Inforln.com ERP LN 10.3 & 10.4 Quality Management Non-conformance Reporting Differences
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The document outlines the training for the rollout of the non-conformance report in version 10.4, detailing requirements and enhancements for reporting material and non-material non-compliance. It includes a comprehensive overview of processes for non-conformance reporting, material disposition, and integration with service modules. Key features include new functionalities for generating reports and managing non-conformance through various sessions and interface updates.
Inforln.com ERP LN 10.3 & 10.4 Quality Management Non-conformance Reporting Differences
- 1. 1Copyright © 2012. Infor. All Rights Reserved. www.infor.comCopyright © 2013. Infor. All Rights Reserved. www.infor.com 1 LN: v10.4 Quality Management, Non-Conformance Report Rollout training Campus Course Code: 02_0021040_EEN0480_ELN July 2014 Stewart Fawcett - Business Analyst, stewart.fawcett@infor.com
- 2. 2Copyright © 2012. Infor. All Rights Reserved. www.infor.com Agenda • Statement of requirement and solution • Summary of changes to the Non-Conformance Material Report • Non-Conformance Report Process overview • Material non-conformance disposition process • Solution in LN 10.4 (changes to existing screens) • Non-Conformance Report generation sessions • New sessions in LN 10.4 • Summary
- 3. 3Copyright © 2012. Infor. All Rights Reserved. www.infor.com Non-Conformance Reporting • Requirements • Customer requests to allow the reporting and disposition of incidences of material and non-material non-compliance against specified requirements • As part of the planned enhancements there is a requirement to control actual logistical material dispositions processes from the Non-Conforming Material Report • Customer requests to link the Non-Conforming Material Report with the Service module • Solution (upgrade to Non-Conformance Report) • The Non-Conformance Report allows both material and non-material non-conformances to be reported and dispositions to be made (2 separate elements) • The Non-Conformance Report (material) is integrated with the new warehousing quarantine location and disposition functionality. • Includes Service order origins in the allowed NCR order origins and allow the creation or linking of Non-Conformance Reports directly from specific service sessions
- 4. 4Copyright © 2012. Infor. All Rights Reserved. www.infor.com Non-Conformance Element • A Non-Conformance Report is created when a product, process or procedure fails to comply with the specified standards for that product, process or procedure. • A Non-Conformance Report can be created as the result of a formal inspection, audit process or on an “ad-hoc” basis. • A Non-Conformance Report documents both the failure and the failure resolution. • Within a manufacturing unit a Non-Conformance can relate specifically to items or to the people, tools & equipment, procedures, documentation etc. which support item creation.
- 5. 5Copyright © 2012. Infor. All Rights Reserved. www.infor.com Summary of Changes to Layout and Content Order Details Description Relevant Information Description Relevant Information Responsible Material disposition New item code Linked to quarantine and logistical disposition process Non-material disposition User defined material disposition code Material disposition additional information Non-Material disposition additional information Incoming waiver document details Outgoing waiver document details System maintained details of parent/child relationships System maintained log of status changes Document attachments Material Non-Material Disposition Disposition Text Waiver Attachments Additional Information Tab 1 Tab 2 Tab 3 Tab 4 Tab 5 Tab 6 Tab 7
- 6. 6Copyright © 2012. Infor. All Rights Reserved. www.infor.com Non-Conformance Process Overview Material Non-Conformance Element Non-Conformance Element Routing Decision Responsible Person Review Board Disposition Non-Conformance Disposition Material Non-Conformance Create Corrective Action Plan Complete CAP Tasks Verify and close CAP Tasks Verify and close CAP Create Disposition Orders (Quarantine) Verify and close Disposition Orders Close Material Non-Conformance Complete Disposition (manual activity) Close Non-Conformance ION Workflow Data Warehousing Non-Conformance Report
- 7. 7Copyright © 2012. Infor. All Rights Reserved. www.infor.com The Material Non-Conformance Disposition Process Non-Conformance Material Non-Conformance Material Disposition Non-Conformance Report Additional Details (parent/child) Material Non-Conformance Quarantine Location LN Source Orders Non-Conformance (Internal) 1 Create / Process / Close “Disposition” orders
