Information architecture
- 1. DRAFT 26/11/2013 Information Management Vision Accurate Information is available to anyone from anywhere at anytime about anything Information Architecture.vsd
- 2. DRAFT 26/11/2013 Information Management Mission To deliver Information and technology that supports the needs of our staff, our funders, our supported people and their carers Information Architecture.vsd
- 3. DRAFT 26/11/2013 Information Management Practice Deficiencies Deficiencies in current IM practice include: • Don't know what information we have • Unable to find information • Don't know what correspondence is coming into the organisation • Undocumented processes • Don't have consistently documented processes • Digital Information being stored in a multitude of locations e.g. shared drives, network folders, email folders, USB drives • Still storing a lot paper based information in different physical locations • Lack of physical storage space becoming an issue • Paper based information vulnerable to loss due no backup strategy • A lot of duplicated and out-of-date information • No understanding of the importance of information management at all levels • No training on IM principles and practices for staff • No credible version control of documents • No document control associated with emails • Different core systems being used containing duplicate information in different ways and formats • Lack of integration between these core systems • A lack of consistency in presentation, storage, type of data, etc • Limited resources for overall management of information • Diverse business, training and project needs, and • No overarching framework to underpin management of information Information Architecture.vsd
- 4. DRAFT 26/11/2013 Information Management Benefits Potential Benefits of implementing Information management include: • a consistent approach for management of information • best practices for management of information • a structure to support the diverse needs of managers, staff, supported people, carers, suppliers, government and community based agencies • a mechanism to preserve information for collaborative projects • improvement of business processes and information services, such as document management and web based services • a framework to support the demands of compliance regulations. Information Architecture.vsd
- 5. DRAFT 26/11/2013 Information Management Goals Our goals in the management of information are to: · provide accurate and timely information · allow multiple points of access · maintain security and privacy · derive business intelligence · support decision making · comply with legislated requirements · deliver reliable applications and technology · enhance communications and information dissemination · facilitate meaningful collaboration amongst users · add value to the business Information Architecture.vsd
- 6. DRAFT 26/11/2013 Information Management Scope ‘Information management’ is an umbrella term that encompasses all the systems and processes within an organisation for the creation and use of corporate business information. In terms of technology, information management encompasses systems such as: · web content management (CM) · document management (DM) · records management (RM) · digital asset management (DAM) · learning management systems (LM) · learning content management systems (LCM) · collaboration · enterprise search Information Architecture.vsd
- 7. DRAFT 26/11/2013 Information Management Principles The guiding principles that underpin the management of our information include: · Single Source of Truth · Single Instance · Useability · Findability · Accessibility · Security · Availability · Maintainability · Accuracy Information Architecture.vsd
- 8. DRAFT 26/11/2013 Information Management Lifecycle The information lifecycle covers six basic stages: · Creation and Receipt · Distribution · Use · Maintenance · Disposition · Archival Preservation Information Architecture.vsd
- 9. DRAFT 26/11/2013 PHASE 1 - INFORMATION MANAGEMENT PROJECT This phase of the project looks at a subset of the PHCS Information Management Architecture definition and requirements to support the development of a holistic environment incorporating collaboration and team working spaces, document control and records management and a re-imagined Intranet Information Architecture Overview Collaboration Environment Teams Workflows Workspaces Chat Mobile Document Control & Records Management Environment Version Control Metadata Schema Retention and Disposal Email Integration/ Management Audit Trail Intranet Environment Content Style Navigation Searching Tracking Security CMS Web 2.0 content editing by users Information Architecture.vsd
- 10. DRAFT 26/11/2013 Collaborative Work Environment (CWE) The following applications or services are considered elements of a CWE: · E-mail · Instant messaging · Application sharing · Video conferencing · Collaborative workspace and document management · Task and workflow management · Wiki group or community effort to edit wiki pages (e.g. wiki pages describing concepts to enable a common understanding within a group or community) · Blogging where entries are categorized by groups or communities or other concepts supporting collaboration Information Architecture.vsd