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“Having a large number of international students at the university does not
       make the campus diverse. How well international students are
  integrated into the rest of the campus matters more. The help seems to
       be always focused only on the international students and their
   problems, while the rest of the campus should also be involved to help
                                    them.

 In my opinion, studying at the U of M forces international students to be
     adjusted and to change themselves to fit into the American culture.
          However, international students grew up in different cultural
   backgrounds; compromise might work, but demanding them to change
   and fit into American society might be asking too much, especially when
                   students are just starting their first year.”

           UMN-TC undergraduate international student
               2010 International Student Survey
International Undergraduates’
      Classroom Experiences
              and Implications
                  for Teaching

                 Mike Anderson, MELP
               LeeAnne Godfrey, CEHD
                    Beth Isensee, ISSS
                    Jeff Lindgren, CTL
Discuss in Pairs

How do you think international students
would reply to the question:

 “What are the major problems international
  students face during their first semester at
  the U?
Survey of International Students
232 undergraduate respondents

Respondents by college:
Science and Engineering – 34%
Liberal Arts – 28%
Management – 11%
Biological Sciences – 4%
Continuing Education – 4%
Design – 2%
Education & Human Development – 2%
Food, Agriculture, and Natural Sciences – 2%
Medical School – < 1%
Chose not to answer – 14%
Survey Questions
What made learning difficult in your first
semester?

What are the major challenges you see for
international students who are adjusting to being
at the U of M?

What would help international students adjust
more easily during their first year?
Major Themes
Challenges are related to:
•    learning in a second language
•    lack of shared academic & classroom culture
•    feelings of isolation
•    general cultural differences outside of academics
Which of the following made learning difficult in your first
   semester due to your English? Please check all that apply
              even if it was true in only one class.
                   Answer                         Count   Percentage

1.  I was not comfortable speaking in class
                                                   92        40%
because of my English.
2.  There was too much reading.                    81        35%

3.  Too many examples used in class were
                                                   79        34%
taken from U.S. culture.
4.  Too much of the vocabulary was
                                                   75        32%
unfamiliar.
5.  My writing had too many grammar errors.        70        30%

6.  I wasn’t clear about what to do during pair
                                                   68        29%
work or group work.
7.  Professors/instructors spoke too quickly.      65        28%
Which of the following made learning difficult in your first
      semester due to your English? Please check all that apply
                 even if it was true in only one class.
                       Answer                              Count   Percentage

8.  I was unfamiliar with the types of writing
                                                            52        22%
assignments.
9.  I didn’t understand other students during pair
                                                            51        22%
work or group work.

10.  People could not understand me when I spoke.           46        20%

11.  The professors/instructors didn’t provide enough
                                                            42        18%
visual material (e.g. writing or slides) while teaching.

12.  The directions given for writing assignments
                                                            42        18%
were unclear to me.
13.  I couldn’t understand the reading material.            37        16%
14.  I didn't have any of these problems.                   34        15%
15.  I couldn’t understand my classmates.                   29        13%
Theme 1: Challenges of Learning in Second Language


“The main problem is speaking out in class. I seriously felt goose bumps
even if I scored 105 in TOEFL. It’s not about knowing English. It’s about the
anxious feeling that whether what you are speaking is important enough to
ask in a class and whether the professor and other students can
understand.”

Processing time
“International students cannot read fast in English. (I found out it only takes
my American friend an hour and a half to read and understand a chapter
which takes me five or six hours.) For reading chapters, I can always spend
more time, but during exams where I can't have more time, it has been very
difficult.”
Theme 2: Lack of Shared Academic & Classroom Culture
        Comparing the U to your previous school




                             At my previous school:
                       59%   Attendance was required.
                       49%   There were fewer tests.
                       48%   There was less homework.
                       40%   Less class participation was expected.
Theme 2: Lack of Shared Academic & Classroom Culture
        Comparing the U to your previous school




                                             At my previous school:
                                      59%    Attendance was required.
                                      49%    There were fewer tests.
                                      48%    There was less homework.
                                      40%    Less class participation was expected.
         During my first semester at the U:
   41% I was often not familiar with types of assignments
       given in classes.
   34% I was often not familiar with the types of tests.
Theme 2: Lack of Shared Academic & Classroom Culture
             Interacting with U of M professors

      If I had questions about the material or
      assignments, I generally preferred to get
      help from:
38%   The professor
28%   The teaching assistant
19%   Other students
1%    My advisor                   * 3% = Other
Theme 2: Lack of Shared Academic & Classroom Culture
                 Interacting with U of M professors

       If I had questions about the material or
       assignments, I generally preferred to get
       help from:
38%    The professor
28%    The teaching assistant
19%    Other students
1%     My advisor                     * 3% = Other


       If I had questions during class, I
       generally preferred to ask them:
41% Immediately after class
21% Later, during office hours
18% Later, by email
 7% During class                * 3% = Other
Theme 2: Lack of Shared Academic & Classroom Culture

 “Professors didn’t understand that international students need more time to get
 used to the american way of teaching.”

