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
IS 464
Health Management Applications
Course Calendar
 Exams:
Mid#1 Week 8 21 Oct == 16-12
Mid#2 Week 14 2 Dec == 29-1
Paper presentation Week 11 Start by 10 Nov == 7-1
Course Grades
 Grades
Mid#1 15
Mid#2 15
Tutorial 5
Paper Summary and
presentation
15
Final 50
Total 100
Course Resources
 Book:
 E-HEALTH CAREINFORMATION SYSTEMS
An Introduction for Studentsand Professionals
By: Joseph Tan
 Internet resources:
 Only articles from journals and conferences.
Contact
 Email:
 Dshoaibi@yahoo.com
How to send me Email??
 State your name in the email subject and the subject or
question you have. Example.
 Subject: your name .. Your question or home work
Home work deadline
 I do receive home works and paper summary any
time before 11:59 pm of deadline date
 Any late homework will not be accepted.

The Next Health Care Frontier
The Next Health Care Frontier
 Learning Objectives
 Articulate the emergence of revolutionary thinking in the e-health
paradigm,business models, and practices
 Identify basic components of an e-health care system
 Recognize the underlying value propositions of an e-health care
system
 Understand the history of computing in health care and recognize
how this process relates to the evolution of the e-health
paradigm
 Organize the range of current and emerging e-health care
applications according to whether they require a high degree of
internal integration or a high degree of external integration
 Understand the scope of e-health care strategies and impacts
E-health Overview
 Hospitals have been down- sizing, reducing staff
and closing hospital beds.
 Health providers are challenged to go on-line.
The Next Health Care Frontier
 The application and use of machines and computer-based
technologies in health care have undergone an evolutionary
process.
 information, telecommunication, and network technologies.
 Many research raised in the fields of information technology and
health care
The Next Health Care Frontier
 Major goals of e-health are:
 decreased government and third-party funding
 increased patient education ,participation, and expectations
 reporting structures as well as breakthroughs in
telecommunication and networking technologies.
 create more efficient, effective, secure, and economical health
data sharing and health information processing.
 health knowledge management, data mining, and evidence-
based health decision making demands
The Next Health Care Frontier
 E-technologies used in e-health encompass the following:
 Complex information technology network design and
methodologies for consumer- oriented system development
 E-health informatics (information sciences and methodologies)
 Wireless communications and emerging technological
applications
 Web services implementation
 Ongoing evaluation of automated security of Web-based health
information exchange
 Clinical monitoring and management systems
Foundation and Benefits of E-health
 Many characteristics of the e-commerce services are applied to
e-health care
 business-to-consumer [B2C] and business-to-business [B2B] e-
health models
 Without these basic components, the e-health paradigm shift
would never have been possible and patients would always have
to travel to their doctors
The Next Health Care Frontier
 Three common forms of data management technology can
support Web-based information processing and management
for data-centered and, to a lesser degree, for document-
centered Web sites.
 Database management technology
 Model-base management technology
 Knowledge-base management technology
The Next Health Care Frontier
 Database management enhances data collection and data
storage activities, improves data integrity, reduces data update
anomalies to ensure data consistency and promotes
preservation and structuring of data for efficient data
processing and effective data retrieval activities
The Next Health Care Frontier
 Model-base management constructs, stores, manages, and
interrelates models that may be needed by the user to make
sense of the data being linked, analyzed, or computed.
 not all data collected are directly useful in the e-health care
delivery or e-health information dissemination process.
 Data might collected just to assist in the organization and
generation of comparative data and statistics or simply for
research purposes
The Next Health Care Frontier
 Knowledge-base management assembles, stores, accesses,
updates, and disseminates knowledge elements that may
enhance specialized decisional processes.
 the information captured should be cleaned and
meticulously verified for accuracy and validity. Put simply,
bad data yield bad results, regardless of the sophistication of
the systems that process them.
The Next Health Care Frontier
 Basic Components of an E-Health System:
 The basic function of an e-health system is to gather and
exchange appropriate and accurate data from various
sources to satisfy the administrative, clinical, and
transactional needs of e-health providers, payers, and
users.
