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ICT’s in Value Chains 
Shaun Ferris
Value chain 
Participants 
 A value chain process focuses on linking 
chain actors with target markets:
Key features of value chain methods? 
 Market linkage process 
 Takes a systems perspective 
 Drives growth through end markets 
 Stimulates commercially-oriented, market-based 
solutions to constraints 
 Upgrades the performance of individual businesses 
and the chain as a whole 
 Fosters and facilitates competitiveness by building 
inter-business relationships
The value chain 
There are three different types of actors 
They each have different ICT needs 
and solutions 
The Institutions and Rules 
The Core Actors 
Business Service 
Providers 
Extension, vets, inputs, transport, banks
Extension ICT’s 
Distance 
learning / 
training 
materials 
Farmer 
registration 
Project support 
Business 
planning 
Profitability 
analysis 
Project set 
Crop 
Data forms 
monitoring 
Map and 
Track 
up 
Baseline / 
impact 
Distance 
learning 
Map and Track 
service delivery 
audit
Farmer ICT’s 
ICT applications in value chains 
Farmbook 
calculators 
Mob 
Trans 
Opp 
Bank 
Brainhoney 
Training 
MPESA - 
$$ 
Reuters/ 
Farm-radio 
Swiss Re WI 
Pre-production Production Postharvest Marketing 
Market 
planning 
MIS and 
Inputs 
Finance 
Farmbook 
calculators 
Esoko 
Esoko 
/ 
Reuters 
Esoko 
/RL MIS 
Digital 
Green 
SMS 
voice 
Cropster / 
Muddy-Boots 
Esoko / RL 
AMITSA 
Production 
tips 
Marketing 
decisions 
Transport 
Feedback 
Polls 
Production Finance 
Finance 
Market price 
decisions 
Storage 
performance 
Chain wide 
Market Linkage 
Best 
Practices 
Best 
Practices 
SM Biz 
Product 
Bulking 
Financial 
flows 
Insurance 
Traceability
Systems Integration 
Project staff 
Partner staff 
Second level aggregate database e.g. (sales force) 
1st stage 
Database 
7 
Survey Info 
1st stage 
Database 
Service Delivery 
Info 
Registration 
Info 
Extension / Service 
provider 
Farmers 
Third-Party Databases 
and Websites 
Extension / Service 
provider 
Extension / Service 
provider 
Farmers Farmers 
1st stage 
Database
Time frames 
Safety net clients Food aid and asset transfer
Targeting 
Top 1-2% of commercial smallholder 
farmers who produce up to 50% of the 
traded grain 
15-18% of smallholders who sell the 
bulk of the other 50% of traded grain 
20-30 % of farmers who are 
market neutral (weather 
dependent) 
30-50% of farmers 
who are net buyers 
Periodic 
sellers 
Market Ready 
smallholders 
Data based on Sitko et al. MSU. 
Trends and transformations in staple 
food markets in Eastern and 
Southern Africa 
Market limited smallholders 
Highly vulnerable Poor (ultra poor) 
2-3 year process 
5-8 year process
Key Challenges 
 Most smallholder farmers work outside of value 
chains. 
 Value chain support requires a shift in extension to 
business advice in addition to production 
 100’s of farmers to one Extension worker 
 Using value chain information requires a learning 
process for farmers and that takes time. 
 Millions of farmers want customized information, 
most do not get it. 
 Most farmers expect free services, which needs to 
change
Conclusions 
1. Great progress in ICT solutions, but How many 
extension services are using these methods? 
 Need to find best fit options to shift from traditional 
delivery channels and ICT-enabled channels 
2. Must focus on scale to achieve cost recovery and 
value added? 
 To do this we need better public-private 
partnerships? 
3. Need more return on investment studies to 
highlight the value of ICT-enabled approaches 
 – and effectiveness compared to other approaches?

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ICT’s in Value Chains

  • 1. ICT’s in Value Chains Shaun Ferris
  • 2. Value chain Participants  A value chain process focuses on linking chain actors with target markets:
  • 3. Key features of value chain methods?  Market linkage process  Takes a systems perspective  Drives growth through end markets  Stimulates commercially-oriented, market-based solutions to constraints  Upgrades the performance of individual businesses and the chain as a whole  Fosters and facilitates competitiveness by building inter-business relationships
  • 4. The value chain There are three different types of actors They each have different ICT needs and solutions The Institutions and Rules The Core Actors Business Service Providers Extension, vets, inputs, transport, banks
  • 5. Extension ICT’s Distance learning / training materials Farmer registration Project support Business planning Profitability analysis Project set Crop Data forms monitoring Map and Track up Baseline / impact Distance learning Map and Track service delivery audit
  • 6. Farmer ICT’s ICT applications in value chains Farmbook calculators Mob Trans Opp Bank Brainhoney Training MPESA - $$ Reuters/ Farm-radio Swiss Re WI Pre-production Production Postharvest Marketing Market planning MIS and Inputs Finance Farmbook calculators Esoko Esoko / Reuters Esoko /RL MIS Digital Green SMS voice Cropster / Muddy-Boots Esoko / RL AMITSA Production tips Marketing decisions Transport Feedback Polls Production Finance Finance Market price decisions Storage performance Chain wide Market Linkage Best Practices Best Practices SM Biz Product Bulking Financial flows Insurance Traceability
  • 7. Systems Integration Project staff Partner staff Second level aggregate database e.g. (sales force) 1st stage Database 7 Survey Info 1st stage Database Service Delivery Info Registration Info Extension / Service provider Farmers Third-Party Databases and Websites Extension / Service provider Extension / Service provider Farmers Farmers 1st stage Database
  • 8. Time frames Safety net clients Food aid and asset transfer
  • 9. Targeting Top 1-2% of commercial smallholder farmers who produce up to 50% of the traded grain 15-18% of smallholders who sell the bulk of the other 50% of traded grain 20-30 % of farmers who are market neutral (weather dependent) 30-50% of farmers who are net buyers Periodic sellers Market Ready smallholders Data based on Sitko et al. MSU. Trends and transformations in staple food markets in Eastern and Southern Africa Market limited smallholders Highly vulnerable Poor (ultra poor) 2-3 year process 5-8 year process
  • 10. Key Challenges  Most smallholder farmers work outside of value chains.  Value chain support requires a shift in extension to business advice in addition to production  100’s of farmers to one Extension worker  Using value chain information requires a learning process for farmers and that takes time.  Millions of farmers want customized information, most do not get it.  Most farmers expect free services, which needs to change
  • 11. Conclusions 1. Great progress in ICT solutions, but How many extension services are using these methods?  Need to find best fit options to shift from traditional delivery channels and ICT-enabled channels 2. Must focus on scale to achieve cost recovery and value added?  To do this we need better public-private partnerships? 3. Need more return on investment studies to highlight the value of ICT-enabled approaches  – and effectiveness compared to other approaches?