Interview+Guide.pdf edhecc business school
- 1. INTERVIEW GUIDE EDHEC International Recruitment 2024
- 2. Agenda • What is Behavioral Interview • How to prepare for Behavioral Interview • General Tips for Online Interview • Q & A
- 4. Behavioral Interview What is BI? Behavioral interviews focus on the candidate's past performance and behavior to predict future performance and behavior in similar scenarios. Behavioral interview questions are questions or statements that ask candidates to share examples of specific situations they’ve been in. Usually interviewers want to know about an experience where you had to use certain skills—Soft Skills especially—or had to navigate certain types of scenarios.
- 5. Behavioral Interview BI Questions - Example • Tell me about a time… • How have you dealt with… • Give me an example of… • Explain a past situation where… In common: • take you back to a specific situation in the past • ask you to recall your real-life responses, action steps, and results.
- 6. Behavioral Interview • Problem-solving • Communication • Teamwork • Leadership • Time management • Adaptability • Motivation & Values
- 7. How to prepare for Behavioral Interview
- 8. How to prepare for Behavioral Interview In-advance Preparation • Research about Top Skills needed by the interviewer • Create a list of BI questions that could be asked about certain skills • Create a list of stories or situations from your experience • Follow the STAR method (Situation-Task-Action-Result) and write down your answers (2 mins) • Practice answering BI questions with your answers confidently & fluently
- 9. How to prepare for Behavioral Interview In-advance Preparation - Illustration Leadership …… Definition …… Common BI Questions My Experience …… STAR method …… Theory …… …… …… …… Practice
- 10. How to prepare for Behavioral Interview Respond on the spot • Quickly identify the skill or quality the interviewer is trying to learn about in you • Choose a relevant story you prepared that best showcases the skill • Share your story while emphasizing the details that speak to the relevant skill • Sum up with how you generally approach situations like the one the interviewer presented
- 11. How to prepare for Behavioral Interview BI Questions & Answers - Illustration Tell me when you overcame a conflict at work or in your personal life At my last job, my colleague and I disagreed on how to handle a sensitive situation with our client. We made a mistake in their campaign that resulted in poor overall performance. While my colleague wanted to move forward without explaining the mistake, I thought it would be best to let the client know what happened. After going back and forth, I asked him if we could set some time aside to weigh the costs and benefits of each option. In the end, we needed to see each other’s motivations and fears to get a better understanding of the other. We decided to let the client know what had happened and agreed to provide them with another campaign at no cost. While it did result in a short-term loss for the company, the client appreciated our honesty and booked an annual campaign exceeding their spending with us in the past. My colleague and I were also recognized for our teamwork and ended up counseling other client teams on conflict resolution.”
- 12. How to prepare for Behavioral Interview BI Questions & Answers - Illustration Give me an example of a time you faced a conflict. How did you handle that? “Funnily enough, last year I was part of a committee that put together a training on conflict intervention in the workplace and the amount of pushback we got for requiring attendance really put our training to the test. There was one senior staff member in particular who seemed adamant. It took some careful listening on my part to understand he felt like it wasn’t the best use of his time given the workload he was juggling. I made sure to acknowledge his concern. And then rather than pointing out that he himself had voted for the entire staff to undergo this training, I focused on his direct objection and explained how the training was meant to improve not just the culture of the company, but also the efficiency at which we operated—and that the goal was for the training to make everyone’s workload feel lighter. He did eventually attend and was there when I talked to the whole staff about identifying the root issue of a conflict and addressing that directly without bringing in other issues, which is how I aim to handle any disagreement in the workplace.”
- 13. General Tips for Online Interview
- 14. Do’s • Prepare & test your computer, speaker and mic in advance • Choose the appropriate setting with good lighting and no noise • Set your phone to Do Not Disturb mode or turn it off • Dress professionally • Look in the camera while speaking • Pause & think before speaking out loud • Speak genuinely, confidently & concisely • Speak at an appropriate pace • Smile occasionally
- 15. Don’ts • Don’t look at your note all the time • Don’t read directly from your note • Don’t create stories that aren’t yours or that were copied from online sources • Don’t repeat the same info or story • Don’t panic when you forget a certain word or phrase • Don’t worry about your accent or pronunciation • Don’t think about how you have performed so far • Don’t worry about the result until you finish the whole interview