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IDC Insights Overview Oct 2011

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The document provides an overview of IDC Insights, including: - IDC's global research capabilities covering over 110 countries and 1,000+ analysts located around the world. - IDC's vertical market research programs that provide a cross-industry view of technology adoption trends and spending across different industries. - The types of industry and technology research IDC conducts including forecasts, vendor share analysis, and IT budget benchmarks across hardware, software, services, and telecom markets.

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IDC Insights’ Executive Overview October 2011 Copyright IDC. Reproduction is forbidden unless authorized. All rights reserved.
Agenda Corporate Overview Vertical Market Capabilities at IDC • Cross Industry Coverage (Vertical Markets) • Industry-Specific Coverage (Insights) IDC’s IT Executive Programs (IEP) IT Professional Benchmarking Tools IDC’s Community © IDC Feb-12 2
IDG Overview  IDG is the world's leading technology media, events and research company. Since its founding in 1964, IDG has been committed to helping people acquire and use technology successfully  IDG brands have become the trusted source for advice and insight into technology news and trends around the world  IDG Enterprise brings together unique editorial brands (CIO, Computerworld, CSO, DEMO, InfoWorld, ITworld and Network World) to serve the information needs of our technology and security- focused audiences.  In addition, the CIO Executive Council, a peer advisory service, brings together the nation's top CIOs, as well as provides community and leadership development tools for their staffs.  Over the past 48 years, IDG has grown into a multi-billion dollar company, reaching technology audiences in more than 90 countries. Approximately 200 magazines and newspapers and 460 websites are in the IDG world family, which together with events, serve about 270 million people with information one or more times a month. © IDC Feb-12 3
IDC Overview  IDC is the premier independent global market intelligence, events, and advisory firm for information technology, telecommunications, and consumer technology markets  IDC is a subsidiary of IDG, the world's leading technology media, events and research company  IDC has been delivering IT intelligence, industry analysis, market data, and strategic guidance since its 1964 founding by Patrick McGovern  More than 1,060 IDC analysts, including in-house statisticians and economists, provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries  Our multilingual, multicultural workforce surveys over 300,000 technology users and decision makers annually, delivering unrivaled coverage  We advise IT professionals on making more effective technology decisions by providing insightful fact-based research and consulting services © IDC Feb-12 4
IDC’s Research Assets are Distributed Around the World IDC’s 1,000+ analysts are located in all regions around the world with coverage of 110 countries. EMEA / CEMA 29% US/Canada 34% Latin America 8% Asia / Pacific inc. Japan 29% © IDC Feb-12 5
IDC Vertical Market Research Programs Two Lines of Industry Products: Cross Industry & Industry Specific Worldwide & Regional Vertical Markets Programs provide regional and country-level market opportunity analysis for major Black Book technology category groupings by industry. Vertical Views and Forecasters Programs provide the most granular view of the market opportunities for a specific technology. IT Wallet and Budget Benchmarks Programs assists IT vendors’ with their industry go-to-market strategies by calculating “share of wallet” and IT budget benchmarks. © IDC Feb-12
An Industry View Integrated with a Technology View Provide definitive IT market size and assumptions about technology market adoption Technology Expertise Industry Expertise Vertical Integration Information technology Industry business Industry segmentation environment IT market dynamics of IT markets Industry business IT vendor strategies Cross industry view processes Shipments (market size) of investment priorities IT vendors serving Outlook on technology IT vendors’ that industry advancements industry strategies IT investment priorities Industry-specific technology Provide outlook about demand for and application of IT in that industry © IDC Feb-12 7
IDC’s Vertical Group Capabilities We provide a granular, cross-industry view of IDC’s technology data  Cross-industry forecasts (109 technology markets), vendor share analysis (200+ companies) and company-specific spending data (2,500 global companies)  Qualitative analysis and insight of industry trends driving IT adoption  Custom mapping of data from IDC’s industry view to the client’s view © IDC Feb-12 8
Standard Region, Industry, Tech & Co. Size Coverage Technology 15 BB Hardware Markets + Telco 80 Software Markets 14 Services Markets Industry Banking Wholesale Transportation Insurance Professional Services Communications and Media Securities and Investment Services Consumer and Utilities Recreational Services Discrete Manufacturing Construction Government Process Manufacturing Resource Industries Education Retail Home Business and Healthcare Providers Consumer Company 1-99 employees 1,000-2,499 employees Size 100-249 employees 2,500-4,999 employees 250-499 employees 5,000+ employees 500-999 employees Region  Worldwide  North America Country  U.S  50 States  MSA © IDC Feb-12 9
