IMPORTANCE OF PROCESS MINING FOR BIG DATA REQUIREMENTS ENGINEERING

International Journal of Computer Science & Information Technology (IJCSIT) Vol 12, No 4, August 2020
DOI: 10.5121/ijcsit.2020.12401 1
IMPORTANCE OF PROCESS MINING FOR BIG DATA
REQUIREMENTS ENGINEERING
Sandhya Rani Kourla, Eesha Putti and Mina Maleki
Department of Electrical and Computer Engineering and Computer Science,
University of Detroit Mercy, Detroit, MI, 48221, USA
ABSTRACT
Requirements engineering (RE), as a part of the project development life cycle, has increasingly been
recognized as the key to ensure on-time, on-budget, and goal-based delivery of software projects. RE of big
data projects is even more crucial because of the rapid growth of big data applications over the past few
years. Data processing, being a part of big data RE, is an essential job in driving big data RE process
successfully. Business can be overwhelmed by data and underwhelmed by the information so, data
processing is very critical in big data projects. Employing traditional data processing techniques lacks the
invention of useful information because of the main characteristics of big data, including high volume,
velocity, and variety. Data processing can be benefited by process mining, and in turn, helps to increase
the productivity of the big data projects. In this paper, the capability of process mining in big data RE to
discover valuable insights and business values from event logs and processes of the systems has been
highlighted. Also, the proposed big data requirements engineering framework, named REBD, helps
software requirements engineers to eradicate many challenges of big data RE.
KEYWORDS
Big data, requirements engineering, requirements elicitation, data processing, knowledge discovery,
process mining
1. INTRODUCTION
Requirements engineering (RE) is the first and most critical phase of the Software Development
Life Cycle (SDLC). RE is the branch of engineering concerned with the real-world goals for,
functions of, constraints on systems, and the relationship of these factors to precise specifications
of system behavior [1-4]. Software requirements engineer (SRE) is responsible for translating
stakeholders’ needs, desires, and wishes of a software system into precise and formal software
requirements specification. SREs need to communicate effectively and frequently with
stakeholders to elicit, analyze, model, and manage their requirements. Doing this at the early
stage of the software development helps ensure requirements are meeting stakeholders’ needs
while addressing compliance and staying on schedule and within budget [3].
In contrast, it has been indicated in many researches that performing improper and careless RE is
one of the main sources of the time-consuming rework, inadequate deliveries, budget overruns,
and consequently failures of the projects [3, 5-6]. The HMS Titanic (1912), the Mars Climate
Orbiter (1999), the Apollo 13 (1970), Space Shuttle Challenger (1986), and Space Shuttle
Columbia (2002) projects are some examples of high-profile projects broke down due to poor
requirements engineering [6]. Also, according to PMI’s Pulse of the profession (2018), 35% of
companies proclaimed that the primary reason for their project failures is inaccurate requirements
gathering [7]. As a consequence, performing a proper RE at the early stages of project
development is critical in the success of projects, especially for big data projects.

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In a newly released study, International Data Corporation (IDC) forecasts that the big data
technology and analytics software market, which in 2018 reached $60.7 billion worldwide, is
expected to grow at a five-year compound annual growth rate (CAGR) of 12.5% [8]. Big data is a
technology that deals with data sets that are too large or complex to handle with traditional data
processing techniques for capturing, storing, analyzing, searching, sharing, transferring,
visualizing, querying, and updating of data. The main characteristics of big data technologies are
5V’s: volume, velocity, variety, volatility, and variability [4, 9-11]. Volume refers to the massive
amount of data; Velocity refers to the high growth rate of incoming data that needs to be
processed and analyzed; Variety refers to many different forms of data; Volatility refers to the
duration which data is valid and should be stored in the repository; Variability refers to data
whose context changes invariably. For big data projects, it is essential to define the targets of the
project at earlier stages. Time and cost reduction, finding insights from statistics, and optimizing
selection making are the most common goals that make an organization to appreciate big data
projects [4, 10]. RE phase in big data projects’ development helps in achieving these goals and
finding the business values associated with projects; These values help stakeholders to
understand the importance of the project and its value in the market [12].
