Intercomputer Global Services Presentation

About us
We are a software company with broad range of
services, starting with providing solutions and technologies in
the Enterprise Content/Business Process Management
(ECM/BPM systems), imaging and PDF spheres, BP and IT
consulting and finishing with creation of dedicated IT teams
for the needs of your company.
We work with:
- Big clients (doing BA and implementation of various DMS
systems);
- Midsize businesses (for reasonable price solving all
problems, related to document flow within company);
- Software companies (building dedicated teams on
C++, .NET, Java, Sharepoint, Documentum, etc., offering QA
services)
© 2012 Intercomputer Global Services GmbH & Co.KG

Facts&Figures
Year of creation: 1999
Number of employes: ~75
Location: Bochum, Germany; Kiev and Donetsk, Ukraine
Main business: Software Application Development and
Implementation (Banks, Insurances, Industry)
Market location: Worldwide, clients in 10 countries
Business objective: Development of long term business
partnerships
Certifications: ISO 9001:2008


Human resources
Human resources
 Our most important asset as a service company is OUR
PEOPLE.
 Staff is multilingual, highly skilled and motivated. Around
85% enrolled or finished a Master’s Program or PhD.
Language support
 Most employees are fluent in English
 Most engineers have studied Computer Science in English
teaching classes
 We can develop and provide language support for every
major language: English, French, German, Spanish, Italian
etc.


Work principles
Management: Сlient centered approach
We consider our clients to be our partners and bring comprehensive approach built on long-
term partnerships and complete information transparency to all our projects. We value the
trust of the companies who choose our solutions and devote our full attention to
increasing the effectiveness of our systems and protecting our clients’ investments.
Strategy: Together with the market
Together with our partners, we develop strategies for the ongoing development of their IT systems
and adapt our service and solution spectrum to the concrete requirements of the market.
Projects: Flexibility and adaptiveness
In our work we use one important principle of flexibility and adaptiveness, which consists in offering
our clients flexible solutions and software products, which can be adapted for each concrete
business. This allows implementing products and solutions, which deliver the required
functionality at the same time keeping the existing infrastructure of the company untouched.
HR: Best of the best
Our HR principle lies in attracting, motivating and keeping the best specialists we can get. Therefore
our company is able to offer the services of specialists with the highest qualifications, working in
our company at the moment: developers and subject area specialists, experienced project
managers, cunsultants and business analysts.


Company organization


Strategic partnerships


Our clients

"*Some projects were done in
© 2012 Intercomputer Global Services GmbH & Co.KG cooperation with XEROX GS

Services & Solutions for big clients
IT and Business consulting;
Preliminary analysis, finding bottlenecks, forming set of recommendations
Information Structure Optimization;
Optimization of hardware part, introducing virtual servers, etc.
Document Management Solutions
Choosing, buying, implementing big corporate DMS systems (Documentum, Sharepoint, Alfresco, Directum, etc.).
Implementing our own ready solutions on the basis of these systems (Client and operation history file
management solutions, Regulatory and reference document management solutions, Application processing
system for credits for corporate and SME Sectors, Complex communication solution based on electronic
forms).
PDF Solutions for ECM
We also own PDF Render Server solution, which is successfully used by us as a part of loffered DMS solutions. This
is a product, helping to transform various formats into PDF, suitable for long-term storing and with convenient
search, attributes and watermarks functions.
Business Intelligence
We also have own BI plugins on Sharepoint and Documentum, allowing to represent information in a convenient
way, making decision making easier.
Adaptation of software and integration with existing systems
We do not offer box products. We always first do analysis of client business and then offer a complex solution, customizing
it for our clients.
Employee education, support and training
We offer 2 and 3rdline support, our specialists do education and make sure business starts using the application
successfully.