Forecast Analysis IDC Published Forecasts by Verticals 15 Hardware and 50 Services 14 Services Teleco Markets 80 Software Markets Markets Vendors  High End Servers • IT consulting  Mid Range Servers • Business consulting  Volume Servers • Systems integration  PCs • Application development  Networking Equipment • IT outsourcing  Peripherals, Storage and • Hardware and software support Other  Storage by installation • IT training and education environment • Business process outsourcing  Wireline voice • HR BPO  Wireline data • Customer management BPO  Wireless voice • Procurement BPO  Wireless data • Finance and accounting BPO © IDC Feb-12 10
Vendor Share Analysis Vendor share revenue analysis by technology market and vertical  Regional segmentation: Worldwide, Americas or U.S.  Years covered: 2008, 2009, 2010  Company size segmentation 150 + Software 50 + ServicesServices 50 Vendors Vendors Vendors Adobe Accenture Region WW Autodesk Primary_Market Secondary_Market (All) Content Applications Atos BEA Sum of Revenue Year Bain Vendor Vertical 2006 2007 BMC Adobe 01. Banking 02. Insurance 89 18 108 22 BearingPoint CA 03. Securities and Investment Services 04. Discrete Manufacturing 54 89 66 110 BT Group 05. Process Manufacturing 301 370 Cerner 06. Retail 71 87 07. Wholesale 71 88 CapGemini Cisco 08. Professional Services 09. Consumer & Recreational Services 265 71 329 109 10. Healthcare 54 70 Cognizant EMC 11. Transportation 12. Communications and Media 53 124 66 153 13. Utilities 36 44 Convergys IBM 14. Construction 18 17 McAfee 15. Resource Industries 16. Government 0 283 0 331 Deloitte 17. Education 141 174 Microsoft Apple 18. Home Business and Consumer 01. Banking 37 6 45 6 EDS 02. Insurance 3 3 Oracle 03. Securities and Investment Services 04. Discrete Manufacturing 1 6 1 7 IBM 05. Process Manufacturing 5 6 SAP 06. Retail 3 3 Infosys 07. Wholesale 2 2 Siemens 08. Professional Services 09. Consumer & Recreational Services 7 1 7 1 Logica 10. Healthcare 4 5 SunGard 11. Transportation 2 2 McKinsey 12. Communications and Media 9 10 Sybase 13. Utilities 14. Construction 2 1 2 1 Satyam 15. Resource Industries 1 1 Teradata 16. Government 2 3 Tata 17. Education 46 50 VMWare 18. Home Business and Consumer 72 79 Wipro © IDC Feb-12 11
Company Analysis – WW and U.S. IT Wallet IT spending at a company level for thousands of the world’s largest companies  IT spend by hardware, software, IT services, telecom services, and internal spend 4 Company Sizes  Regional segmentation: Americas, EMEA, AP (Worldwide Wallet), US spend only (US Wallet), CN spend only (Canada Wallet), A/P spend only (A/P Wallet)  Years covered: 2010, 2011, 2012 © IDC Feb-12 12
IDC Insights - Specific Advisory Services IDC Insights lines of business assist businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Our global research and analysis is focused on mitigating technology risks, maximizing the effectiveness of IT investments, identifying new opportunities, and bringing forth technology solutions that are aligned with the organization's business objectives. Serving the energy, financial services, government, healthcare, manufacturing and retail industries, our research covers over 200 technology markets including cloud computing, business analytics, outsourcing, enterprise mobility, sustainability, IT governance, data center, social media and many more. “IDC has demonstrated a solid approach for concentrating on and carving out the Insights product lines based on a core of best practices and benchmarking metrics. Each of the verticals prodcuts has specific deliverables that meet the needs of that vertical industry, underscoring IDC’s philosophy that one size will not fit all.” Outsell Inc., “IDC Grows Vertically Through Insights Product Line”, Nov. 07 © IDC Feb-12 13
Industry Analysts Depth and Experience 100+ Industry Analysts Located Around the World Cross Industry 28% Energy 16% Financial Services 18% Manufacturing / Retail 16% Government 11% Health / Life Science 11% © IDC Feb-12 14
IDC Insights Competencies  Smart Grid  Mobile Banking and Payment  Infrastructure Consolidation  Clean Energy  Enterprise Risk Management  Smart Government  Intelligent Oil and Gas  Customer Centricity  Smart Cities  Utility Analytics  Accountable Care  Supply Chain Modernization  Retail PLM and Sourcing Optimization  Connected Health  Next Generation Product Lifecycle Management  Customer Experience (Retail  Healthcare Industry Omnichannel) Reform  Operational Technology  Merchandising Strategies  Life Sciences Industry Transformation © IDC Feb-12
IDC Insights Research Document Architecture We develop our research around IT decisions Insights Research % of WW/US2012 Business Decisions Document Types Insights Studies Understanding Where Industry Is Going Top 10 Predictions 13% Developing Business Strategy and Processes Business Strategy 30% Making the Business Case Best Practices 20% Selecting the Right Technology Technology Selection 14% Selecting the Right IT Supplier Vendor Assessment 15% Implementing Technology Methods and Practices 10% © IDC Feb-12
