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Introduction to Microsoft® Lync™
Microsoft Business Productivity InfrastructureUnified Business PlatformUnified CommunicationsBusiness IntelligenceEnterprise Content ManagementCollaborationEnterprise SearchBest Productivity Experience Across PC, Phone, and BrowserThe Cloud On Your TermsOnlineOn-premises
What your Employees Experience TodayCurrent communications and collaboration experienceSource: Ideal Communications and Collaboration Research by Microsoft, 2009
What is driving Employees to be OverwhelmedGrowth in Workforce DistributionShifting workforce: About 1/3 of US workers are currently freelance staff
Work from home: 63 million will telecommute in the US by 2016Lack of Technology IntegrationOverwhelmed: Businesses average more than six communications devices and almost five communications applications per employee
Frustrated: Collaboration inefficiencies waste up to 25% of staff timeDemand for New ModalitiesMobile phone = New PC: 600 million smart-phones will be used for business in 2011
Virtual meetings on the rise: Videoconferencing technology could replace 20% of business travel WWWhat Employees WantIdeal communications and collaborations experience
Common Communication SilosThe Microsoft Communications OfferingE-mail andCalendaringWebConferencing VideoConferencing InstantMessaging (IM)AudioConferencingTelephonyVoice MailInstantMessagingTelephony andVoice MailUnified Conferencing: Audio, Video, WebE-mail andCalendaringUser ExperienceUserExperienceUser ExperienceUserExperienceUser ExperienceUserExperienceUser ExperienceUnified ExperienceAuthenticationAdministrationStorageComplianceAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageOn-Premises                     In the Cloud
Microsoft LyncConnecting people in new ways, anytime, anywhereReduces cost through converged communicationsQuick adoption through Ease of use and Microsoft OfficeQuick adoption through Ease of use and Microsoft OfficeInstant Messaging and PresenceAudio, Video, Web ConferencingEnterprise Voice and TelephonyEase deployment through interoperability and extensibility
See how you can Connect in New Ways with Microsoft LyncDEMO
Reducing Infrastructure CostsA newly streamlined management infrastructure»»»New Deployment ModelSimplified topologies
Reduced server roles
Virtualization support for all server rolesEnhanced Planning & DeploymentCentralized configuration with Central Management Store
Visual infrastructure planning with Planning Tool
Pre-publish topology validation with Topology BuilderStreamlined Administration & ManagementEasy-to-use, Web-based, scenario-driven GUI
Automate repetitive tasks with PowerShell
Enhanced security with Role-Based Access Control
Improved monitoring on services, components, and voice qualityInteroperable and Extensible PlatformIntegrate and Enhance Existing Investments»»»Lync 2010 works with other Microsoft Applications and third-party vendor technologiesOffer Choice in VoiceTake advantage of interoperability to replace, enhance, or add voice optionsExtend Communications to Business ProcessesIntegrate presence with line of business applications
Cross Platform Support for Lync 2010Options for those who use Macs, mobile phones, browsers, and other devicesConnect with Mac users»»»»“Lync for Mac”Communicate through mobile phonesLync Mobile, iPhone app, NokiaReach through the browserLync Web AppExperience Lync through numerous devicesPolycom, Plantronics, Jabra, Aastra and more…Designed for On-premise and the CloudDeliver Lync based on your business priorities»Predictable costs, fast deployment, and up-to-date software
Hybrid deployment: Lync Server on-premises (w/ PBX replace) & Exchange and SharePoint Online Conferencing(A/V/Web)Instant MessagingVoicePBX Replace√√Post LaunchN/ALync Online (Cloud)√√√√Lync Server (On-premises)
Proven Value of Lync»“Integrated services, integrated communication, both voice, video and data and now skills-based search with Wave 14 and the ability to see those integrated products work seamlessly together in SharePoint 2010, Office 2010 and now Wave 14, that is really a game changer for us.”Kevin RiceGlobal Network ArchitectAT Kearney

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Introduction To Lync Part Final

  • 2. Microsoft Business Productivity InfrastructureUnified Business PlatformUnified CommunicationsBusiness IntelligenceEnterprise Content ManagementCollaborationEnterprise SearchBest Productivity Experience Across PC, Phone, and BrowserThe Cloud On Your TermsOnlineOn-premises
  • 3. What your Employees Experience TodayCurrent communications and collaboration experienceSource: Ideal Communications and Collaboration Research by Microsoft, 2009
  • 4. What is driving Employees to be OverwhelmedGrowth in Workforce DistributionShifting workforce: About 1/3 of US workers are currently freelance staff
  • 5. Work from home: 63 million will telecommute in the US by 2016Lack of Technology IntegrationOverwhelmed: Businesses average more than six communications devices and almost five communications applications per employee
  • 6. Frustrated: Collaboration inefficiencies waste up to 25% of staff timeDemand for New ModalitiesMobile phone = New PC: 600 million smart-phones will be used for business in 2011
  • 7. Virtual meetings on the rise: Videoconferencing technology could replace 20% of business travel WWWhat Employees WantIdeal communications and collaborations experience
  • 8. Common Communication SilosThe Microsoft Communications OfferingE-mail andCalendaringWebConferencing VideoConferencing InstantMessaging (IM)AudioConferencingTelephonyVoice MailInstantMessagingTelephony andVoice MailUnified Conferencing: Audio, Video, WebE-mail andCalendaringUser ExperienceUserExperienceUser ExperienceUserExperienceUser ExperienceUserExperienceUser ExperienceUnified ExperienceAuthenticationAdministrationStorageComplianceAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageOn-Premises In the Cloud