Projects for Finance
short overview of the most important ones
 Alliance Bank (Kazakhstan), one of the top 5 Kazakh bank, 1000 users
 Automation (application processing system ) of retail customers’ lending process
 UkrSibbank (BNP Paribas Group), 6000 users
 Archive of regulatory and reference documents
 Unified archive of the clients’ banking history files archive with SAP integration
 ING Bank Ukraine (Retail / Wholesale), 150 users
 Unified archive of the clients’ banking history files with core banking system integration
 Promsvyazbank (Russia), one of the top 15 banks of Eastern Europe, 800 users
 Application processing automation system for credits to SME (small and medium
enterprise)
 ING Bank CEE (Russia, Bulgaria, Hungary, Slovak, Czech, Romania),300+ users
 Bank business process automation
 Raiffeisen Bank Aval, 4000 users
 Application processing automation system for credits to Corporate Users


Projects for Industry
 Ford Werke AG
 System Of Drafts Management
 Volkswagen AG
 Administration System Of Personal Cases Of Concern Employees
 Bayer AG
 Business Portal
 British Petroleum
 Integration Of Document Circulation Systems
 GEK Insurance Company
 Upgrading Of The Document Circulation System
 Stadtwerke Duesseldorf – Municipal community service of Duesseldorf, Germany
 Elaboration Of The Search System
 Hitachi
 Automated Production Management System
 E.ON
 Systems Of Document Circulation for power stations
 Web Portal Of Access To The Management Documents

Services & Solutions for SMEs
Business and IT systems audit
Preliminary analysis, finding bottlenecks, forming set of recommendations
Custom software development
Creating a solution, specially tailored for your business
Document management solutions
Choosing, buying, implementing, customizing reasonably priced DMS
systems, suitable for your business (Sharepoint, Alfresco, etc.).
Implementing our own ready solutions on the basis of these systems,
creating electronic archives, collaboration portals, CRM systems, etc.
Testing services
We can test your existing systems in order to find weak places and enforce
them.
Education, Support, Training


Projects for SMEs
 IQDoQ
 Setting company intranet system with PDF technologies application
 New PDF module for HyperDoc ensures your compliance and the efficiency of your
electronic workflows.
 ELO digital office
 Additional work on PDF modules within an ECM system which provides a central
knowledge platform that bundles all information (paper-based and digital) and makes it
immediately available to all employees on demand.
 TEDATA
 Calculation system for the mechanical equipment parts, parts visualization, report
subsystem, etc.
 HUK-Coburg
 The intranet solution for the insurance company is based on PDF forms used in the
module, which shares information within company.


Services for Software Companies
Dedicated teams creation
We can create a team, which can act as a part of your company, doing tasks,
for which you either lack developers inhouse, or there is a non-core task
you want to outsource, or you need special skills which you can’t find or
which cost a lot in your country.
We can gather teams of C/C++/embedded developers, Java, .NET,
Sharepoint, Documentum, Business Analysts, Testers, others on request.
Custom software development
Doing fixed price projects, from analysis to testing and support stages.
Testing services
We can provide QA services not only to products, developed by us, but to
any products of your company, that you want to improve and ensure they
are bug-free.


Projects for Software Companies
 XEROX Global Services
 Subcontract partner involved in development of industrial content management systems
(ECM systems) based on Documentum platform (later on – EMC Documentum) for big
European customers
 As a software partner of Xerox Global Services which is a leader in BPO and IT Outsourcing
across a variety of industries and public sector we helped thousands of companies to
improve their processes, manage client operations and focus on their core business.
 SER Group
 Subcontract partner involved in development of new modules for ECM DOXiS system
 Development of different modules for SER software which cover the whole spectrum of
ECM – from automated inbound mail processing, electronic archiving and document
management to Business Process Management, knowledge and records management and
email management.
 LogIT Management Consulting
 We started cooperation with QA services, performing stress testing of client website via
HP Load Runner.
 The client was satisfied with the level of services we provided, and later our cooperation
extended and grew into development of separate modules of client portal on ASP.NET and
MS SQL.

QA Services
 Functional testing (also with automated testing tools (QTP, Selenium, etc)
 Ergonomics and ease of use (user experience);
 Consistency with functional and technical requirements;
 Security and protection from unauthorized use;
 Correctness and completeness of documentation.
We perform the following tests as components of our functional testing:
 Component testing;
 Regression testing;
 Acceptance testing;
 Smoke testing.
 Load testing
 Developing and coordinating test scenarios with the customer;
 Creating scripts to automate load tests (HP LoadRunner, JMetter);
 Developing scripts for generating large volumes of test data;
 Measuring system performance under various load conditions and combined scenarios;
 Stress tests;
 Diagnosing «bottlenecks» in the system, providing recommendations for increasing productivity;
 Defining the boundaries of system performance measures;
 Regular stress tests to prevent degradation of system performance;
 Tests of system reliability — simulation of failures at different levels under high loads to track system
capabilities and failover behavior;
 Determining the degree of scalability;
 Introducing performance monitoring as part of the commercial exploitation of heavy-duty systems;
developing and implementing capacity management processes.

