30400 Test Engineer
JOB DESCRIPTION
Arrange resources required for testing and evaluating
standard and special devices. Provide test area with
parameters for sampling testing and specify tests to be
performed. Compile data and define changes required
in testing equipment, testing procedures, manufacturing
processes or new testing requirements. Support and
improve manufacturing oriented test systems.
SIMILAR JOB TITLES
Design Validation Engineer, Testing Engineer
JOB GROUPING
EDUCATION
Degree or higher in Electronics / Electrical / Microelectronics /
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Understanding of
Test Platform
(e.g. Advantest
T2000, Credence
S9000, DeFT,
In-house Design)
2
3 Understanding of
DFT Principles,
Test Methods and
High Volume
Manufacturing
Testing
MyProCert TRIZ
Master’s
Make and stand
by difficult or
contraversial
technical decisions
Facilitate the
development of
strategic action
plans
Remove barriers
and prioritize
resources
to achieve goals
Make and take
informed technical
decisions despite
limited information
Willingly embrace
new technical
knowledge despite
the element of risk
Comfortable with
able to come up to
technical topics
Understanding of
Product Test
Engineering, Silicon
Debug and Product
Validation
Able to develop
strategic action
plans and
understand impact
Able to understand,
execute and
develop action
plans
Able to understand
and execute
assigned tasks
Hold others to
task or project
deliverables
Set tasks project
deliverables and
goals
Meet assigned
tasks or project
deliverables
tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
4 Programming and
Scripting Skills
(e.g. C, C++,
Visual Basic, .Net,
Shell,Perl, Tcl)
5 Knowledge of
Operating System
Concepts
(e.g. Windows,
Linux, UNIX)
Has general
knowledge of the
area of expertise
Has detailed
knowledge of the
area of expertise
Understand the
impact of emerging
trends to area of
the expertise
Has detailed
knowledge of the
concept, standards
and their emerging
trends

141
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
moderate
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate
complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
1 Ability to design
Motherboard
Fully proficient,
handle high
complexity or cross
Set strategies and
direction, key
and externally
in-depth knowledge,
work independently
on moderate to high
complex scope
1 Understanding of
Computer
Architecture
(CPU, Memory, I/O)
Focus on process
output and
performance to
exceed industry
standards
Meet industry
standards routinely
and offer
improvement
suggestions
Know and meet
industry standards
Learn and know
industry standards

142
JOB CODE JOB TITLE
SDD30500 Mechanical Engineer
JOB DESCRIPTION
Provide strong daily engineering support to product
line to ensure on time delivery of high quality product
to customer. Use Modeling and Simulation Software
to create and evaluate designs, including mold flow
analysis, drop and impact simulation and thermal
stress, prior to releasing the design. Use analytical
problem solving method to improve productivity of
existing processes, tooling, and enhance product
reliability and quality through working with others.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Degree or higher in Mechanical / Mechatronics Engineering
or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2 Industry
Certification
3 Salary Range
1 Understanding of
Mechanical Design
Guide-line
(e.g. Plastic, Sheet
Metal, Cable,
Connector, Heat
Sink, PCB, etc.) and
Control Systems
2
3 Simulation Tools
(e.g. ANSYS,
COSMOS, ABAQUS,
CF Design, Pro /
Mechanica)
MyProCert TRIZ, Project Management Professional (PMP), PRINCE2
Master’s
Facilitate the
development of
Use solid technical
competence to help
others achieve
exemplary results
Follow through
on all projects
commitments and
expectations,and
to plans
Able to develop
and understand
impact
Able to understand,
execute and develop
action plans
Able to understand
and execute
assigned tasks
Mechanical Design
Tool
(e.g.SolidWorks,
UG, Pro-E,
AutoCAD)
competence to
achieve exemplary
results
Apply strong
technical skills to
achieve results
tasks
Document and
expectations of
complex projects
manner
manner
Stay current on
technology
development
Look for
exposure to new
technical skills
new assignments,
exposure or
challenges in order to
enhance technical
skills
Maintain and keep
current technical
provide direction
4 Microsoft Office (e.g.
Excel, Access,
Powerpoint)
5 Knowledge in
Tooling (Mold and
Jig & Fixture) and
Assembly/ Process
Knowledge in
Supplier and
Production
Environment
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Understand the
impact of emerging
trends to area of
the expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
and their emerging
trends

143
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
Dictate the time
usage and controls
of resources
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate
complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Master
1 Ability to design
Motherboard
Fully proficient,
handle high
complexity or cross
Set strategies and
direction, key
and externally
in-depth knowledge,
work independently
on moderate to high
complex scope
6 Understanding of
Analytical Method
and Tool (e.g. Six-
Sigma-RSS, Lean
Manufacturing, FMEA,
Statistical Process
Control, DoE, DFx,
and DMAIC)
Focus on process
output and
performance to
exceed industry
standards
Meet industry
standards routinely
and offer
improvement
suggestions
Know and meet
industry standards
Learn and know
industry standards
Comfortable with
able to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand
by difficult or
contraversial
technical decisions
7
8
Understanding of
Product Qualification
(e.g. Shock &
Vibration, Drop Test
& Impact, EMC,
Acoustics, Latest
Display Technology
etc.)
Project
Management Skills
manner
Deliver multiple
manner
Document and
deliver intentions
and expectations of
complex projects
Follow through
on all projects
commitments and
expectations,and
to plans

144
JOB CODE JOB TITLE
SDD30600 Electrical Engineer
JOB DESCRIPTION
Involved in electrical design of assigned system or
subsystem, drive system architecture definition and
ensure consistency, compatibility, manufacturability,
reliability and serviceability of designs. Support the
prototype PWA builds, lead design reviews, ensure
all electrical issues are driven to closure through root
cause. Work with cross-functional team to develop
product from concept into production with collaboration
with ODM / OEM partners.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Degree or higher in Electronics / Electrical / Microelectronics /
Mechanical / Telecommunication / Communication Engineering
or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Understanding of PC
System Architecture,
Motherboard, Circuit
Design, PCB Design
& Manufacturing
2
3 Design and
Simulation Tool
(e.g. Cadence,
Mentor Graphics,
PCB Layout tools)
MyProCert TRIZ
Master’s
Facilitate the
development of
Understand the
impact of emerging
trends to area of
the expertise
and expectations and
to plans
Able to develop
and understand
impact
Able to understand,
execute and develop
action plans
Able to understand
and execute
assigned tasks
Knowledge of HDI
Technology and
SMT Process
Has detailed
knowledge of the
concept, systems or
area of expertise
Has general
knowledge of the
concept, systems or
area of expertise
Document and
expectations of
complex projects
manner
manner
Stay current on
technology
development
Look for
exposure to new
technical skills
new assignments,
exposure or
enhance technical
skills
Maintain and keep
current technical
provide direction
4 Development
Environment
Software
(e.g. LabVIEW)
5
6
Understanding of
ODM/OEM
engagement
and management
Capability to apply
Design for Six Sigma
(DFSS), DSS,
Greenbelt/ Blackbelt
Methodology
Use problem solving
technique and tools to
solve basic problems
Understand how an
aspect of a problem
is related to a wider
system
Identify alternative
solutions or strategies
Generate solutions
or strategies to
overcome obstacles
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Has detailed
knowledge of the
concept, systems
and their emerging
trends

145
Master
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
Dictate the time
usage and controls
of resources
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
1 Ability to design
Motherboard
Fully proficient,
handle high
complexity or cross
7 Knowledge of EMC
and other
International
Wireless Equipment
Regulatory
Requirements
Extend the reach
and impact of focus
area
Demand continual
learning of focus
area
Recognize the need
to learn about focus
area
Enthuse to learn
about focus area
Stay current on
technology
development
Look for
exposure to new
technical skills
new assignments,
exposure or
enhance technical
skills
Maintain and keep
current technical
provide direction
8
9
RF circuit simulation
software (e.g. ADS ,
HFSS, Microwave
Office) and RF
Measuring
Equipment (e.g.
Spectrum Analyzer,
Network Analyzer,
ATE)
Understanding of
BIOS and the
Interactions among
Hardware, Software
and Device Drivers
Comfortable with
able to come up to
technical topics
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand
by difficult or
contraversial
technical decisions

146
JOB CODE JOB TITLE
SDD30700 Project Engineer
JOB DESCRIPTION
Responsible for creating and executing project works
plans. Identify resources needed and assigns
responsibilities to project team members. Ensures
project documentations are complete, current and
stored appropriately. Responsible for managing
project budget needs.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Bachelor's or higher in Computer Science, Computer /
Electrical / Electronics Engineering or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
Skills
2
3 Design and technical
abilities in R&D
environment
Project Management Professional(PMP), PRINCE2, Six Sigma, MyProCert TRIZ
Master’s
RM7,001-RM9,000 RM9,001-RM11,000RM6,001-RM7,000
and expectations,and
to plans
Use solid technical
competence to help
others achieve
exemplary results
Develop new aspects
conceptual trends
Demand continual
skills and
performance
improvement
Offer technical
suggestions beyond
normal expectations
Take on complex
challenges that
acquire new or
different area of
subject matter
Document and deliver
intentions and
expectations of
complex projects
Risk Management
Skills
competence to
achieve exemplary
results
Understand and
conceptual trends
Demand continual
Extend the reach
and impact of new
area of discipline
Document and share
best practices
4 Knowledge of ISO
standards

147
1 Communication
2 Time Management
3
4
5
6 Managing People
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
schedule or ahead
of time
Able to organize
and optimize usage
of time to complete
action plans
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage
ecosystem
output and
contribution
Leverage
department to
increase output and
contribution
Leverage
organization to
increase output and
contribution
Able to plan and
complete tasks as
schedule
Multitasking
problem solving
process/tools and
understand the
impact of solutions
purpose and
components of
presentation and
small group of
audience

148
JOB CODE JOB TITLE
SDD30800 Manufacturing Engineer
JOB DESCRIPTION
To maintain a thorough knowledge and in depth field
experience on PCBA to meet company's goals. To
continuously improve product cycle time by means of
process and equipment. To define new product and
ECN process flows. To supervise and or perform
newly set-up equipment / line buy-off.
SIMILAR JOB TITLES
Process Engineer
JOB GROUPING
EDUCATION
Bachelor's or higher in Computer Science, Computer /
Electrical / Electronics Engineering or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Ability to work
in high volume &
automated
production facility
2
3 Understanding of
computer
architecture
Six Sigma, MyProCert TRIZ
Master’s
11 - 15 Years >15 Years7 - 10 Years3 - 6 Years
RM7,001-RM9,000 RM9,001-RM11,000RM6,001-RM7,000RM4,001-RM6,000
Make and stand by
difficult or
contraversial
technical decisions
Use solid technical
competence to help
others achieve
exemplary results
Extend the reach and
impact of focus area
Able to address
complex technical
challenges to the
critical success of
organization or
industry
Offer technical
suggestions beyond
normal expectations
Document and share
best practices
Make and take
informed technical
decisions despite
limited information
Willingly embrace
new technical
knowledge despite
SMT environment
trouble shooting
knowledge & NPI
competence to
achieve exemplary
results
Apply strong
technical skills to
achieve results
Demand continual
learning of focus area
Recognize the need
area
to handle moderate
scope
indepth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
organization scope
Set strategies and
direction, key
and externally
4 Product lifecycle
management
5 Production layout
and capacity
planning
Prioritize resources
to meet assigned
tasks or project
deliverables
Explore opportunities
to run tasks or
projects in parallel
Act on opportunities
to utilize resources to
expand the scope of
work
Invest in
opportunities to
utilize resources to
expand the scope of
work

149
1 Communication
2 Time Management
3
4
5
6 Managing People
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
Dictate the time
usage and
controls of resources
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution
Leverage
department to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution

150
JOB CODE JOB TITLE
SDD40100 Software Engineer
JOB DESCRIPTION
Collaborate with other engineers in the design,
development, validation, power measurements or
maintenance software applications. Analyze,
understand and gather new requirements.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Programming and
Scripting Language
(e.g. C, C++, Java,
Python, Perl)
2
3 Understanding of
Software
Development
Methodologies and
Software Project
Configuration
Management
IEEE Certification
Master’s
11 - 15 Years >15 Years7 - 10 Years3 - 6 Years0 - 2 Years
RM8,001-RM11,000 RM11,001-RM15,000RM6,001-RM8,000RM4,001-RM6,000RM2,001-RM3,500
Use solid technical
competence to help
others achieve
exemplary results
Develop new aspects
conceptual trends
Facilitate the
development of
Offer technical
suggestions beyond
normal expectations
Take on complex
challenges that
acquire new or
different area of
subject matter
Challenge
organization
commitments to
plans
competence to
achieve exemplary
results
Apply strong
technical skills to
achieve results
tasks
Technical knowledge
or Object Oriented
Analysis and Design
(OOAD) and UML
Understand and
conceptual trends
Recognize aspects of
subject matter and
conceptual trends
Articulate and
of subject matter
Able to develop
and understand
impact
Able to understand,
execute and develop
action plans
Able to understand
and execute assigned
tasks
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Role model and set
industry standards
4 Understanding of PC
Architecture,
Operating System
Concepts and Real-
Time Operating
System
(e.g. Windows CE,
uC/ OS-II, VxWorks)
5
Knowledge of Real-
Time Embedded
Software Architecture
Definition
Has general
knowledge of the
area of expertise
Has detailed
knowledge of the
area of expertise
Understand the
impact of emerging
trends to the standard
Take responsibility
for the impact of
emerging trends to
the standard or area
of expertise
Has detailed
knowledge of the
concept, standards
and their emerging
trends

151
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
Dictate the time
usage and
Dictate the time
usage and
controls of
resources
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
1 Ability to design
Motherboard
Fully proficient,
handle high
complexity or cross
Set strategies and
direction, key
and externally
in-depth knowledge,
work independently
on moderate to high
complex scope
7 Understanding of
Web Technologies
(e.g. XML, Web
Services, AJAX,
HTML)
Make and stand
by difficult or
contraversial
technical decisions
Able to address
complex technical
challenges to the
critical success of
organization or
industry
Make and take
informed technical
decisions despite
limited information
Willingly embrace
new technical
knowledge despite
the element of risk
Comfortable with
able to come up
to speed quickly on
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new aspects
conceptual trends
Take on complex
challenges that
acquire new or
different area of
subject matter
8
9
Knowledge of
Telecommunication
protocols (e.g. GSM,
GPRS, UMTS, SIP,
MEGACO, GCP,
BICC) and Wireless
Protocols
Knowledge of
Electronic Signals
(e.g. Software DSP,
Electronic Theory,
Digital Storage
Oscilloscopes)
Enthuse to learn
about focus area
Recognize the need
area
Demand continual
learning of focus
area
Extend the reach
and impact of focus
area
Document and
share best practices
6 Product Line
Architecture for
Component
Development
Stay current on
technology
development
to gain exposure to
new assignments,
exposure or
enhance technical skills
Maintain and keep
current technical
provide direction
Demand continual
skills and
performance
improvement