The Next Health Care Frontier
 The fundamental components of an e-health system include
 Its core value propositions
 The characteristics of the e-health service model
 The community of e-stakeholders involved
 The potential to process a critical mass of transactions, to
ensure enough revenue for sustainability and e-
commercialization, that is, the potential for e-business ideas
and models to thrive in a free online market system. • The
potential to accommodate future features such as product or
service expansion, profitability, growth, and global
development
The Next Health Care Frontier
 e-health database management and on-line submission and
processing of medical claims can vastly reduce the need for
clerical personnel.
 on-line processing will eliminate many unnecessary clerical
errors due to faulty transcription.
 the need to satisfy repeated requests on status of claim
processing; and submissions of identical patient information for
different interventions, as well as the failure to simultaneously
update redundantly maintained patient records in various
physical files located in different places
The Next Health Care Frontier
 Virtual patient records (VPR) is an integrated health database
processing engine that links the accurate and rapid collection of
various patient-related information and knowledge elements to
generate an aggregated, well-classified, and organized set of
administrative and clinical information and knowledge that e-
health providers (pri- marily nurses and clinicians) can retrieve,
exchange, and disseminate as needed for e-clinical decision
making, e-control, analysis, e-diagnosis, e-treatment planning
and evaluation, and many other e-health-related cognitive
activities.
The Next Health Care Frontier
 Achieve two-way or multiple-party communications in e-health
systems is by accessing the system using smart phones and
PDAs.
 This can enhance long-distance communications among e-
health professionals or between e-health professionals and e-
patients in different sectors, including communications between
e-physicians and e-patients, laboratory test clinics and doctors,
e-consumers and e-home care workers, e-physicians and e-
pharmacists for verification of on-line prescription orders, and
e-generalists and e-specialists for e-consultations on various
subjects.
The Next Health Care Frontier
 Benefits from the use of e-technologies in health care
services should not be limited to direct patient care; in fact,
use of these emerging technologies to improve health care
communications and reduce costs may also result in
greater user satisfaction.
The Next Health Care Frontier
 E-Health Domains and Applications:
 e-health domains and applications can be divided into
two primary clusters.
 internal integration: high degree of internal integration.
 External integration: high degree of external integration.
The Next Health Care Frontier
 E-Health Domains and Applications:
 internal integration: is the degree to which systems and
technologies are integrated with one another within an
organization.
 Virtual patient records (VPR)
 Document management (DM)
 Geographical information systems (GIS)
 Group health decision support systems (group HDSS)
 Executive information systems (EIS)
 Data warehouses (DW)
 Data mining
The Next Health Care Frontier
 E-Health Domains and Applications:
 internal integration: is the degree to which systems and
technologies interface with outside organizations and agency
computer systems.
 Telecommunications, wireless and digital networks such as
asynchronous transfer mode (ATM) networks
 Community health information networks (CHIN)
 The Internet
 Intranets and extranets
 Health informatics
 Telemedicine or e-medicine
The Next Health Care Frontier
The Next Health Care Frontier
 E-HEALTH STRATEGIES AND IMPACTS
 Among the most critical aspects of e-health systems are
planning e-health business strategies, e-health care technology
management and diffusion, e-health system implementation
and evaluation, and envisioning and monitoring the impacts of
e-health technology.
The Next Health Care Frontier
 Planning E-Health Strategies:
 Planning e-health strategies includes identifyinge-consumer needs
and business requirements.
 Most important, the mission of the system analyst group should
reflect the vision of the system creator and should serve as a
thematic rationale for integrating individuals and virtual group
teams toward the achievement of planned goals and objectives.
 A major trend in planning e-health strategies is shifting
responsibilities and power from traditional health providers and
health system analysts to e-consumers, the people who ultimately
determine the survival, use, and growth of the e-health business
ventures.
The Next Health Care Frontier
 Planning E-Health Strategies:
 Successful e-health system planning also requires effective e-health
care tech- nology management (e-HCTM).
 Briefly, e-HCTM is management of the entire e-health technological
infrastructure and the information processing capacity of the virtual
business system.
 Top management must work to ensure that information resources
and e-technology are best adapted to meet the needs of the
marketplace.
The Next Health Care Frontier
 E-Health Implementation and Evaluation Issues :
 E-health system implementation and evaluation include
responsibility for overseeing the integration of e-
technologies, the incorporation of e-health transactional
activi- ties into the virtual e-health system, the
incorporation of security and privacy mech- anisms to
ensure user acceptance and satisfaction, and the training
and education of users migrating from legacy systems to
the e-health system.
The Next Health Care Frontier
 E-Health Implementation and Evaluation Issues :
 important goals and objectives of e-health system
implementation and evaluation are:
 To achieve significant operational cost savings
 To generate revenues without sacrificing quality patient care
 To project an improved professional image by relieving health
care workers of tedious physical reporting activities so that
they can concentrate on patient care
 To achieve user satisfaction,especially for e-consumers who
will be relieved of travel costs and other inconveniences
Tutorial
 Q: Imagine that you’re living in the age of mobile health where
wireless connections prevail. How might you choose among a
list of available mobile physicians? What criteria will you use?
