IR 9.0, Copenhagen In-line or out of Control? A General Research Framework to Analyze Network-Based Discussion Groups Maren Lübcke
Background Why do some Internet based discussions prevail and others fail? What makes this discussion go on?
Characteristics of Discussion Groups Independent of traditional ties Dynamic Communication Processes on large scale Including self-destructive tendencies Which factors make online discourse continue, which cause its interruption? Is an inherent structure detectable, that enforces its maintenance? Do possibilities exist to influence those factors?
Objectives and Challenges Methodological Framework  To detect factors of influence and dynamical processes To combine different levels of analysis presented in the research literature Theory based  Theoretical requirements Communication as the theoretical key concept  Communication as a dynamic. changing process
Theoretical Starting Point (1) Niklas Luhmanns‘ System Theory Grand theory with communication as central concept Communication is the basic operation of every social system Persons as communicative constructs, operating as addresses of the communicative flow
Theoretical Starting Point (2) Communication consists of single communicative events  A communicative event is passing, disappearing immediately  It has to be connected to another communication event to surpass time, otherwise the autopoietic chain of the  communication will end
Theoretical Starting Point (3) Ongoing communication is enabled if a surplus of communication possibilities exists with regard to three dimensions Subject (e.g. topics) Social (difference between ego and alter) Temporal (duration)
Suitability for On-line Research No assumptions about anonymous users are needed The reply structure of postings can be treated like a manifest connection between two communicative events Theoretical concepts are available for phenomena of different aggregation levels (interaction system, organisations, functional subsystems)
Theoretical Starting Point (2) Rafaelis‘ concept of Interactivity: communication’s ability to foster reaction Interactivity as a mechanism to influence communications dynamic by enabling social cohesion for permanent participation “ a likely candidate to help in explaining how groups, especially cmc groups, stick together”
Research Matrix revised 3 dimensions of communicative meaning  temporal personal structural Thread Person Topic Message
Research Matrix revised Formally stated, interactivity is an expression of the extent that in a given series of communication exchanges, any third (or later) transmission (or message) is related to the degree to which previous exchanges referred to even earlier transmissions“ (Rafaeli 1988, 111) semantical temporal personal structural Thread Person Topic Message
Research Matrix revised semantical temporal personal structural Thread Person Topic Message
Research Matrix revised Is there a threshold of number of messages ? Does authorship influence message answering? How does messages develop in time?  What kind of messages get more responses? E.g critical messages semantical temporal personal structural Message
Literature Review Literature analysis with Web of Science: Most studies focus on just one cell – lack of analyse of online discourses under multiple aspects Temporal analysis is the weakest approach, most do a content analysis (semantic level)  Threads are the weakest level of analysis, most of the articles focus on persons and posts
Hypothesis about communicative progress in online discussions Online discourses are marked by  High proportion of non-answered messages  Shorter messages are more likely answered than longer Citations are mainly used to express refusal Conflicts are avoided in many cases Unequal distribution of participants activity Moderator messages are answered more often and initiate longer threads Stable core of regular posters (closing processes) Temporal sensitiveness. Rapid decline of connection intensity, of interest in topics ...
Conclusion „ Don‘t Panic“

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In line or out of control?

  • 1. IR 9.0, Copenhagen In-line or out of Control? A General Research Framework to Analyze Network-Based Discussion Groups Maren Lübcke
  • 2. Background Why do some Internet based discussions prevail and others fail? What makes this discussion go on?
  • 3. Characteristics of Discussion Groups Independent of traditional ties Dynamic Communication Processes on large scale Including self-destructive tendencies Which factors make online discourse continue, which cause its interruption? Is an inherent structure detectable, that enforces its maintenance? Do possibilities exist to influence those factors?
  • 4. Objectives and Challenges Methodological Framework To detect factors of influence and dynamical processes To combine different levels of analysis presented in the research literature Theory based Theoretical requirements Communication as the theoretical key concept Communication as a dynamic. changing process
  • 5. Theoretical Starting Point (1) Niklas Luhmanns‘ System Theory Grand theory with communication as central concept Communication is the basic operation of every social system Persons as communicative constructs, operating as addresses of the communicative flow
  • 6. Theoretical Starting Point (2) Communication consists of single communicative events A communicative event is passing, disappearing immediately It has to be connected to another communication event to surpass time, otherwise the autopoietic chain of the communication will end
  • 7. Theoretical Starting Point (3) Ongoing communication is enabled if a surplus of communication possibilities exists with regard to three dimensions Subject (e.g. topics) Social (difference between ego and alter) Temporal (duration)
  • 8. Suitability for On-line Research No assumptions about anonymous users are needed The reply structure of postings can be treated like a manifest connection between two communicative events Theoretical concepts are available for phenomena of different aggregation levels (interaction system, organisations, functional subsystems)
  • 9. Theoretical Starting Point (2) Rafaelis‘ concept of Interactivity: communication’s ability to foster reaction Interactivity as a mechanism to influence communications dynamic by enabling social cohesion for permanent participation “ a likely candidate to help in explaining how groups, especially cmc groups, stick together”
  • 10. Research Matrix revised 3 dimensions of communicative meaning temporal personal structural Thread Person Topic Message
  • 11. Research Matrix revised Formally stated, interactivity is an expression of the extent that in a given series of communication exchanges, any third (or later) transmission (or message) is related to the degree to which previous exchanges referred to even earlier transmissions“ (Rafaeli 1988, 111) semantical temporal personal structural Thread Person Topic Message
  • 12. Research Matrix revised semantical temporal personal structural Thread Person Topic Message
  • 13. Research Matrix revised Is there a threshold of number of messages ? Does authorship influence message answering? How does messages develop in time? What kind of messages get more responses? E.g critical messages semantical temporal personal structural Message
  • 14. Literature Review Literature analysis with Web of Science: Most studies focus on just one cell – lack of analyse of online discourses under multiple aspects Temporal analysis is the weakest approach, most do a content analysis (semantic level) Threads are the weakest level of analysis, most of the articles focus on persons and posts
  • 15. Hypothesis about communicative progress in online discussions Online discourses are marked by High proportion of non-answered messages Shorter messages are more likely answered than longer Citations are mainly used to express refusal Conflicts are avoided in many cases Unequal distribution of participants activity Moderator messages are answered more often and initiate longer threads Stable core of regular posters (closing processes) Temporal sensitiveness. Rapid decline of connection intensity, of interest in topics ...