- 8. 8Copyright © 2012. Infor. All Rights Reserved. www.infor.com The Material Non-Conformance Disposition Process Non-Conformance Material Non-Conformance Material Disposition Non-Conformance Report Additional Details (parent/child) Material Non-Conformance Quarantine Location LN Source Orders Non-Conformance (Internal) 21 Create / Process / Close “Disposition” orders
- 9. 9Copyright © 2012. Infor. All Rights Reserved. www.infor.com The Material Non-Conformance Disposition Process Non-Conformance Material Non-Conformance Material Disposition Non-Conformance Report Additional Details (parent/child) Material Non-Conformance Quarantine Location LN Source Orders Non-Conformance (Internal) 21 3 Create / Process / Close “Disposition” orders
- 10. 10Copyright © 2012. Infor. All Rights Reserved. www.infor.com The Material Non-Conformance Disposition Process Non-Conformance Material Non-Conformance Material Disposition Non-Conformance Report Additional Details (parent/child) Material Non-Conformance Quarantine Location LN Source Orders Non-Conformance (Internal) 21 3 4 Create / Process / Close “Disposition” orders
- 11. 11Copyright © 2012. Infor. All Rights Reserved. www.infor.com Material NCR – Order Types (Manual) It is possible to manually create a material non-conformance without an item or an order origin or from the following order origins: • Sales; orders and schedules • Purchase; orders and schedules • SFC Production • Warehouse transfers • Warehouse distribution orders • Service; orders, maintenance orders, batch repair, calls
- 12. 12Copyright © 2012. Infor. All Rights Reserved. www.infor.com Material NCR – Generation Sessions • Inspection Orders • Warehouse Inspection • Quarantine Location • Report Operations Complete • Blocked Stock • Stock Point Inventory • Service Order - (Activity and Material) • Service Work order - (Activity , Material) • Service Batch Repair - (Activity , Material) • Service Supplier Claims • Service Customer Claims • Service Call It is possible to generate a material non-conformance directly from within the following sessions:
- 13. 13Copyright © 2012. Infor. All Rights Reserved. www.infor.com Material Non-Conformance Screen
- 14. 14Copyright © 2012. Infor. All Rights Reserved. www.infor.com Non-Conformance Screen
- 15. 15Copyright © 2012. Infor. All Rights Reserved. www.infor.com Material Disposition Screen
- 16. 16Copyright © 2012. Infor. All Rights Reserved. www.infor.com Waiver Screen • BP defaulted from order
- 17. 17Copyright © 2012. Infor. All Rights Reserved. www.infor.com New Sessions in LN 10.4 • Quality Management Parameters (qmptc0100m000) • Implement material non-conformance • Implement non-conformance • Implement configurable material disposition codes • Non-Material Disposition Codes (qmncm0106m000) • User defined code/description for non-material dispositions • Material Disposition Codes (qmncm0107m000) • User defined material disposition codes, linked to our pre-defined material disposition types (if selected in parameters)
- 18. 18Copyright © 2012. Infor. All Rights Reserved. www.infor.com Non-Conformance Reporting - Summary • The new Non-Conformance Report : • Reports and dispositions both material and non material non-conformances. • Is fully integrated with the new quarantine and logistical disposition process. • Is fully integrated with the Service Module (quarantine process not applicable)
Editor's Notes
- #8: Quantity is rejected, material non-conformance is created Inventory is moved to quarantine, location updated on material non-conformance, disposition is made and passed to quarantine Disposition orders are created, processed and closed (status change sent to material non-conformance) Material non-conformance is closed
- #9: Quantity is rejected, material non-conformance is created Inventory is moved to quarantine, location updated on material non-conformance, disposition is made and passed to quarantine Disposition orders are created, processed and closed (status change sent to material non-conformance) Material non-conformance is closed
- #10: Quantity is rejected, material non-conformance is created Inventory is moved to quarantine, location updated on material non-conformance, disposition is made and passed to quarantine Disposition orders are created, processed and closed (status change sent to material non-conformance) Material non-conformance is closed
- #11: Quantity is rejected, material non-conformance is created Inventory is moved to quarantine, location updated on material non-conformance, disposition is made and passed to quarantine Disposition orders are created, processed and closed (status change sent to material non-conformance) Material non-conformance is closed