Cost? Response time? Other measures? How would you go
about determining and measuring these criteria?
Tutorial
 Search and Download articles

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Is 464 lecture 1

  • 2. Course Calendar  Exams: Mid#1 Week 8 21 Oct == 16-12 Mid#2 Week 14 2 Dec == 29-1 Paper presentation Week 11 Start by 10 Nov == 7-1
  • 3. Course Grades  Grades Mid#1 15 Mid#2 15 Tutorial 5 Paper Summary and presentation 15 Final 50 Total 100
  • 4. Course Resources  Book:  E-HEALTH CAREINFORMATION SYSTEMS An Introduction for Studentsand Professionals By: Joseph Tan  Internet resources:  Only articles from journals and conferences.
  • 6. How to send me Email??  State your name in the email subject and the subject or question you have. Example.  Subject: your name .. Your question or home work
  • 7. Home work deadline  I do receive home works and paper summary any time before 11:59 pm of deadline date  Any late homework will not be accepted.
  • 8.  The Next Health Care Frontier
  • 9. The Next Health Care Frontier  Learning Objectives  Articulate the emergence of revolutionary thinking in the e-health paradigm,business models, and practices  Identify basic components of an e-health care system  Recognize the underlying value propositions of an e-health care system  Understand the history of computing in health care and recognize how this process relates to the evolution of the e-health paradigm  Organize the range of current and emerging e-health care applications according to whether they require a high degree of internal integration or a high degree of external integration  Understand the scope of e-health care strategies and impacts
  • 10. E-health Overview  Hospitals have been down- sizing, reducing staff and closing hospital beds.  Health providers are challenged to go on-line.
  • 11. The Next Health Care Frontier  The application and use of machines and computer-based technologies in health care have undergone an evolutionary process.  information, telecommunication, and network technologies.  Many research raised in the fields of information technology and health care
  • 12. The Next Health Care Frontier  Major goals of e-health are:  decreased government and third-party funding  increased patient education ,participation, and expectations  reporting structures as well as breakthroughs in telecommunication and networking technologies.  create more efficient, effective, secure, and economical health data sharing and health information processing.  health knowledge management, data mining, and evidence- based health decision making demands
  • 13. The Next Health Care Frontier  E-technologies used in e-health encompass the following:  Complex information technology network design and methodologies for consumer- oriented system development  E-health informatics (information sciences and methodologies)  Wireless communications and emerging technological applications  Web services implementation  Ongoing evaluation of automated security of Web-based health information exchange  Clinical monitoring and management systems
  • 14. Foundation and Benefits of E-health  Many characteristics of the e-commerce services are applied to e-health care  business-to-consumer [B2C] and business-to-business [B2B] e- health models  Without these basic components, the e-health paradigm shift would never have been possible and patients would always have to travel to their doctors
  • 15. The Next Health Care Frontier  Three common forms of data management technology can support Web-based information processing and management for data-centered and, to a lesser degree, for document- centered Web sites.  Database management technology  Model-base management technology  Knowledge-base management technology
  • 16. The Next Health Care Frontier  Database management enhances data collection and data storage activities, improves data integrity, reduces data update anomalies to ensure data consistency and promotes preservation and structuring of data for efficient data processing and effective data retrieval activities
  • 17. The Next Health Care Frontier  Model-base management constructs, stores, manages, and interrelates models that may be needed by the user to make sense of the data being linked, analyzed, or computed.  not all data collected are directly useful in the e-health care delivery or e-health information dissemination process.  Data might collected just to assist in the organization and generation of comparative data and statistics or simply for research purposes
  • 18. The Next Health Care Frontier  Knowledge-base management assembles, stores, accesses, updates, and disseminates knowledge elements that may enhance specialized decisional processes.  the information captured should be cleaned and meticulously verified for accuracy and validity. Put simply, bad data yield bad results, regardless of the sophistication of the systems that process them.
  • 19. The Next Health Care Frontier  Basic Components of an E-Health System:  The basic function of an e-health system is to gather and exchange appropriate and accurate data from various sources to satisfy the administrative, clinical, and transactional needs of e-health providers, payers, and users.
