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If your
business
doesn’t stand
for something
f         thi
get lost and
stop wasting
    p         g
everyone’s
time
The case for building a compelling
business purpose

Ray Algar, Strategic Marketer
Oxygen C
O       Consulting
               li




Leisure Industry Week Conference
UK September 2009
You’re going to love or
       g   g
hate this presentation
If your business doesn't stand for something get lost and stop wasting everyone's time
A business that knows why it
exists can seize future
opportunities
Some companies take the
          p
purposeful road – others don’t
No of Failed UK Businesses

                                                                   39,000
2010

                                                                   Estimate

                                                             36,000
2009



                                      22,600
2008



                         16,000
2007



       0    5,000   10,000   15,000   20,000   25,000   30,000   35,000   40,000
?




That’s 1 in 50 UK companies
36 UK restaurants/bars went
                 /
bust every week during 2008
No of Failed UK
               Private Health Clubs
2009       ?
2008                                96

2007                                           112

2006                                             121

2005                                                   132

2004                     61

2003                      68

       0       20   40   60    80        100         120     140
?




1 in 45 UK private health
clubs failed in 2008
Why do businesses fail?
If your business doesn't stand for something get lost and stop wasting everyone's time
Management failures
Loss of market
If your business doesn't stand for something get lost and stop wasting everyone's time
Will these companies be
              p
missed by customers?
The world never misses
mediocre companies
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
“A lot of company strategies are
generic, bland, ambiguous, vague
uninteresting and undifferentiated”
                  undifferentiated
Professor Dave Rendall
If your business doesn't stand for something get lost and stop wasting everyone's time
Does the world still need
video stores?
…or book stores?
 or
…traditional estate agents?
 traditional
…or travel agents?
 or
If your business doesn't stand for something get lost and stop wasting everyone's time
The web is fundamentally
disrupting many traditional
business models
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
Why this matters
Meet
M t Jill
Jill is surrounded by choice
                    y
in her life
36
37
38
39
Jill often finds the
choices traumatising   40
Jill’s problem is that many
       p                  y
products look very similar
Brighton
Gym



Leeds
 eeds
Gym



London
Gym

        42
Something out of the
ordinary is required to grab
Jill’s attention
If your business doesn't stand for something get lost and stop wasting everyone's time
Meet Rainer Schaller
McFit CEO
46
Growth of McFit
                        Budget Clubs

           7222
2009                                                                      780,000


           6931
2008                                                              700,000


           6180
2007                                                 550,000
                                                        ,

           6118
2006                                  416,000
                                      416 000

       0     100,000   200,000   300,000   400,000   500,000   600,000   700,000   800,000

                          Members/Club                Members
47
If your business doesn't stand for something get lost and stop wasting everyone's time
‘Create a business we
can be proud of’
Create a drinks company that
makes it easy for people to
be healthy
100% fruit – no compromise
Authentic to the core
10% profits donated
       fit d    t d
Loved by customers
Is Innocent
flourishing?
2 million drinks sold
each week
65% UK smoothie
market share
If your business doesn't stand for something get lost and stop wasting everyone's time
£100 million t
      illi   turnover
£6 million profit
    illi      fit
If your business doesn't stand for something get lost and stop wasting everyone's time
From nowhere to the world’s
                     world s
third largest phone maker in
         g    p
two years
This club
    chain
     h i
collected 26
 tonnes of
    food
 for young
mothers and
   babies
Is this the world s most
            world’s
environmentally friendly
                y       y
health club?                64
Joe wanted to make
Gainesville the healthiest
place to live in the USA
Customers love
these companies
If they closed they would
      y           y
be genuinely missed
Can this be said for the
majority of businesses
we experience?
Fit
         Bodies
          Ltd
Who misses
medicore companies?
Does the world need a water
brand just for dogs?!
Eddie Izzard has just done
                 j
a remarkable thing
Is this the world’s first
free gym?
So, what
   ,
does your
 business
stand for?
Stand for
something
 or fall for
 anything
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
This company has
        p y
generated buzz
The web allows remarkable
things to spread rapidly
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
If your business doesn't stand for something get lost and stop wasting everyone's time
Who i R
Wh is Ray Algar?
88
          Al   ?

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If your business doesn't stand for something get lost and stop wasting everyone's time