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Is Your Safety Inbox a Black Hole?
July 9, 2015
Presenter:
Brad Gallien
VP, Product Development
November Research Group
2NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
This document is proprietary to November Research Group. It is supplied in confidence and, except for evaluation
purposes, cannot be disclosed, duplicated or otherwise used in whole or in part without the prior written consent of
November Research Group.
The content of this document is subject to formal contract negotiations. Nothing in this document shall form the
basis for any contract and nothing contained in this document will be binding against November Research Group
unless expressly agreed to by November Research Group under a formal contract. All representations and
warranties whether express or implied by statute, law or otherwise, are hereby excluded.
This document was prepared on the instructions and information and accordingly no responsibility is accepted for
any inaccuracy or error or any action taken or not taken in reliance on this document.
This document makes reference to trademarks that may be owned by others. The use of such trademarks is not an
assertion of ownership of such trademarks by November Research Group and is not intended to represent or imply
the existence of an association between November Research Group and the lawful owners of such trademarks.
Safe Harbor
Summary
A quick look into the presentation
NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
• About November Research Group
• Collection of Adverse Events
• Challenges
• Business Impact
• PRIMO Overview
• Demo
• Wrap-Up
4NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
About November Research Group
• November Research Group (NRG) provides global drug safety system
implementation services and software solutions for pharmaceutical and life
science organizations
– 70 consultants specializing in Oracle Argus, Oracle AERS, Empirica Trace
– Experts in product safety regulations and pharmacovigilance systems
– Global projects in the US, Europe and Japan
– Dedicated Japanese practice area
• What we do?
– Argus Safety implementation
– Software tools such as PRIMO
– AERS support
– Complex data migration projects
– EQMS, BPM projects
– Custom reporting
– Business Transformation
Who are our partners?
Gold
Partner
Specialized
Oracle Argus Safety
5NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
Our Capabilities
Services
 Software Evaluation
& Vendor
Management
 PV Process
Optimization
 Platform Upgrade/
Implementation
 Migration
 Training
 Validation
 Support
Products
 PRIMO Platform
Family
 PRIMO
Manufacturer
 PRIMO Regulatory
 PRIMO MR
 iPRIMO
 Reporting Tool:
WebReports
 E2B Viewer
Incorporating lessons learned from
previous projects
Strong knowledge of global
requirements: U.S., EU & Japan
Experts in Argus implementations
PMP certified project managers
Risk based approach mitigating
compliance risk
Successful track record for extending the
capabilities of commercial-off-the-shelf (COTS)
safety systems
20+ years of product development
experience in Life Sciences
Senior management experience in safety
software development
Robust system development lifecycle
Maintenance includes enhancements &
updates
English/Japanese speaking senior consultants
drive project deliverables & communication
transparency
Validation best practices compliant with CFR Part
11, EMA and PMDA regulations
6
PRIMO Family Matrix Overview
Regulatory Market Manufacturer Market
PRIMO 3.0 PRIMO 2.1 PRIMO Mobile
Audience Global Regulatory bodies such as the US
FDA, MHLW, EMA, TGA, etc.
PV team Sales/Field Representatives (and PV
team)
Overview • Intake regulatory submissions from
manufacturers and consumers
(MedWatch, E2B, etc.)
• Quickly and efficiently review inbound
data for public health impact
• Comprehensive correspondence
management
• Query and analyze data for trends or other
issues
• Central Intake system to facilitates the
timely acquisition of safety information
from all sources such as tweets, faxes
and emails
• Comprehensive correspondence
management for intake and follow-up
• Tight integration with Global PV system
• Capture full MR data entry
footprint (fields) for potential
adverse event
• PV-MR follow-up correspondence
• Send secure email or E2B to PV
team
Technology • Apache Flex/Oracle • Apache Flex/Oracle • HTML5/MySQL
7NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
Collection of Adverse Events
Adverse events are collected
from multiple sources
including:
• Spontaneous
• Literature
• Social Media
• Partners
• Sales representatives
• Clinical Trials
Typically, adverse events are forwarded to a company’s Safety Group Inbox. This can lead to many
challenges posing risks to the safety profile of products.
8NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
Challenges
Lost
Emails
Data Quality
Issues
Manual
Communication
Disconnected
workflow
Limited Audit
Controls
9NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
How Does This Impact Your Business Process?
PV departments struggle with intake and find themselves
spinning their wheels to address challenges.
10NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
PRIMO
High-Level Workflow – PRIMO Overlay
Sources
Intake Review
Triage
1
2
3
4
5
① Emails directly pulled and stored in PRIMO
② Automated letter generation and follow-up
tracking
③ Full lifecycle of correspondence tracked
④ Report exchange with external systems
⑤ Fully audited and compliant process
All sources of potential AEs
Commercials systems such as Oracle Argus,
ARISg, Sparta Trackwise or Pilgrim
PV/EQ
MS
11NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
PRIMO Benefits
Features Benefits
Light-weight and easy to use Decrease data entry errors
Support all intake streams Instant metrics
Management of complete intake lifecycle Improved efficiency with a single intake solution
Correspondence Management Decrease follow-up response time
PV System integration Process ICSRs faster and boost your customers’
reporting timeliness
PRIMO is designed to make your intake process
more transparent and more compliant
12NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
This product demonstration is only available for webinar live
attendees.
