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Making Smart Choices:Data-Driven Decision Making in Academic LibrariesIDS Project ConferenceAugust 3, 2010Oswego, NYMichael Levine-ClarkCollections LibrarianUniversity of Denver
Making Smart Choices: Data-Driven Decision Making in Academic Libraries
Could a library buy used books instead of new?
Used Book Sites	ABEBooksAlibrisAmazon
Availability of Discounted In-Print Books	Choice Outstanding Academic Titles 2002466 titles (294 cloth/paper = 760 items) 11.05 listings per titleAverage discount: 25.65%NY Times Notable Books 2002320 titles31.63 listings per titleAverage discount: 34.16%Levine-Clark, Michael, “An Analysis of Used Book Availability on the Internet.” Library Collections, Acquisitions, and Technical Services 28, no. 3 (Autumn 2004): 283-297.
Initial ConclusionsMost recent books available used/discountedApproval vendors may still be better optionDiscount sites useful for firm ordering
Later ThoughtsWidespread availability of discounted books = No need to buy up-frontReplacement for ILL
What do users really think about ebooks?
Do our users hate ebooks as much as we do?
What the librarians thought:Ebooks confusingPoor interfaceUnreasonable restrictionsUsers hate ebooksUsers prefer print
2005 Survey2,067 respondents30% undergraduates39% graduate students13% faculty59% aware of library ebooks51% have used an ebookLevine-Clark, Michael, “Electronic Book Usage: A Survey at the University of Denver,” portal: Libraries and the Academy 6, no. 3 (2006): 285-299. Levine-Clark, Michael, “Electronic Book Usage and Humanities: A Survey at the University of Denver,” Collection Building 26, no. 1 (2007): 7-14.
2005 SurveyHow often do you use ebooks?One time only: 	28%Occasionally: 		62%Frequently:		10%
2005 SurveyWhy do you use ebooks?No print version available: 	40%Not at library: 					42%Ability to search: 				55%
2005 SurveyHow much of the ebook do you typically read?Entire book: 					7%Chapter: 						57%Single entry/ a few pages: 	36%Do you read online or print?Computer screen: 			46%PDA: 							5%Print: 							26%It depends: 					23%
2005 SurveyUsers don’t care about the interface, but often don’t want to read on screenprefer print (61%)would use either format (80%)generally read only a small portion of the book (93%)
Initial ConclusionsWe need to provide more ebooksWe need to better market ebooksWe should figure out how to provide access to e and pLibrarians and patrons have different concerns
2010 Survey1,818 respondents  (2005: 2,067)31% undergraduates (30%)43% graduate students (39%)11% faculty (13%)67% aware of library ebooks (59%)61% have used an ebook (51%)
2010 SurveyHow often do you use ebooks? (2005)One time only: 	18% (28%)Occasionally: 		64% (62%)Frequently: 		18% (10%)
2010 SurveyWhy do you use ebooks? (2005)No print version available: 	43% (40%)Not at library: 					43% (42%)Ability to search: 				54% (55%)
2010 SurveyHow much of the ebook do you typically read?Entire book: 			1) 18% 	2) 6% 			(7%)Chapter: 				1) 29%  	2) 36%			(57%)Single entry/ a few pages: 			1) 34% 	2) 26%			(36%)Multiple portions: 	1) 19% 	2) 32%Asked to rank these 1-4
2010 SurveyDo you read online or print? (2005)Computer screen: 	76% (46%)Portable device: 		12% (PDA: 5%)Read on dedicatede-reader:				9%Print: 					53% (26%)2010: Choose all that apply2005: Choose one
2010 SurveyIf you had access to p and e of same title, which would you choose?Always print:										19%Usually print, sometimes electronic:			43%Usually electronic, sometimes print:			21%Always electronic:								4%It depends:										13%Either format:										77%
2010 SurveyDo you read e and p books differently?Yes: 59%No: 30%
2010 SurveyFor which would you prefer e over p?Textbook:						39%Reference:						69%Edited collection:			51%Single-author narrative:	28%Fiction:							18%Would never prefer e:		14%
2010 SurveyIn which cases would you use an ebook?Course-related assignment:		74%Course-assigned textbook:			49%Research:								81%Never:									7%
2010 SurveyUsers prefer print For pleasureFor longer readingFor highlightingUsers prefer electronicFor researchFor shorter readingIf they can use an e-reader
2010 ConclusionsMust provide e and pMust provide ability to download to e-readerMost would use ebooks for research (81%)Patron-Driven Acquisition
Do book reviews matter?
