Introduction to Microsoft Teams and Office 365 groups
- 7. Always say “Office 365 Group” to avoid confusion
- 10. Customer Support • Enable continuous knowledge sharing between shifts • Provide visibility into customer escalations • Search for solutions across conversations • Speed up issue resolution with various subject matter experts Get guidance on these and other scenarios in the FastTrack Productivity Library Engineering • Enable continuous discussion across a distributed team • Discuss ideas and requirements, gather inputs in the open • Store standard documentation and files • Integrate with developer tools like Jira Finance • Prepare earnings release with cross- functional stakeholders • Streamline data consolidation and analysis • Store budgeting documentation and files • Share economic trends and news Human Resources • Drive alignment on job descriptions and streamline interview processes • Plan and prepare new employee onboarding • Engage distributed employees in training • Share department resources and documentation Marketing • Coordinate campaigns and event tasks • Share the latest content drafts for feedback • Get automated reports from analytics tools • Prepare marketing launch across multiple stakeholders Sales • Get quick answers from PMs and Sales Ops • Share key customer wins • Get lead notifications and deal mentions • Share latest company, product and competitor news Operations & Project Management • Streamline project communication and tools • Provide status updates, get feedback, coordinate tasks • Share files and collaborate on deliverables • Get new project members up to speed quickly
- 11. https://teams.microsoft.com https://teams.microsoft.com/downloads
- 14. Should I use an Office 365 Group or a Team?
- 16. https://aka.ms/SuccessWithTeams Your hub for all things Microsoft Teams including vision, practical onboarding guidance, success stories, and support. https://FastTrack.microsoft.com Assistance for customers to realize their vision with Microsoft cloud services Resource Link Office Blog https://aka.ms/OfficeBlog Office Roadmap https://aka.ms/OfficeRoadmap Product Help Known Issues List https://aka.ms/TeamsSupport https://aka.ms/TeamsKnownIssues Team Developer Hub https://TeamsDeveloper