152
JOB CODE JOB TITLE
SDD40200 Test Development Engineer
JOB DESCRIPTION
Develop tools to improve development efficiency and
ensure test quality of products. Work closely with end
users to define requirements, develop solutions and
provide customer support.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Programming and
Scripting Language
(e.g. C, C++, Java,
Python, Perl)
2
3 Understanding of
Low Level Software
Development
(e.g. BIOS, Drivers,
Firmware, Embedded
Systems)
MyProCert TRIZ
Master’s
Use solid technical
competence to help
others achieve
exemplary results
Understand the
impact of emerging
trends to the
standard or area of
expertise
Facilitate the
development of
strategic action
plans
competence to
achieve exemplary
results
Apply strong
technical skills to
achieve results
tasks
Knowledge of
Operating System
(e.g. UNIX, Linux,
Windows)
Has detailed
knowledge of the
area of expertise
Has general
knowledge of the
area of expertise
Able to develop
and understand
impact
Able to understand,
execute and develop
action plans
Able to understand
tasks
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
4 Understanding of
Test Processes
Development and
Implementation for
High Volume
Manufacturing
5
Understanding of
Software
Development Life
Cycle (SDLC)
Comfortable with
able to come up to
technical topics
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Make and stand
by difficult or
contraversial
technical decisions
Has detailed
knowledge of the
concept, standards
and their emerging
trends

153
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
Able to organize
andoptimize usage
of time to complete
action plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate
complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution

154
JOB CODE JOB TITLE
SDD40300 Firmware Engineer
JOB DESCRIPTION
Analyze, design, program, debug and modify codes
for firmware / BIOS / driver applications. Document
findings of engineering analyses and investigations.
Create design documents pertinent to the various
phases of firmware / BIOS / driver development.
SIMILAR JOB TITLES
Bios Engineer, Device Driver Engineer, Drivers
Engineer, Embedded Software Engineer,
Graphic Driver Engineer, Video Driver Engineer
JOB GROUPING
EDUCATION
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Understanding of
Firmware
Development
Methodologies
2
3 Programming Skills
(e.g. Machine
Language, Assembly
Language, C, C++)
and Device Driver
Programming
MyProCert TRIZ
Master’s
Facilitate the
development of
Make and stand
by difficult or
contraversial
technical decisions
Use solid technical
competence to help
others achieve
exemplary results
Able to develop
and understand
impact
Able to understand,
execute and develop
action plans
Able to understand
tasks
Understanding of
Computer/
Microprocessor
Architecture and
Instruction Sets (e.g.
CISC, RISC)
Make and take
informed technical
decisions despite
limited information
Willingly embrace
new technical
knowledge despite
the element of risk
Comfortable with
able to come up to
technical topics
competence to
achieve exemplary
results
Apply strong
technical skills to
achieve results
tasks
Has general
knowledge of the
area of expertise
Has detailed
knowledge of the
area of expertise
Understand the
impact of emerging
trends to the
standard or area of
expertise
4 Knowledge
of Real- Time
Operating System
(e.g.Windows CE, uC/
OS-II, VxWorks) and
Operating System
Booting Process and
Kernel Principle (e.g.
for UNIX, Windows)
5
Unified Extensible
Firmware Interface
(UEFI)
Stay current on
technology
development
to gain exposure to
new assignments,
exposure or
enhance technical
skills
Maintain and keep
current technical
provide direction
Has detailed
knowledge of the
concept, standards
and their emerging
trends

155
1 Communication
2 Time Management
3
4
5
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
Able to organize
and optimize usage
of time to complete
action plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate
complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Able to plan and
complete tasks as
schedule
assignments or
project tasks
problem solving
process/tools and
understand the
impact of solutions
Able to apply
structured problem
solving process and
problems
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
1 Ability to design
Motherboard
Fully proficient,
handle high
complexity or cross
Set strategies and
direction, key
and externally
in-depth knowledge,
work independently
on moderate to high
complex scope
7 Understanding
of Wireless,
Networking, Packet
Processing
Technologies
Demand continual
Recognize the need
discipline
area of discipline
Articulate and
of subject matter
Recognize aspects
of subject matter
and conceptual
trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
8 Technical
knowledge of
Configuration and
Change
Management Tool
(e.g. Clear Case,
ClearQuest)
6 Understanding of
BIOS Development
(e.g. Legacy, EFI)
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Extend the reach
and impact of new
area of discipline

156
JOB CODE JOB TITLE
SDD40400 Software Architect
JOB DESCRIPTION
Design and develop solutions to complex applications
problems, system administration issues, or network
concerns. Perform systems management and
integration functions.
SIMILAR JOB TITLES
Computer Architect
JOB GROUPING
EDUCATION
Degree or higher in Computer Science /
Information Technology / MIS / Engineering or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Programming and
Scripting Skills (e.g.C,
C++, Python, Ruby,
Perl) and Object
Oriented
Programming (OO)
2
3 Knowledge
of Target System
Architecture and
Operating Systems
Microsoft Certified Architect Program(MCA)
Master’s
RM10,001-RM15,000 RM15,001-RM17,000RM7,001-RM10,000
Use solid technical
competence to help
others achieve
exemplary results
Facilitate the
development of
Offer technical
suggestions beyond
normal expectations
Challenge
organization
commitments to
plans
competence to
achieve exemplary
results
Understanding of
Software or System
Design
Methodologies
and Processes
(e.g. UML)
Able to develop
and understand
impact
Take responsibility
for the impact of
emerging trends to
Understand the
impact of emerging
expertise
new assignments,
exposure or
challenges in order
skills
Maintain and keep
current technical
expertise in order
to assess situation
Demand continual
learning of
performance
improvement
4 Capability to apply
Software Quality
Measures
5
Knowledge of
Software Intellectual
Property Regulatory
Capitalize on
opportunities and
expertise to grow
business or improve
service offering
Recognize
opportunities to grow
new business or new
services offering
Set direction for
growth
Has detailed
knowledge of the
concept systems
and their emerging
trends

157
1 Communication
2 Time Management
3
4
5
6 Managing People
1 2 3 4 5
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Communicate to the
industry in ways to
help advance and
influence the
objectives
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
Dictate the time
usage and
controls of
resources
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Define the purpose
and components of
presentation and
able to deliver
to a moderate group
of audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Leverage
department to
increase output
and contribution
Multitasking
Problem Solving
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
No Description Entry Intermediate Senior Advance MasterNo Description Entry Intermediate Senior Advance Master
6 Understanding of
Software
Development Life
Cycle (SDLC)
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process,
output and
performance to
exceed industry
standards
Role model and set
industry standards

158
JOB CODE JOB TITLE
SDD40500 Software Engineering Manager
JOB DESCRIPTION
Manage software engineering team to deliver software
products using industry standard practices. Coordinate
with other functional teams to deliver solutions to
customers.
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Degree or higher in Computer Science /
Information Technology / MIS / Engineering or equivalent
IC Design
Certificate
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1 Understanding of
Human Resource
Management (e.g.
hiring, integrating,
retaining, motivating
and developing team)
2
3 Understanding of
SoftwareDevelopment
Life Cycle (SDLC)
Microsoft Certified Solution Developer(MCSD)
Master’s
RM10,001-RM15,000 RM15,001-RM17,000RM7,001-RM10,000
Remove barriers and
prioritize resources to
achieve goals
and expectations, and
to plans
Demand continual
skills and
performance
improvement
Demand continual
skills and
performance
improvement
Hold others to task or
project deliverables
Project Management,
Risk Assessment
Skills and Software
Development
Management Tools
(e.g. ClearQuest,
ClearCase,Klockwork,
Parasoft)
Document and
expectations of
complex projects
Role model and set
industry standards
Focus on process,
output and
performance to
exceed industry
standards
Meet industry
standards routinely
and offer improvement
suggestions
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Offer technical
suggestions beyond
normal expectations
4 Programming
Languages (e.g.
Assembly Language,
C, C++, C#) and
Object Oriented
Programming
5
Knowledge
of Computer
Architecture and
Operating Systems
(e.g. UNIX, Linux,
Windows,WinCE)
Understand the
impact of emerging
trends to area of
the expertise
Take responsibility
for the impact of
emerging trends to
Has detailed
knowledge of the
concept, standards
and their emerging
trends

159
1 Communication
2 Time Management
3
4
5
6 Managing People
1 2 3 4 5
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Communicate to the
industry in ways to
help advance and
influence the
objectives
plan tasks as
schedule or ahead
of time
Dictate the time
usage and
controls of
resources
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks of
extreme complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Able to present and
engage large
audience attention,
influence and
advocate specific
set of agenda
Able to deliver
to a sizeable group
of audience or
decision makers
and obtain
Leverage
organization to
increase output and
contribution
Leverage ecosystem
output and
contribution
Multitasking
Problem Solving
and components of
presentation and
able to deliver
to a moderate group
of audience
Leverage department
to increase output
and contribution
1 Ability to design
Motherboard
Fully proficient,
handle high
complexity or cross
Set strategies and
direction, key
and externally
in-depth knowledge,
work independently
on moderate to high
complex scope
7 Capability to apply
Software Quality
Measures
Maintain and keep
current technical
expertise in order
to assess situation
Demand continual
skills and
performance
improvement
new assignments,
exposure or challenges
in order to enhance
technical skills
Capitalize on
opportunities and
expertise to grow
business or improve
service offering
Recognize
opportunities to grow
new business or new
services offering
Set direction for
growth
8
9
Knowledge of
Property Regulatory
Technical
knowledge of
Firmware, BIOS,
and Driver
Development
Understand and
conceptual trends
Develop new aspects
conceptual trends
Take on complex
challenges that
acquire new or
different area of
subject matter
6 Understanding of
Software or System
Design
Methodologies and
Processes (e.g. UML)
Make and take
informed technical
decisions despite
limited information
Make and stand
by difficult or
controversial
technical decisions
Able to address
complex technical
challenges to the
critical success of
organization or industry

163
What is Information Technology (INT)
Information Technology is a discipline that combines both Computer and Communications technologies. It
involves in the production, manipulation, storage, communication, and/or dissemination of information. INT has
many areas of specialization such as programming, consultancy, customer support, project management and
others.
What do Information Technology
Professionals do
INT professionals perform a variety of duties that range from developing software applications to installing
complex computer networks and designing information databases. A few of the duties that INT professionals
perform may include data management, networking, engineering computer hardware, database and software
design, as well as the management and administration of entire systems.
What qualiﬁcations do Information
Technology Professionals need
Job requirements range from a diploma in IT to a degree in computer science, computer engineering, or MIS
(Management Information Systems). Those without a formal academic qualification will be considered if possess
proven working experience and recognized professional certifications.
Common traits needed are:
l

164
Information Technology:
Job Groupings
INT jobs are classified into 6 job groupings:
t
e e
security and capacity, and
planning for future expansion
generate and close leads,
Refer to IT related
d
,
t
IT IT IT

165
Job Code
The job titles found in each job grouping within the INT cluster are listed below with their assigned job code.
Job code
CMM is the code assigned for the Creative Multimedia (CMM) cluster
e.g.
e.g.
SSOXYYZZ
X=1
X=2
X=3
X=4
X=5
X=6
INT1xxxx
INT2xxxx
INT3xxxx
INT4xxxx
INT5xxxx
INT6xxxx
Software Development
Database Management
Technical Support
IT Consulting
IT Sales & Marketing
IT Management
YY=01 INT10100 .Net Programmer
ZZ=01 INT10101 .Net Developer

166
Job Title List
INT10100
INT10101
INT10102
INT10103
INT10104
INT10105
INT10200
INT10201
INT10202
INT10203
INT10204
INT10300
INT10301
INT10302
INT10303
INT10400
INT10401
INT10402
INT10403
INT10404
INT10405
INT10500
INT10501
INT10502
INT10600
174
176
178
180
182
184
.NET Programmer
C/C++ Programmer
Cobol Programmer
Java Programmer
PHP Programmer
RPG Programmer
.NET Developer
Application Developer (.NET)
Application Engineer (.NET)
Software Engineer (.NET)
Software Programmer (.NET)
C/C++ Developer
C/C++ Software Engineer
C++ Graphics Programmer
C++ Software Analyst
Cobol Developer
Microfocus Cobol Developer
PL/1 Developer (Cobol/DB2)
J2EE Programmer
J2ME Programmer
Java Application Developer
Java Developer
Java EE Programmer
PHP Developer
Web Programmer (PHP)
Job
Demand
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No.

167
INT10601
INT10602
INT10603
INT10604
INT10605
INT10700
INT10701
INT10702
INT10703
INT10704
INT10705
INT10706
INT10707
INT10800
INT10801
INT10900
INT10901
INT10902
INT 10903
INT11000
INT 11001
INT 11002
INT20100
INT20101
INT20102
INT20103
INT20200
INT20201
186
188
190
192
194
196
Software QA Engineer
Team Lead
Solution Architect
Ruby On Rails Developer
Oracle Database Administrator
SQL Database Administrator
IT Executive (RPG)
RPG Business Analyst
RPG Software Developer
RPG Software Engineer
RPG System Analyst
Product Assurance Engineer
QA Analyst
QA Executive
Quality Engineer
Release Manager
Software Tester
Test Engineer
Development Lead
System Architect
Technical Architect
Application Consultant
Application Developer
Application Engineer
Oracle Database Analyst
Oracle Database Engineer
SQL Database Analyst
Database Management
Database Management
Database Management
Database Management
Database Management
Database Management
Job
Demand
Page
No.