  • 20. The Next Health Care Frontier  The fundamental components of an e-health system include  Its core value propositions  The characteristics of the e-health service model  The community of e-stakeholders involved  The potential to process a critical mass of transactions, to ensure enough revenue for sustainability and e- commercialization, that is, the potential for e-business ideas and models to thrive in a free online market system. • The potential to accommodate future features such as product or service expansion, profitability, growth, and global development
  • 21. The Next Health Care Frontier  e-health database management and on-line submission and processing of medical claims can vastly reduce the need for clerical personnel.  on-line processing will eliminate many unnecessary clerical errors due to faulty transcription.  the need to satisfy repeated requests on status of claim processing; and submissions of identical patient information for different interventions, as well as the failure to simultaneously update redundantly maintained patient records in various physical files located in different places
  • 22. The Next Health Care Frontier  Virtual patient records (VPR) is an integrated health database processing engine that links the accurate and rapid collection of various patient-related information and knowledge elements to generate an aggregated, well-classified, and organized set of administrative and clinical information and knowledge that e- health providers (pri- marily nurses and clinicians) can retrieve, exchange, and disseminate as needed for e-clinical decision making, e-control, analysis, e-diagnosis, e-treatment planning and evaluation, and many other e-health-related cognitive activities.
  • 23. The Next Health Care Frontier  Achieve two-way or multiple-party communications in e-health systems is by accessing the system using smart phones and PDAs.  This can enhance long-distance communications among e- health professionals or between e-health professionals and e- patients in different sectors, including communications between e-physicians and e-patients, laboratory test clinics and doctors, e-consumers and e-home care workers, e-physicians and e- pharmacists for verification of on-line prescription orders, and e-generalists and e-specialists for e-consultations on various subjects.
  • 24. The Next Health Care Frontier  Benefits from the use of e-technologies in health care services should not be limited to direct patient care; in fact, use of these emerging technologies to improve health care communications and reduce costs may also result in greater user satisfaction.
  • 25. The Next Health Care Frontier  E-Health Domains and Applications:  e-health domains and applications can be divided into two primary clusters.  internal integration: high degree of internal integration.  External integration: high degree of external integration.
  • 26. The Next Health Care Frontier  E-Health Domains and Applications:  internal integration: is the degree to which systems and technologies are integrated with one another within an organization.  Virtual patient records (VPR)  Document management (DM)  Geographical information systems (GIS)  Group health decision support systems (group HDSS)  Executive information systems (EIS)  Data warehouses (DW)  Data mining
  • 27. The Next Health Care Frontier  E-Health Domains and Applications:  internal integration: is the degree to which systems and technologies interface with outside organizations and agency computer systems.  Telecommunications, wireless and digital networks such as asynchronous transfer mode (ATM) networks  Community health information networks (CHIN)  The Internet  Intranets and extranets  Health informatics  Telemedicine or e-medicine
  • 28. The Next Health Care Frontier
  • 29. The Next Health Care Frontier  E-HEALTH STRATEGIES AND IMPACTS  Among the most critical aspects of e-health systems are planning e-health business strategies, e-health care technology management and diffusion, e-health system implementation and evaluation, and envisioning and monitoring the impacts of e-health technology.
  • 30. The Next Health Care Frontier  Planning E-Health Strategies:  Planning e-health strategies includes identifyinge-consumer needs and business requirements.  Most important, the mission of the system analyst group should reflect the vision of the system creator and should serve as a thematic rationale for integrating individuals and virtual group teams toward the achievement of planned goals and objectives.  A major trend in planning e-health strategies is shifting responsibilities and power from traditional health providers and health system analysts to e-consumers, the people who ultimately determine the survival, use, and growth of the e-health business ventures.
  • 31. The Next Health Care Frontier  Planning E-Health Strategies:  Successful e-health system planning also requires effective e-health care tech- nology management (e-HCTM).  Briefly, e-HCTM is management of the entire e-health technological infrastructure and the information processing capacity of the virtual business system.  Top management must work to ensure that information resources and e-technology are best adapted to meet the needs of the marketplace.
  • 32. The Next Health Care Frontier  E-Health Implementation and Evaluation Issues :  E-health system implementation and evaluation include responsibility for overseeing the integration of e- technologies, the incorporation of e-health transactional activi- ties into the virtual e-health system, the incorporation of security and privacy mech- anisms to ensure user acceptance and satisfaction, and the training and education of users migrating from legacy systems to the e-health system.
  • 33. The Next Health Care Frontier  E-Health Implementation and Evaluation Issues :  important goals and objectives of e-health system implementation and evaluation are:  To achieve significant operational cost savings  To generate revenues without sacrificing quality patient care  To project an improved professional image by relieving health care workers of tedious physical reporting activities so that they can concentrate on patient care  To achieve user satisfaction,especially for e-consumers who will be relieved of travel costs and other inconveniences
  • 34. Tutorial  Q: Imagine that you’re living in the age of mobile health where wireless connections prevail. How might you choose among a list of available mobile physicians? What criteria will you use? Cost? Response time? Other measures? How would you go about determining and measuring these criteria?
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