Big data RE is data-centric; it means there are lots of potential information, hidden patterns, and
knowledge that can be extracted and discovered from a large amount of historical and actual data
existing in big data projects. Knowledge discovery from big raw data is a process of collecting,
cleaning, transforming, storing, applying mining algorithms, and discovering values from the raw
data [13]. Data processing is a subset of knowledge discovery and deals with the processing of
the collected data. Since big data is associated with a large volume of data, employing traditional
data processing methods does not help much in discovering valuable insights and knowledge
from data. Process mining is an advanced technology that not only can use for discovering
business values from data but also can recognize the risks, deviations, bottlenecks, and
inefficiencies associated with big data [14]. Process mining helps SRE to elicit, prioritize, and
validate requirements from big data using execution logs, process discovery, and conformance
techniques [15].
In this paper, which is an extended version of [16], we have featured the importance of process
mining in big data RE process to improve the business insights and values of the big data
projects. This paper focuses on how data is prepared and how the processed data is converted to
valuable information through the knowledge discovery process and process mining. Moreover,
the main components of the proposed big data requirements engineering framework, named
REBD, have been described. This framework explains the detailed steps for carrying out RE
activities on different software projects development for improving their success rates.
The rest of the paper is organized as follows. After reviewing related works in section 2, section
3 describes big data requirements engineering activities. Section 4 briefs the knowledge
discovery steps and the role of process mining in extracting business values. Section 5 explains
the proposed REBD framework, and section 5 wraps up the research.
2. RELATED WORK
Requirements engineering in the context of big data applications is a hot research topic that
attracted the attention of researchers in recent years. An analysis of the state of the art of big data
RE research studies shows that little research has been conducted in this area by 2018 [10]. The
investigation areas of this research included the phases of the RE process, type of requirements,
application domains, RE research challenges, and solution proposals intended by RE research in

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the context of big data applications. In the following, some of the related work for big data RE
will be presented.
To understand the context of the problem for the big data software applications, an empirically
derived RE artifact model has been proposed in [17], which is equivalent to domain models. The
proposed model can capture the fundamental RE components and the relationships concerning
the development of big data software applications. “How can the requirements of a project be
identified and analyzed to determine the suitability of a combined big data technology
application?”. To answer this question, a new process model has been proposed, detailed, and
evaluated in [1]. This model considers the compound requirements, Knowledge Discovery in
Databases (KDD), and a big data classification framework to identify the most relevant
requirements of big data projects. Identified requirements for building big data applications must
address big data characteristics (5V’s) in terms of quality requirements. Quality requirements,
also known as quality attributes, are those functional or nonfunctional requirements that used to
measure the system’s performance, such as reliability and availability. A new approach is
proposed in [9] to ensure that the big data characteristics have adequately addressed in the
specification of quality requirements.
Even though there are many requirements elicitation techniques in traditional RE, the researchers
believe that more efficient tools and techniques should be employed to identify all requirements,
business values, and knowledge from big data. Machine learning, deep learning, natural language
processing, and data mining are some data analysis technologies that can use to discover
requirements and valuable knowledge from big data [18-20]. To formalize the overall knowledge
discovery process (KDP) within a common framework, [13] introduced the concept of a process
model. This model helps organizations to understand the KDP better and provides a roadmap to
follow while planning and executing the project. This, in turn, results in cost and time savings,
better understanding, and acceptance of the results of such projects. KDP is primarily used to
plan, work through, and reduce the cost of any given project. Also, actionable use case (AUC)
diagram is one of the efficient tools introduced in [12] that allows identified business values
unleashed from data to be depicted in the data scientists’ models, together with their roles in the
software and their interactions with other software components. The AUC diagrams enhance the
users’ experience, optimize the systems’ utility, and consequently maximize profit.
