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Insights on ISO 20022 – Digging into the
DNA of Faster Payments
Wednesday, May 23, 2018 | Boston Quincy Marriott| MA
Getting To Know Us
2
Joseph Casali
Senior Vice President
Nasreen Quibria
Managing Director &
Founder
Peter Gordon
VP, Product
Development &
Innovation
3
Today’s Discussion…
3
© 2018 Q INSIGHTS. All rights reserved
What is ISO 20022?
A standard for standards – a “recipe”
or a standardized approach to
building message standards across
financial services
© 2018 Q INSIGHTS. All rights reserved
ISO 20022 Message Flow
5
Debtor
(Buyer /Originator*)
Creditor
(Seller/Receiver*)Creditor Agent
(RDFI*)
Debtor Agent
(ODFI*)
Clearing & Settlement
*NOTE: RDFI / ODFI and Originator / Receiver are reversed when direct debit is originated
Business /
Conceptual
PhysicalLogical
pain messages
= payment
initiation and
status/error
Customer Credit Transfer
Customer Payment
Status Report
Account Reporting
Customer Direct Debit
Account Reporting
Customer Payment
Status Reportpacs messages =
payment clearing
and settlement
camt messages
= cash
management
pain messages
= payment
initiation and
status/error
camt messages
= cash
management
© 2017 Q INSIGHTS. All rights reserved
What is ISO 20022?
The logical element is how you assemble the pieces
All the content (definition, validation, etc.) is stored in a central repository
Business /
Conceptual
PhysicalLogical
© 2018 Q INSIGHTS. All rights reserved 7
PhysicalLogical
Business /
Conceptual
<Nm>Sherlock Holmes Company</Nm>
<PstlAdr>
<AdrTp>BIZZ</AdrTp>
<Dept>Curious Department</Dept>
<SubDept>A</SubDept>
<StrtNm>Baker Street</StrtNm>
<BldgNb>221b</BldgNb>
<PstCd>NW1 6XE</PstCd>
<TwnNm>London</TwnNm>
<CtrySubDivsn>WC2E 9RZ</CtrySubDvsn>
<Ctry>United Kingdom</Ctry>
</PstlAdr>
› The physical
representation of
the logical
message
› ISO 20022 is mostly
exchanged in
eXtensible Mark-
up Language
(XML)
What is ISO 20022?
© 2018 Q INSIGHTS. All rights reserved
What is ISO 20022?
9
Today’s Discussion…
3
10
Today’s Discussion…
3
www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only.
Same Day ACH
11
220%
www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only.
▪ The Zelle Network, is owned by Early Warning Services, LLC
▪ Early Warning Services, LLC is, in turn, owned by a group of U.S.
financial institutions
▪ Zelle acts as a real-time messaging platform between U.S.
financial institutions and does not itself settle transactions
- The transactions that settle as part of this service are
processed through the ACH network (ACH credit) or the debit
card networks through Visa® and/or MasterCard®
▪ Use cases for the Zelle faster payments network include:
What is Zelle and How Does it Work?
P2P PAYMENTS DISBURSEMENTS
www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only.
In-Network to In-Network Experience
Zelle NetworkSM
Faster Funds P2P Example
$34.59
• Debit Cindy’s acct.
$34.59
• Message Zelle Network
• Funds moved to
settlement account
• Message Cindy
Completion
Cindy SENDS Paul
$34.59
Paul
RECEIVES $ IN MINUTES
Using Zelle
ACH $34.59 to Bank B
• Credit Paul’s acct. $34.59
• Message Paul Funds Rec’d
• Message Zelle Network
Bank A
Settlement Account
Bank B
Settlement Account
SETTLEMENT
FUNDS
POSTED
USER EXPERIENCE
Messages Messages
Bank A
Zelle Participant
Bank B
Zelle Participant
ACH
www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only.
$34.59
• Debit Cindy’s acct.