168
INT20202
INT20203
INT20300
INT20301
INT20302
INT30100
INT30101
INT30200
INT30201
INT30202
INT30203
INT30300
INT30301
INT30302
INT30303
INT30304
INT30305
INT 30306
INT30400
INT30401
INT30402
INT30403
INT30404
INT30500
INT30501
INT30502
INT30503
INT30505
198
200
202
204
206
208
Database Architect
Computer Operator
IT Security Specialist
Network Engineer
SQL Database Engineer
Database Manager
Data Scientist
Application Security Engineer
Computer Console Operator
Computer Technician
Systems Operator
Customer Support Officer
Customer Support Representative
Product Engineer
Product Support Engineer
Product Support Officer
Customer Care Engineer
Chief Security Officer
Computer Security Manager
IT Security Analyst
Security Analyst
IT Network Systems Engineer
Network Analyst
Network Specialist
Systems Administrator
Database Management
Database Management
Database Management
Database Management
Database Management
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Job
Demand
Page
No.
Customer Support
Engineer
Application Assurance
Engineer

169
INT30600
INT30601
INT30700
INT30701
INT30702
INT30703
INT30703
INT30704
INT30705
INT30800
INT30900
INT30901
INT40100
INT40101
INT40102
INT40103
INT40104
INT40105
INT40106
INT40200
INT40201
INT40202
INT40203
INT40204
INT40300
INT40301
INT40302
INT40303
210
212
214
216
218
220
222
IT Project Coordinator
Technical Support Engineer
Technical Writer
Webmaster
.NET Consultant
ABAP Consultant
IT Business Analyst
Computer Support Engineer
IT Assistant
System Engineer
Technical Specialist
Web Administrator
.NET Analyst Programmer
.NET Application Consultant
.NET Programmer Analyst
IT Consultant (.NET)
IT Specialist (.NET)
Technical Specialist (.NET)
ABAP Developer
ERP Programmer Analyst (ABAP)
SAP ABAP Support Consultant
SAP Functional Consultant (ABAP)
Business Analyst Advisor
Business Analyst Consultant
Business Analyst Manager
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
Job
Demand
Page
No.

170
INT40304
INT40400
INT40401
INT40402
INT40500
INT40501
INT40502
INT40503
INT40600
INT40601
INT40602
INT40603
INT40604
INT40605
INT40606
INT40700
INT40701
INT40702
INT40800
INT40801
INT40802
INT40803
INT40900
INT40901
INT40902
INT40903
INT41000
INT41001
224
226
228
230
232
254
236
Data Centre Solution Analyst
E-Commerce Consultant
Java Consultant
JDE Consultant
Lotus Notes Analyst
Navision Analyst Programmer
Oracle Consultant
Business Consultant
Data Centre Specialist
Data Engineer
B2B Consultant
E-Business Consultant
IT Consultant (Java)
IT Specialist (Java)
Java Analyst Programmer
Java Application Consultant
Java Programmer Analyst
Technical Specialist (Java)
IT System Analyst (JDE)
JDE Application Specialist
IT Specialist (Lotus Notes)
Lotus Notes Developer
Application Specialist
Navision Business Consultant
Navision Developer
Oracle Applications Administrator
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
Job
Demand
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No.

171
INT41002
INT41003
INT41004
INT41005
INT41100
INT41101
INT41102
INT41200
INT41201
INT41202
INT41203
INT41204
INT41205
INT41206
INT41207
INT41208
INT41209
INT41300
INT41301
INT41302
INT41303
INT41304
INT41400
INT41401
INT41402
INT41403
INT41404
INT41405
238
240
242
244
Peoplesoft Consultant
SAP Consultant
Sharepoint Specialist
Siebel Specialist
Oracle E-Business Suite Consultant
Oracle Financials Support Specialist
Oracle Functional Consultant
System Engineer (Oracle)
Peoplesoft Manager
Enterprise Systems Specialist
ERP Technical Specialist
IT Specialist (SAP)
SAP Analyst
SAP Application Administrator
SAP Delivery Manager
SAP Functional Consultant
SAP Manager
Senior Operations Manager (SAP)
.Net Sharepoint Developer
Sharepoint Consultant
Sharepoint Technical Specialist
Software Engineer (Sharepoint)
IT Specialist (Siebel)
Siebel CRM Consultant
Siebel Developer
Siebel Professional
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
Job
Demand
Page
No.
IT Application Management
Analyst (Siebel)
Peoplesoft Financials
Functional Consultant

172
INT41406
INT41407
INT41500
INT41501
INT41502
INT41503
INT41600
INT41601
INT41602
INT41603
INT41604
INT50100
INT50101
INT50102
INT50103
INT50200
INT50201
INT50300
INT60100
INT60101
INT60300
INT60301
INT60302
INT60303
INT60304
INT60305
INT60306
INT60307
INT60308
INT60309
246
248
250
252
254
256
258
IT Project Manager
Cloud Architect
IT Sales Engineer
IT Marketing Executive
IT Manager
Chief Executives
Siebel Solution Architect
Siebel Technical Architect
Infrastructure Manager
Project Manager
IT Programme Manager
Cloud Computing Architect
Cloud Solutions Architect
Application Developer(Cloud)
Cloud Solutions Specialist
IT Sales Manager
IT Sales Evangelist
Pre-Sales Manager
IT Marketing Manager
MIS Manager
Chief Executive Officer (CEO)
Chief Financial Officer (CFO)
Chief Operating Officer (COO)
Chief Technology Officer (CTO)
Executive Director
Executive Vice President
General Manager
Operations Vice President
Vice President
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Consulting
IT Management
IT Management
IT Management
IT Management
IT Management
IT Management
IT Management
IT Management
IT Management
IT Management
IT Management
IT Management
Job
Demand
Page
No.
IT Business
Development Manager

"INT professionals perform a variety
of duties that range from developing
software applications to installing
complex computer networks and
designing information databases.
A few of the duties that INT
professionals perform may include
data management, networking,
engineering computer hardware,
database and software design,
as well as the management and
administration of entire systems"

174
JOB CODE JOB TITLE
INT10100 .NET Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
.NET Developer, Application Developer (.NET),
Application Engineer (.NET), Software Engineer (.NET),
Software Programmer (.NET)
JOB GROUPING
EDUCATION
Degree or higher in Computer Science / Information Technology
/ MIS / Engineering or equivalent
IT Consulting IT ManagementIT Sales & Marketing
Database Management Technical Support
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Develop, create, and modify general computer
applications software or specialized utility programs.
Analyze user needs and develop software solutions.
Design software or customize software for client use
with the aim of optimizing operational efficiency. May
analyze and design databases within an application
area, working individually or coordinating database
development as part of a team.
RM2,001-RM3,500 RM4,001-RM6,000 RM6,001-RM8,000
Microsoft Certified Professional Developer (MCPD),
Microsoft Certified Solution Developer (MCSD)
0 - 2 Years 3 - 6 Years 7 - 10 Years 11 - 15 Years
RM8,001-RM12,000
Ability to analyze,
develop and improve
the web application
Stay current on the
subject matter
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
.NET Framework
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
.NET Programming
Skills (e.g. VB.NET,
C#.Net, ASP.NET)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
MS SQL Server
Programming Skills
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Understanding of
Web Technologies
(e.g. XML / Web
Services / AJAX)
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Maintain and keep
current on the
subject matter in
order to assess
direction
Fully proficient,
handle high
complexity or cross
Use solid technical
competence to help
others achieve
exemplary results
Maintain and keep
current technical
expertise in order
to assess situation
Focus on process
output and
performance to
exceed industry
standards

175
Suitable For
Entry Level
6 Knowledge of report
generating tools
(eg. Crystal Reports)
7
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Familiar with
Software Design
Methodologies and
Processes
(e.g. UML)
area of discipline
Recognize the need
discipline
Demand continual
Develop new
aspects of subject
matter and
conceptual trends
Extend the reach
and impact of new
area of discipline
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

176
JOB CODE JOB TITLE
INT10200 C/C++ Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
C++ Developer, C++ Graphics Programmer,
C++ Software Analyst, C/C++ Software Engineer
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM2,001-RM3,500 RM4,001-RM6,000 RM6,001-RM9,000
RM9,001-RM13,000
Ability to define,
develop and deploy
application program
Stay current on the
subject matter
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
C/ C++
Programming Skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Knowledge of
Operating System
(e.g. Windows,
Linux, UNIX) Native
API
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Object Oriented
(OO) Programming
manner
manner
Document and
deliver intentions
and expectations of
complex projects
Understanding of
Kernel Development
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Maintain and keep
current on the
subject matter in
order to assess
direction
Use solid technical
competence to help
others achieve
exemplary results
Understand the
impact of emerging
expertise
projects
commitments and
expectations,and
to plans
Focus on process
output and
performance to
exceed industry
standards

177
Suitable For
Entry Level
6 Understanding of
Software Design
Methodologies and
Processes
(e.g. UML)
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

178
JOB CODE JOB TITLE
INT10300 Cobol Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
Cobol Developer, Microfocus COBOL Developer,
PL/1 Developer (Cobol/DB2)
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM4,001-RM6,000 RM6,001-RM9,000
3 - 6 Years 7 - 10 Years 11 - 15 Years
RM9,001-RM13,000
>15 Years
RM11,001-RM13,000
Ability to develop,
enhanced and
support financial
application systems
(e.g. Systematics
Retail Banking
Application by Alltel)
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Cobol or PL/1
Programming Skills
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Knowledge of
Database
Management
System (e.g. DB2 /
IMS/VSAM)
Recognize aspects
conceptual trends
Understand and
conceptual trends
Understanding of
Job Control
Language (JCL)
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Customer
Information
Control System
(CICS)
Recognize the need
discipline
Demand continual
Maintain and keep
current on the
subject matter in
order to assess
direction
Use solid technical
competence to help
others achieve
exemplary results
Develop new
aspects of subject
matter and
conceptual trends
Focus on process
output and
performance to
exceed industry
standards
Extend the reach
and impact of new
area of discipline
Demand continual
learning of the
subject matter and
performance
improvement
Offer technical
suggestions beyond
normal expectations
Take on complex
challenges that
acquire new or
different area of
subject matter
Role model and set
industry standards
Document and share
best practices

179
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

180
JOB CODE JOB TITLE
INT10400 Java Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
J2EE Programmer, J2ME Programmer,
Java Application Developer, Java Developer,
Java EE Programmer
JOB GROUPING
EDUCATION
Degree or higher in Computer Science / Information Technolog
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM3,501-RM5,000 RM5,001-RM6,500
Microsoft Certified Solution Developer (MCSD), Oracle Certified Professional Java Programmer
RM6,501-RM8,000
0-2 Years
RM2,001-RM3,500
Ability to design,
code and test
software solutions
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Java Programming
Skills
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Knowledge of Java
Framework
(e.g. Java EE,
Struts, Spring)
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Understanding of
Java Technologies
(e.g. JSP, Servlets,
EJB)
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
Database System
(e.g. Oracle / MS
SQL / MySQL)
Recognize the need
discipline
Demand continual
Maintain and keep
current on the
subject matter in
order to assess
direction
Use solid technical
competence to help
others achieve
exemplary results
Make and stand by
difficult or
contraversial
technical decisions
Focus on process
output and
performance to
exceed industry
standards
Extend the reach
and impact of new
area of discipline
Stay current on the
subject matter
to complete
assigned tasks
Comfortable with
able to come up
to speed quickly on
Learn and know
industry standards
Enthuse to learn
new area of
discipline

181
Suitable For
Entry Level
6 Knowledge of
Application Server
(e.g. Apache
Tomcat, JBoss,
Weblogic)
7
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Knowledge of
Operating System
(e.g. Linux / Unix /
WIndows)
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging trends
Develop new
aspects of subject
matter and
conceptual trends
Understand the
impact of emerging
trends to the
standard or area of
expertise
8 Software Design
Methodologies and
Processes
(e.g. UML)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
9 Knowledge of
Hibernate
(Java Framework)
Has general
knowledge of
conceptual systems
Has detailed
knowledge of the
concept systems or
area of expertise
Has detailed
knowledge of the
concept systems or
Understand the
impact of emerging
trends to area of
the expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

182
JOB CODE JOB TITLE
INT10500 PHP Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
PHP Developer, Web Programmer (PHP)
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM2,001-RM3,500 RM4,001-RM6,000 RM6,001-RM7,000
PHP Certification, Microsoft Certified Professional Developer (MCPD),
RM7,001-RM9,000
Ability to analyze,
develop and improve
the web application
Stay current on the
subject matter
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
PHP Programming
Skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Knowledge of
MySQL
Comfortable with
able to come up to
speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Understanding of
Templating Engine
(e.g. Smarty)
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Java Programming
Skills
manner
manner
Document and
deliver intentions
and expectations of
complex projects
Maintain and keep
current on the
subject matter in
order to assess
direction
Use solid technical
competence to help
others achieve
exemplary results
Make and stand by
difficult or
contraversial
technical decisions
Focus on process
output and
performance to
exceed industry
standards
projects
commitments and
expectations,and
to plans

183
Suitable For
Entry Level
6 Knowledge of
Apache Tomcat
7
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Understanding of
Web Technologies
(e.g. AJAX, HTML,
xHTML, CSS)
area of discipline
Recognize the need
discipline
Demand continual
Develop new
aspects of subject
matter and
conceptual trends
Extend the reach
and impact of new
area of discipline
8 Knowledge of
Operating System
(e.g. Linux)
Has general
knowledge of the
concept, systems or
area of expertise
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

184
JOB CODE JOB TITLE
INT10600 RPG Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
IT Executive (RPG), RPG Business Analyst,
RPG Software Developer, RPG Software Engineer,
RPG System Analyst
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM2,001-RM3,500 RM3,501-RM5,000 RM5,001-RM7,000
RPG programming
skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Knowledge of
AS/400
Comfortable with
able to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Understanding of
Database System
(e.g. DB2 / SQL)
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Cobol programming
skills
manner
manner
Document and
deliver intentions
and expectations of
complex projects
Understanding of
Enterprise Resource
Planning, Banking
and Insurance
area of discipline
Recognize the need
discipline
Demand continual