2012 IDC Insights IDC MarketScapes IDC Energy Insights •IDC MarketScape: Smart Building Lighting Control Systems •IDC MarketScape: Plug-In Electric Vehicle (PEV) Charging Stations •IDC MarketScape: Residential Solar Inverters in EMEA •IDC MarketScape: IT Service Providers in the EMEA Utility Industry •IDC MarketScape: Work and Asset Management •IDC MarketScape: Commercial Scale Solar Inverters •IDC MarketScape: Work and Asset Management •IDC MarketScape: Project Portfolio Management (PPM) •IDC MarketScape: Environment, Health & Safety (EH&S) IDC Financial Insights •IDC MarketScape: Card Management Vendor Propositions •IDC MarketScape: Commercial Transaction Gateway System Vendors •IDC MarketScape: Mobile Banking & Payment •IDC MarketScape: Online Financial Management Software •IDC MarketScape: European Mobile Banking and Payments Software •IDC Marketscape: Portfolio Management Systems •IDC Marketscape: Market Data Providers •IDC MarketScape: Enterprise Payments Software •IDC MarketScape: Debit Processing Software and Services Source: Energy Insights Document #EI227555 •IDC MarketScape: Trade and Risk Management Solutions © IDC Feb-12 17
2012 IDC Insights IDC MarketScapes IDC Government Insights •IDC MarketScape: Content Management Solution Providers •IDC MarketScape: Cloud Providers Working with the Federal Government •IDC MarketScape: Electronic Content Management Solution Providers in Western Europe IDC Health Insights •IDC MarketScape: Global Life Science CRO Vendor Assessment •IDC MarketScape: U.S. Health Information Exchange Packaged Solutions •IDC MarketScape: U.S. Health Information Exchange Platform Technologies •IDC MarketScape: Electronic Health Record Solution Providers in Western Europe •IDC MarketScape: Health Plan Analytics MarketScape •IDC MarketScape: Clinical Analytics Solutions for Providers •IDC MarketScape: Manufacturing and Supply Chain IT Outsourcing in the Life Sciences •IDC MarketScape: Care Management Vendor(s) IDC Manufacturing Insights •IDC MarketScape: Fulfillment Excellence - Workforce Management Source: Energy Insights Document #EI227555 IDC Retail Insights •IDC MarketScape: POS Software •IDC MarketScape: eCommerce Platforms © IDC Feb-12 18
Industry-Specific Spending Guides Energy Insights •Worldwide Oil & Gas IT Spending Guide •Worldwide Utility IT Spending Guide Financial Insights •Worldwide Banking IT Spending Guide •Worldwide Capital Markets IT Spending Guide •Worldwide Insurance IT Spending Guide Government Insights •U.S. Federal Government IT Spending Guide •U.S. State and Local Government IT Spending Guide •U.S. Line of Business Budget Guide Health Insights •Worldwide Healthcare IT Spending Guide •Worldwide Life Sciences IT Spending Guide Manufacturing Insights •Worldwide Manufacturing and Operations Management Spending Guide •Worldwide Manufacturing IT Spending Guide: PLM Spending Guide •Worldwide Manufacturing IT Spending Guide: Asset Intensive •Worldwide Manufacturing IT Spending Guide: Automotive, Aerospace, Discrete •Worldwide Manufacturing IT Spending Guide: Consumer Goods •Worldwide Manufacturing IT Spending Guide: High Tech and Electronics Retail Insights •Worldwide Retail IT Spending Guide © IDC Feb-12 19
2012 Industry-Specific Primary Research Energy Insights* •American Solar Energy Society (ASES) solar PV installer panel (n=250) •Smart Building Decision Makers (n=250) •Utility Industry Survey (n=169) •Oil & Gas Industry Survey (n=174) Financial Insights* •Banking Industry: Retail Mobile Vendor Survey (n = 15) •Banking Industry: Core Banking 2012 Deals (n = 15) •Banking Industry: 2012 Vertical Group Survey, Banking (n = 375) •Securities Industry IT Buying Intentions for 2012 (n= 180) •Consumer Survey: US Consumer Channel Preference Survey (n = 2,500) •Chief Risk Officer Survey: o Risk Technology global Buying Intentions (n = 200) o 2012 Leading Initiatives (n = 50) o Big Data Assessment (n = 25) •Chief Risk and Security Officer – End-User Strategies for Compliance Clouds (n = 200) •Financial Services Industry: FinTech 100 (n = 400) •Insurance Industry: 2012 Vertical Group Survey, Insurance (n = 300) Government Insights* •Government IT Buying Intentions for 2012 (n = 400) Health Insights* •Health IT Buying Intentions for 2012 (n =200) •Healthcare Payer Business and Technology (n = 50) Manufacturing Insights* •Manufacturing Supply Chain Survey (N= 400+) Retail Insights* •Second Annual Outlook for Mobile and Social eCommerce in the Holiday 2011 Shopping Season (n = 1000) •Retail Industry IT Buying Intentions for 2012 (n = 200) *subject to change © IDC Feb-12 20
2012 Insights Top 10 Predictions Energy Insights Manufacturing Insights •2012 Top 10 North America Utilities Predictions •2012 Top 10 Manufacturing Industry Predictions •2012 Top 10 Worldwide Oil & Gas Predictions •2012 Top 10 Asset Oriented Value Chains (AOVC) Predictions •2012 Top 10 EMEA Utilities Predictions •2012 Top 10 Brand Oriented Value Chains (BOVC) Predictions •2012 Top 10 Asia Pacific Utility Predictions •2012 Top 10 Engineering Oriented Value Chains (EOVC) Predictions •2012 Top 10 Central and Eastern Europe Utility Predictions •2012 Top 10 Supply Chain Predictions •2012 Top 10 Middle East and Africa Oil & Gas Predictions •2012 Top 10 Operations Technology Predictions •2012 Top 10 PLM Predictions Financial Insights •2012 Top 10 for the Four Value Chains •2012 Top 10 Worldwide Financial Services Predictions •2012 Top 10 EMEA Manufacturing Industry Predictions •2012 Top 10 North America Financial Services Predictions •2012 Top 10 Asia/Pacific Manufacturing Predictions •2012 Top 10 Global Risk Management Predictions •2012 Top 10 CEMA Manufacturing Predictions •2012 Top 10 EMEA Banking Predictions •2012 Top 10 Asia/Pacific Banking Predictions Retail Insights •2012 Top 10 Asia/Pacific Insurance Predictions •2012 Top 10 Retail Industry Predictions •2012 Top 10 EMEA Retail Predictions Government Insights •2012 Top 10 Asia Pacific (excluding Japan) Retail Predictions •2012 Top 10 Predictions for Government •2012 Top 10 Merchandising Strategy Predictions •2012 Top 10 EMEA Predictions for Government •2012 Top 10 Asia/Pacific Predictions for Government CIO Agenda •2012 Top 10 Canadian Predictions for Government •2012 Top 10 CIO Priorities Predictions •2012 Top 10 MEA Predictions for Government Health Insights •2012 Top 10 Healthcare Predictions •2012 Top 10 Healthcare Payers Predictions •2012 Top 10 Healthcare Provider Predictions •2012 Top 10 U.S. Health Industry Connected Health Predictions •2012 Top 10 Life Science Predictions •2012 Top 10 EMEA Healthcare Predictions •2012 Top 10 CEMA Healthcare Predictions © IDC Feb-12 21
IDC’s IT Executive Programs Bringing Together the Resources of IDC and IDG The Leading Source for IT Information Our IT Executive Programs unique offering brings together the strength of IDC and our parent company, IDG, the world’s leading technology media, events and research company. IDG, a multi-billion dollar company that has been operating for over 48 years, produces approximately 200 publications and 460 websites. Together, with more than 700 branded conferences in 55 countries (including CIO Executive Council and CIO magazine events), IDG serves over 270 million people with information one or more times a month. © IDC Feb-12 22
IDC’s IT Executive Programs (IEP) Driving Business Strategy through Technology IDC’s IT Executive Programs consists of a family of research programs intended to help today’s time- constrained IT executives make more effective technology decisions. The goal of the program is to offer accurate and timely research that will assist IT executives in mitigating technology risks, maximizing the effectiveness of IT investments, identifying and capitalizing on new opportunities, and bringing forth solutions that are aligned with the organization’s business objectives. IDC’s IT Executive Programs offers a range of services that align with the requirements for your IT organization - from very personalized guidance with a CIO advisor to general research to assist with critical decision making. Executive Technology Advantage Program - Your high touch executive decision making service Industry Technology Advantage Program – Technology insights put into the context of your organization Global Technology Advantage Program – Technology insights for critical decision making © IDC Feb-12
IDC’s IT Executive Programs (IEP) IDC’s IT Executive Programs help IT executives mitigate risk and maximize technology investments by providing global access to IDC’s technology and industry specific research and analysts IDC gives executives the flexibility to create the program that will help achieve outlined corporate goals – from high touch executive decision making services to technology insight for critical decision making Program Features CIO Benefits Professional IT Executive Advisor Guidance CIO Executive IT Community Council Network / Leadership IDC Industry Business Insight Specific Research IDC Global Research Technology Insight © IDC Feb-12 24
IDC IT Advisory Tools - “SmartTools” IDC sets the standard for advisory solutions with a rigorous, fact-based approach designed to optimize your technology purchasing and deployment decisions. SmartAnalysis: SmartIndex: Assists senior sourcing, procurement, and asset Third-party, objective, price benchmarking service management professionals with competitive designed to ensure that buyers will maintain intelligence and market analysis by providing exacting competitive pricing at the beginning and over the peer pricing benchmarks and cost management course of their IT contracts. insights. SmartBuy: Smart Fair Market Value: Online resource, provides a benchmark to chart Saves time and money when establishing financial buyer price position. Strengthens user bargaining terms for used IT hardware acquisitions, end-of-lease power on all desktop PC, laptop, server, and purchases, liquidation of IT assets, or analysis related workstation products. to fair market values. “IDC has been a great help and we have already saved on our PC pricing.” “IDC has helped us to save over $1M per year. - IDC SmartIndex User We gave the vendor a 3 year deal because they agreed to adhere to IDC’s SmartIndex.” - IDC SmartIndex User © IDC Feb-12 25
IDC Community - Six Industry Groups… 6 © IDC Feb-12
…and One Cross-Industry Group © IDC Feb-12
More Information For more news please visit www.idc.com or the specific Insights Websites © IDC Feb-12 28
Questions and Future Requests… Name Title Phone Email © IDC Feb-12 29

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IDC Insights Overview Oct 2011

  • 1. IDC Insights’ Executive Overview October 2011 Copyright IDC. Reproduction is forbidden unless authorized. All rights reserved.