Process mining is another efficient method to discover business values from the existing big data
[14-15, 21-22]. The research done in [14], explains how to turn the event logs into valuable
insights, and the result of this research are used to identify and understand the deviations, risks,
bottlenecks, and inefficiencies involved. Process mining helps SRE to elicit, prioritize, and
validate requirements from big data using execution logs, process discovery, and conformance
techniques [15]. One of the challenges in process mining is monitoring and controlling the
existing big data in the organizations. Because of this, [22] introduced a concept of load
balancing for distributing the workloads uniformly to support business goals in process mining.
[21] explained the perspective of processing mining in an organizational context by conducting
an assessing literature review and analyzing 58 papers from the literature on process mining to
synthesize the existing knowledge on business value realization from process mining. The
capability of process mining to discover valuable insights from event logs and processes of the
system helps SRE to eradicate many challenges of traditional RE.
3. BIG DATA REQUIREMENTS ENGINEERING
As mentioned earlier, RE is one of the essential phases of the project’s life cycle, and the failure
of the RE leads to the failure of the project. So, software requirement engineers are responsible

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for conducting the RE activities in a very well-mannered way, which can resolve many conflicts
between stakeholders as well as among requirements. There are three different types of processes
in the big data RE model proposed in [12]: processes drove by software requirements engineer
(SRE), processes drove by data scientists (DS), and processes drove jointly by software
requirements engineers and data scientists (SRE/DS). Table1 demonstrates the RE activities for
the big data products, including the RE activities, the responsible person for executing each
activity, and their artifacts. Moreover, the column “Included in” indicates whether each activity is
carried out in the traditional RE model (TRE) and/or big data RE model (BDRE).
Table 1. A Requirement Engineering Model for Big Data Software
Process Performed by Output Included in
Requirements Elicitation
SRE/DS along
with Customers
List of requirements
TRE and
BDRE
Data Acquisition DS
Filtered data used for
knowledge discovery
BDRE
Requirements Analysis SRE
Technical specifications
and SRE models
TRE and
BDRE
Data Analysis SRE
Extracted values and DS
model
BDRE
Use case Consolidation SRE /DS
Combined SRE and DS
model
BDRE
Requirements Modelling SRE Finalized AUC diagrams TRE and
BDRE
Requirements Validation SRE Validated requirements
TRE and
BDRE
Requirements Specification SRE SRS report TRE and
BDRE
From the table, it is clear that compared to the traditional RE, big data RE contains a few extra
steps. The main activities of RE are described below [2-3,12].
3.1. Requirements Elicitation
Requirement elicitation as a critical activity in the requirement development process is the
practice of uncovering and gathering the stakeholders’ needs and desires from the system in
terms of functional and nonfunctional requirements. To have a productive elicitation and dig all
of the stakeholders’ requirements, SRE should be able to communicate effectively with all
stakeholders. One of the major problems that influence the elicitation process is the social issue.
Conflicts between different cultures and work styles influence the efficiency of the requirements
elicitation process. Figuring out social scenarios and considering those in the SRS document can
improve the RE process. Social issues rely on a few other factors, like technical, financial, and
domain issues, which can disturb the RE process [23]. Multiple techniques such as brainstorming,
card sorting, laddering, interviews, prototyping, domain analysis, Joint Application Development
(JAD), and Quality Function Deployment (QFD) can be employed to conduct requirements
elicitation. SREs select the elicitation techniques based on different factors, including project
characteristics, stakeholders’ characteristics, organizational characteristics, analyst
characteristics, and software development process [24]. The flaw in the requirements elicitation
will be carried out to the successive RE activities and then to the following development phase
resulting in negotiating the process. As a consequence, spending enough time to investigate and

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choose the best requirements elicitation techniques will save the cost and time for rectifying
errors at the later stage.