185
Suitable For
Entry Level
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

186
JOB CODE JOB TITLE
INT10700 Software QA Engineer
JOB DESCRIPTION
SIMILAR JOB TITLES
QA Analyst, QA Executive, Quality Engineer,
Product Assurance Engineer,
Release Manager, Software Tester, Test Engineer
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Develop and execute software test plans in order to
identify software problems and their causes.
RM2,001-RM3,500 RM3,000-RM4,500 RM4,000-RM6,000
Microsoft Certified IT Professional(MCITP),
Microsoft Certified Technology Specialist(MCTS)
Ability to plan,
prepare and
organize application
testing in
accordance to
functional
requirements
Stay current on the
subject matter
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Program Testing
Software (e.g. Junit,
SpringUnit, Jelly/
Jemmy, Selinium,
STAF & STAX,
TestNG, Fitnesse)
manner
manner
Document and
deliver intentions
and expectations of
complex projects
Development
Environment
Software
(e.g. ApacheAnt,
Hudson, Cruise
Control, Apache
Maven)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Understanding of
Unit Testing and
Test Case
Development
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Bug Tracking and
Issue Management
Software (e.g. Jira)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills

187
Suitable For
Entry Level
6 Knowledge of
Operating System
(e.g. Linux / UNIX /
VMWare Workstation
/ Windows)
7
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Capability to conduct
Quality Control
Analysis
Focus on doing the
right things to
maintain quality of
work
Ensure the right
measures are in
place to manage
quality of work
Use structured
methods to improve
quality of work
8 Version Control
Software
(e.g. SVN / CVS)
area of discipline
Recognize the need
discipline
Demand continual
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
plan tasks as
schedule or
ahead of time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

188
JOB CODE JOB TITLE
INT10800 Team Lead
JOB DESCRIPTION
SIMILAR JOB TITLES
Development Lead
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Lead a team to deliver an application development or
software integration project. Team Leader is expected
to provide leadership in planning, coordination, testing,
execution and review to ensure that clients'
expectation are met.
RM4,001-RM6,000 RM6,001-RM9,000
Microsoft Certified Professional(MCP),
Project Management Professional(PMP), PRINCE2
RM9,001-RM12,000
Capability to
supervise
developers or
programmers to
complete
applications
development
Oversee all aspects
of work group
activities to ensure
efficiency
Manage teams and
department based
on team maturity and
capability
Ability to analyze,
design and code
software applications
and ensure quality of
applications
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Software or
System Design
Methodologies and
Processes
(e.g. UML)
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Knowledge of
Software Testing
and Application
Integration
Willingly embrace
new technical
knowledge despite
Make and take
informed technical
decisions despite
limited information
Programming Skills
(e.g. Java / .Net)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
of what is best for
the department
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Make and stand by
difficult or
controversial
technical decisions
Use solid technical
competence to help
others achieve
exemplary results

189
6 Technical skills and
experience in
Database
Programming
(e.g. MS SQL /
Oracle / PL / SQL)
7
Has detailed
knowledge of the
concept systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Recognize the need
discipline
Demand continual
Understand the
impact of emerging
expertise
Extend the reach
and impact of new
area of discipline
Skills
Deliver multiple
manner
Document and
deliver intentions
and expectations of
complex projects
projects
commitments and
expectations
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks of
extreme complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution
Leverage
organization to
increase output and
contribution
Knowledge of Web
Technologies
(e.g. XML / Web
Services / SSL) and
Application Server
(e.g. IBM Websphere
/ Microsoft Biz Talk)

190
JOB CODE JOB TITLE
INT10900 Solution Architect
JOB DESCRIPTION
SIMILAR JOB TITLES
System Architect, Technical Architect
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Design and develop solutions to complex applications
problems, system administration issues, or network
concerns. Perform systems management and
integration functions.
RM7,001-RM9,000
Microsoft Certified Solution Developer (MCSD), Microsoft Certified Architect
Program(MCAP), Project Management Professional (PMP), PRINCE2
7 - 10 Years 11 - 15 Years
RM9,001-RM12,000
>15 Years
RM12,001-RM15,000
Understanding
of Software
Development,
Database Design,
Network Architecture
or Server Architecture
Use industry
tools/standards
routinely and offer
improvement
suggestions
Understanding of
Software or
System Design
Methodologies and
Processes
(e.g. UML)
to handle moderate
scope
Understanding
of Computer
Architecture and
Operating Systems
Demand continual
Understanding of
Software Quality
Measures
Use industry
tools/standards
routinely and offer
improvement
suggestions
Knowledge of
Property Regulatory
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Focus on
process,output and
performance to
exceed industry
standards
Fully proficient,
handle high
complexity or cross
Extend the reach
and impact of new
area of discipline
Focus on
process,output
and performance to
exceed industry
standards
Understand the
impact of emerging
expertise
Role model and set
industry standards
Set strategies and
direction, key
and externally
Document and share
best practices
Role model and set
industry standards
Take responsibility
for the impact of
emerging trends to

191
6 Understanding
of Software
Development Life
Cycle (SDLC)
7
Make and take
informed technical
decisions despite
limited information
Project Management
Skills
Document and
deliver intentions
and expectations of
complex projects
Make and stand by
difficult or
controversial
technical decisions
projects
commitments and
expectations,and
to plans
8 Knowledge in
infrastructure /
communications
systems planning &
operations &
strategic planning
Has detailed
knowledge of the
concept systems or
their emerging
trends
Understand the
impact of emerging
expertise
Able to address
complex technical
challenges to the
critical success of
organization or
industry
Demand continual
skills and
performance
improvement
Take responsibility
for the impact of
emerging trends to
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution
Communicate to the
industry in ways to
help advance and
influence the
objectives
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks of
extreme complexity
of extreme problems
of complexity
Able to present and
engage large
audience attention,
influence and
of agenda
Leverage
organization to
increase output and
contribution

192
JOB CODE JOB TITLE
INT11000 Ruby on Rails Developer
JOB DESCRIPTION
SIMILAR JOB TITLES
Application Developer(Ruby on Rails),
Application Engineer(Ruby on Rails)
JOB GROUPING
EDUCATION
Degree in Computer Science/ Information Technology
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
>RM6,000 RM9,001-RM11,000
HTML Developer Certificate, Project Management Professional (PMP), PRINCE2
RM15,001-RM17,000
>15 Years
>RM17,000
0-2 Years
RM2,001-RM3,500
Ruby on Rails
programming
language and
framework
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Understanding of
Database system
(e.g. MySQL /
MSSQL)
Recognize the need
discipline
Demand continual
Development of
business and
functional
requirements
Recognize aspects
of subject matterand
conceptual trends
Understand and
conceptual trends
Knowledge of GIT
software
Has detailed
knowledge of the
concept, standards
Has detailed
knowledge of the
concept, standards
and their emerging
trends
Understanding of
web development
technologies (e.g.
CSS, jQuery)
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Use solid technical
competence to help
others achieve
exemplary results
Extend the reach
and impact of new
area of discipline
Develop new
aspects of subject
matter and
conceptual trends
Understand the
impact of emerging
trends to the
standards or area of
expertise
Focus on process
output and
performance to
exceed industry
standards
Offer technical
suggestions beyond
normal expectations
Document and share
best practices
Take on complex
challenges that
acquire new or
different area of
subject matter
Take responsibility
for the impact of
emerging trends to
the standards or
area of expertise
Role model and set
industry standards
to complete
assigned tasks
area of discipline
Articulate and
of subject matter
Has general
knowledge of the
concept, standards
Learn and know
industry standards

193
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to
complete action
plans
Dictate the time
usage and controls
of resources
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Can handle multiple
assignments or
project tasks of
extreme complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage team to
increase output and
contribution
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Able to plan and
complete tasks as
schedule
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage
department to
increase output and
contribution
Leverage
department to
increase output and
contribution
Leverage
department to
increase output and
contribution
Skills
Deliver multiple
manner
Document and
deliver intentions
and expectations of
complex projects
projects commit-
ments and
expectations, and
to plans
Demand continual
skills and
performance
improvement
manner
Suitable For
Entry Level

194
JOB CODE JOB TITLE
INT20100 Oracle Database Administrator
JOB DESCRIPTION
SIMILAR JOB TITLES
Oracle Database Analyst, Oracle Database Engineer,
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Coordinate changes to computer databases, test and
implement the database applying knowledge of
database management systems. May plan,
coordinate, and implement security measures to
safeguard computer databases.
RM4,001-RM6,000 RM7,001-RM9,000
Oracle Certified Associate, MySQL 5.0/5.1/5.5
RM9,001-RM13,000
0-2 Years
RM2,001-RM3,500
Ability to administer,
manage, install,
secure and optimize
the database
platform and
management system
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Knowledge of
Operating System
(e.g. Windows /
Linux / UNIX) and
OS Shell Scripting
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Knowledge of
Process Compliance
and Change
Management
Recognize aspects
conceptual trends
Understand and
conceptual trends
Storage Management
Software (e.g. Oracle
RAC / Oracle ASM /
Oracle Data Guard /
EMC)
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Understanding of
PL/SQL
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Maintain and keep
current on the
subject matter in
order to assess
direction
Understand the
impact of emerging
trends to the
standard or area of
expertise
Develop new
aspects of subject
matter and
conceptual trends
Maintain and keep
current technical
expertise in order
to assess situation
Make and stand by
difficult or
contraversial
technical decisions
Stay current on the
subject matter
Has general
knowledge of the
concept, systems or
area of expertise
Articulate and
of subject matter
Stay current on
technology
development
Comfortable with
able to come up
to speed quickly on

195
Suitable For
Entry Level
6 Ability to generate
system forms and
reports
Stay current on the
subject matter
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Maintain and keep
current on the
subject matter in
order to assess
direction
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

196
JOB CODE JOB TITLE
INT20200 SQL Database Administrator
JOB DESCRIPTION
SIMILAR JOB TITLES
SQL Database Analyst, SQL Database Engineer,
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Coordinate changes to computer databases, test and
implement the database applying knowledge of
database management systems. May plan,
coordinate, and implement security measures to
safeguard computer databases.
RM4,001-RM6,000 RM6,001-RM9,000
Oracle Certified Professional, MySQL 5.0 Database Administrator
RM9,001-RM13,000
0-2 Years
RM2,001-RM3,500
Ability to administer,
manage, install,
secure and optimize
the database
platform and
management system
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of MS
SQL / MySQL
Administration
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
High Availability
Software
(e.g. Clustering on
SAN)
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Knowledge of
Process Compliance
and Change
Management
Recognize aspects
conceptual trends
Understand and
conceptual trends
Knowledge of
Operating System
(e.g. Windows /
Linux / UNIX) and
OS Shell Scripting
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Maintain and keep
current on the
subject matter in
order to assess
direction
Fully proficient,
handle high
complexity or cross
Maintain and keep
current technical
expertise in order
to assess situation
Develop new
aspects of subject
matter and
conceptual trends
Understand the
impact of emerging
trends to the
standard or area of
expertise
Stay current on the
subject matter
Perform at basic
level under
defined scope
Stay current on
technology
development
Articulate and
of subject matter
Has general
knowledge of the
concept, systems or
area of expertise

197
Suitable For
Entry Level
6 Backup and Archival
Software
(e.g. Veritas
NetBackup)
area of discipline
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
significant
complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

198
JOB CODE JOB TITLE
INT20300 Database Architect
JOB DESCRIPTION
SIMILAR JOB TITLES
Database Manager, Data Scientist
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Design, develop and implement infrastructure to
provide highly complex, reliable and scalable
database to meet the organization's objectives and
requirements. Perform system analysis on database,
and resolve performance, capacity, security and
replication issues as necessary. Provide detailed
design and specification documentation.
RM3,500-RM6,000 RM6,001-RM8,000
Microsoft Certified Solution Developer (MCSD), Microsoft Certified Architect Program(MCAP)
RM8,001-RM11,000
>15 Years
RM11,001-RM15,000
implement
databases, data
warehouses and
data sources to
support applications
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
In-Depth Expertise in
Database
Architectures,
Technologies and
Methodologies
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Understanding of
Programming,
System Analysis and
Design
Recognize the need
discipline
Demand continual
Knowledge of
Database
Management
Systems
(e.g. Oracle, DB2,
MSSQL, MySQL)
Has detailed
knowledge of the
concept systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
High Availability
Software
(e.g. Clustering on
SAN)
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Extend the reach
and impact of new
area of discipline
Understand the
impact of emerging
expertise
Maintain and keep
current technical
expertise in order
to assess situation
Develop leadership
role on subject
matter expertise
Set strategies and
direction, key
and externally
Document and share
best practices
Take responsibility
for the impact of
emerging trends to
Demand continual
skills and
performance
improvement

199
6 Knowledge of
Backup and Archival
Software (e.g.
Oracle Data Guard,
Veritas NetBackup)
7
Recognize aspects
conceptual trends
Understand and
conceptual trends
Willingly embrace
new technical
knowledge despite
the elements of
risk or difficulty of
task
Make and take
informed technical
decisions despite
limited information
Develop new
aspects of subject
matter and
conceptual trends
Make and stand by
difficult
or controversial
technical decisions
8 Knowledge of
Operating System
(e.g. Windows /
Linux / UNIX) and
OS Shell Scripting
Has detailed
knowledge of the
concept systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
Understand the
impact of emerging
expertise
Take on complex
challenges that
acquire new or
different area of
subject matter
Able to address
complex technical
challenges to the
critical success of
organization or
industry
Take responsibility
for the impact of
emerging trends to
9 Ability to analyze
and identify potential
business trends and
opportunities
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Maintain and keep
current on the subject
matter in order to
provide direction
Demand continual
learning of the
subject matter and
performance
improvement
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
significant
complexity
of extreme problems
of complexity
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Leverage
organization to
increase output and
contribution
Understanding of
Process Compliance
and Change
Management

200
JOB CODE JOB TITLE
INT30100 Application Assurance Engineer
JOB DESCRIPTION
SIMILAR JOB TITLES
Application Security Engineer
JOB GROUPING
EDUCATION
Degree or higher in Computer Science/Information Technology
or equivalent
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Provide application security support to developers in
designing and implementing security mechanisms in
software applications and database structures, assist
in the performance monitoring, testing, and auditing
on applications and databases, assess and mitigate
system security threat and risk throughout the
program life cycle, define and validate application
security requirements, implement secure systems
and processes using industry standards. May
implement information assurance
documentation management.
RM2,001-RM3,500 RM4,001-RM6,000 RM6,001-RM8,000
Microsoft Certified Technology Specialist(MCTS)
Knowledge and
expertise in
Application Security
(e.g. Authentication,
Authorization,
Configuration
Management,
Cryptography,
Exception
Management,
Parameter
Manipulation,
Session
Management, etc.)
Has general
knowledge of the
concept systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understanding of
Software
Development Life
Cycle (SDLC)
Comfortable with
able to come up to
speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk or
difficulty of task
Make and take
informed technical
decisions despite
limited information
Understanding of
TCP/IP Networking
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Programming and
Scripting Skills
(e.g. Java, C++, .Net,
Perl)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Knowledge of
Operating Systems
(e.g. UNIX, Solaris,
Linux, Windows)
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends

201
Suitable For
Entry Level
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

202
JOB CODE JOB TITLE
INT30200 Computer Operator
JOB DESCRIPTION
SIMILAR JOB TITLES
Computer Console Operator, Computer Technician,
Systems Operator
JOB GROUPING
EDUCATION
Diploma or higher in Computer Science / Information Technology
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Monitor and control electronic computer and periph-
eral electronic data processing equipment to process
data according to operating instructions. May enter
commands at a computer terminal and set controls
on computer and peripheral devices. Monitor and
respond to operating and error messages.
RM2,000
RM2,001-RM4,000
Microsoft Certified IT Professional(MCITP)
0 - 2 Years 3 - 6 Years
Ability to support and
maintain major
application or
computer systems
Stay current on the
subject matter
Look for new
exposure on the
subject matter
Knowledge of
Operating System
(e.g.Linux, Windows,
Mainframe, AS/400)
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Network Monitoring
Software (e.g. HP
OpenView, IBM
Tivoli OMEGAMON
XE for CICS on
z/OS)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Scripting Skills
(e.g. Perl, Python,
TACL, JCL)
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Data Base
Management
System Software -
IBM DB2; Oracle
DBMS; Sybase SQL
Anywhere; Teradata
Enterprise Data
Warehouse
Stay current on
technology
developmen
Look for
opportunities to
gain exposure to

203
Suitable For
Entry Level
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

204
JOB CODE JOB TITLE
INT30300 Customer Support Engineer
JOB DESCRIPTION
SIMILAR JOB TITLES
Customer Support Officer, Customer Support
Representative, Product Engineer, Product Support
Engineer, Product Support Officer, Customer Care Engineer
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
Process and follow up on incoming customer
requests and enquiries, provide product or technical
support via phone, email, fax or onsite visit. May
provide product or systems training.
RM2,000
RM2,001-RM4,000 RM5,000-RM7,000
Microsoft Certified Technology Specialist(MCTS),
Certified Technical Support Associate
Ability to provide
customer support,
build relationship and
document incidents
and resolutions for
application
implementation
Stay current on the
subject matter
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Computer Hardware,
Software,
Networking and
Telecommunication
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Ability to understand
and analyze
customer
requirements
Know who the
customers are,
understand customer
requirements and
meet customer
needs
Seek customer
requirements and
work to exceed
customer
expectations
Apply knowledge
and experience to
resolve customer's
real problem
Understanding of
Products or Services
handled
Comfortable with
able to come up to
speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information

205
Suitable For
Entry Level
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
plan tasks as
time
optimize usage of
time to
complete action
plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Leverage team to
increase output and
contribution
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Able to plan and
complete tasks as
schedule
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Understand the
purpose and
components of
presentation and
small group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution

206
JOB CODE JOB TITLE
INT30400 IT Security Specialist
JOB DESCRIPTION
SIMILAR JOB TITLES
Chief Security Officer, Computer Security Manager,
IT Security Analyst, Security Analyst
JOB GROUPING
EDUCATION
Degree in Computer Science / Information Technology / MIS /
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Plan, coordinate, and implement security measures
for information systems to regulate access to
computer data files and prevent unauthorized
modification, destruction, or disclosure of information.
RM4,001-RM6,000 RM6,001-RM8,000
Cisco Certified Network Associate Security CCNA Certification, CompTIA Security+,
Cisco Certified Network Associate Security CCNA Certification
RM8,001-RM11,000
0-2 Years
RM2,001-RM3,500
Ability to conduct
penetration tests and
vulnerability
assessment on IT
applications,
systems and
infrastructure
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of IT
Security Risk
Management
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Knowledge and
expertise in Server
Security
(e.g. Windows,
Linux)
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Internet Security
Software
(e.g Firewall,
Intruder Detection
System, VPN,
BIND, DNS, NDS,
Active Directory
Software)
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Network Monitoring
Software
(e.g. CiscoWorks,
HP OpenView, Sun
NetManage)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Understand the
impact of emerging
expertise
Maintain and keep
current technical
expertise in order
to assess situation
Use solid technical
competence to help
others achieve
exemplary results
Stay current on the
subject matter
Perform at basic
level under
defined scope
Has general
knowledge of
concepts, systems or
area of expertise
Stay current on
technology
development
to complete
assigned tasks

207
Suitable For
Entry Level
6 Data Integrity and
Virus Protection
Software (e.g. Norton
Antivirus,
ARMADILLO
Anti-Spam, Sophos
EndPoint Protection)
7
manner
manner
Document and
deliver intentions
and expectations of
complex projects
Server
Authentication
Software
(e.g. RADIUS)
area of discipline
Recognize the need
discipline
Demand continual
projects
commitments and
expectations
Extend the reach
and impact of new
area of discipline
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

208
JOB CODE JOB TITLE
INT30500 Network Engineer
JOB DESCRIPTION
SIMILAR JOB TITLES
IT Network Systems Engineer, Network Analyst,
Network Specialist, Systems Administrator
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Install, configure and support an organization's local
area network (LAN), wide area network (WAN), and
Internet system or a segment of a network system.
Maintain network hardware and software. Monitor
network to ensure network availability to all system
users and perform necessary maintenance to support
network availability. May supervise other network
support and client server specialists and plan,
coordinate, and implement network security
measures.
RM4,001-RM6,000 RM6,001-RM9,000
Cisco Certified Network Professional CCNP Certification, CompTIA Network+
RM9,001-RM13,000
0-2 Years
RM2,001-RM3,500
Ability to support,
monitor, maintain,
troubleshoot and
upgrade networking
systems
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Network Protocols
and Methodologies
(e.g. TCP/IP, IP,
BGP, OSPF, Load
Balancing, Clustering)
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Configuration of
Networking Hardware
and Software
(e.g. Hub, Switch,
Router, VPN, Wifi,
DHCP, DNS)
Look for
opportunities to
gain exposure to
new assignments,
exposure or
enhance technical
skills
Network Monitoring
Software
(e.g. CiscoWorks,
HP OpenView, Sun
NetManage)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Network Security or
VPN Management
Software (e.g. Citrix
MetaFrame, Intrusion
Prevention Software,
Security Incident
Handling Software)
manner
Document and
deliver intentions
and expectations of
complex projects
Maintain and keep
current on the
subject matter in
order to assess
direction
Fully proficient,
handle high
complexity or cross
Maintain and keep
current technical
expertise in order
to assess situation
Use solid technical
competence to help
others achieve
exemplary results
projects
commitments and
expectations,and
to plans
Stay current on the
subject matter
Perform at basic
level under
defined scope
Stay current on
technology
development
to complete
assigned tasks
manner

209
Suitable For
Entry Level
6 Data Integrity and
Virus Protection
Software
( e.g. Encryption,
Packet Filtering,
CheckSum, Hashing)
7
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Configuration
Management Software
(e.g. Application
Management
Software, Automated
Installer Software)
area of discipline
Recognize the need
discipline
Demand continual
Maintain and keep
current technical
expertise in order
to assess situation
Extend the reach
and impact of new
area of discipline
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to
reach appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and
Can handle basic
assignments or
project
tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

210
JOB CODE JOB TITLE
INT30600 IT Project Coordinator
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
Provide support to the project team in project
documentation, project timeline, reporting and
project expenses and claims.
RM2,001-RM3,500 RM2,001-RM4,000 RM5,000-RM7,000
Ability to administer
and manage projects
Able to coordinate
and manage
resources within
work group
Able to coordinate
and manage
resources within
department
Able to coordinate
and manage inter
department
resources
Project Management
Skills and Tool (e.g.
MS Project)
manner
manner
Document and
deliver intentions
and expectations of
complex projects
Microsoft Office or
StarOffice
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Understanding of
Microsoft Sharepoint
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions

211
Suitable For
Entry Level
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

212
JOB CODE JOB TITLE
INT30700 Technical Support Engineer
JOB DESCRIPTION
SIMILAR JOB TITLES
Computer Support Engineer, IT Assistant, IT Support
Executive, System Engineer, Technical Specialist
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Provide technical assistance to computer system
users. Answer questions or resolve computer
problems for clients in person, via telephone or from
remote location. May provide assistance concerning
the use of computer hardware and software, includ-
ing printing, installation, word processing,
electronic mail, and operating systems.
RM4,001-RM6,000 RM6,001-RM8,000
Microsoft Certified IT Professional(MCITP)
RM8,001-RM11,000
0-2 Years
RM2,000
Ability to provide
customer support,
build relationship
and document
incidents and
resolutions for
application
implementation
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of PC
and Server
Applications
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Knowledge of
Network Architecture
and Technologies
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Understanding of
Server and Desktop
Security Tools
(e.g. Anti-Virus)
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
Data Backup
Technology
(e.g. Backup Exec,
EMC)
Recognize the need
discipline
Demand continual
Maintain and keep
current on the
subject matter in
order to assess
direction
Fully proficient,
handle high
complexity or cross
Make and stand by
difficult or
contraversial
technical decisions
Focus on process
output and
performance to
exceed industry
standards
Extend the reach
and impact of new
area of discipline
Stay current on the
subject matter
Perform at basic
level under
defined scope
Comfortable with
able to come up to
speed quickly on
Learn and know
industry standards
area of discipline

213
Suitable For
Entry Level
6 Knowledge of
Remote Management
Tool (e.g. VNC,
TeamViewer,
Remote Desktop,
SSH)
7
Articulate and
of subject matter
Recognize aspects
conceptual trends
Understand and
conceptual trends
Virtual Server
Technology
area of discipline
Recognize the need
discipline
Demand continual
Develop new
aspects of subject
matter and
conceptual trends
Extend the reach
and impact of new
area of discipline
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

214
JOB CODE JOB TITLE
INT30800 Technical Writer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Degree in Computer Science / Information Technology or
equivalent is preferred, but not mandatory
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
Write technical materials, such as equipment
manuals, appendices, or operating and maintenance
instructions. May assist in layout work.
RM2,000
RM2,001-RM4,000 RM5,000-RM7,000
Ability to research,
write and document
product or service
specifications for
global customers
Stay current on the
subject matter
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Technical Knowledge
(e.g. Programming,
Database, Data
Security, ERP, etc.)
Comfortable with
able to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Microsoft Office
(e.g. Word,
Powerpoint, Visio)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Able to write and
document technical
information
Able to speak and
write clear, concise
information in
multiple languages
Accurately interpret
customers, peers or
technical
requirements
Can convey
technical and
business messages
with impact
5 Understanding of
Adobe Acrobat
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions

215
Suitable For
Entry Level
6 Desktop publishing
software(e.g. Adobe
FrameMaker, Adobe
InDesign)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Communicate to the
industry in ways to
help advance and
influence the
objectives
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Able to apply
structured problem
solving process
and tools to solve
basic problems
Able to apply
structured problem
solving process
and tools to solve
basic problems
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable
group of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

216
JOB CODE JOB TITLE
INT30900 Webmaster
JOB DESCRIPTION
SIMILAR JOB TITLES
Web Administrator, Web Content Manager
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
Manage web environment design, deployment,
development and maintenance activities. Perform
testing and quality assurance of web sites and web
applications.
RM2,001-RM3,500 RM3,501-RM5,000 RM5,001-RM7,000
Ability to maintain,
manage and
enhance web
programs and
applications
Stay current on the
subject matter
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Web Development
Technologies
(e.g. HTML, xHTML,
XML, WML,
Javascript, CSS)
Perform at basic
level under
defined scope
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Knowledge of Web
Server
Administration
(e.g. Apache, IIS)
Comfortable with
able to come up to
speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Understanding of
File Transfer
Protocol (FTP)
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
5 Understanding of
Content Management
Systems
(e.g. Joomla, Drupal,
Plone)
area of discipline
Recognize the need
discipline
Demand continual
Javascript Developer Certificate

217
Suitable For
Entry Level
6 Web Programming
Skills (e.g. PHP, ASP)
7
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Stay current on
technology
development
Look for
opportunities to
gain exposure to
competence to
achieve exemplary
results
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
8 Web Page Creation
and Editing Software
(e.g. Dreamweaver,
Flash)
manner
manner
Document and
deliver intentions
and expectations of
complex projects
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process and
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Graphics or Photo
Imaging Software
(e.g. Photoshop)

218
JOB CODE JOB TITLE
INT40100 .NET Consultant
JOB DESCRIPTION
SIMILAR JOB TITLES
.NET Analyst Programmer, .NET Application Consultant,
.NET Programmer Analyst, IT Consultant (.NET),
IT Specialist (.NET), Technical Specialist (.NET)
JOB GROUPING
EDUCATION
Degree or higher in Computer Science/Information Technology/
Business Administration & Management/Human Resource
Management/Finance or equivalent
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Analyze user requirements, procedures, and
problems. Review computer system and software
applications' capabilities, workflow, and limitations.
May analyze or recommend commercially available
software. May design, develop, implement and
maintain applications.
RM4,001-RM6,000 RM7,001-RM9,000
RM9,001-RM11,000
Ability to advise,
enhance and deploy
major web
applications
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
.NET Framework
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
.NET Programming
Skills (e.g. VB.NET,
C#.NET, ASP.NET)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Understanding of
Database System
(e.g. MS SQL,
Oracle, MySQL)
Recognize the need
discipline
Demand continual
Understanding
of Systems
Development
Lifecycle
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Use solid technical
competence to help
others achieve
exemplary results
Extend the reach
and impact of new
area of discipline
Focus on
process,output
and performance to
exceed industry
standards

219
6 Business knowledge
7
Has detailed
knowledge of
the concept, systems
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Ability to design
multi- tier enterprise
applications
Look for
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Understand the
impact of emerging
expertise
Maintain and keep
current technical
expertise in order
to assess situation
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Communicate to the
industry in ways to
help advance and
influence the
objectives
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