  • 2. Agenda Corporate Overview Vertical Market Capabilities at IDC • Cross Industry Coverage (Vertical Markets) • Industry-Specific Coverage (Insights) IDC’s IT Executive Programs (IEP) IT Professional Benchmarking Tools IDC’s Community © IDC Feb-12 2
  • 3. IDG Overview  IDG is the world's leading technology media, events and research company. Since its founding in 1964, IDG has been committed to helping people acquire and use technology successfully  IDG brands have become the trusted source for advice and insight into technology news and trends around the world  IDG Enterprise brings together unique editorial brands (CIO, Computerworld, CSO, DEMO, InfoWorld, ITworld and Network World) to serve the information needs of our technology and security- focused audiences.  In addition, the CIO Executive Council, a peer advisory service, brings together the nation's top CIOs, as well as provides community and leadership development tools for their staffs.  Over the past 48 years, IDG has grown into a multi-billion dollar company, reaching technology audiences in more than 90 countries. Approximately 200 magazines and newspapers and 460 websites are in the IDG world family, which together with events, serve about 270 million people with information one or more times a month. © IDC Feb-12 3
  • 4. IDC Overview  IDC is the premier independent global market intelligence, events, and advisory firm for information technology, telecommunications, and consumer technology markets  IDC is a subsidiary of IDG, the world's leading technology media, events and research company  IDC has been delivering IT intelligence, industry analysis, market data, and strategic guidance since its 1964 founding by Patrick McGovern  More than 1,060 IDC analysts, including in-house statisticians and economists, provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries  Our multilingual, multicultural workforce surveys over 300,000 technology users and decision makers annually, delivering unrivaled coverage  We advise IT professionals on making more effective technology decisions by providing insightful fact-based research and consulting services © IDC Feb-12 4
  • 5. IDC’s Research Assets are Distributed Around the World IDC’s 1,000+ analysts are located in all regions around the world with coverage of 110 countries. EMEA / CEMA 29% US/Canada 34% Latin America 8% Asia / Pacific inc. Japan 29% © IDC Feb-12 5
  • 6. IDC Vertical Market Research Programs Two Lines of Industry Products: Cross Industry & Industry Specific Worldwide & Regional Vertical Markets Programs provide regional and country-level market opportunity analysis for major Black Book technology category groupings by industry. Vertical Views and Forecasters Programs provide the most granular view of the market opportunities for a specific technology. IT Wallet and Budget Benchmarks Programs assists IT vendors’ with their industry go-to-market strategies by calculating “share of wallet” and IT budget benchmarks. © IDC Feb-12
  • 7. An Industry View Integrated with a Technology View Provide definitive IT market size and assumptions about technology market adoption Technology Expertise Industry Expertise Vertical Integration Information technology Industry business Industry segmentation environment IT market dynamics of IT markets Industry business IT vendor strategies Cross industry view processes Shipments (market size) of investment priorities IT vendors serving Outlook on technology IT vendors’ that industry advancements industry strategies IT investment priorities Industry-specific technology Provide outlook about demand for and application of IT in that industry © IDC Feb-12 7
  • 8. IDC’s Vertical Group Capabilities We provide a granular, cross-industry view of IDC’s technology data  Cross-industry forecasts (109 technology markets), vendor share analysis (200+ companies) and company-specific spending data (2,500 global companies)  Qualitative analysis and insight of industry trends driving IT adoption  Custom mapping of data from IDC’s industry view to the client’s view © IDC Feb-12 8
  • 9. Standard Region, Industry, Tech & Co. Size Coverage Technology 15 BB Hardware Markets + Telco 80 Software Markets 14 Services Markets Industry Banking Wholesale Transportation Insurance Professional Services Communications and Media Securities and Investment Services Consumer and Utilities Recreational Services Discrete Manufacturing Construction Government Process Manufacturing Resource Industries Education Retail Home Business and Healthcare Providers Consumer Company 1-99 employees 1,000-2,499 employees Size 100-249 employees 2,500-4,999 employees 250-499 employees 5,000+ employees 500-999 employees Region  Worldwide  North America Country  U.S  50 States  MSA © IDC Feb-12 9
  • 10. Forecast Analysis IDC Published Forecasts by Verticals 15 Hardware and 50 Services 14 Services Teleco Markets 80 Software Markets Markets Vendors  High End Servers • IT consulting  Mid Range Servers • Business consulting  Volume Servers • Systems integration  PCs • Application development  Networking Equipment • IT outsourcing  Peripherals, Storage and • Hardware and software support Other  Storage by installation • IT training and education environment • Business process outsourcing  Wireline voice • HR BPO  Wireline data • Customer management BPO  Wireless voice • Procurement BPO  Wireless data • Finance and accounting BPO © IDC Feb-12 10