3.2. Data Acquisition
This activity can be explained as collecting, gauzing, and fine-tuning the data before storing it in
the data repository [12, 25]. Big data acquisition is expensive and characteristics-driven; It is
administrated by 5Vs (volume, velocity, variety, variability, and veracity) [25]. Hence, the
traditional collecting methods cannot make data acquisition. The importance of data acquisition is
to gather data from the distributed information source and desires to store the collected
information in a scalable, proficient big data storage. Data acquisition makes use of three
components: (a) Protocols for gathering information, (b) Framework which is used to collect
information based on the defined protocols, and (c) Technologies which allow continuous storage
of the retrieved data [25]. Hence, data scientists use different data acquisition methods to discard
useless data and keep important ones.
3.3. Requirements Analysis
Requirement analysis is the practice of defining the system boundaries and analyzing elicited and
documented requirements to make sure that they are clear, concise, understandable,
unambiguous, consistent, and complete. Also, requirements agreement, which is a process of
resolving the conflicts in the requirements derived from different sources, is part of this activity.
A successful requirement analysis establishes the first step towards developing an excellent
system that meets the needs of various stakeholders and expected to reduce the cost of resolving
unnecessary conflict issues between the stakeholders [26]. Use cases and user stories are often
useful tools for this purpose. Moreover, task analysis, Rich pictures, and video recording instruct
SRE to analyze the requirements.
3.4. Data Analysis and Value Discovery
In this activity, the acquired big data is analyzed by data scientists to reveal information and
discover business values. These business values are capable of making high profits for
companies. In an IT industry, there will be many channels in the process operation which carries
the information. This information gathers for deriving effective value through data analysis [27].
Data analysis is a time-consuming task, and failing in an efficient analysis will lead to making
wrong decisions. As a consequence, before analyzing the data, the quality of data should be
improved to ensure the deriving of accurate information. The quality of data is measured using
multiple dimensions, resulting in the evaluation of accuracy, timeliness, and other factors of data
[27]. Different data analysis technologies such as machine learning, deep learning, natural
language processing, data mining, text analytics, and predictive analytics can be employed to
analyze data and extract business values from it [12, 18-20]. Moreover, techniques like process
mining [15] and tools like smart grids [28] can be employed to accelerate the process of
knowledge discovery from big data.
3.5. Use Case Consolidation
Consolidation is merging the work and building models by software requirements engineers and
data scientists. This consolidation is represented as an actionable use case diagram. The AUC
diagram for big data software proposed in [12] is a merging of the data scientist model and the
traditional use case. Once the values are defined and presented, the consolidated model is ready
to be presented and discussed with the customers. SRE and DS together analyze AUC diagrams

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to discover the values and document them. AUC contains (a) actors who can be a manager, user,
system, event triggers, or website, (b) actionable intelligence that is the specific information,
value, data needed to come to a decision [29], (c) data scientist model that contains actionable
intelligence gathered by the data scientist, algorithms, analysis methods, and data sources for
gathering actionable intelligence, and a “Rely on” relationship between actionable intelligence
and data scientist model, (d) relationships between actor and actionable intelligence, and (e)
relationships between data source, analysis, and algorithm.
3.6. Requirements Modeling
The requirement modeling intends to mold raw requirements into technical representations of the
system. This activity guides SRE to archive all requirements during the specification process.
Proper requirements representation eases the communication of requirements and conversion of
those requirements into system architecture and design. Insights of the requirements are hard to
understand when the modeling of the requirements is done improperly. The feature of the
requirements modeling is to figure out how the business requirements are connected to the
information technology requirements and backward. Modeling helps in promoting business-IT
alignment by understanding, analyzing, and structuring the way business requirements are
hooked to the information technology requirements and the way around [30]. To represent the
analyzed functional and nonfunctional requirements in any systems, various modeling techniques
can be employed, such as use cases, user stories, natural languages, formal languages, and a
variety of formal, semiformal, and informal diagrams [3].