QA projects
 Optimization of a heavy-duty banking system
 As a result of our comprehensive work, the system was able to maintain five times more
concurrent users on its existing equipment.
 Testing high-end corporate applications
 More than eight years of experience, more than 20 major stress-testing and optimization
projects.
 Monitoring the performance of a heavy-duty banking system
 A three-year project, three-tier architecture, 25 servers, 5000% increase in load at peak
times.
 Stress tests for banking system
 Creation of complex load scripts (30 different role scenarios) and execution of stress tests
simulating the work of 12,000 users of a banking system containing data for five million
customers over ten hours. The project lasted for one month. The performance time
of critical business operations has been improved to 500-10000%.


Hardware and Embedded Development
 Development and customization of software and hardware part of the
following devices:
 Devices for data transfer in TCP/IP networks using GPRS/3G/Ethernet technologies.
 Devices using GPS, GSM, CDMA/EV-DO, WiFi
 Devices using protocols SSL, Modbus, http
 Devices with interfaces RS232, RS422, RS485, I2C, I2S, SPI, USB, etc.
We do the following:
 adapt the operating system and application software to work on a new hardware platform;
 develop and adapt the device microcode (boot loader, device drivers, firmware),
 create new software in order to transfer the existing applications for microprocessors, DSP-
processors, micro-controllers.
 realize device development on the basis of modern microcontrollers like Atmel
(AVR/ARM7/ARM9), Microchip (PIC18/24/32 (MIPS)), STM (ARM7/Cortex), NXP (ARM7/Cortex)
etc.


Hardware projects
 Sprut M2M
 GPRS/EDGE/CSD/SMS modem designed for industrial automation and control, including devices sensitive to rupture received
packets and using protocols Modbus.
 It provides wireless monitoring, alarms and control of geographically-distributed objects, and also works in the mode of radio
extenders - RS-232C/RS-485 interfaces using TCP, UDP protocols.
 Embedded system measurement and management informs about changes of his state through CSD/GPRS-channel using SMS, E-
MAIL or voice alerts.
 Sprut M2M
 GSM controller designed for industrial automation and control, which provides wireless monitoring, alarm and control of
geographically-distributed objects, as well as works in the mode of radio extenders RS-232C/RS-485 interfaces using the protocols
TCP, UDP, MODBUS.
 high-quality solution for wireless data acquisition and transmission of information via GSM. The device provides transparent GSM
channel and acts like a remote serial port.
 SPRUT ROUTER 3G
 designed for a broad range of enterprise customers, who can use IP-protected connections for remote and autonomous devices in
places where normal communications are difficult or expensive.
 includes a 3G-modem (HSUPA / EVDO / GSM / EDGE), Wi-Fi access point, an RS232 port for administration or modem
connection, USB port for connecting an external drive (for example, to save the log) or backup modem port RJ45 (10/100Mbit) to
connect to the internal network, or LAN Internet provider.
 Robust metal housing and small size make it possible to use as a mobile access to the Internet, and for industrial applications.
 SPRUT ROUTER CDMA
 designed for a broad range of enterprise customers, who can use IP-protected connections for remote and autonomous devices in
places where normal communications are difficult or expensive.
 includes a 3G-modem (CDMA 2000 1xEV-DO Rev.0/Rev. A), Wi-Fi access point, an RS232 port for administration or modem
connection, USB port for connecting an external drive (eg to save the log) or backup modem port RJ45 (10/100Mbit) to connect to
the internal network, or LAN Internet provider.
 Robust metal housing and small size make it possible to use as a mobile access to the Internet, and for industrial applications.
 SPRUT E2COM
 connection of Ethernet devices to devices with RS232 ports or RS485 via protocol TCP / IP.
 provides transparent GSM channel and is actually a "remote" serial port.
 can act as a server and client, and the connection settings for each port (RS232 or RS485) are performed independently of each
other.

Experience and quality
As you can see, we did a lot of projects for various customers
in different spheres.

Now...

How we can help YOU?


Contact us to start solving your tasks now

Intercomputer Global Services Presentation

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