This document provides an overview of big data, including its definition, characteristics, sources, tools, benefits, and future. Big data refers to the large volumes of diverse data that are growing exponentially and can be analyzed to reveal insights. The key characteristics are volume, velocity, and variety. Big data comes from a variety of sources and is processed using distributed servers, storage, and processing as well as high-performance databases. Analyzing big data can improve customer service, increase efficiency, and enhance accuracy. The future of big data includes industry standards and security improvements.