Intro on crash course on aggression management debs
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This document provides an introduction to managing anger, aggression, and violence. It defines aggression as intimidating or threatening behaviors, while violence refers to abuse, threats, or assaults relating to work. It outlines legal principles for using physical force, including it being a last resort after other communication fails. Six common law rights are described, such as self-defense. Six reasonable factors for using force are listed, like the perceived threat and weapon use. The document poses questions to assess risk from tasks, people, places, and time at work that could lead to aggression.
Intro on crash course on aggression management debs
- 1. Introduction to Management of ANGER, AGGRESSION and VIOLENCE Delfin Baidal Soriano, Jr. #55603 Key Nurse, SMU-REHAB, IBN SINA HOSPITAL
- 2. VIOLENCE vs. AGGRESSION Aggression Refers to range of behaviors which can be described as intimidating or threatening to others. Refers to any incident, in which a Violence person is abused, threatened or assaulted in circumstances relating to their work. Delfin Baidal Soriano, Jr._ Crash course on Aggression Management 2
- 3. The Law and your Rights Four (4) Basic Premise: 1. It is unacceptable to be abused, threatened, or assaulted whilst at work. 2. We disagree on the course of action we should take especially when the action require the use of physical force against another. 3. The general principle we follow in the DUTY of CARE to our client as well as to our colleagues may bring us in conflict with our desire to protect ourselves whilst under threat or actual physical assault. Delfin Baidal Soriano, Jr._ Crash course on Aggression Management 3
- 4. 4. The use of physical force to fend off or physically intervene with our client or any other individual must always be the LAST RESORT when other communication skills failed. Delfin Baidal Soriano, Jr._ Crash course on Aggression Management 4
- 5. Six (6)COMMON LAW 1. Right to protect themselves from attack. 2. To act in the defense of another person. 3. To prevent crime. 4. To arrest offenders and if necessary to use force on another. Delfin Baidal Soriano, Jr._ Crash course on Aggression Management 5
- 6. COMMON LAW 5. If no more force is use than is reasonable to repel the attack such force is not unlawful, and no crime is being committed. 6. Circumstances may justify pre-emptive strike Delfin Baidal Soriano, Jr._ Crash course on Aggression Management 6
- 7. Six (6)reasonable factors and circumstances 1. No other alternative than to use physical force. 2. Gender of both the self and attacker. 3. Size and physical strength of both parties. 4. The perceived threat. 5. Any specialist skills. 6. The threat of or use of weapon. Delfin Baidal Soriano, Jr._ Crash course on Aggression Management 7
- 8. RISK TAKING Q’s TASK Do you occasionally have to give people information that may upset or annoy them. Do you spend time working alone when you may be untraceable. Do you handle a valuables or medication. Do you have to say ‘no’ to people on occasions. PEOPLE Do you encounter who may be under stress. Do you encounter people who may be under the influence of either drugs or alcohol. Do you work with people who may be suffering from mental illness. Has the person a previous history of threats or physical aggression. Delfin Baidal Soriano, Jr._ Crash course on Aggression Management 8
- 9. PLACES Do you work in an environment that is accessible to members of the public. Do you work in an environment where it would be difficult to gain assistance if required. Are you responsible for opening up or closing your workplace, including security. Do you have access to an alarm system of any description. TIME Do you often work outside ‘normal’ working hours. Do you often start or leave during the hours of darkness. Are your working hours sometimes unpredictable. Delfin Baidal Soriano, Jr._ Crash course on Aggression Management 9
- 10. END for listening Delfin Baidal Soriano, Jr._ Crash course on Aggression Management 10