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Intranet Case Studies




                        By Michael Doyle
Who is Michael Doyle?
• Senior Architect at Waggener Edstrom
• SharePointNinja on twitter
• Author for MS Press
• Blogger on AIIM
• Can be emailed at doyle@techelixir.com
• Web site is www.sharepointninja.com
What is an Intranet anyway

Literally - Any network that cannot be accessed directly
from the internet

Specifically – A set of web sites designed to provide
information to users to help them perform their duties
• Example
Fixed
Width
        versus
 Non Fixed
 Width
Branding
–A little goes a long way
–The last twenty percent will take
 much, much longer than you expect
–Try themes to get you started
–Pretty is important
Feature Stories
• Keep them coming back
Personalize Content
Navigation issues

• One click is still the goal
• Consistent navigation is desirable but hard to
  achieve
• Popular items (my sites, search, tagging) need
  to be easy to get to and in familiar places
• Easy access to the home page
Consistent Navigation Issues
– Each Site Collection has its own navigation
– Can use custom providers such as XML Files, Web
  Services, or Databases
– SharePoint interface to manage navigation is easy
  to use but limited (per site collection and two
  levels)
– Writing your own is pretty straight forward with
  lots of examples online
Mega Menu
Security Guidelines
– Security Groups in SharePoint Groups
– Minimize the number of groups
– Security is a means to an end. Don’t over do
  it.
– Third party products can definitely help to
  manage security.
Search Integration

– Except for rare cases, search should be part
  of every page.
– All encompassing search at top, specific
  search in main content area.
– Extend search to other parts of network and
  use facets to refine
Best Bets – low hanging fruit
FAST Search
–Major investment in server hardware
 and people resources
–Virtually unlimited in scalability
–Just dropping in a FAST Server does not
 provide that much functionality (noted
 exception is the visual preview)
Search is a garden. It needs tending to produce
results.
- Monitor crawl times
- Tag, tag, tag
- Delete unwanted content (weed it out)
- Adjust results on what people are searching
  on. (Search Service Application: Search
  Administration -> Web Analytics Reports
Managed Metadata
– Open vs Closed
– Some is better than none
– Pick a central hub location and consume
  the metadata from other locations
– Managing metadata requires resources
– Greatly increases find ability
Managing Metadata
InfoPath Forms
– Best bang for the buck of any service
– InfoPath Web forms saves time and
  money
– Client not required
– Worth the cost of the Enterprise edition
– Don’t program if you don’t have to
Site Maps
My Site Customization

– Lots of work
– Politically charged
– Powerful momentum from social
  networking
– Less is definitely more
– 2007, 2010, and 2013 are all vastly different
  in their look and feel
My Site Example
Profile Replication

        US




Asia           Europe
Replication Information
– Part of SharePoint Administration kit
– Overview at http://technet.microsoft.com/en-
  us/library/cc663011.aspx
– PowerShell interface
– Remember the DoSocialReplication option
– Based on audiences and trusted My Sites
Consuming the User Profile
– Can be a little tricky to set up
                      Service
– Issues with creating My Site Hosts
– Connect to Metadata service as well
– Blog post
  http://www.sharepointninja.com/Blog/Lists/Posts
  /Post.aspx?List=1b1adaf0%2Dd914%2D4578%2D9
  613%2Df33ce22c41fe&ID=44
Storage
– Upgrade to SP1 (or SP2) now to get
  Storman.aspx if using SP2010
Content Databases

– Size should be guided by disaster recovery
  guidelines
– General rule of thumb is still below 200 gig
– New technology can make content
  databases in the terabyte size
– BLOB storage. Really make sure you can
  recover these files.
Language Packs


• Download at
  http://www.microsoft.com/download/en/det
  ails.aspx?displaylang=en&id=3411

• Service Pack 1
  http://www.microsoft.com/download/en/det
  ails.aspx?displaylang=en&id=26629
Simplified Chinese Example
Intranet Example
Top Searches
Build Your Own Top Search
• Create a Database Connection
• Connect to SharePoint database
• Use an account with read access
• Use the database
  WebAnalyticsServiceApplication_ReportingDB
  (followed by a GUID normally)
• Edit SQL Command
Top Search SQL
•   SELECT TOP 10 ROW_NUMBER() OVER (Order by SUM([TotalFrequency]) Desc) As
    Row, [QueryText],SUM([TotalFrequency])as Count       FROM
    [WebAnalyticsServiceApplication_ReportingDB_90199734-6932-4fe2-80b2-
    95a037354f45].[dbo].[WAQueryTextAggregationByDate]
    a, [WebAnalyticsServiceApplication_ReportingDB_90199734-6932-4fe2-80b2-
    95a037354f45].[dbo].[WAQueryText] b
    where a.[QueryTextHash] = b.[QueryTextHash] and DateId >
    CAST(CONVERT(varchar(10), DATEADD(d, -30, GETDATE()), 112) As int)
    and [ScopeNameHash] <> 0xD62E20AE0D633059C732F7A81FCDB2C7
    Group By [QueryText] Order by Count Desc
Yammer
• Now a Microsoft Product
• Acquisition too close to SP2013
  release to be included
• Expect a web part integration soon
Questions?