$34.59
• Message Zelle Network
• Message Cindy
Completion
• Funds moved to Visa/MC
settlement account
• Acquiring – Funding Auth
Cindy SENDS Don
$34.59
Don*
RECEIVES $ IN MINUTES
Using Zelle App
ACH/Wire
$34.59 to Visa/MC
Bank A
Settlement Account
Bank B
Settlement Account
SETTLEMENT
FUNDS
POSTED
USER EXPERIENCE
Messages
Message Don -
Funds Received
Bank A
Zelle Participant
Bank B
Out-of-Network
Bank
ACH
Credit Don’s acct $34.59
Wire
*Out-of-network user
Zelle NetworkSM
Faster Funds P2P Example
In-Network to Out-of-Network Experience
www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only.
Zelle℠ P2P User Experience
ZELLE APP* INTEGRATED IMPLEMENTATION
Common Experience Across Financial Institutions
*Abbreviated flow for illustration purposes
www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only.
Key Attributes and Customer Benefits
17
Today’s Discussion…
3
www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only.
The Clearing House Solution
www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only.
Real-Time Payments Use Cases
www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only.
Sample P2P RTP Scenario
20
© 2018 Q INSIGHTS. All rights reserved
ISO 20022 Messaging
21
Creditor
DebtorDebtor AgentCreditor Agent Clearing & Settlement
RTP Core Messaging
Request for Payment
You owe $XX.XX “Approve” or “Reject”
RTP Credit Transfer
Payment Received $XX.XX
Additional Remittance Advice
Invoices 1,2,3,4,5
Acknowledgement
Thank you for your payment
Other Optional Messages Include:
Request for Information
How should I apply this?
Response to Request for Information
Here are the invoice #s
Request for Return of Funds
This payment was made in error, please return
Response to Request for Return of Funds
Approve- Payment, Reject – No Action
22
Today’s Discussion…
3
MasterCard Instant Money Transfer
23
MasterCard Instant Money Transfer
24
MasterCard Is Not Just Card Company Anymore
25
26
Today’s Discussion…
3
2727
Thank You – Questions? …Let’s Connect
(m) 617.388.6207
nasreen.quibria@qinsights.net
nasreenquibria
@nquibria
Nasreen Quibria | Founder
(o) 914.249.1159
Peter Gordon| Vice President
Peter.Gordon@mastercard.com
(o) 781.321.1011
jcasali@neach.org
Joseph Casali | Senior Vice President
joecasali
@jcasali
petergordonpayments

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Insights on ISO 20022 - Digging into the DNA of Faster Payments

  • 1. Insights on ISO 20022 – Digging into the DNA of Faster Payments Wednesday, May 23, 2018 | Boston Quincy Marriott| MA
  • 2. Getting To Know Us 2 Joseph Casali Senior Vice President Nasreen Quibria Managing Director & Founder Peter Gordon VP, Product Development & Innovation
  • 4. © 2018 Q INSIGHTS. All rights reserved What is ISO 20022? A standard for standards – a “recipe” or a standardized approach to building message standards across financial services
  • 5. © 2018 Q INSIGHTS. All rights reserved ISO 20022 Message Flow 5 Debtor (Buyer /Originator*) Creditor (Seller/Receiver*)Creditor Agent (RDFI*) Debtor Agent (ODFI*) Clearing & Settlement *NOTE: RDFI / ODFI and Originator / Receiver are reversed when direct debit is originated Business / Conceptual PhysicalLogical pain messages = payment initiation and status/error Customer Credit Transfer Customer Payment Status Report Account Reporting Customer Direct Debit Account Reporting Customer Payment Status Reportpacs messages = payment clearing and settlement camt messages = cash management pain messages = payment initiation and status/error camt messages = cash management
  • 6. © 2017 Q INSIGHTS. All rights reserved What is ISO 20022? The logical element is how you assemble the pieces All the content (definition, validation, etc.) is stored in a central repository Business / Conceptual PhysicalLogical
  • 7. © 2018 Q INSIGHTS. All rights reserved 7 PhysicalLogical Business / Conceptual <Nm>Sherlock Holmes Company</Nm> <PstlAdr> <AdrTp>BIZZ</AdrTp> <Dept>Curious Department</Dept> <SubDept>A</SubDept> <StrtNm>Baker Street</StrtNm> <BldgNb>221b</BldgNb> <PstCd>NW1 6XE</PstCd> <TwnNm>London</TwnNm> <CtrySubDivsn>WC2E 9RZ</CtrySubDvsn> <Ctry>United Kingdom</Ctry> </PstlAdr> › The physical representation of the logical message › ISO 20022 is mostly exchanged in eXtensible Mark- up Language (XML) What is ISO 20022?