3.7. Requirements Validation
Requirements validation is the practice of checking and revising requirements to ensure that the
specified requirements meet customer needs. Requirements validation also involves checking that
(a) the system does not provide the functions that the customer does not need, (b) there are no
requirements conflicts, and (c) time and budget constraints will meet. Validation establishes
advanced support for the requirements and ensures their good qualities. The main purpose of this
step is to identify and accumulate the problems before the stakeholders are dedicated to meet the
requirements. An improper requirements validation at the early stages of the project leads to the
irrelevant design and out graded product quality because of invalid and error-prone requirements.
Validation should be a part of all activities in RE. Systematic manual analysis of the
requirements, test-case generation, comparative product evaluation tools, or some of the
requirements elicitation techniques can be used for requirements validation [3].
3.8. Requirements Specification
Requirements specification is the process of documenting the stakeholders’ needs in terms of
precise and formal software requirements specification. A software requirement specification
(SRS) is a document that uses as a foundation of software development and acts as a contract
between the software stakeholders and the developers. As a consequence, preparing an accurate
SRS report at the end of the RE phase is critical in the success of projects. User requirements are
used as the input for the first specification draft of the system, its goals, and missions. Preparing a
precise requirements specification is not easy if the developing system is a novel system and
complex, and when the stakeholders have more knowledge of the acquiring system. SRS is
prepared by SRE and stakeholders together. SRS contains the mission, scope, goals of the
project, software and hardware requirements of the project, as well as functional and
nonfunctional system requirements in terms of formal, semiformal, and formal models created in
the previous processes. In addition to the requirements matrices, the big data SRS report contains

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business values extracted from data and AUC diagrams. Moreover, to ensure that big data
characteristics are appropriately addressed, SRS should contain the quality attribute matrices. The
quality attribute matrix is designed by intersecting a big data characteristic with a quality attribute
and then identifying the system’s quality requirements that apply to that intersection during big
data RE process, as explained in [9].
4. KNOWLEDGE DISCOVERY FROM BIG DATA
As mentioned earlier, traditional RE methods are user-centric; focus on requirements apparent to
users. However, big data RE methodologies should be data-centric as well because there are lots
of potential information and hidden patterns that can be extracted from data. As a consequence,
data processing and knowledge discovery are essential jobs in big data RE.
Knowledge discovery from big raw data in RE refers to the finding of useful data patterns,
valuable information, and hidden business values from the massive amount of existing data.
Knowledge discovery concerns the entire knowledge extraction process, including (a) how data
are stored and accessed, (b) how to use efficient and scalable algorithms to analyze massive
datasets, (c) how to interpret and visualize the results, and (d) how to model and support the
interaction between humans and machines[31].
4.1. Knowledge Mining Process
Figure 1 depicts the knowledge discovery process from existing raw big data. Exploration of data
followed bydata preparation is defined as the knowledge discovery process. Before processing
data and extracting knowledge, data should be preprocessed.Data preparation includes the
following steps:
• Data Accumulation: In this step, the raw data is gathered for mining and discovering some
valuable information out of it. Different tools such as web data collection tools,
encyclopedia, google forms can be employed to gather the data.
• Data Categorization: Data categorization is the process of analyzing the data and split them
up into different categories. Understanding the data types and assigning data to the target
categories is the main goal of data categorization.
• Data Cleaning: Raw data are usually noisy, inconsistent with lots of missing values. Data
cleaning is defined as identifying incomplete, incorrect, inaccurate, or irrelevant parts of
the data and then replacing, modifying, or deleting the dirty data. After categorizing data
into different datasets, it is crucial to filtering the unwanted data and keeping the important
data and locking the sensitive data.
• Data Reshaping: Data reshaping is the process of converting the refined data into useful
patterns that can help to understand the values of data more. Data reshaping is done to fit
well-defined output that can be understood by a broad range of audiences.
• Data Storage: After cleaning and reshaping data, it should be stored for further analysis.
Data warehouses are used for storing the preprocessed data.
• Data preparation is necessary for improving data quality and removing unwanted errors.
