Increase Your Emotional intelligence-Basics for Beginners
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The document discusses emotional intelligence (EI) and its significance compared to intelligence quotient (IQ) in achieving success in personal and professional areas. It outlines characteristics of emotionally intelligent people, practical ways to improve EI, and its role in relationships and conflict management. Additionally, it emphasizes the importance of fostering EI in children and suggests methods for assessing and developing one's emotional intelligence.
Increase Your Emotional intelligence-Basics for Beginners
- 1. INCREASE YOUR EMOTIONAL INTELLIGENCE Basics For Beginners
- 2. INTRODUCTION We’ve all heard of IQ, Intelligence Quotient, but what about EQ, Emotional Quotient? IQ is important for doing our jobs, but EQ can actually have more influence on our success in life EQ is also referred to as Emotional Intelligence, or EI Let’s have a look at what EI is http://eternalspiralbooks.com/emotional-intelligence 2
- 3. 1: WHAT IS EMOTIONAL INTELLIGENCE? Emotional quotient, or emotional intelligence (EI) is all about understanding the motives, wishes, desires, needs and perspectives of others. It is considered to be important in terms of harmonious relationships within the company. It is also becoming increasingly important in relation to client and customer relations. http://eternalspiralbooks.com/emotional-intelligence 3
- 4. 2: ARE SOME PEOPLE MORE EMOTIONALLY INTELLIGENT THAN OTHERS? Knowledge from books is important, of course, but researchers noticed that the top performers in their careers all had certain characteristics in common which could be considered ‘people skills’, or signs of EI. They were: self-aware self-controlled able to act appropriate to the emotion being felt able to relate to others effectively, such as showing sympathy and empathy http://eternalspiralbooks.com/emotional-intelligence 4
- 5. 3: HOW TO MEASURE YOUR EMOTIONAL INTELLIGENCE Your emotional intelligence can be assessed in a number of ways. The first is in practical, every-day situations. Are you getting along well with others? Or do your interactions with one or more of the people in your life always feel like a powder keg about to explode? Do you feel close to loved ones and your colleagues, like you are on the same page? Or do you think you just ‘don’t get it,’ and have no idea what’s going on in their heads? http://eternalspiralbooks.com/emotional-intelligence 5
- 6. 4: CHARACTERISTICS OF AN EMOTIONALLY INTELLIGENT PERSON There are a number of characteristics most emotionally intelligent people possess. In addition to being a good listener and possessing both sympathy and empathy, they tend to be even-tempered even in stressful situations. They don’t ride a rollercoaster of emotions or take things out on others if things aren’t going well. They don’t play the blame game, they stay calm as they try to find a solution. They understand their strengths and weaknesses http://eternalspiralbooks.com/emotional-intelligence 6
- 7. 5: PRACTICAL WAYS TO IMPROVE YOUR EMOTIONAL INTELLIGENCE AT WORK Emotional intelligence can help you achieve the kind of success you’ve been longing for you in your job or career. Knowing how to manage people and relationships is very important if you wish to get a promotion or assume a leadership role. Look around you at the leaders you admire most. How do they earn respect? How do they respect others? http://eternalspiralbooks.com/emotional-intelligence 7
- 8. 6: PRACTICAL WAYS TO IMPROVE YOUR EMOTIONAL INTELLIGENCE IN YOUR PERSONAL LIFE Relationships with family, friends, spouses and kids can be a minefield for those lacking in emotional intelligence. No one really wants to spend time with a selfish person. They also tend to avoid control freaks. We can’t choose our family, but we can choose the way we deal with them. http://eternalspiralbooks.com/emotional-intelligence 8
- 9. 7: SETTING SMART GOALS TO INCREASE YOUR EMOTIONAL INTELLIGENCE A SMART goal is one that has the following features: Specific Measurable Attainable Relevant/Realistic Timed What do you need to work on to boost your EI? http://eternalspiralbooks.com/emotional-intelligence 9
- 10. 8: WAYS TO INCREASE YOUR EMOTIONAL INTELLIGENCE There are many ways to boost your EI. Choose one area, set a goal, and then use the strategies that will help you achieve that goal Strategies include: Looking within Not jumping to conclusions Learning to express emotions in a healthier way http://eternalspiralbooks.com/emotional-intelligence 10
- 11. 9: EXAMPLES OF EMOTIONAL INTELLIGENCE An emotionally intelligent person is easier to deal with than one lacking in EI for a number of reasons. Those with high EI are good at: Managing difficult situations Expressing themselves clearly and honestly Controlling their emotions Working well as a team Listening Supporting And more! http://eternalspiralbooks.com/emotional-intelligence 11
- 12. 10: INTERVIEW QUESTIONS TO DETERMINE WHETHER AN APPLICANT HAS EMOTIONAL INTELLIGENCE Human resources managers are starting to insert ‘trick’ questions into interviews in order to determine EI Who inspires you, and why? If you were starting your own company tomorrow, what would be its top three values? And so on. http://eternalspiralbooks.com/emotional-intelligence 12
- 13. 11: IS EMOTIONAL INTELLIGENCE MORE IMPORTANT THAN IQ? Many parents focus so intently on their child’s academic success and Intelligence Quotient, or IQ, that they ignore their child’s Emotional Quotient, or EQ. A high EQ, or Emotional Intelligence, EI, has been shown to be present in nearly 90% of the most successful workers. A low EQ has been shown in more than 80% of the least successful workers. http://eternalspiralbooks.com/emotional-intelligence 13
- 14. 12: HOW TO HELP SOMEONE DEVELOP THEIR EMOTIONAL INTELLIGENCE If you’re a manager or a parent, you might find yourself needed to help someone else develop their EI Your EI should enable you to not only control your emotions but also understand theirs and find clues as to how to deal with them successfully to teach them better EI http://eternalspiralbooks.com/emotional-intelligence 14
- 15. 13: WAYS TO FOSTER EMOTIONAL INTELLIGENCE IN YOUR CHILD Emotional intelligence, or EI, can help your child successfully manage their own feelings In this way they can form meaningful relationships at school, in the neighborhood and at home This will ensure they are well- balanced and a team player, rather than self-centered. http://eternalspiralbooks.com/emotional-intelligence 15
- 16. 14: WAYS TO DEFUSE CONFLICT WITH EI Conflict management is all about teamwork, respect, flexibility, collaboration and negotiation. Those who are lacking in EI will have trouble with all these skills. The good news is that EI can be learned, so petty squabbles and the blame game can become a thing of the past. http://eternalspiralbooks.com/emotional-intelligence 16
- 17. CONCLUSION Success in the modern world isn’t just about what you know, but who you know, and how good your relationships are with those people Emotional intelligence is all about understanding yourself and using that to understand the points of view of others in order to maintain harmony and resolve conflict If you’re struggling in relationships, it might be time to look at your EI http://eternalspiralbooks.com/emotional-intelligence 17
- 18. FOR MORE INFORMATION, VISIT: http://eternalspiralbooks.com/emotio nal-intelligence http://eternalspiralbooks.com/emotional-intelligence 18
- 19. CREDITS With thanks to Joan Mullally for creating this deck and Annabelle Stevens for the information within it. http://eternalspiralbooks.com/emotional-intelligence 19