 “Generally speaking, we tend not to voice out our opinions or query due to
 many reasons: such as culture (it’s rude to interrupt during lectures).”

 “Examples made in class by students and professors often refer to strictly
 American things - certain TV shows, series, American sports, etc, which don't
 make sense to international students.”

 “It would help if teaching staff clearly and several times explained how to
 address them and when can we ask for help (whether it is okay to interrupt and
 ask what is unclear right away or wait till end of class.)”
Theme 3: Feelings of Isolation

Differences in cultural background…

“A lot of people see me as an Asian before they see me as a human
being…International students always have this small American Dream of
having a lot of American friends and being well-adjusted to American culture
but the truth is, it's very hard. So I have seen many of them giving up.”


“I founds many Americans who expected everyone to be familiar with their
culture and if not considered them uneducated or ignorant. While many are
warm and friendly, the mindset that everyone should know about America and
the hesitation to learn about other cultures was a little annoying at times.”
Theme 3: Feelings of Isolation


    “Students are scared of each other; to some Americans we are scary
    strangers, and to most internationals they are scary Americans who speak
    better English than we do.”


Exclusion
“The most difficult thing for me was getting
integrated in class. It was easy for my
teachers to ignore/not include me in
discussions etc. I was shy and not
confortable with my English, but still, in small
discussion classes the teacher could include
you more.”
Interview-based qualitative study
What are the reported academic and social experiences of
international students studying in a second language and
culture at the University of MN?
                           Participants

            1                   2                       3
   Male                Male                Male
   Mainland China      Taiwan              Kuwait
   Actuarial Science   Computer Science    Mechanical Engineering
   3rd Semester at U   2nd Semester at U   2nd Semester at U
Preliminary Results

•  Expectations vs. reality
  –  Language
  –  Integration/friendships
•  Success = academics and friendships
•  “I will try” attitude
What would help international students adjust more
             easily during their first year?
 Create structured opportunities for integration
 Through socialization activities U.S. and international students could share
 each other’s cultures, develop friendships and build English language
 abilities.

 Most suggested examples:
  •  Small discussion groups
  •  Peer to peer programs
     especially with in the colleges
  •  Study groups



“I believe help from people that have already been in shoes of freshmen
could help freshmen the most because they know what being a freshman is
like. So having study group (grouping in same major would be perfect)
would be great like mentor system. Please select some one who cares
about freshmen, not with just good grade.”
What would help international students adjust more
               easily during their first year?
Be aware of cultural background differences
Respondents commented frequently on the need for professors and teaching
assistants to be more aware of the specific academic challenges of
international students as they adapt the to U.S. higher educational system.

“Maybe the professor could explain what is
expected of oral activity in class. Because it is very
different from class to class, and many students
come from places where you're not expected to
say anything in class.”

“I think lecturers can ask if everyone knows what
they are talking about when they decide to give
specific examples. Also, one day it would be
 nice to experience an international student day.”

“…more love and interest from the teachers”
What would help international students adjust more
             easily during their first year?
Encourage int’l students to utilize campus resources
Many respondents pointed out the difficulty in
knowing what resources were available and
when to utilize the resources.

“It is important for international students to
know all the organizations in school. There
were a lot of times when I did not know
which organization I could turn to for help or
which one's I could get easily involved
with.”


“Let them be aware of school resources like
The Writing Center and push push push
that it's free and VERY helpful.”
Theme 1: Challenges of Learning in a Second Language—
        and Corresponding Teaching Strategies

 Consider…
 •  Processing time
     –  Giving everyone 30/60/90 seconds to think about class
        questions before answering
     –  Giving everyone in the class more time for exams
     –  Making all materials available online
 •  Unfamiliarity with examples from US culture, slang, jargon,
    idioms
 •  “written accent”
Theme 2: Lack of shared Academic & Classroom Culture
      —and Corresponding Teaching Strategies

 •  Letting students know your expectations about participation
    (during class, after class, etc.)
 •  Being explicit about tests/ assignments in syllabus
 •  Giving clear written and verbal directions for assignments
    and test formats
 •  Letting students know how you would like to be addressed
Theme 3: Feelings of Being Isolated or Excluded—and
         Corresponding Teaching Strategies

Consider…
•  Starting with pair work, then working toward groups
•  Asking students to form groups “with students as different
   from you as possible”
•  Base groups for entire semester versus ever-changing
   groups.
•  Being explicit about what your expectations are for group
   interactions.
Discussion

•  How do the results impact your work?

