Is technology the real game changer?
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This document discusses emerging technologies presented at CES 2015. It focuses on augmented reality, virtual reality, robotics, virtual assistants, sensors, and how these technologies can be used to improve customer experiences. The document notes that 3 billion people are now connected to the internet through mobile devices and there will soon be 15 billion connected devices. It emphasizes that technology should aim to deliver better customer service, product, and brand experiences through a focus on insights, mobility, and data.
Is technology the real game changer?
- 7. Our ingenious ways to make everything cheap.
- 8. 3 billion people connected to internet 15 billion connected devices Cisco
- 10. CES 2015
- 14. From Big Brother to Big Mother.
- 17. Everyone can have a green hand.
- 19. No less than 15,000 innovative products on display
- 20. Let’s break it down some more.
- 29. Not just for geeks and gamers.
- 30. QANTAS & SAMSUNG UNVEIL VIRTUAL REALITY EXPERIENCE FOR TRAVELLERS
- 31. QANTAS & SAMSUNG UNVEIL VIRTUAL REALITY EXPERIENCE FOR TRAVELLERS
- 32. The reality of Virtual Reality is that it is already here.
- 34. Robotics
- 35. Almost 500 UK companies have permits to operate drones commercially.
- 36. MEGAFON TELCOM USING ROBOTICS TO BRING IDEAS TO LIFE.
- 38. Citi and AmEx invested $21mil in computer-crafted messaging.
- 41. • APPLE • GOOGLE • MICROSOFT • SAMSUNG • BLACKBERRY
- 42. DOM makes it easy to order pizza.
- 43. Virtual assistant is coming to a living room near you.
- 44. Jibo and his peers will start shaping how people shop.
- 47. Small enough go onto contact lenses.
- 48. Google paid $3.2bil not for a thermostat but for the data it will collect.
- 49. Data is getting more personal.
- 50. Not about what can be collected but what can be forecasted.
- 53. We live in an experience economy.
- 54. 80% agree overall experience is #1 factor in whether they purchase a product or service. Jack Morton Worldwide
- 55. 71% of Millennials agreed that "I'd rather tell people about something I've done than something I've got". The DRUM Report – 16-34
- 57. Technology has the ability to bring it all together.
- 58. So is technology the real game-changer?
- 59. Technology is simply an enabler of better experiences.
- 62. Past • Desktop Present • Mobile • Tech Future • ?
- 63. I AM HERE WITH YOU.
- 64. 70% - NOW 20% - NEW 10% - NEXT
- 65. Test and learn with select few.
- 68. THANK YOU.
- 69. 1. INSIGHTS 2. MOBILE 3. DATA
- 70. • Travel • Concerts • Events