Infographic Salesforce CRM Testing Complete Guide
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The document outlines the importance of testing customized changes in Salesforce, the leading CRM platform, to ensure efficiency and seamless integration with other applications. It emphasizes various testing areas, such as UI changes, business logic, automated commands, and overall workflow, highlighting the necessity of quality assurance in enhancing performance. A proper testing process is crucial for optimizing business processes and ensuring that Salesforce meets organizational needs effectively.
Infographic Salesforce CRM Testing Complete Guide
- 1. Salesforce Testing: Why And How A Complete Guide To Salesforce Testing The key areas of customized changes that need Salesforce testing are: A Total Guide to Salesforce Quality Assurance Testing Salesforce is the biggest CRM platform used by companies. In both classic and lightning form,the platform provides the option of customization for streamlining the app with the most urgent business needs. Before incorporating these customized features, they have to be tested for their efïŹciency. The testing process supports the Quality Assurance process to be widely used without hassle. UI Screen Changes Business Logic Changes The Tests Needed For Salesforce Run The UI elements and design layout may change for a more apt and functional layout. These changes must be checked and tested for linearity with features and functionalities. In an organization, employees maintain coordination with the use of multiple applications. Customer services also use multiple enterprise applications. The created features should integrate seamlessly with the other applications and work as a single, multi-phased application. The integration level of the app features needs to be tested. Business logic changes are more complex because they are more fundamental. The logic changes come from the optimization of the business processes with automation. The feasibility of the automation step needs to be tested. Other services like email services do not come across as applications. The CRM portal needs to work with the services to create a better work ïŹow. Such services need integration with theplatform, and a developer needs to test them. UI Testing Automation Testing WorkïŹow Testing The UI components and layout need to be tested properly. The UI components should be concurrent with the functionalities you need without compromising the performance. The overall workïŹow of the platform needs to be tested with different user roles. The user interactions are predicted, and workïŹow is created or tweaked with the help of tests. The workïŹow is streamlined according to user needs and performance gaps. Automated commands need to be tested from time to time for better workïŹow. The functionality of the commands needs to be tested so that Salesforce performance is enhanced. The process identiïŹes gaps in the automation framework and ïŹlls in due time. Integration With Other Applications Integration With Services sales@kiwiqa.com www.kiwiqa.com /company/kiwiqa-services/ kiwiqa_services kiwiqaservices @KiwiQAPvtLtd /KQSPL KiwiQA Services /kiwiqaservicesptyltd