  • 9. Microsoft LyncConnecting people in new ways, anytime, anywhereReduces cost through converged communicationsQuick adoption through Ease of use and Microsoft OfficeQuick adoption through Ease of use and Microsoft OfficeInstant Messaging and PresenceAudio, Video, Web ConferencingEnterprise Voice and TelephonyEase deployment through interoperability and extensibility
  • 10. See how you can Connect in New Ways with Microsoft LyncDEMO
  • 11. Reducing Infrastructure CostsA newly streamlined management infrastructure»»»New Deployment ModelSimplified topologies
  • 13. Virtualization support for all server rolesEnhanced Planning & DeploymentCentralized configuration with Central Management Store
  • 14. Visual infrastructure planning with Planning Tool
  • 15. Pre-publish topology validation with Topology BuilderStreamlined Administration & ManagementEasy-to-use, Web-based, scenario-driven GUI
  • 16. Automate repetitive tasks with PowerShell
  • 17. Enhanced security with Role-Based Access Control
  • 18. Improved monitoring on services, components, and voice qualityInteroperable and Extensible PlatformIntegrate and Enhance Existing Investments»»»Lync 2010 works with other Microsoft Applications and third-party vendor technologiesOffer Choice in VoiceTake advantage of interoperability to replace, enhance, or add voice optionsExtend Communications to Business ProcessesIntegrate presence with line of business applications
  • 19. Cross Platform Support for Lync 2010Options for those who use Macs, mobile phones, browsers, and other devicesConnect with Mac users»»»»“Lync for Mac”Communicate through mobile phonesLync Mobile, iPhone app, NokiaReach through the browserLync Web AppExperience Lync through numerous devicesPolycom, Plantronics, Jabra, Aastra and more…Designed for On-premise and the CloudDeliver Lync based on your business priorities»Predictable costs, fast deployment, and up-to-date software
  • 20. Hybrid deployment: Lync Server on-premises (w/ PBX replace) & Exchange and SharePoint Online Conferencing(A/V/Web)Instant MessagingVoicePBX Replace√√Post LaunchN/ALync Online (Cloud)√√√√Lync Server (On-premises)
  • 21. Proven Value of Lync»“Integrated services, integrated communication, both voice, video and data and now skills-based search with Wave 14 and the ability to see those integrated products work seamlessly together in SharePoint 2010, Office 2010 and now Wave 14, that is really a game changer for us.”Kevin RiceGlobal Network ArchitectAT Kearney
  • 22. Internal Usage Driving Cost Savings and LearningUsage (June 2010)Business ValueInstant Messaging137k unique users - 97M messages per monthOnline Meetings and Ad hoc collaboration135k monthly scheduled meetings
  • 23. 299k ad hoc desktop sharing sessions per monthReservation-less Audio Conferencing136k monthly audio conferences
  • 24. 58M minutes of audio conferencing per monthEnterprise Voice77k people rely on OCS for all communications
  • 25. 59 sites, 6.6M calls and 44M minutes /month
  • 26. $1.2M per month from audio conferencing service
  • 27. $2M per year in telephony support costs
  • 28. Facilitates $90M per year reduction in travelLearningUser education drives the experience
  • 29. Cultural change required to maximize the return
  • 31. Optimized devices improve user satisfactionImproved Productivity and Greater Flexibility for the Global WorkforceAd hoc collaborationPlanning MeetingsCustomer MeetingsGlobal Development Teams
  • 32. Beyond Lync 2010Creating the most desirable productivity experienceImmersive MeetingsConnect with AnyoneSimplified InfrastructureEasy administration and reduced costsDeploy on your terms: Cloud or On-premise
  • 33. Align management experience across MS stack
  • 34. Reduce costs through common infrastructureExperience that naturally extends productivity toolsGreater Presence info that protects user focus
  • 35. Increase A\V federation outside your org
  • 36. Expand support across mobile devicesA pervasive, connected meeting experienceNaturally blend presenting and management modes
  • 37. Enhance media across rooms, desks, and phones
  • 38. Capture content with immediate playback options
  • 39. Lync Provides a Consistent Experience Across OfficeCommon features across Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint can help to improve the user experienceClick to communicate from Microsoft Backstage™ view (Word, Excel, PowerPoint)Contact CardPresence in SharePoint
  • 40. New Connected ExperienceFind and connect with the right peopleStay connected with your networkUnified Contact StorePeople SearchSkill SearchActivity Feed
  • 41. Lync Connects People in New Ways, Anytime and AnywhereAccess messages through your PC, mobile device, or the WebConnect in real time across devices from a familiar interfacePCMobileWeb
  • 42. LyncProvidesa Truly Converged User ExperienceUsers can benefit from a single client experience for IM, voice, video, and data sharingMicrosoft CommunicatorIncoming callIM and videoConversation windowMeeting, application sharing, and whiteboarding
  • 43. Integrate and Enhance Existing InvestmentsLync works with other Microsoft applications and third-party vendor technology»»Microsoft InvestmentsExchange Server Communications ServerSingle User Identity through a Single Directory
  • 44. Click to Communicate from Familiar Microsoft Office and SharePoint ApplicationsActive Directory®Third-Party Vendor TechnologyWorks with Room-based Conferencing Systems
  • 46. Reduces Costs with Session Initiation Protocol (SIP) Trunking