Improved data quality will help in finding useful knowledge and helps in understanding the
valuable insight and business values from data.

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Data exploration allows data scientists to understand the datasets and explore the hidden business
values. For this, the preprocessed clean data should be analyzed to investigate the parts which are
more useful to discover knowledge. The prepared data is analyzed by the data scientist, to check
which process mining algorithm is best suited for the analyzed data and is applied to it. Out of the
mining, the information extracted is converted into business values by data analysts and business
analysts together. Data can be explored manually by writing some scripts and/or by using
automated tools like data visualization tool. Data exploration provides instructions for applying
data mining and process mining to discover knowledge.
As the knowledge discovery process is made from a massive amount of data, its efficiency and
accuracy are the critical concerns to take care of. Discovering information from such a huge
amount of data is out of scope when the traditional data processing techniques are used. Hence, it
is essential to use a proper knowledge discovery technique or approach, such as process mining.
4.2. Process Mining
Process mining is a technique used in process management for analyzing business processes
based on event logs [21]. A business process is defined as the sequence oftasks or activities
performed
Figure1. Knowledge discovery from big data
by the people or systems in which a specific sequence produces a service. In addition to the
identification of business values or insights, process mining helps in recognizing and
understanding the bottlenecks, inefficiencies, deviations, and risks from data [14].  Several
mining algorithms can be employed to identify patterns, trends, and details present in the event
logs of the IT systems such as heuristic miner, fuzzy manner, and genetic miners [32]. 
A data scientist has to face many challenges when using process mining for big data in value
discovery.  Some of these challenges are listed below:
• Many of the process discovery algorithms work for the static events in a stagnant fashion,
but not pertinent for processing real-time event streams. 
• Distribution of keys (load balancing) is another issue regarding the process mining
algorithm. Load balancing is a technique for distributing workloads uniformly [22].
• Because of the lack of remote data access support and the lack of information about
internal storage, integrity checking has become a crucial aspect. Integrity checking is to
ensure the validity and accuracy of data coming from different logs.

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• Big data application’s massive amount of data will result in poor quality. The low-quality
data leads to the accessibility and integrity issue by restricting the user or organization with
limited access to the data.
Data quality can be improved by using the primary process mining analysis. This analysis reveals
the vital processes which are not tracked by information systems. This process discovery will
help in unfolding the new tracking capabilities such as radio frequency identification (RFID).
This tracking power will facilitate advanced analysis, which leads to identify the broader insights.
5. CONCEPTUAL REBD FRAMEWORK
In this section, we describe our proposed big data requirements engineering framework, REBD,
as depicted in Figure 2. This framework explains the planned approach for carrying out big data
projects for improving the success rate. The purpose of this conceptual framework is to eradicate
challenges like deciding whether to perform big data requirements engineering or traditional
requirements engineering, knowledge discovery, and balancing the efforts to have the successful
execution as described in the following.
Initially, when the project starts to develop, it is crucial to derive and analyze its characteristics to
find whether the project falls under the category of big data or traditional projects. Doing this at
the earliest phase of the project will save a considerable amount of time spent on the project
lifecycle. To identify the category of the project, we have to figure out whether the recognized
characteristics are big data characteristics or not. As mentioned earlier, the main characteristics of
big data projects are 5V’s: volume, velocity, variety, volatility, and variability. Next, a
comprehensive quantitative classification model proposed by [1] is used to verify the project
type. This model combines the recognized big data characteristics to figure out the project type.
Figure 2. Requirements Engineering for Big Data (REBD) framework

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If the project is being considered in the group of traditional projects, traditional RE activities
should be carried out in the order specified in Figure 1 by T1 to T5 labels. However, if the project
is found to be in the group of big data projects, then it should be checked whether RE and SD are
balanced or not.
Balancing RE and SD determines the challenges which are related to RE and SD activities.
