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MAKE IT 
SAFE 
SAFER 
TO FIND 
GREAT
IDEAS
WITH
CROWDS


@SHAUNABE
HTTP://SLIDESHA.RE/XOYZCP
CROWDS CAN DELIVER GREATNESS
LIKE THIS
AND THIS
AND THIS
AND THIS
AND THIS
IT DOESN’T
HAVE
TO END
THIS WAY
HOW DO WE
MAKE IT 
SAFE 
SAFER 
TO FIND 
GREAT IDEAS
WITH 
CROWDS?
SOME CONTEXT
WHY DO WE ORGANIZE
THE WAY THAT WE DO?

             Ronald Coase
             “Given that production could be
             carried on without any organization
             that is, firms at all, why and under
             what conditions should we expect
             firms to emerge?”
             About 75 years ago
(MORE THAN) A DECADE OF DISRUPTIONS
 CREATED BY ONLINE CROWDS
 
 2001!                             2003!
                   2005!

         2000!

                           1995!
1991!      2000!
                                           2004!
                   1996!
 2001!                             1999!
Labor	
  


Influence	
  


	
  Capital	
  	
  	
  
                          ONLINE CROWDS AS 




	
  Assets	
  


	
  Data	
  
                          THE GATEWAY TO CRITICAL RESOURCES
TEAMING UP TO GET BETTER IDEAS
THE BIRTH OF BRAINSTORMING

            Alex F. Osborn (the O in BBDO)
            “when it comes to thinking, let’s
            try to act as if we were two
            people – at one time, a thinker
            upper, a producer of ideas; at
            another, a weigher of ideas”
            About 65 years ago
            	
  	
  
BRAINSTORMING
+
LOW
TRANSACTION
COSTS
=
CROWDSTORMING
< You Are Here
ASK THE RIGHT
QUESTION
HOW CAN YOU IMPACT THE ORGANIZATION?
BUSINESS MODEL CANVAS CAN HELP
                             3



 2




            1
      4
CLEAR CHALLENGES
CLEAR EVALUATION CRITERIA
A GREAT STORY
ABOUT THE FUTURE
MOTIVATE
TEN THOUSAND PEOPLE A YEAR
SEEK OUT FAME + FORTUNE
MORE THAN A JOB
EXPERIENCE + GOOD
CAN YOU DELIVER
ON YOUR PROMISES?
THE RIGHT MIX OF INCENTIVES
FOR YOUR CROWDSTORM PARTICIPANTS
BUILD THE
COALITION
WHO CAN HELP YOU
INCENTIVISE, RECRUIT, ORGANIZE, PRODUCE
RECRUIT THE BEST
THE PARTICIPANT JOURNEY
FROM AWARENESS TO ADVOCACY
1st
           2nd
           3rd
          5th
Balloons Found
             10
            9
            8
            8

Motivation
Money
                       x
            x
            x
Good
                        x
            x
                          x
Meaning 
                    x
            x
            x
            x

Coalition
Team size
                  5
            8
             1
            10
Network size
             5,000
        1,000
        50,000*
      80,000**
Existing network?
         no
           no
            yes
          yes
              Source: DARPA network challenge report + team data
< Before we do this, lets talk patterns
CROWDSTORM
PATTERNS
FIND IDEAS
FIND + EVALUATE IDEAS
COMPLEX PRODUCT
SIMPLE CROWDSTORM PATTERN
SIMPLE PRODUCTS (OFTEN)
COMPLEX CROWDSTORM PATTERN
ENCOURAGE
PRODUCTIVE
BEHAVIORS
WHY DO WE ORGANIZE
THE WAY THAT WE DO?

             Elinor Ostrom
             “Complexity is not the same as
             chaos”
             About 3 years ago
TO EFFECTIVELY ORGANIZE, WE NEED

MONITORING,
SUPPORT, ADVOCACY,
VALUE EXCHANGE [OR FAIR INCENTIVES]
SANCTIONS,
COLLECTIVE CHOICE
MEMBERSHIP, NESTING

Source: Adapted from Elinor Ostrom’s collective action design principles
Crowdstorm Book Overview (Complete)
Crowdstorm Book Overview (Complete)
Source: Getsatisfaction.com
UNDERSTAND
CONTRIBUTIONS
MORE ACTIVITY OR
MORE VALUABLE ACTIVITY

                Aaron Swartz
                “…insiders account for the vast majority of
                edits. But it’s the outsiders who provide
                nearly all of the content.”
                About 6 years ago
                



     Commenting on his analysis of who creates Wikipedia.
FROM COUNTING ACTIONS
TO EVALUATING INFLUENCE




 Sources: klout.com, quirky.com
MONITORING TOOLS TO
KEEP UP WITH MASSIVE TEAMS




     Source: Wikipedia Foundation 2011 Summer Research
SELECT
THE BEST
EXPERTS HAVE DEMONSTRATED SUCCESS
HOW DO THEY SCALE?
LET THE CROWD HELP
TO FILTER THE MOST PROMISING
WHO SHOULD VOTE?
HOW TO ORGANIZE
A DECISION-MAKING PROCESS
HYBRID MODELS
CROWD FILTER + EXPERT SELECTORS
CHOOSE THE
RIGHT SPACE
SIMPLE SEARCH
                 COMPLEX COLLABORATION
       !                       !
     Monitor!              Monitor!
     Support!              Support!
                          Advocacy!
                          Sanctions!
                      Collective Choice!
                      Value Exchange!
                        Membership!
Gotchas >
GOTCHAS
TRAPPED BY
THE CASTLE
FEAR OF
IP
JOURNEY TO TRUST
WE CAN REDUCE
BRAND RISKS, TOO
SAVE IDEAS FROM
NOT INVENTED
HERE
Almost done >
MAKE IT 
SAFE 
SAFER 
TO FIND 
GREAT
IDEAS
WITH
CROWDS


@SHAUNABE
HTTP://SLIDESHA.RE/XOYZCP

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Crowdstorm Book Overview (Complete)

Editor's Notes

  • #13: + what exactly are we talking about? + most organizations depend on some combination of these resources + the most interesting thing is that e are changing how we get access to these resource + lower cost devices + broadband + marketplaces + analytics + reputation ---  dramatically lowering cost of getting access