Intro to Converser - A Customer Engagement Platform for Mobile Apps
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The document describes a CRM and communications platform designed for mobile apps, enhancing communication with customers through in-app messaging and support. It offers features such as automated feedback requests and interactive messaging tailored for user engagement and retention, all at a lower cost than traditional marketing methods. The platform allows seamless two-way communication with users, providing a unified API for backend integration.
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Intro to Converser - A Customer Engagement Platform for Mobile Apps
- 1. Monday 4 November 13
- 2. A CRM & Communications Platform that integrates into your app, transforming how you communicate with your customers Monday 4 November 13
- 3. CRM & Communications For Mobile Apps BEHAVIOURAL UNDERSTANDING DRIVING RESULTS Understands each of your app users Monday 4 November 13 IN APP COMMUNICATIONS In-App interactive messaging & support Engagement Retention Revenues
- 4. Monday 4 November 13
- 5. Monday 4 November 13
- 6. You can Say, Send or Ask anything you want updates, polls, coupons, questions, forms, chat, feedback … Monday 4 November 13
- 7. Write once for all your native iOS & Android apps Monday 4 November 13
- 8. Automated Message 30 days after a user has installed the app, ask for their thoughts and feedback Monday 4 November 13
- 9. BENEFITS Great customer experience Every message touchable and two-way Fraction of cost of typical marketing channels (telephone, sms, in-person) ENTERPRISE MESSAGING In one API call, let your backend systems converse two-way with your customers, through your app. Monday 4 November 13 One low fixed cost No limits on your conversations
- 10. In-app Feedback and Support Users can get in touch with questions, ratings, feedback. Converser gives context to their device setup Monday 4 November 13