220
JOB CODE JOB TITLE
INT40200 ABAP Consultant
JOB DESCRIPTION
SIMILAR JOB TITLES
ABAP Developer, ERP Programmer Analyst (ABAP),
SAP ABAP Support Consultant,
SAP Functional Consultant (ABAP)
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM4,001-RM6,000 RM7,001-RM9,000
RM11,000-RM13,000
Understanding of
SAP R/3 or SAP
ECC
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Knowledge of
SAPScript /SAP
Smart Forms
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Understanding of
SAP Interfacing
Technologies
(e.g. ALE / iDOCS /
BAPI / RFC / BDC)
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Legacy System
Migration
Workbench (LSMW)
Recognize the need
discipline
Demand continual
Programming Skills
(e.g. ABAP, Visual
Basic, ASP)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Fully proficient,
handle high
complexity or cross
Make and stand by
difficult or
controversial
technical decisions
Focus on process,
output and
performance to
exceed industry
standards
Extend the reach
and impact of new
area of discipline
Use solid technical
competence to help
others achieve
exemplary results

221
6 Knowledge of
Database Design,
Modeling,
Performance Tuning
and Optimization
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Recognize
conceptual trends
and impacts of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

222
JOB CODE JOB TITLE
INT40300 IT Business Analyst
JOB DESCRIPTION
SIMILAR JOB TITLES
Business Analyst Advisor, Business Analyst Consultant,
Business Analyst Manager, Business Consultant
JOB GROUPING
EDUCATION
Degree or higher in Computer Science/Information Technology/
Business Administration & Management/Human Resource
Management/Finance or equivalent
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Conduct organizational studies and evaluations,
analyze the business needs of clients , identify
business problems and recommend solutions. Work
as a liaison between the business side of a company
and the service providers to the company.
RM3,501-RM5,000 RM5,001-RM8,000
Microsoft Certified Professional Developer (MCPD),Microsoft Certified Solution
Developer (MCSD), Project Management Professional (PMP), PRINCE2
RM8,001-RM12,000
Ability to gather
business
requirements, analyze
information and
document business
solutions for
applications or
systems development
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding in IT
strategies and
processes
(e.g. Software
Development,
Database Systems,
ERP, CRM)
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Microsoft Office
(e.g. Word, Excel,
Access)
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Knowledge and
expertise in the
focused business
domain (e.g. Banking,
Software Services,
Logistics, Telco)
Recognize aspects
conceptual trends
Understand and
conceptual trends
Project Management
Skills
manner
Document and
deliver intentions
and expectations of
complex projects
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Maintain and keep
current technical
expertise in order
to assess situation
Develop new
aspects of subject
matter and
conceptual trends
projects
commitments and
expectations

223
6 Knowledge of writing
using case diagram
and design document
7
Has detailed
knowledge of the
area of expertise
Has detailed
knowledge of the
concept, standards
and their emerging
trends
Knowledge of
writing functional
specifications
Has detailed
knowledge of the
area of expertise
Has detailed
knowledge of the
concept, standards
and their emerging
trends
Understand the
impact of
emerging trends to
the standard or area
of expertise
Understand the
impact of emerging
trends to the
standard or area of
expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

224
JOB CODE JOB TITLE
INT40400 Data Centre Solution Analyst
JOB DESCRIPTION
SIMILAR JOB TITLES
Data Centre Specialist, Data Center Consultant,
Data Engineer
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Provide solutions design for data centre including big
data management,damage recovery, storage, server
and security solution. Support business development
team in pre-sales activities such as giving technical
consultation and presentation to client on result-
driven solutions offered by the data centre.
RM4,001-RM6,000 RM6,001-RM9,000
RM9,001-RM11,000
Ability to develop,
enhance and deploy
data center solutions
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Networking and Data
Communication
Technologies
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Knowledge of
Operating System
(e.g. UNIX, Linux,
Windows Server)
Has detailed
knowledge of
the concept, systems
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understanding of
Data Security and
Backup Solutions
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Programming Skills
(e.g. C/C++/VB.Net)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Understand the
impact of emerging
trends to area of
the expertise
Focus on process,
output and
performance to
exceed industry
standards
Use solid technical
competence to help
others achieve
exemplary results

225
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purposeand
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

226
JOB CODE JOB TITLE
INT40500 E-Commerce Consultant
JOB DESCRIPTION
SIMILAR JOB TITLES
B2B Consultant, E-Business Consultant,
JOB GROUPING
EDUCATION
Degree or higher in Marketing, Information Technology or
equivalent
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Work with the marketing and multimedia design team
to increase the effectiveness of websites or market
products online; produce online advertising,
determine website content and design; analyze
customer preferences and online sales; develop
financial modeling for online marketing programs or
website revenue forecasting and conduct market
research analysis to identify electronic commerce
trends, market opportunities, or competitor
performance.
RM4,001-RM6,000 RM7,001-RM9,000
RM9,001-RM11,000
Ability to advise,
enhance and deploy
major e-commerce
initiatives,
technologies and
infrastructure
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Knowledge and
expertise of Sales
and Marketing
Principles and
Methods
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understanding of
Browser Navigation
and E-Commerce
Design Strategies
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Understanding of
Search Engine
Optimization (SEO)
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
Web Technologies
(e.g. HTML, XML,
SSL)
Recognize the need
discipline
Demand continual
Maintain and keep
current on subject
matter expertise
Understand the
impact of emerging
expertise
Fully proficient,
handle high
complexity or cross
Focus on process,
output and
performance to
exceed industry
standards
Extend the reach
and impact of new
area of discipline

227
6 Knowledge of
Customer Loyalty
and Retention
Programs and Tools
7
Recognize aspects
conceptual trends
Customer
Relationship
Management (CRM)
Software and Sales
Force Automation
Software
Look for
opportunities to
gain exposure to
Understand and
conceptual trends
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
8 Knowledge of
current E-Commerce
trends and
technology
Has detailed
knowledge of the
concept systems or
area of expertise
Has detailed
knowledge of the
concept systems or
their emerging
trends
Develop new
aspects of subject
matter and
conceptual trends
Maintain and keep
current technical
expertise in order
to assess situation
Understand the
impact of emerging
expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
Generate solutions
of significant
problems that has a
wide range of
benefits
Able to present and
engage large
audience attention,
influence and
of agenda
Leverage team to
increase output and
contribution

228
JOB CODE JOB TITLE
INT40600 Java Consultant
JOB DESCRIPTION
SIMILAR JOB TITLES
Java Analyst Programmer, Java Application Consultant,
Java Programmer Analyst, IT Consultant (Java),
IT Specialist (Java), Technical Specialist (Java)
JOB GROUPING
EDUCATION
/ Business Administration and Management / Human Resource
Management / Finance or equivalent
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM3,501-RM6,000 RM6,001-RM8,000
Microsoft Certified Professional Developer (MCPD), Microsoft Certified
Solution Developer (MCSD), Oracle Certified Professional Java Programmer
RM8,001-RM11,000
Ability to analyze,
develop and improve
the IT applications
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Java Framework
(e.g. Java EE,
Struts, Spring)
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Programming Skills
(e.g. Java / Servlet /
JSP / EJB)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Understanding of
Application Server
(e.g. Tomcat / JBoss
/ Websphere)
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
Database System
(e.g. Oracle / MS
SQL / MySQL)
Recognize the need
discipline
Demand continual
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Use solid technical
competence to help
others achieve
exemplary results
Focus on process,
output and
performance to
exceed industry
standards
Extend the reach
and impact of new
area of discipline

229
6 Knowledge of
Systems
Development
Lifecycle
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understand the
impact of emerging
expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

230
JOB CODE JOB TITLE
INT40700 JDE Consultant
JOB DESCRIPTION
SIMILAR JOB TITLES
IT System Analyst (JDE), JDE Application Specialist
JOB GROUPING
EDUCATION
/ Business Administration and Management / Human Resource
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
RM7,001-RM9,000
JD Edwards EnterpriseOne 9 Projects Essentials
7 - 10 Years 11 - 15 Years
RM9,001-RM11,000
Ability to gather
business
requirements,prepare
specifications, advise
integrated application
solutions
Seek out and
explore new
exposure on the
subject matter
Understanding of JD
Edwards Enterprise
Resource Planning
Solution
in-depth knowledge,
work independently
on moderate to high
complex scope
Understanding of
Oracle Database
Demand continual
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Extend the reach
and impact of new
area of discipline

231
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution

232
JOB CODE JOB TITLE
INT40800 Lotus Notes Analyst
JOB DESCRIPTION
SIMILAR JOB TITLES
IT Specialist (Lotus Notes), Lotus Notes Developer,
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM4,001-RM6,000 RM6,001-RM8,000
IBM Certified Associate System Administrator - Lotus Notes and Domino 8.5,
IBM Certified System Administrator - Lotus Notes and Domino 8.5
RM8,001-RM11,000
Ability to develop,
enhance and deploy
software applications
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Technical skills and
experience in Lotus
Notes Programming
(e.g. LotusScript,
Formula Language)
manner
Document and
deliver intentions
and expectations of
complex projects
Knowledge of Lotus
Notes
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Understanding of
Lotus Domino Server
Administration
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
Database System
(e.g. DB2, Oracle,
SQL)
Recognize the need
discipline
Demand continual
Maintain and keep
current on subject
matter expertise
projects
commitments and
expectations
Make and stand by
difficult or
controversial
technical decisions
Focus on process,
output and
performance to
exceed industry
standards
Extend the reach
and impact of new
area of discipline

233
6 Programming Skills
in PHP / Java /
Javascript
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentationand able
to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentationand able
to deliver quality
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

234
JOB CODE JOB TITLE
INT40900 Navision Analyst Programmer
JOB DESCRIPTION
SIMILAR JOB TITLES
Application Specialist Support (Navision),
Navision Business Consultant, Navision Developer
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2 Industry
Certification
3 Salary Range
1
2
3
4
5
RM4,001-RM6,000 RM6,001-RM8,000
RM8,001-RM11,000
Ability to design,
code and test the
integrated business
management
software solutions
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Microsoft Dynamics
Nav Configuration
and Administration
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
SQL Programming
Skills
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Understanding of
C/ SIDE and C/AL
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
Reporting Tools
(e.g. Jet Reports,
Crystal Reports,
Nav Reporting)
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Maintain and keep
current technical
expertise in order
to assess situation
Focus on process,
output and
performance to
exceed industry
standards
Focus on process,
output and
performance to
exceed industry
standards

235
6 Technical knowledge
of .Net Framework
7
Recognize aspects
conceptual trends
Understand and
conceptual trends
Knowledge of
Operating System
(e.g. MS Windows,
Linux)
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Develop new
aspects of subject
matter and
conceptual trends
Understand the
impact of emerging
trends to area of
the expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
schedule or
ahead of time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

236
JOB CODE JOB TITLE
INT41000 Oracle Consultant
JOB DESCRIPTION
SIMILAR JOB TITLES
Oracle Applications Administrator, Oracle E-Business
Suite Consultant, Oracle Financials Support Specialist,
Oracle Functional Consultant, System Engineer (Oracle)
JOB GROUPING
EDUCATION
/ Business Administration and Management /Human Resource
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM4,001-RM6,000 RM6,001-RM9,000
Oracle Certified Professional, MySQL 5.0 Developer
RM11,000-RM13,000
Ability to provide
technical information,
help optimize
resources and reduce
risks & cost of system
implementation
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Oracle ERP Modules
(e.g. Financials,
Supply Chain
Management, Order
Management,
Inventory, Warehouse
Management,
Manufacturing
Resource Planning
and Process
Manufacturing)
Recognize the need
discipline
Demand continual
Understanding of
Database System
(e.g. Oracle)
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Technical skills and
experience in
Database
Programming
(e.g. PL/SQL)
manner
Document and
deliver intentions
and expectations of
complex projects
Oracle 9i/10g Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
Maintain and keep
current on subject
matter expertise
Extend the reach
and impact of new
area of discipline
Make and stand by
difficult controversial
technical decisions
projects
commitments and
expectations
Use solid technical
competence to help
others achieve
exemplary results

237
6 Knowledge of
WebMethods
components
Has detailed
knowledge of the
concept systems or
area of expertise
Has detailed
knowledge and
emerging trends of
the concept systems
Understand the
impact of emerging
trends to area of
the expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution

238
JOB CODE JOB TITLE
INT41100 Peoplesoft Consultant
JOB DESCRIPTION
SIMILAR JOB TITLES
Peoplesoft Financials Functional Consultant,
Peoplesoft Manager
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM4,001-RM6,000 RM6,001-RM8,000
PeopleSoft Enterprise 9 Financial Management,
PeopleSoft Enterprise 9 Human Capital Management
RM8,001-RM11,000
Ability to provide
technical information,
help optimize
resources and
reduce risks & cost of
system
implementation
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Peoplesoft
Architecture
to handle moderate
scope
Full proficient, has
in-depth knowledge,
work independently
on moderate to high
complex scope
Knowledge of
PeopleTools and
PeopleCode
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
SQL Server and
Programming
Skills(e.g. MS SQL,
Oracle, PL/SQL,
PS/Query)
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Understanding of
ITIL Concepts
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Maintain and keep
current on subject
matter expertise
Full proficient,
handle high
complexity or cross
Make and stand by
difficult controversial
technical decisions
Maintain and keep
current technical
expertise in order
to assess
situation and
provide direction
Focus on process,
output and
performance to
exceed industry
standards

239
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
schedule or
ahead of time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

