The document discusses the Interactive Structuring Method (ISM), which helps to identify relationships between elements of a complex system and structure them in a hierarchical model. It outlines the steps of ISM, including identifying variables, determining their contextual relationships, developing a structural self-interaction matrix (SSIM) and reachability matrix, and partitioning the matrices into levels. An example of applying ISM to identify the relationships between factors influencing an event is provided. ISM transforms unclear mental models into clear hierarchical models.
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