  • 11. Vendor Share Analysis Vendor share revenue analysis by technology market and vertical  Regional segmentation: Worldwide, Americas or U.S.  Years covered: 2008, 2009, 2010  Company size segmentation 150 + Software 50 + ServicesServices 50 Vendors Vendors Vendors Adobe Accenture Region WW Autodesk Primary_Market Secondary_Market (All) Content Applications Atos BEA Sum of Revenue Year Bain Vendor Vertical 2006 2007 BMC Adobe 01. Banking 02. Insurance 89 18 108 22 BearingPoint CA 03. Securities and Investment Services 04. Discrete Manufacturing 54 89 66 110 BT Group 05. Process Manufacturing 301 370 Cerner 06. Retail 71 87 07. Wholesale 71 88 CapGemini Cisco 08. Professional Services 09. Consumer & Recreational Services 265 71 329 109 10. Healthcare 54 70 Cognizant EMC 11. Transportation 12. Communications and Media 53 124 66 153 13. Utilities 36 44 Convergys IBM 14. Construction 18 17 McAfee 15. Resource Industries 16. Government 0 283 0 331 Deloitte 17. Education 141 174 Microsoft Apple 18. Home Business and Consumer 01. Banking 37 6 45 6 EDS 02. Insurance 3 3 Oracle 03. Securities and Investment Services 04. Discrete Manufacturing 1 6 1 7 IBM 05. Process Manufacturing 5 6 SAP 06. Retail 3 3 Infosys 07. Wholesale 2 2 Siemens 08. Professional Services 09. Consumer & Recreational Services 7 1 7 1 Logica 10. Healthcare 4 5 SunGard 11. Transportation 2 2 McKinsey 12. Communications and Media 9 10 Sybase 13. Utilities 14. Construction 2 1 2 1 Satyam 15. Resource Industries 1 1 Teradata 16. Government 2 3 Tata 17. Education 46 50 VMWare 18. Home Business and Consumer 72 79 Wipro © IDC Feb-12 11
  • 12. Company Analysis – WW and U.S. IT Wallet IT spending at a company level for thousands of the world’s largest companies  IT spend by hardware, software, IT services, telecom services, and internal spend 4 Company Sizes  Regional segmentation: Americas, EMEA, AP (Worldwide Wallet), US spend only (US Wallet), CN spend only (Canada Wallet), A/P spend only (A/P Wallet)  Years covered: 2010, 2011, 2012 © IDC Feb-12 12
  • 13. IDC Insights - Specific Advisory Services IDC Insights lines of business assist businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Our global research and analysis is focused on mitigating technology risks, maximizing the effectiveness of IT investments, identifying new opportunities, and bringing forth technology solutions that are aligned with the organization's business objectives. Serving the energy, financial services, government, healthcare, manufacturing and retail industries, our research covers over 200 technology markets including cloud computing, business analytics, outsourcing, enterprise mobility, sustainability, IT governance, data center, social media and many more. “IDC has demonstrated a solid approach for concentrating on and carving out the Insights product lines based on a core of best practices and benchmarking metrics. Each of the verticals prodcuts has specific deliverables that meet the needs of that vertical industry, underscoring IDC’s philosophy that one size will not fit all.” Outsell Inc., “IDC Grows Vertically Through Insights Product Line”, Nov. 07 © IDC Feb-12 13
  • 14. Industry Analysts Depth and Experience 100+ Industry Analysts Located Around the World Cross Industry 28% Energy 16% Financial Services 18% Manufacturing / Retail 16% Government 11% Health / Life Science 11% © IDC Feb-12 14
  • 15. IDC Insights Competencies  Smart Grid  Mobile Banking and Payment  Infrastructure Consolidation  Clean Energy  Enterprise Risk Management  Smart Government  Intelligent Oil and Gas  Customer Centricity  Smart Cities  Utility Analytics  Accountable Care  Supply Chain Modernization  Retail PLM and Sourcing Optimization  Connected Health  Next Generation Product Lifecycle Management  Customer Experience (Retail  Healthcare Industry Omnichannel) Reform  Operational Technology  Merchandising Strategies  Life Sciences Industry Transformation © IDC Feb-12
  • 16. IDC Insights Research Document Architecture We develop our research around IT decisions Insights Research % of WW/US2012 Business Decisions Document Types Insights Studies Understanding Where Industry Is Going Top 10 Predictions 13% Developing Business Strategy and Processes Business Strategy 30% Making the Business Case Best Practices 20% Selecting the Right Technology Technology Selection 14% Selecting the Right IT Supplier Vendor Assessment 15% Implementing Technology Methods and Practices 10% © IDC Feb-12
  • 17. 2012 IDC Insights IDC MarketScapes IDC Energy Insights •IDC MarketScape: Smart Building Lighting Control Systems •IDC MarketScape: Plug-In Electric Vehicle (PEV) Charging Stations •IDC MarketScape: Residential Solar Inverters in EMEA •IDC MarketScape: IT Service Providers in the EMEA Utility Industry •IDC MarketScape: Work and Asset Management •IDC MarketScape: Commercial Scale Solar Inverters •IDC MarketScape: Work and Asset Management •IDC MarketScape: Project Portfolio Management (PPM) •IDC MarketScape: Environment, Health & Safety (EH&S) IDC Financial Insights •IDC MarketScape: Card Management Vendor Propositions •IDC MarketScape: Commercial Transaction Gateway System Vendors •IDC MarketScape: Mobile Banking & Payment •IDC MarketScape: Online Financial Management Software •IDC MarketScape: European Mobile Banking and Payments Software •IDC Marketscape: Portfolio Management Systems •IDC Marketscape: Market Data Providers •IDC MarketScape: Enterprise Payments Software •IDC MarketScape: Debit Processing Software and Services Source: Energy Insights Document #EI227555 •IDC MarketScape: Trade and Risk Management Solutions © IDC Feb-12 17