240
JOB CODE JOB TITLE
INT41200 SAP Consultant
JOB DESCRIPTION
SIMILAR JOB TITLES
Enterprise Systems Specialist, ERP Technical Specialist,
IT Specialist (SAP), SAP Analyst, SAP Application
Administrator, SAP Delivery Manager, SAP Functional
Consultant, SAP Manager, Senior Operations
Manager (SAP)
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2 Industry
Certification
3 Salary Range
1
2
3
4
5
301
RM4,001-RM6,000RM2,001-RM3,500 RM6,001-RM8,000
SAP Certified - Associate Business Foundation & Integration with SAP ERP 6.0 EHP5,
SAP Certified Development Consultant SAP NetWeaver 2004 - Application Development Focus ABAP
RM8,001-RM11,000
0-2 Years
Ability to provide
preparation support,
implementation
support, application
training, technical
assistance and
advise for end to end
project cycle
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding in one
or more of SAP
Modules (e.g. FI, MM,
IM, BPC, PP, SD,
PM, PS, HR, HCM,
CO, QM, BW, BI,
CRM, SRM, PLM)
to handle moderate
scope
Full proficient, has
in-depth knowledge,
work independently
on moderate to high
complex scope
Legacy System
Migration
Workbench (LSMW)
Recognize the need
discipline
Demand continual
Technical knowledge
of Database
Management
Systems (e.g. MS
SQL, Oracle, PL/SQL,
PS/Query)
Recognize aspects
conceptual trends
Understand and
conceptual trends
Understanding of
ITIL Concepts
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Maintain and keep
current on subject
matter expertise
Full proficient,
handle high
complexity or cross
Extend the reach
and impact of new
area of discipline
Develop new
aspects of subject
matter and
conceptual trends
Focus on process,
output and
performance to
exceed industry
standards
Stay current on the
subject matter
Perform at basic
level under
defined scope
area of discipline
Articulate and
interpret the
aspects of subject
matter
Learn and know
industry standards
240

241
Suitable For
Entry Level
6 Understanding of
Software
Development Life
Cycle (SDLC)
Comfortable with
able to come up
to speed quickly on
Willingly embrace
new technical
knowledge despite
the element of risk
or diffiuclt task
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
controversial
technical decisions
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

242
JOB CODE JOB TITLE
INT41300 Sharepoint Specialist
JOB DESCRIPTION
SIMILAR JOB TITLES
Net Sharepoint Developer, Sharepoint Consultant,
Sharepoint Technical Specialist,
Software Engineer (Sharepoint)
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM4,001-RM6,000 RM6,000-RM7,000
RM7,001-RM9,000
Ability to design,
develop, implement
and support Content
Management
System
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding in
Microsoft SharePoint
Configuration and
Administration
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
.Net Programming
Skills (e.g. ASP.Net,
C#, VB.Net)
Apply strong
technical skills to
achieve results
competence to
achieve exemplary
results
SQL Programing
Skills
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Understanding of
Microsoft Office
SharePoint Server
(MOSS)
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Maintain and keep
current on subject
matter expertise
Fully proficient,
handle high
complexity or cross
Use solid technical
competence to help
others achieve
exemplary results
Maintain and keep
current technical
expertise in order
to assess situation
Focus on process,
output and
performance to
exceed industry
standards

243
of Windows
Sharepoint Services
(WSS)
7
Recognize aspects
conceptual trends
Understand and
conceptual trends
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Develop new
aspects of subject
matter and
conceptual trends
Make and stand by
difficult or
controversial
technical decisions
8 Understanding of
Language Integrated
Query (LINQ)
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
9 Knowledge of
Microsoft Servers
(e.g. Windows,
Exchange, Active
Directory)
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
Understand the
impact of emerging
expertise
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
plan tasks as
time
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Understanding of
Web Parts & Smart
Parts

244
JOB CODE JOB TITLE
INT41400 Siebel Specialist
JOB DESCRIPTION
SIMILAR JOB TITLES
IT Application Management Analyst (Siebel),
IT Specialist (Siebel), Siebel CRM Consultant,
Siebel Developer, Siebel Professional,
Siebel Solution Architect, Siebel Technical Architect
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
RM4,001-RM6,000 RM6,001-RM7,000
Siebel 7.7 Certified Consultant
RM7,001-RM9,000
Ability to design,
develop, implement
and support
Customer
Relationship
Management
applications
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Understanding of
Siebel Customer
Relationship
Management (CRM)
Configuration and
Scripting
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Understanding of
Siebel Architecture
and Data Model
to handle moderate
scope
in-depth knowledge,
work independently
on moderate to high
complex scope
Siebel Tools
(e.g. UCM, EAI, EIM,
Analytics)
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Understanding of
computer-aided
software engineering
tool (e.g. Oracle
Designer)
Recognize the need
discipline
Demand continual
Maintain and keep
current on subject
matter expertise
Focus on process,
output and
performance to
exceed industry
standards
Fully proficient,
handle high
complexity or cross
Maintain and keep
current technical
expertise in order
to assess situation
Extend the reach
and impact of new
area of discipline

245
and expertise of
focused industry
(e.g. Telco,
Pharmaceutical,
Banking, Finance)
Recognize aspects
conceptual trends
Understand and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

246
JOB CODE JOB TITLE
INT41500 IT Project Manager
JOB DESCRIPTION
SIMILAR JOB TITLES
Infrastructure Manager, IT Programme Manager,
IT Project Manager
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2 Industry
Certification
3 Salary Range
1
2
3
4
5
Plan, initiate, and manage information technology (IT)
projects. Lead and guide the work of technical staff.
Serve as liaison between business and technical
aspects of projects. Plan project stages and assess
business implications for each stage. Monitor
progress to assure deadlines, standards, and cost
targets are met.
RM4,000-RM6,000 RM7,001-RM9,000
RM9,001-RM13,000
>15 Years
RM13,001-RM17,000
Project Management
Skills and Tool
(e.g. MS Project)
Know and meet
industry standards
Document and
deliver intentions
and expectations of
complex projects
Understanding of
Software Services
Delivery
Management
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Microsoft Office Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Understanding of
Software
Development Life
Cycle (SDLC)
Willingly embrace
new technical
knowledge despite
the element of risk
Make and take
informed technical
decisions despite
limited information
Technical knowledge
in IT (e.g. Software
Development,
Database Systems,
ERP, CRM)
Recognize aspects
technology changes
Understand and
conceptual trends
projects
commitments and
expectations
Focus on process,
output and
performance to
exceed industry
standards
Maintain and keep
current technical
expertise in order
to assess situation
Make and stand by
difficult or
controversial
technical decisions
Develop new
aspects of subject
matter and
conceptual trends
Demand continual
skills and
performance
improvement
Role model and set
industry standards
Demand continual
skills and
performance
improvement
Able to address
complex technical
challenges to the
critical success of
organization or
industry
Take on complex
challenges that
acquire new or
different area of
subject matter

247
6 Understanding of
Process Improvement
and Performance
Management
methodologies
Recognize the need
discipline
Demand continual
Extend the reach
and impact of new
area of discipline
Document and share
best practices
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Communicate to the
industry in ways to
help advance and
influence the
objectives
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Can handle multiple
assignments or
project tasks of
extreme complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Able to present and
set of extreme
complex agenda in a
simple way
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution
Leverage
organization to
increase output and
contribution
Leverage ecosystem
output and
contribution

248
JOB CODE JOB TITLE
INT41600 Cloud Architect
JOB DESCRIPTION
SIMILAR JOB TITLES
Cloud Computing Architect, Cloud Solutions Architect,
Application Developer (Cloud), Cloud Solutions Specialist
JOB GROUPING
EDUCATION
Degree or higher in Computer Science/ Information Technology
INDUSTRY CLUSTER
No Description
2 Industry
Certification
3 Salary Range
1
2
3
4
5
Design, develop and implement Cloud based
solutions to meet organization/clients requirement
RM4,000-RM6,000
IBM Certified Solution Advisor-Cloud Computing Architecture V2,
Project Management Professional (PMP), PRINCE2, TOGAF, ITIL
7 - 10 Years 11 - 15 Years
RM7,001-RM9,000
>15 Years
RM9,001-RM11,000
Ability to design,
develop and
implement cloud
based solutions
Seek out and
explore new
exposure on the
subject matter
Understanding of
Cloud Architecture
Demand continual
Programming skills
(e.g. VB .Net, C/C++,)
competence to
achieve exemplary
results
Understanding of
Database System
(e.g. MS SQL,
Oracle, MySQL)
Demand continual
Project Management
skills
Document and
deliver intentions
and expectations of
complex projects
Maintain and keep
current on the
subject matter in
order to assess
direction
Extend the reach
and impact of new
area of discipline
Use solid technical
competence to help
others achieve
exemplary results
Extend the reach
and impact of new
area of discipline
projects
commitments and
expectations,and
to plans
Demand continual
learning of the
subject matter and
performance
improvement
Document and share
best practices
Offer technical
suggestions beyond
normal expectations
Document and share
best practices
Demand continual
skills and
performance
improvement

249
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Communicate to the
industry in ways to
help advance and
influence the
objectives
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Understand the
purpose and
components of
presentation and
small group of
audience
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution
6 Knowledge of
virtualization
technologies
Has detailed
knowledge of
concept, systems or
their emerging
trends
Understand the
impact of emerging
expertise
Take responsibility
for the impact of
emerging trends to

250
JOB CODE JOB TITLE
INT50100 IT Sales Engineer
JOB DESCRIPTION
SIMILAR JOB TITLES
IT Sales Evangelist, Pre-sales engineer, IT Sales
Manager
JOB GROUPING
EDUCATION
Degree or higher in Business Administration / Marketing /
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Promote and sell IT products, solutions or services to
the customers, achieve quotas and goals established
by the Manager. Provide sales forecast and customer
feedbacks to the Manager. The Manager analyzes
sales statistics by staff to determine sales potential
and inventory requirements.
RM4,000-RM6,000 RM6,001-RM8,000
RM8,001-RM10,000
0-2 Years
RM2,001-RM3,500
Ability to position,
canvass and sell to
IT customers
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Knowledge and
expertise of Sales
and Marketing
Principles and
Methods
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Knowledge of
Products and
Solutions offering
Has detailed
knowledge of the
products or services
Has detailed
knowledge of the
existing and new
products and their
emerging trends
Business
Collaboration
Software
(e.g. Microsoft Office
Email)
manner
Document and
deliver intentions
and expectations of
complex projects
Technical knowledge
and expertise of
focused industry
Recognize aspects
technology changes
Understand and
technology changes
Maintain and keep
current on subject
matter expertise
Understand the
impact of emerging
expertise
anticipate changes
or trend that will
impact the products
or services
projects
commitments and
expectations
Develop new
aspects of subject
matter and
technology changes
Stay current on the
subject matter
Has general
knowledge of the
concept, systems or
area of expertise
Has basic
knowledge of the
manner
Articulate and
of subject matter

251
Suitable For
Entry Level
6 Sales Force
Automation Software
7
Recognize the need
discipline
Demand continual
Customer
Relationship
Management (CRM)
Software
Look for
opportunities to
gain exposure to
area of discipline
Stay current on
technology
development
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Extend the reach
and impact of new
area of discipline
Maintain and keep
current technical
expertise in order
to assess situation
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Communicate to the
industry in ways to
help advance and
influence the
objectives
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Able to present and
set of extreme
complex agenda in a
simple way
Leverage team to
increase output and
contribution
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
plan tasks as
time
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage
department to
increase output and
contribution
Leverage
organization to
increase output and
contribution

252
JOB CODE JOB TITLE
INT50200 IT Marketing Executive
JOB DESCRIPTION
SIMILAR JOB TITLES
Marketing Manager
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2 Industry
Certification
3 Salary Range
1
2
3
4
5
Determine the demand for products and services
offered by a firm and its competitors and identify
potential customer. Develop pricing strategies with
the goal of maximizing the firm's profit or share of the
market while ensuring the firm's customers are
satisfied. Oversee product development or monitor
trends that indicate the need for new products and
services.
RM3,501-RM5,000 RM5,001-RM7,000
RM7,001-RM9,000
0-2 Years
RM2,001-RM3,500
Ability to position,
canvass and develop
new IT customers
Look for new
exposure on the
subject matter
Seek out and
explore new
exposure on the
subject matter
Knowledge and
expertise of Sales
and Marketing
Principles and
Methods
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Knowledge of
Products and
Solutions offering
Has detailed
knowledge of the
Has detailed
knowledge of the
existing and new
products, and their
emerging trends
Knowledge and
expertise of focused
industry
Recognize aspects
technology changes
Understand and
technology changes
Customer
requirement focus
and provision of
customer service
Able to clearly
communicate mutual
intentions and
expectations
Deliver innovative
and competitive
Maintain and keep
current on subject
matter expertise
Understand the
impact of emerging
expertise
anticipate changes
or trend that will
impact the products
or services
Develop new
aspects of subject
matter and
technology changes
Make it easy for
customers to work
with organization
Stay current on the
subject matter
Has general
knowledge of the
concept, systems or
area of expertise
Has basic
knowledge of the
Articulate and
of subject matter
Listen and respond
to customer
requirements
CSE - Certified Sales Executive

253
Suitable For
Entry Level
6 Customer
Relationship
Management (CRM)
Software
7
Look for
opportunities to
gain exposure to
Seek out and
explore new
assignments,
exposure or
challenges in order
skills
Business
Collaboration
Software
(e.g. Microsoft Office
Email)
Recognize the need
discipline
Stay current on
technology
development
area of discipline
Demand continual
Maintain and keep
current technical
expertise in order
to assess situation
Extend the reach
and impact of new
area of discipline
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
time
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Able to present and
set of extreme
complex agenda
in a simple way
Leverage team to
increase output and
contribution
Have good command
of language skills
and able to
communicate
effectively between
peers or customers
Able to plan and
complete tasks as
schedule
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process and
problems
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage
department to
increase output and
contribution
Leverage
department to
increase output and
contribution

254
JOB CODE JOB TITLE
INT50300 IT Business Development Manager
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Gain new customers and develop existing markets
for the business by assessing and understanding the
market opportunities and competition, drafting and
enforcing sales policies and policies, managing the
preparation of formal proposal and presentation, and
involving in the design of the business model.
RM5,000-RM7,000
7 - 10 Years 11 - 15 Years
RM7,001-RM9,000
>15 Years
RM9,001-RM12,000
Ability to identify,
create and manage
new business
opportunities
Seek out and
explore new
exposure on the
subject matter
Knowledge and
expertise of Sales
and Marketing
Principles and
Methods
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Knowledge of
Products and
Solutions offering
Has detailed
knowledge of the
existing and new
products, and their
emerging trends
Technical knowledge
and expertise of
focused industry
Understand and
technology changes
Knowledge of
Business, Strategic
Planning, Finance
and/or Legal
subjects
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Maintain and keep
current on subject
matter expertise
Understand the
impact of emerging
trends to area of
the expertise
anticipate changes
or trend that will
impact the products
or services
Develop new
aspects of subject
matter and
technology changes
Understand the
impact of emerging
expertise
Develop leadership
role on subject
matter expertise
Take responsibility
for the impact of
emerging trends
to the area of
expertise
Able to recognize
patterns of change
inthe business
environment and
predict the next
steps
Take on complex
challenges that
acquire new or
different area of
subject matter
Take responsibility
for the impact of
emerging trends
to the area of
expertise

