Ignite - Mobile Applications for better OPS support
1 like5,203 views
The document discusses how mobile applications can help with operations support. It outlines the evolution of the author's experience with mobile apps from struggling with UI/UX in 2008 to envisioning how mobile apps could leverage REST APIs and tools like Grafana, Elasticsearch, and Nagios to allow operations teams to monitor metrics, communicate issues, escalate problems, analyze issues, resolve issues, and communicate resolutions from their mobile devices. The document promotes principles like keeping interfaces simple and employing RESTful design for building mobile-driven support systems.
Ignite - Mobile Applications for better OPS support
- 1. MOBILE APPLICATIONS FOR BETTER OPS SUPPORT Tushar Dadlani(@tushardadlani) CloudOps Engineer Pivotal
- 2. 2008 MY FIRST APPLICATION UI/UX - ARGH!!
- 3. 2015
- 4. Image Credit: https://wikipedia.org CLOUDOPS = IAAS + PAAS
- 6. “College doesn’t teach you about uptime. That’s a skill learned by being on-call. -Tushar Dadlani
- 8. DISTRIBUTED SYSTEMSORGANIZATIONS Credit: Dave Gray https://www.flickr.com/ photos/davegray/5429335705
- 9. “Any organization that designs a system (defined broadly) will produce a design whose structure is a copy of the organization's communication structure. -Mel Conway
- 11. PAGED
- 12. COMMUNICATE
- 14. ANALYZE grafana? elastic search? netstat? ping? top? nagios? lsof? parallel? find? grep?
- 16. UNIX PHILOSOPHY Simple, well defined interfaces
- 17. REST - RESTful APIs with JSON - Mobile Apps - Retrofit by Square™
- 18. Image Credit: https://wikipedia.org MOBILE DRIVEN SUPPORT Metrics Actions