•  What are some strategies you could employ
   on the classroom, program, college, or
   university levels?

•  What challenges have you encountered?
   What has worked well?

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International Undergraduates’ Classroom Experiences and Implications for Teaching

  • 1. “Having a large number of international students at the university does not make the campus diverse. How well international students are integrated into the rest of the campus matters more. The help seems to be always focused only on the international students and their problems, while the rest of the campus should also be involved to help them. In my opinion, studying at the U of M forces international students to be adjusted and to change themselves to fit into the American culture. However, international students grew up in different cultural backgrounds; compromise might work, but demanding them to change and fit into American society might be asking too much, especially when students are just starting their first year.” UMN-TC undergraduate international student 2010 International Student Survey
  • 2. International Undergraduates’ Classroom Experiences and Implications for Teaching Mike Anderson, MELP LeeAnne Godfrey, CEHD Beth Isensee, ISSS Jeff Lindgren, CTL
  • 3. Discuss in Pairs How do you think international students would reply to the question: “What are the major problems international students face during their first semester at the U?
  • 4. Survey of International Students 232 undergraduate respondents Respondents by college: Science and Engineering – 34% Liberal Arts – 28% Management – 11% Biological Sciences – 4% Continuing Education – 4% Design – 2% Education & Human Development – 2% Food, Agriculture, and Natural Sciences – 2% Medical School – < 1% Chose not to answer – 14%
  • 5. Survey Questions What made learning difficult in your first semester? What are the major challenges you see for international students who are adjusting to being at the U of M? What would help international students adjust more easily during their first year?
  • 6. Major Themes Challenges are related to: •  learning in a second language •  lack of shared academic & classroom culture •  feelings of isolation •  general cultural differences outside of academics
  • 7. Which of the following made learning difficult in your first semester due to your English? Please check all that apply even if it was true in only one class. Answer Count Percentage 1.  I was not comfortable speaking in class 92 40% because of my English. 2.  There was too much reading. 81 35% 3.  Too many examples used in class were 79 34% taken from U.S. culture. 4.  Too much of the vocabulary was 75 32% unfamiliar. 5.  My writing had too many grammar errors. 70 30% 6.  I wasn’t clear about what to do during pair 68 29% work or group work. 7.  Professors/instructors spoke too quickly. 65 28%
  • 8. Which of the following made learning difficult in your first semester due to your English? Please check all that apply even if it was true in only one class. Answer Count Percentage 8.  I was unfamiliar with the types of writing 52 22% assignments. 9.  I didn’t understand other students during pair 51 22% work or group work. 10.  People could not understand me when I spoke. 46 20% 11.  The professors/instructors didn’t provide enough 42 18% visual material (e.g. writing or slides) while teaching. 12.  The directions given for writing assignments 42 18% were unclear to me. 13.  I couldn’t understand the reading material. 37 16% 14.  I didn't have any of these problems. 34 15% 15.  I couldn’t understand my classmates. 29 13%
  • 9. Theme 1: Challenges of Learning in Second Language “The main problem is speaking out in class. I seriously felt goose bumps even if I scored 105 in TOEFL. It’s not about knowing English. It’s about the anxious feeling that whether what you are speaking is important enough to ask in a class and whether the professor and other students can understand.” Processing time “International students cannot read fast in English. (I found out it only takes my American friend an hour and a half to read and understand a chapter which takes me five or six hours.) For reading chapters, I can always spend more time, but during exams where I can't have more time, it has been very difficult.”
  • 10. Theme 2: Lack of Shared Academic & Classroom Culture Comparing the U to your previous school At my previous school: 59% Attendance was required. 49% There were fewer tests. 48% There was less homework. 40% Less class participation was expected.
  • 11. Theme 2: Lack of Shared Academic & Classroom Culture Comparing the U to your previous school At my previous school: 59% Attendance was required. 49% There were fewer tests. 48% There was less homework. 40% Less class participation was expected. During my first semester at the U: 41% I was often not familiar with types of assignments given in classes. 34% I was often not familiar with the types of tests.
  • 12. Theme 2: Lack of Shared Academic & Classroom Culture Interacting with U of M professors If I had questions about the material or assignments, I generally preferred to get help from: 38% The professor 28% The teaching assistant 19% Other students 1% My advisor * 3% = Other
  • 13. Theme 2: Lack of Shared Academic & Classroom Culture Interacting with U of M professors If I had questions about the material or assignments, I generally preferred to get help from: 38% The professor 28% The teaching assistant 19% Other students 1% My advisor * 3% = Other If I had questions during class, I generally preferred to ask them: 41% Immediately after class 21% Later, during office hours 18% Later, by email 7% During class * 3% = Other