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Intranet Case Studies - HNL SPS

  • 1. Intranet Case Studies By Michael Doyle
  • 2. Who is Michael Doyle? • Senior Architect at Waggener Edstrom • SharePointNinja on twitter • Author for MS Press • Blogger on AIIM • Can be emailed at doyle@techelixir.com • Web site is www.sharepointninja.com
  • 3. What is an Intranet anyway Literally - Any network that cannot be accessed directly from the internet Specifically – A set of web sites designed to provide information to users to help them perform their duties
  • 5. Fixed Width versus Non Fixed Width
  • 6. Branding –A little goes a long way –The last twenty percent will take much, much longer than you expect –Try themes to get you started –Pretty is important
  • 7. Feature Stories • Keep them coming back
  • 9. Navigation issues • One click is still the goal • Consistent navigation is desirable but hard to achieve • Popular items (my sites, search, tagging) need to be easy to get to and in familiar places • Easy access to the home page
  • 10. Consistent Navigation Issues – Each Site Collection has its own navigation – Can use custom providers such as XML Files, Web Services, or Databases – SharePoint interface to manage navigation is easy to use but limited (per site collection and two levels) – Writing your own is pretty straight forward with lots of examples online
  • 12. Security Guidelines – Security Groups in SharePoint Groups – Minimize the number of groups – Security is a means to an end. Don’t over do it. – Third party products can definitely help to manage security.
  • 13. Search Integration – Except for rare cases, search should be part of every page. – All encompassing search at top, specific search in main content area. – Extend search to other parts of network and use facets to refine
  • 14. Best Bets – low hanging fruit
  • 15. FAST Search –Major investment in server hardware and people resources –Virtually unlimited in scalability –Just dropping in a FAST Server does not provide that much functionality (noted exception is the visual preview)
  • 16. Search is a garden. It needs tending to produce results. - Monitor crawl times - Tag, tag, tag - Delete unwanted content (weed it out) - Adjust results on what people are searching on. (Search Service Application: Search Administration -> Web Analytics Reports
  • 17. Managed Metadata – Open vs Closed – Some is better than none – Pick a central hub location and consume the metadata from other locations – Managing metadata requires resources – Greatly increases find ability
  • 19. InfoPath Forms – Best bang for the buck of any service – InfoPath Web forms saves time and money – Client not required – Worth the cost of the Enterprise edition – Don’t program if you don’t have to
  • 21. My Site Customization – Lots of work – Politically charged – Powerful momentum from social networking – Less is definitely more – 2007, 2010, and 2013 are all vastly different in their look and feel
  • 23. Profile Replication US Asia Europe
  • 24. Replication Information – Part of SharePoint Administration kit – Overview at http://technet.microsoft.com/en- us/library/cc663011.aspx – PowerShell interface – Remember the DoSocialReplication option – Based on audiences and trusted My Sites
  • 25. Consuming the User Profile – Can be a little tricky to set up Service – Issues with creating My Site Hosts – Connect to Metadata service as well – Blog post http://www.sharepointninja.com/Blog/Lists/Posts /Post.aspx?List=1b1adaf0%2Dd914%2D4578%2D9 613%2Df33ce22c41fe&ID=44
  • 26. Storage – Upgrade to SP1 (or SP2) now to get Storman.aspx if using SP2010
  • 27. Content Databases – Size should be guided by disaster recovery guidelines – General rule of thumb is still below 200 gig – New technology can make content databases in the terabyte size – BLOB storage. Really make sure you can recover these files.
  • 28. Language Packs • Download at http://www.microsoft.com/download/en/det ails.aspx?displaylang=en&id=3411 • Service Pack 1 http://www.microsoft.com/download/en/det ails.aspx?displaylang=en&id=26629
  • 32. Build Your Own Top Search • Create a Database Connection • Connect to SharePoint database • Use an account with read access • Use the database WebAnalyticsServiceApplication_ReportingDB (followed by a GUID normally) • Edit SQL Command
  • 33. Top Search SQL • SELECT TOP 10 ROW_NUMBER() OVER (Order by SUM([TotalFrequency]) Desc) As Row, [QueryText],SUM([TotalFrequency])as Count FROM [WebAnalyticsServiceApplication_ReportingDB_90199734-6932-4fe2-80b2- 95a037354f45].[dbo].[WAQueryTextAggregationByDate] a, [WebAnalyticsServiceApplication_ReportingDB_90199734-6932-4fe2-80b2- 95a037354f45].[dbo].[WAQueryText] b where a.[QueryTextHash] = b.[QueryTextHash] and DateId > CAST(CONVERT(varchar(10), DATEADD(d, -30, GETDATE()), 112) As int) and [ScopeNameHash] <> 0xD62E20AE0D633059C732F7A81FCDB2C7 Group By [QueryText] Order by Count Desc
  • 34. Yammer • Now a Microsoft Product • Acquisition too close to SP2013 release to be included • Expect a web part integration soon

Editor's Notes

  • #2: Introduction slide