  • 18. 2012 IDC Insights IDC MarketScapes IDC Government Insights •IDC MarketScape: Content Management Solution Providers •IDC MarketScape: Cloud Providers Working with the Federal Government •IDC MarketScape: Electronic Content Management Solution Providers in Western Europe IDC Health Insights •IDC MarketScape: Global Life Science CRO Vendor Assessment •IDC MarketScape: U.S. Health Information Exchange Packaged Solutions •IDC MarketScape: U.S. Health Information Exchange Platform Technologies •IDC MarketScape: Electronic Health Record Solution Providers in Western Europe •IDC MarketScape: Health Plan Analytics MarketScape •IDC MarketScape: Clinical Analytics Solutions for Providers •IDC MarketScape: Manufacturing and Supply Chain IT Outsourcing in the Life Sciences •IDC MarketScape: Care Management Vendor(s) IDC Manufacturing Insights •IDC MarketScape: Fulfillment Excellence - Workforce Management Source: Energy Insights Document #EI227555 IDC Retail Insights •IDC MarketScape: POS Software •IDC MarketScape: eCommerce Platforms © IDC Feb-12 18
  • 19. Industry-Specific Spending Guides Energy Insights •Worldwide Oil & Gas IT Spending Guide •Worldwide Utility IT Spending Guide Financial Insights •Worldwide Banking IT Spending Guide •Worldwide Capital Markets IT Spending Guide •Worldwide Insurance IT Spending Guide Government Insights •U.S. Federal Government IT Spending Guide •U.S. State and Local Government IT Spending Guide •U.S. Line of Business Budget Guide Health Insights •Worldwide Healthcare IT Spending Guide •Worldwide Life Sciences IT Spending Guide Manufacturing Insights •Worldwide Manufacturing and Operations Management Spending Guide •Worldwide Manufacturing IT Spending Guide: PLM Spending Guide •Worldwide Manufacturing IT Spending Guide: Asset Intensive •Worldwide Manufacturing IT Spending Guide: Automotive, Aerospace, Discrete •Worldwide Manufacturing IT Spending Guide: Consumer Goods •Worldwide Manufacturing IT Spending Guide: High Tech and Electronics Retail Insights •Worldwide Retail IT Spending Guide © IDC Feb-12 19
  • 20. 2012 Industry-Specific Primary Research Energy Insights* •American Solar Energy Society (ASES) solar PV installer panel (n=250) •Smart Building Decision Makers (n=250) •Utility Industry Survey (n=169) •Oil & Gas Industry Survey (n=174) Financial Insights* •Banking Industry: Retail Mobile Vendor Survey (n = 15) •Banking Industry: Core Banking 2012 Deals (n = 15) •Banking Industry: 2012 Vertical Group Survey, Banking (n = 375) •Securities Industry IT Buying Intentions for 2012 (n= 180) •Consumer Survey: US Consumer Channel Preference Survey (n = 2,500) •Chief Risk Officer Survey: o Risk Technology global Buying Intentions (n = 200) o 2012 Leading Initiatives (n = 50) o Big Data Assessment (n = 25) •Chief Risk and Security Officer – End-User Strategies for Compliance Clouds (n = 200) •Financial Services Industry: FinTech 100 (n = 400) •Insurance Industry: 2012 Vertical Group Survey, Insurance (n = 300) Government Insights* •Government IT Buying Intentions for 2012 (n = 400) Health Insights* •Health IT Buying Intentions for 2012 (n =200) •Healthcare Payer Business and Technology (n = 50) Manufacturing Insights* •Manufacturing Supply Chain Survey (N= 400+) Retail Insights* •Second Annual Outlook for Mobile and Social eCommerce in the Holiday 2011 Shopping Season (n = 1000) •Retail Industry IT Buying Intentions for 2012 (n = 200) *subject to change © IDC Feb-12 20
  • 21. 2012 Insights Top 10 Predictions Energy Insights Manufacturing Insights •2012 Top 10 North America Utilities Predictions •2012 Top 10 Manufacturing Industry Predictions •2012 Top 10 Worldwide Oil & Gas Predictions •2012 Top 10 Asset Oriented Value Chains (AOVC) Predictions •2012 Top 10 EMEA Utilities Predictions •2012 Top 10 Brand Oriented Value Chains (BOVC) Predictions •2012 Top 10 Asia Pacific Utility Predictions •2012 Top 10 Engineering Oriented Value Chains (EOVC) Predictions •2012 Top 10 Central and Eastern Europe Utility Predictions •2012 Top 10 Supply Chain Predictions •2012 Top 10 Middle East and Africa Oil & Gas Predictions •2012 Top 10 Operations Technology Predictions •2012 Top 10 PLM Predictions Financial Insights •2012 Top 10 for the Four Value Chains •2012 Top 10 Worldwide Financial Services Predictions •2012 Top 10 EMEA Manufacturing Industry Predictions •2012 Top 10 North America Financial Services Predictions •2012 Top 10 Asia/Pacific Manufacturing Predictions •2012 Top 10 Global Risk Management Predictions •2012 Top 10 CEMA Manufacturing Predictions •2012 Top 10 EMEA Banking Predictions •2012 Top 10 Asia/Pacific Banking Predictions Retail Insights •2012 Top 10 Asia/Pacific Insurance Predictions •2012 Top 10 Retail Industry Predictions •2012 Top 10 EMEA Retail Predictions Government Insights •2012 Top 10 Asia Pacific (excluding Japan) Retail Predictions •2012 Top 10 Predictions for Government •2012 Top 10 Merchandising Strategy Predictions •2012 Top 10 EMEA Predictions for Government •2012 Top 10 Asia/Pacific Predictions for Government CIO Agenda •2012 Top 10 Canadian Predictions for Government •2012 Top 10 CIO Priorities Predictions •2012 Top 10 MEA Predictions for Government Health Insights •2012 Top 10 Healthcare Predictions •2012 Top 10 Healthcare Payers Predictions •2012 Top 10 Healthcare Provider Predictions •2012 Top 10 U.S. Health Industry Connected Health Predictions •2012 Top 10 Life Science Predictions •2012 Top 10 EMEA Healthcare Predictions •2012 Top 10 CEMA Healthcare Predictions © IDC Feb-12 21