  • 14. Theme 2: Lack of Shared Academic & Classroom Culture “Professors didn’t understand that international students need more time to get used to the american way of teaching.” “Generally speaking, we tend not to voice out our opinions or query due to many reasons: such as culture (it’s rude to interrupt during lectures).” “Examples made in class by students and professors often refer to strictly American things - certain TV shows, series, American sports, etc, which don't make sense to international students.” “It would help if teaching staff clearly and several times explained how to address them and when can we ask for help (whether it is okay to interrupt and ask what is unclear right away or wait till end of class.)”
  • 15. Theme 3: Feelings of Isolation Differences in cultural background… “A lot of people see me as an Asian before they see me as a human being…International students always have this small American Dream of having a lot of American friends and being well-adjusted to American culture but the truth is, it's very hard. So I have seen many of them giving up.” “I founds many Americans who expected everyone to be familiar with their culture and if not considered them uneducated or ignorant. While many are warm and friendly, the mindset that everyone should know about America and the hesitation to learn about other cultures was a little annoying at times.”
  • 16. Theme 3: Feelings of Isolation “Students are scared of each other; to some Americans we are scary strangers, and to most internationals they are scary Americans who speak better English than we do.” Exclusion “The most difficult thing for me was getting integrated in class. It was easy for my teachers to ignore/not include me in discussions etc. I was shy and not confortable with my English, but still, in small discussion classes the teacher could include you more.”
  • 17. Interview-based qualitative study What are the reported academic and social experiences of international students studying in a second language and culture at the University of MN? Participants 1 2 3 Male Male Male Mainland China Taiwan Kuwait Actuarial Science Computer Science Mechanical Engineering 3rd Semester at U 2nd Semester at U 2nd Semester at U
  • 18. Preliminary Results •  Expectations vs. reality –  Language –  Integration/friendships •  Success = academics and friendships •  “I will try” attitude
  • 19. What would help international students adjust more easily during their first year? Create structured opportunities for integration Through socialization activities U.S. and international students could share each other’s cultures, develop friendships and build English language abilities. Most suggested examples: •  Small discussion groups •  Peer to peer programs especially with in the colleges •  Study groups “I believe help from people that have already been in shoes of freshmen could help freshmen the most because they know what being a freshman is like. So having study group (grouping in same major would be perfect) would be great like mentor system. Please select some one who cares about freshmen, not with just good grade.”
  • 20. What would help international students adjust more easily during their first year? Be aware of cultural background differences Respondents commented frequently on the need for professors and teaching assistants to be more aware of the specific academic challenges of international students as they adapt the to U.S. higher educational system. “Maybe the professor could explain what is expected of oral activity in class. Because it is very different from class to class, and many students come from places where you're not expected to say anything in class.” “I think lecturers can ask if everyone knows what they are talking about when they decide to give specific examples. Also, one day it would be nice to experience an international student day.” “…more love and interest from the teachers”
  • 21. What would help international students adjust more easily during their first year? Encourage int’l students to utilize campus resources Many respondents pointed out the difficulty in knowing what resources were available and when to utilize the resources. “It is important for international students to know all the organizations in school. There were a lot of times when I did not know which organization I could turn to for help or which one's I could get easily involved with.” “Let them be aware of school resources like The Writing Center and push push push that it's free and VERY helpful.”
  • 22. Theme 1: Challenges of Learning in a Second Language— and Corresponding Teaching Strategies Consider… •  Processing time –  Giving everyone 30/60/90 seconds to think about class questions before answering –  Giving everyone in the class more time for exams –  Making all materials available online •  Unfamiliarity with examples from US culture, slang, jargon, idioms •  “written accent”
  • 23. Theme 2: Lack of shared Academic & Classroom Culture —and Corresponding Teaching Strategies •  Letting students know your expectations about participation (during class, after class, etc.) •  Being explicit about tests/ assignments in syllabus •  Giving clear written and verbal directions for assignments and test formats •  Letting students know how you would like to be addressed
  • 24. Theme 3: Feelings of Being Isolated or Excluded—and Corresponding Teaching Strategies Consider… •  Starting with pair work, then working toward groups •  Asking students to form groups “with students as different from you as possible” •  Base groups for entire semester versus ever-changing groups. •  Being explicit about what your expectations are for group interactions.
  • 25. Discussion •  How do the results impact your work? •  What are some strategies you could employ on the classroom, program, college, or university levels? •  What challenges have you encountered? What has worked well?