Challenges related to RE is identifying 5V’s, which has been conducted already, and the
challenges associated with SD are designing, coding, testing, and maintaining a big data end-user
application. SD challenges are very much concerned because it may lead to the failure of the
project, even after spending a lot of time in RE activities. To resolve this issue, a model has been
proposed by [33], which contains a separate unit for doing the research needed for RE and SD.
Obviously, anything without proof of concepts (PoC) and research may cause a shortage of time.
The research and PoC, which give the optimal solution, should be used in the project practice.
This ensures the balance between RE and SD, and the development of novel and better big data
end-user applications. Once there is a solution for all challenges, then big data RE activities
should be carried out in the order specified in Figure 1 by B1 to B8 labels.
After gathering engineered requirements documented in the SRS report, other processes of the
software development life cycles, including design, implementation, testing, deployment, and
maintenance, will start to produce software with the highest quality and lowest cost in the
shortest time possible.
6. CONCLUSION
One of the main reasons behind the failure of many projects is improper requirements
engineering and failing to capture the stakeholders’ requirements, which leads to time-consuming
rework, inadequate deliveries, and budget overruns. So, performing requirements engineering is a
crucial phase of the project’s development lifecycle, especially for big data projects. As big data
is one of the new and emerging technology, developing big data projects and improving their
success rates and market value is an excellent achievement for companies. One of the outcomes
of big data RE process is discovering the business values and insights from the existing big data.
There is a lot of knowledge, valuable information, business values, and quality features hidden in
a large amount of historical and actual raw data existing in big data projects. To analyze these
data and discover hidden requirements, data scientists need to collaborate with SRE in big data
RE activities. However, employing traditional data processing is not enough to discover valuable
information from data because of the 5V’s characteristics of big data. To analyze these data and
discover hidden requirements, data scientists need to use advanced technology like process
mining.
In this paper, we have aimed to describe the importance of process mining in the big data RE
process. In addition to improve the business value, process mining helps in determining risks,
deviations, inefficiencies, and bottlenecks of the systems. This paper explains the detailed steps
of the knowledge discovery from data preparation to the data exploration process. Moreover, the
detailed steps for carrying out big data RE activities in the proposed REBD framework has been
explained. This conceptual framework helps to increase the success rate of project development.
Although process mining increases the market value and digs deeper into the data by making sure
that the complete set of collected data is covered, the framework, along with process mining,
should be applied practically for the big data projects to validate its efficiency and the market
value. This research will be extended to discover better tools for knowledge discovery, which can
be used in various industries. Also, the management of big data quality requirements will be
investigated in the future in a preferred way.

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AUTHORS
Sandhya Rani Kourla received her Bachelor’s degree in Computer Science and
Software Engineering from Kuvempu University, Davangere, India, in 2011. She is
currently pursuing her Master’s degree majoring in Computer Science and Software
Engineering from the University of Detroit Mercy, MI, USA. Before joining Detroit
Mercy, she worked as a software engineer in Mindtree Ltd, Bangalore, India. She is
skilled in Requirements Engineering, Software Engineering, Software  development,
Agile software development, and Manual testing. 
Eesha Putti is a Master student in the Management Information system at the
University of Detroit Mercy, Michigan, USA. She received her B.Tech in Computer
Science from Manav Bharati University, Shimla, India. Prior to this, she had
participated in several Computer Science Fairs and had developed a skill relevant to
Computer Science and Software engineering. She has an aspiration to exile further in
the field of Big Data, Data Base Management Systems, and Cloud related areas.
Mina Maleki received her Bachelor’s degree in computer engineering from Azzahra
University, Tehran, Iran, in 2002, her Master in computer engineering and
information technology from Amirkabir University of Technology, Tehran, Iran, in
2006, and her Ph.D. in computer science from the University of Windsor, Canada, in
2014. She is currently working as an Assistant Professor of Software Engineering and
Computer Science at the University of Detroit Mercy, MI, USA. Her research
interests are mainly focused on software engineering, machine learning, text, and big
data mining.

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