Are we buying the right books?
Spectra DimensionCollection analysis tool8 Colorado academic libraries6 undergrad librariesHoldings and circulation data – 10 yearsComparison setsChoiceLC English
Choice ReviewsColorado libraries buy more copies of books reviewed in Choice:General titles: 								2.28 copiesChoice titles:								4.01 copiesChoice Outstanding Academic Titles: 	4.88 copiesLevine-Clark, Michael and Margaret M. Jobe, “Do Reviews Matter? An Analysis of Usage and Holdings of Choice-Reviewed Titles within a Consortium,” Journal of Academic Librarianship 33, no. 6 (2007): 639-646. Jobe, Margaret M. and Michael Levine-Clark, “Use and Non-Use of Choice-Reviewed Titles in Undergraduate Libraries,” Journal of Academic Librarianship 34, no. 4 (2008): 295-304.
Choice ReviewsAnnual use per titleGeneral			0.46Choice				0.48Choice OAT		0.53
Choice ReviewsPercentage unusedGeneral			40%Choice				15%Choice OAT13%
Choice ConclusionsChoice reviews Do predict useDon’t predict higher use ratesGood reviews are almost irrelevant40% of books at most institutions not used
What does this all mean?
ResponsesAdjusted approval planAdded more ebooksDecided to duplicate p/e on requestInstituted demand-driven acquisitionSome ILLEBLSlips
Data SourcesILSCirculation/reshelving dataILL requestsCollection analysis toolsWorldCatSpectra DimensioneBook use dataGoogle Analytics
Data SourcesAsk the userSurveysObservationFocus groups

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Making Smart Choices: Data-Driven Decision Making in Academic Libraries

  • 1. Making Smart Choices:Data-Driven Decision Making in Academic LibrariesIDS Project ConferenceAugust 3, 2010Oswego, NYMichael Levine-ClarkCollections LibrarianUniversity of Denver
  • 3. Could a library buy used books instead of new?
  • 5. Availability of Discounted In-Print Books Choice Outstanding Academic Titles 2002466 titles (294 cloth/paper = 760 items) 11.05 listings per titleAverage discount: 25.65%NY Times Notable Books 2002320 titles31.63 listings per titleAverage discount: 34.16%Levine-Clark, Michael, “An Analysis of Used Book Availability on the Internet.” Library Collections, Acquisitions, and Technical Services 28, no. 3 (Autumn 2004): 283-297.
  • 6. Initial ConclusionsMost recent books available used/discountedApproval vendors may still be better optionDiscount sites useful for firm ordering
  • 7. Later ThoughtsWidespread availability of discounted books = No need to buy up-frontReplacement for ILL
  • 8. What do users really think about ebooks?
  • 9. Do our users hate ebooks as much as we do?
  • 10. What the librarians thought:Ebooks confusingPoor interfaceUnreasonable restrictionsUsers hate ebooksUsers prefer print
  • 11. 2005 Survey2,067 respondents30% undergraduates39% graduate students13% faculty59% aware of library ebooks51% have used an ebookLevine-Clark, Michael, “Electronic Book Usage: A Survey at the University of Denver,” portal: Libraries and the Academy 6, no. 3 (2006): 285-299. Levine-Clark, Michael, “Electronic Book Usage and Humanities: A Survey at the University of Denver,” Collection Building 26, no. 1 (2007): 7-14.
