Intercultural non verbal communication
- 1. Intercultural Non Verbal Communication Presented By Talha Ghaffar
- 2. Todays Presentation 1)Why Do Cultures Differ? 2)Importance of Intercultural Communication. 3)Things to consider in non-verbal communication 4)Do’s and Don'ts of Intercultural Communication. 5)Cultural differences . 6)Conclusion.
- 3. Why do cultures differ? : History Educational Backgrounds Social backgrounds Ethnic Religion
- 4. Why Intercultural Communication is more important then ever Globalization Multicultural Workforce
- 5. Cause of globalization Greater international travel and tourism. Worldwide sporting events such as FIFA World Cup , ICC world cup and the Olympic Games.
- 6. Multicultural workforce Social backgrounds Cultures Racial backgrounds Gender Age Regions Religion
- 7. Things to consider in non-verbal communication :Personal Space Personal space is the distance two people keep between themselves in order to feel comfortable.
- 8. Things to consider in non-verbal communication :Eye Contact For example: -North Americans view direct eye contact as a sign of honesty -Asians view direct eye contact as a form of disrespect
- 9. Things to consider in non-verbal communication :Touch For example: -Japanese may be uncomfortable being touched in a casual relationship -Muslims may be extremely uncomfortable being touched by someone of the opposite sex.
- 10. Things to consider in non-verbal communication :Smiling For example: -For Americans, a smile is used with frequency to communicate friendliness and goodwill. -In Japan smiling without a reason is considered as childish or act of immatureness . -To Russians, a smile signals personal affection.
- 11. Things to consider in non-verbal communication :Time For example: -In American business culture, respect is communicated through punctuality. -In Pakistan 7:00 means 9:00. -Middle Eastern cultures, which place high value on interpersonal relationships, respect means continuing a meeting or conversation until it reaches a natural conclusion, even if it makes you late for the next one
- 12. Things to consider in non-verbal communication :Agreement For example: -“Yes” does not always mean “yes” among Asians. -In some cultures science means agreement. - Its Hard for Japanese to say no .
- 13. Things to consider in non-verbal communication :Silence For example: -silence may signify respect -In Pakistan it sometimes considered as agreement! -Americans are generally uncomfortable with silence in conversations
- 14. DO’S OF INTERCULTURAL COMMUNICATION Use symbols, diagrams and pictures. Investigate their culture's perception Take cultural and local differences into account. Find out what cultural factors
- 15. DONT’S OF INTERCULTURAL COMMUNICATION Using the same approach world-wide. Considering traditional knowledge and practices as ‘backward’. Letting cultural differences become a source of conflict that hinder the process or work.
- 16. DON’T’S OF INTERCULTURAL COMMUNICATION The thumbs up sign in America and most of Europe means that something is good, or that you approve. This sign is considered rude in many Asian and Islamic countries. Raising your hand up means stop in America or England. In some Asian countries this gesture is used when asking for permission to speak.
- 18. Diversity is a challenge as well as an opportunity which can have positive as well as negative influence. Acknowledging, understanding, accepting, valuing and celebrating the differences that’s the key for successful intercultural communication. CONCLUSION
- 19. That Completes my Presentation on non verbal intercultural communication. Any comments or Questions?