  • 8. © 2018 Q INSIGHTS. All rights reserved What is ISO 20022?
  • 11. www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only. Same Day ACH 11 220%
  • 12. www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only. ▪ The Zelle Network, is owned by Early Warning Services, LLC ▪ Early Warning Services, LLC is, in turn, owned by a group of U.S. financial institutions ▪ Zelle acts as a real-time messaging platform between U.S. financial institutions and does not itself settle transactions - The transactions that settle as part of this service are processed through the ACH network (ACH credit) or the debit card networks through Visa® and/or MasterCard® ▪ Use cases for the Zelle faster payments network include: What is Zelle and How Does it Work? P2P PAYMENTS DISBURSEMENTS
  • 13. www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only. In-Network to In-Network Experience Zelle NetworkSM Faster Funds P2P Example $34.59 • Debit Cindy’s acct. $34.59 • Message Zelle Network • Funds moved to settlement account • Message Cindy Completion Cindy SENDS Paul $34.59 Paul RECEIVES $ IN MINUTES Using Zelle ACH $34.59 to Bank B • Credit Paul’s acct. $34.59 • Message Paul Funds Rec’d • Message Zelle Network Bank A Settlement Account Bank B Settlement Account SETTLEMENT FUNDS POSTED USER EXPERIENCE Messages Messages Bank A Zelle Participant Bank B Zelle Participant ACH
  • 14. www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only. $34.59 • Debit Cindy’s acct. $34.59 • Message Zelle Network • Message Cindy Completion • Funds moved to Visa/MC settlement account • Acquiring – Funding Auth Cindy SENDS Don $34.59 Don* RECEIVES $ IN MINUTES Using Zelle App ACH/Wire $34.59 to Visa/MC Bank A Settlement Account Bank B Settlement Account SETTLEMENT FUNDS POSTED USER EXPERIENCE Messages Message Don - Funds Received Bank A Zelle Participant Bank B Out-of-Network Bank ACH Credit Don’s acct $34.59 Wire *Out-of-network user Zelle NetworkSM Faster Funds P2P Example In-Network to Out-of-Network Experience
  • 15. www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only. Zelle℠ P2P User Experience ZELLE APP* INTEGRATED IMPLEMENTATION Common Experience Across Financial Institutions *Abbreviated flow for illustration purposes
  • 16. www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only. Key Attributes and Customer Benefits
  • 18. www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only. The Clearing House Solution
  • 19. www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only. Real-Time Payments Use Cases
  • 20. www.neach.org © 2018 NEACH. All rights reserved. Proprietary and Confidential. For NEACH use only. Sample P2P RTP Scenario 20
  • 21. © 2018 Q INSIGHTS. All rights reserved ISO 20022 Messaging 21 Creditor DebtorDebtor AgentCreditor Agent Clearing & Settlement RTP Core Messaging Request for Payment You owe $XX.XX “Approve” or “Reject” RTP Credit Transfer Payment Received $XX.XX Additional Remittance Advice Invoices 1,2,3,4,5 Acknowledgement Thank you for your payment Other Optional Messages Include: Request for Information How should I apply this? Response to Request for Information Here are the invoice #s Request for Return of Funds This payment was made in error, please return Response to Request for Return of Funds Approve- Payment, Reject – No Action
  • 25. MasterCard Is Not Just Card Company Anymore 25
  • 27. 2727 Thank You – Questions? …Let’s Connect (m) 617.388.6207 nasreen.quibria@qinsights.net nasreenquibria @nquibria Nasreen Quibria | Founder (o) 914.249.1159 Peter Gordon| Vice President Peter.Gordon@mastercard.com (o) 781.321.1011 jcasali@neach.org Joseph Casali | Senior Vice President joecasali @jcasali petergordonpayments