  • 22. IDC’s IT Executive Programs Bringing Together the Resources of IDC and IDG The Leading Source for IT Information Our IT Executive Programs unique offering brings together the strength of IDC and our parent company, IDG, the world’s leading technology media, events and research company. IDG, a multi-billion dollar company that has been operating for over 48 years, produces approximately 200 publications and 460 websites. Together, with more than 700 branded conferences in 55 countries (including CIO Executive Council and CIO magazine events), IDG serves over 270 million people with information one or more times a month. © IDC Feb-12 22
  • 23. IDC’s IT Executive Programs (IEP) Driving Business Strategy through Technology IDC’s IT Executive Programs consists of a family of research programs intended to help today’s time- constrained IT executives make more effective technology decisions. The goal of the program is to offer accurate and timely research that will assist IT executives in mitigating technology risks, maximizing the effectiveness of IT investments, identifying and capitalizing on new opportunities, and bringing forth solutions that are aligned with the organization’s business objectives. IDC’s IT Executive Programs offers a range of services that align with the requirements for your IT organization - from very personalized guidance with a CIO advisor to general research to assist with critical decision making. Executive Technology Advantage Program - Your high touch executive decision making service Industry Technology Advantage Program – Technology insights put into the context of your organization Global Technology Advantage Program – Technology insights for critical decision making © IDC Feb-12
  • 24. IDC’s IT Executive Programs (IEP) IDC’s IT Executive Programs help IT executives mitigate risk and maximize technology investments by providing global access to IDC’s technology and industry specific research and analysts IDC gives executives the flexibility to create the program that will help achieve outlined corporate goals – from high touch executive decision making services to technology insight for critical decision making Program Features CIO Benefits Professional IT Executive Advisor Guidance CIO Executive IT Community Council Network / Leadership IDC Industry Business Insight Specific Research IDC Global Research Technology Insight © IDC Feb-12 24
  • 25. IDC IT Advisory Tools - “SmartTools” IDC sets the standard for advisory solutions with a rigorous, fact-based approach designed to optimize your technology purchasing and deployment decisions. SmartAnalysis: SmartIndex: Assists senior sourcing, procurement, and asset Third-party, objective, price benchmarking service management professionals with competitive designed to ensure that buyers will maintain intelligence and market analysis by providing exacting competitive pricing at the beginning and over the peer pricing benchmarks and cost management course of their IT contracts. insights. SmartBuy: Smart Fair Market Value: Online resource, provides a benchmark to chart Saves time and money when establishing financial buyer price position. Strengthens user bargaining terms for used IT hardware acquisitions, end-of-lease power on all desktop PC, laptop, server, and purchases, liquidation of IT assets, or analysis related workstation products. to fair market values. “IDC has been a great help and we have already saved on our PC pricing.” “IDC has helped us to save over $1M per year. - IDC SmartIndex User We gave the vendor a 3 year deal because they agreed to adhere to IDC’s SmartIndex.” - IDC SmartIndex User © IDC Feb-12 25
  • 26. IDC Community - Six Industry Groups… 6 © IDC Feb-12
  • 27. …and One Cross-Industry Group © IDC Feb-12
  • 28. More Information For more news please visit www.idc.com or the specific Insights Websites © IDC Feb-12 28
  • 29. Questions and Future Requests… Name Title Phone Email © IDC Feb-12 29

Editor's Notes

  • #24: Tie in updated elevator pitchIDC Insights lines of business assist businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Our global research and analysis is focused on mitigating technology risks, maximizing the effectiveness of IT investments, identifying new opportunities, and bringing forth technology solutions that are aligned with the organization's business objectives.
  • #25: IDC's IT Executive Programs help IT executives make more effective technology decisions by providing accurate, timely, and insightful information. IDC's team of 1000+ global analysts paired with CIO Executive Councils' 500+ CIOs members provides IT executives with a global resource to help accelerate the decision making process. Our research and analysis assists IT executives in mitigating technology risks, maximizing the effectiveness of IT investments, identifying and capitalizing on new opportunities, and bringing forth solutions that are aligned with the organization's business objectives. IDC's IT Executive Programs offering includes access to the IDC analyst community and IT executives who help provide guidance and insight to the members. Exclusive benefits include industry-specific data, a close network of your peers, and a dedicated advisor and membership in the CIO Executive Council. We offer a range of services that align with the requirements of your IT organization from very personalized guidance with a CIO advisor to general research to assist with critical decision making.