  • 12. 2005 SurveyHow often do you use ebooks?One time only: 28%Occasionally: 62%Frequently: 10%
  • 13. 2005 SurveyWhy do you use ebooks?No print version available: 40%Not at library: 42%Ability to search: 55%
  • 14. 2005 SurveyHow much of the ebook do you typically read?Entire book: 7%Chapter: 57%Single entry/ a few pages: 36%Do you read online or print?Computer screen: 46%PDA: 5%Print: 26%It depends: 23%
  • 15. 2005 SurveyUsers don’t care about the interface, but often don’t want to read on screenprefer print (61%)would use either format (80%)generally read only a small portion of the book (93%)
  • 16. Initial ConclusionsWe need to provide more ebooksWe need to better market ebooksWe should figure out how to provide access to e and pLibrarians and patrons have different concerns
  • 17. 2010 Survey1,818 respondents (2005: 2,067)31% undergraduates (30%)43% graduate students (39%)11% faculty (13%)67% aware of library ebooks (59%)61% have used an ebook (51%)
  • 18. 2010 SurveyHow often do you use ebooks? (2005)One time only: 18% (28%)Occasionally: 64% (62%)Frequently: 18% (10%)
  • 19. 2010 SurveyWhy do you use ebooks? (2005)No print version available: 43% (40%)Not at library: 43% (42%)Ability to search: 54% (55%)
  • 20. 2010 SurveyHow much of the ebook do you typically read?Entire book: 1) 18% 2) 6% (7%)Chapter: 1) 29% 2) 36% (57%)Single entry/ a few pages: 1) 34% 2) 26% (36%)Multiple portions: 1) 19% 2) 32%Asked to rank these 1-4
  • 21. 2010 SurveyDo you read online or print? (2005)Computer screen: 76% (46%)Portable device: 12% (PDA: 5%)Read on dedicatede-reader: 9%Print: 53% (26%)2010: Choose all that apply2005: Choose one
  • 22. 2010 SurveyIf you had access to p and e of same title, which would you choose?Always print: 19%Usually print, sometimes electronic: 43%Usually electronic, sometimes print: 21%Always electronic: 4%It depends: 13%Either format: 77%
  • 23. 2010 SurveyDo you read e and p books differently?Yes: 59%No: 30%
  • 24. 2010 SurveyFor which would you prefer e over p?Textbook: 39%Reference: 69%Edited collection: 51%Single-author narrative: 28%Fiction: 18%Would never prefer e: 14%
  • 25. 2010 SurveyIn which cases would you use an ebook?Course-related assignment: 74%Course-assigned textbook: 49%Research: 81%Never: 7%
  • 26. 2010 SurveyUsers prefer print For pleasureFor longer readingFor highlightingUsers prefer electronicFor researchFor shorter readingIf they can use an e-reader
  • 27. 2010 ConclusionsMust provide e and pMust provide ability to download to e-readerMost would use ebooks for research (81%)Patron-Driven Acquisition
  • 28. Do book reviews matter?
  • 29. Are we buying the right books?
  • 30. Spectra DimensionCollection analysis tool8 Colorado academic libraries6 undergrad librariesHoldings and circulation data – 10 yearsComparison setsChoiceLC English
  • 31. Choice ReviewsColorado libraries buy more copies of books reviewed in Choice:General titles: 2.28 copiesChoice titles: 4.01 copiesChoice Outstanding Academic Titles: 4.88 copiesLevine-Clark, Michael and Margaret M. Jobe, “Do Reviews Matter? An Analysis of Usage and Holdings of Choice-Reviewed Titles within a Consortium,” Journal of Academic Librarianship 33, no. 6 (2007): 639-646. Jobe, Margaret M. and Michael Levine-Clark, “Use and Non-Use of Choice-Reviewed Titles in Undergraduate Libraries,” Journal of Academic Librarianship 34, no. 4 (2008): 295-304.
  • 32. Choice ReviewsAnnual use per titleGeneral 0.46Choice 0.48Choice OAT 0.53
  • 34. Choice ConclusionsChoice reviews Do predict useDon’t predict higher use ratesGood reviews are almost irrelevant40% of books at most institutions not used
  • 35. What does this all mean?
  • 36. ResponsesAdjusted approval planAdded more ebooksDecided to duplicate p/e on requestInstituted demand-driven acquisitionSome ILLEBLSlips
  • 37. Data SourcesILSCirculation/reshelving dataILL requestsCollection analysis toolsWorldCatSpectra DimensioneBook use dataGoogle Analytics
  • 38. Data SourcesAsk the userSurveysObservationFocus groups