255
6 Understanding
of Proposal
Management and
Capture Management
7
Meet industry
standards routinely
and offer
improvement
suggestions
Project Management
Skills
Document and
deliver intentions
and expectations of
complex projects
Focus on
process,output
and performance to
exceed industry
standards
projects
commitments and
expectations
Role model and set
industry standards
Demand continual
skills and
performance
improvement
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to present and
engage large
audience attention,
influence and
of agenda
Communicate to the
industry in ways to
help advance and
influence the
objectives
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks of
extreme complexity
of extreme problems
of complexity
Able to present and
engage large
audience attention,
influence and
of extreme complex
agenda in a simple
way
Leverage
organization to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage
department to
increase output and
contribution

256
JOB CODE JOB TITLE
INT60100 IT Manager
JOB DESCRIPTION
SIMILAR JOB TITLES
MIS Manager
JOB GROUPING
EDUCATION
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Plan, direct, or coordinate activities in such fields as
electronic data processing, information systems,
systems analysis, and computer programming.
Procure and manage IT assets.
RM5,000-RM7,000
7 - 10 Years 11 - 15 Years
RM7,001-RM9,000
>15 Years
RM9,001-RM13,000
Ability to lead and
oversee a team of IT
support staff or
developers and
manage IT operation
support and project
deliverables
Manage teams and
department based
capability
Knowledge of
Operating System
(e.g. Windows /
Linux / UNIX)
Has detailed
knowledge of the
concept, systems or
their emerging
trends
Understanding of
Database System
(e.g. MSSQL /
MySQL / Oracle)
Demand continual
Understanding of
Computer and Data
Security
Meet industry
standards routinely
and offer
improvement
suggestions
Project Management
Skills
Document and
deliver intentions
and expectations of
complex projects
of what is best for
the department
Understand the
impact of emerging
expertise
Extend the reach
and impact of new
area of discipline
Focus on
process,output
and performance to
exceed industry
standards
projects
commitments and
expectations
Think and act in
terms of what is best
for the overall
organization
Take responsibility
for the impact of
emerging trends
to the area of
expertise
Document and share
best practices
Role model and set
industry standards
Demand continual
skills and
performance
improvement

257
of ITIL Concept
7
Understand and
conceptual trends
in-depth knowledge,
work independently
on moderate to high
complex scope
Develop new
aspects of subject
matter and
conceptual trends
Fully Proficient,
handle high
complexity or cross
8 Ability to optimize
usage of resources
to reduce risk and
cost
Manage teams and
department based
capability
Think and act in
for the department
and expertise of
Resource Planning
process and
methodology (e.g.
Human Resources,
Financials, Customer
Relationship and
Project Management)
and focused industry
Take on complex
challenges that
acquire new or
different area of
subject matter
Set strategies and
direction, key
and externally
Think and act in
for the overall
organization
Take on complex
challenges that
acquire new or
different area of
subject matter
Understand and
conceptual trends
Develop new aspects
conceptual trends
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
plan tasks as
schedule or ahead
of time
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate
complexity
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Define the purpose
and components of
presentation and
presentations to a
moderate group of
audience
Able to deliver
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Communicate to the
industry in ways to
help advance and
influence the
objectives
Dictate the time
usage and controls
of resources
Can handle multiple
assignments or
project tasks of
significant
complexity
of extreme problems
of complexity
Able to present and
engage large
audience attention,
influence and
of agenda
Leverage ecosystem
output and
contribution
Leverage
department to
increase output and
contribution
Leverage
organization to
increase output and
contribution
Understanding of
Software &
Hardware Evaluation
and Procurement

258
JOB CODE JOB TITLE
INT60300 Chief Executives
JOB DESCRIPTION
SIMILAR JOB TITLES
Chief Executive Officer (CEO), Chief Financial
Officer (CFO), Chief Operating Officer (COO),
Chief Technology Officer (CTO), Executive Director,
Executive Vice President (EVP), General Manager,
Operations Vice President, Vice President
JOB GROUPING
EDUCATION
*Degree or higher in Computer Science / Information
Technology / MIS / Engineering or equivalent
INDUSTRY CLUSTER
No Description
2
Industry
Certification
3 Salary Range
1
2
3
4
5
Determine and formulate policies and provide the
overall direction of companies or private and public
sector organizations within the guidelines set up by a
board of directors or similar governing body. Plan,
direct, or coordinate operational activities at the
highest level of management with the help of
subordinate executives and staff managers.
11 - 15 Years
RM15,000-RM17,000
Project Management Professional (PMP),
PRINCE2
>15 Years
>RM17,000
Able to lead and
oversee a team of
senior management
staff
Technical knowledge
and expertise in
business, technology,
finance operations,
and sales &
marketing
Understanding of
IT System
Methodologies
and Processes
Project Management
Skills
Understanding of
ERP Software
Evolution
(e.g. Oracle / SAP)
of what is best for
the department
Develop new
aspects of subject
matter and
conceptual trends
Focus on process,
output and
performance to
exceed industry
standards
projects
commitments and
expectations
Focus on process,
output and
performance to
exceed industry
standards
Think and act in
for the overall
organization
Take on complex
challenges that
acquire new or
different area of
subject matter
Role model and set
industry standards
Demand continual
skills and
performance
improvement
Role model and set
industry standards

259
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
6 Managing People
Reduce complex
communication to
fundamental
elements to
reach appropriate
audiences
Communicate to the
industry in ways to
help advance and
influence the
objectives
Dictate the time
usage and controls
of resources
Set the pace and
understand the
in decision making
Can handle multiple
assignments or
project tasks of
Can handle multiple
assignments or
project tasks of
extreme complexity
Generate solutions
of significant
problems that has a
wide range of
benefits
of extreme problems
of complexity
Able to present and
engage large
audience attention,
influence and
of agenda
Able to present and
engage large
audience attention,
influence and
of extreme complex
agenda in a simple
way
Leverage
organization to
increase output and
contribution
Leverage ecosystem
output and
contribution

263
What is Shared Services and
Outsourcing (SSO)
SSO is a process used by companies who outsource their functional activities to another department within the
same organization or a third party service provider. A company can practically outsource any jobs ranging from
general, technical and specialized expertise to the service providers. SSO is widely prac ticed by many local and
international companies.
What do Shared Services &
Outsourcing Professionals do
SSO professionals can be found working with organizations from Information Technology, Telecommunication,
Contact Centre, Freight Forwarding, Creative Multimedia, Business Services and Banking & Finance. SSO
professions are often services & solutions oriented and are required to fulfill clients’ expectation within agreed
timeframe and resources allocated.
What qualiﬁcations do Shared Services
& Outsourcing Professionals need
A first degree qualification in the IT related discipline would be ideal. Nevertheless, in view of the wide spectrum
of services offered by SSO companies, tertiary qualification from other disciplines are also widely accepted. For
some SSO career options, professional certification is preferred to acquire the necessary ¡°passport¡± to embark
a career in that field. In addition to this, other skills needed are:
l
d

264
Shared Services & Outsourcing:
Job Groupings
There are 3 distinct types of SSO – Business Process Outsourcing, Information Technology Outsourcing and
Knowledge Process Outsourcing.
Business Process Outsourcing (BPO) provides back office outsourcing services like human resources,
administration, accounting & finance. Contact (Call) Centre is also a common type of BPO.
Information Technology Outsourcing (ITO) provides outsourcing activities in the areas of software
development, web hosting, search engine optimization and other IT related services.
Knowledge Process Outsourcing (KPO) provides professional expert services from the areas of medical,
legal, engineering, pharmaceutical and other professional services.
SSO jobs are classified into 5 job groupings:
s
s
s
s
s
Contact Centre
Services
Services
Provide IT services in software
development, infrastructure
support, modernization,
business continuity, business
intelligence, customer
relationship management,
data processing, enterprise
application hosting, network
security etc.
Provide billing services,
accounts payable, accounts
receivable, general accounting,
tax preparation, treasury, cash
management etc.
Provide customer service
agent services for lead
capture & lead management,
seminar registrations, event
ticket sales, direct product
sales, help desk services,
customer information,
outbound telemarketing, mail
fulfilment services etc.
Provide recruitment services,
new hire paperwork and
orientations, employee
handbooks, termination
services, payroll processing,
tax payment, employee
benefits, workers.
timekeeping solution etc.
Provide document review,
legal advisory services,
contract drafting, management
services, patent drafting,
sourcing, market research,
and other market expansion
services which require higher
level of specialist expertise.
&
s
s
Services Services

265
Job Code
Job code
SSO is the code assigned for the Shared Services & Outsourcing (SSO) cluster
e.g.
e.g.
SSOXYYZZ
X=1
X=2
X=3
X=4
X=5
SSO1xxxx
SSO2xxxx
SSO3xxxx
SSO4xxxx
SSO5xxxx
Contact Centre Services
Finance & Accounting Services
Human Resource Services
Legal & Marketing Services
All of the above groups
YY=01 SSO10100 Contact Centre Agent (Inbound)
ZZ=01 SSO10101 Contact Centre Agent (Customer Service)

266
Job Title List
SSO10100
SSO10101
SSO10102
SSO10103
SSO10104
SSO10105
SSO10106
SSO10107
SSO10108
SSO10109
SSO10110
SSO10111
SSO10112
SSO10113
SSO10200
SSO10201
SSO10202
SSO10203
SSO10204
SSO10205
SSO10206
SSO10300
SSO10301
SSO10302
272
274
276
Contact Centre Agent
(Inbound)
Technical Helpdesk Analyst
(Outbound)
(Customer Service)
Contact Centre Officer
Contact Centre Representative
Customer Care Coordinator
Customer Relationship
Executive (Contact Centre)
Customer Service Associate
Customer Service Executive
(Contact Centre)
Customer Helpdesk Officer
Customer Service Officer
Customer Service Representative
International Customer Care
Officer
Reservation Sales Executive
Access Administration Analyst
Contact Centre Executive
Contact Centre Service Desk
Executive
Inbound Technical Support
Representative
Technical Support
(Contact Centre)
Contact Centre Personnel
Offshore Sales Executive
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Job
Demand
Page
No.

267
SSO10303
SSO10304
SSO10305
SSO10306
SSO10307
SSO10308
SSO10400
SSO10500
SSO10501
SSO10502
SSO10600
SSO10601
SSO10602
SSO10700
SSO10701
SSO10702
SSO10703
SSO10800
SSO10801
SSO10802
SSO10900
SSO10901
SSO20100
SSO20101
SSO20102
SSO20103
278
280
282
284
286
288
290
Contact Centre Recovery
Staff
Contact Centre Business
Analyst
Contact Centre Team Lead
(Inbound)
Contact Centre Team Lead
(Outbound)
Contact Centre Trainer
Contact Centre Manager
Accounting Analyst
Outbound Contact Centre
Consultant
Phone Consultant
Strategic Business Event
Executive
Telesales Agent
Telesales Executive
Telesales Representative
Contact Centre Analytic
Executive
Report Analyst
Contact Centre Assistant
Manager
Contact Centre Team Leader
Head Team Sales
(Contact Centre)
Team Leader – Telemarketing
Telesales Team Leader
Industry Educator
Training Consultant
Contact Centre Operation
Manager
Accountant
Account Receivable (AR)
Executive
Account Payable (AP)
Executive
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Contact Centre
Job
Demand
Page
No.
Finance &
Accounting
Finance &
Accounting
Finance &
Accounting
Finance &
Accounting

268
SSO20104
SSO20200
SSO20201
SSO20202
SSO20300
SSO20301
SSO20400
SSO20401
SSO20402
SSO20600
SSO20601
SSO20602
SSO20603
SSO20700
SSO20701
SSO20702
SSO20703
SSO30100
SSO30101
SSO30102
SSO30103
SSO30104
SSO30200
SSO30300
SSO30301
SSO30400
292
294
296
298
300
302
304
306
308
Financial Analyst
Fraud Detector
Compliance Executive
Fund Accounting Analyst
Process Analyst
Training Specialist
Head of Compensation &
Benefits
Team Leader - Accounting
Operational Risk Analyst
Team Leader – Financial
Services
Transaction Monitoring
Manager
Business Compliance
Executive
Compliance Manager
Fund Accounting Executive
P2P Analyst
O2C Analyst
R2R Analyst
Human Resource Analyst
HR Assistant
HR Consultant
Learning & Organization
Development Manager
Finance & Accounting
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Finance & Marketing
Human Resource
Human Resource
Human Resource
Human Resource
Human Resource
Human Resource
Human Resource
Human Resource
Human Resource
Job
Demand
Page
No.
Human Resource
Coordinator
Talent Management
Specialist
Transaction Banking
Executive
Talent Acquisation
Consultant
Securities Services
Executive

269
SSO30401
SSO30500
SSO30501
SSO30600
SSO30601
SSO30602
SSO30603
SSO40100
SSO40101
SSO40200
SSO40300
SSO40301
SSO40302
SSO40303
SSO50100
SSO50200
SSO50201
SSO50202
310
312
314
316
318
320
322
Head of Performance
Management
Payroll Analyst
Head of Operations -
Shared Services
Contract Management
Specialist
Process Improvement
Specialist
Media Research Specialist
Contract Drafter
Compensation & Benefits
Manager
Talent & Organization
Performance Manager
Payroll Executive
Payroll Manager
Payroll Processor
Resource Manager
Business Process
Improvement Manager
Process Improvement
Analyst
Business Analyst
Contract Administrator
Contract Executive
Human Resource
Human Resource
Human Resource
Human Resource
Human Resource
Human Resource
Human Resource
All Groups
All Groups
All Groups
All Groups
All Groups
All Groups
All Groups
Legal & Marketing
Legal & Marketing
Legal & Marketing
Legal & Marketing
Job Code Job Type Similar Job Title Job Grouping Job
Demand
Page
No.

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2360 Persiaran APEC
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Selangor Darul Ehsan, Malaysia
Tel: +603 8315 3000
Toll Free No.: 1-800-88-8338
Fax: +603 8315 3115
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