If you’d like to see a demo, please contact us:
• Brad Gallien – VP, Product Development
brad@novemberresearch.com
(415)279-9107
• Seth Warhaftig – President
seth@novemberresearch.com
(415) 987-3313
Product Demonstration
13NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
Questions?
Please submit your questions using
the Q&A feature in the WebEx panel
14NOVEMBER
RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions
• Visit our website http://www.novemberresearch.com/
• Download PRIMO Datasheet
http://www.novemberresearch.com/files/PRIMODataSheetEnglish.pdf
• Brad Gallien – VP, Product Development
brad@novemberresearch.com
(415)279-9107
• Seth Warhaftig – President
seth@novemberresearch.com
(415) 987-3313
Next Steps

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Is Your Safety Inbox a Black Hole?

  • 1. Is Your Safety Inbox a Black Hole? July 9, 2015 Presenter: Brad Gallien VP, Product Development November Research Group
  • 2. 2NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions This document is proprietary to November Research Group. It is supplied in confidence and, except for evaluation purposes, cannot be disclosed, duplicated or otherwise used in whole or in part without the prior written consent of November Research Group. The content of this document is subject to formal contract negotiations. Nothing in this document shall form the basis for any contract and nothing contained in this document will be binding against November Research Group unless expressly agreed to by November Research Group under a formal contract. All representations and warranties whether express or implied by statute, law or otherwise, are hereby excluded. This document was prepared on the instructions and information and accordingly no responsibility is accepted for any inaccuracy or error or any action taken or not taken in reliance on this document. This document makes reference to trademarks that may be owned by others. The use of such trademarks is not an assertion of ownership of such trademarks by November Research Group and is not intended to represent or imply the existence of an association between November Research Group and the lawful owners of such trademarks. Safe Harbor
  • 3. Summary A quick look into the presentation NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions • About November Research Group • Collection of Adverse Events • Challenges • Business Impact • PRIMO Overview • Demo • Wrap-Up
  • 4. 4NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions About November Research Group • November Research Group (NRG) provides global drug safety system implementation services and software solutions for pharmaceutical and life science organizations – 70 consultants specializing in Oracle Argus, Oracle AERS, Empirica Trace – Experts in product safety regulations and pharmacovigilance systems – Global projects in the US, Europe and Japan – Dedicated Japanese practice area • What we do? – Argus Safety implementation – Software tools such as PRIMO – AERS support – Complex data migration projects – EQMS, BPM projects – Custom reporting – Business Transformation Who are our partners? Gold Partner Specialized Oracle Argus Safety
  • 5. 5NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions Our Capabilities Services  Software Evaluation & Vendor Management  PV Process Optimization  Platform Upgrade/ Implementation  Migration  Training  Validation  Support Products  PRIMO Platform Family  PRIMO Manufacturer  PRIMO Regulatory  PRIMO MR  iPRIMO  Reporting Tool: WebReports  E2B Viewer Incorporating lessons learned from previous projects Strong knowledge of global requirements: U.S., EU & Japan Experts in Argus implementations PMP certified project managers Risk based approach mitigating compliance risk Successful track record for extending the capabilities of commercial-off-the-shelf (COTS) safety systems 20+ years of product development experience in Life Sciences Senior management experience in safety software development Robust system development lifecycle Maintenance includes enhancements & updates English/Japanese speaking senior consultants drive project deliverables & communication transparency Validation best practices compliant with CFR Part 11, EMA and PMDA regulations
  • 6. 6 PRIMO Family Matrix Overview Regulatory Market Manufacturer Market PRIMO 3.0 PRIMO 2.1 PRIMO Mobile Audience Global Regulatory bodies such as the US FDA, MHLW, EMA, TGA, etc. PV team Sales/Field Representatives (and PV team) Overview • Intake regulatory submissions from manufacturers and consumers (MedWatch, E2B, etc.) • Quickly and efficiently review inbound data for public health impact • Comprehensive correspondence management • Query and analyze data for trends or other issues • Central Intake system to facilitates the timely acquisition of safety information from all sources such as tweets, faxes and emails • Comprehensive correspondence management for intake and follow-up • Tight integration with Global PV system • Capture full MR data entry footprint (fields) for potential adverse event • PV-MR follow-up correspondence • Send secure email or E2B to PV team Technology • Apache Flex/Oracle • Apache Flex/Oracle • HTML5/MySQL
  • 7. 7NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions Collection of Adverse Events Adverse events are collected from multiple sources including: • Spontaneous • Literature • Social Media • Partners • Sales representatives • Clinical Trials Typically, adverse events are forwarded to a company’s Safety Group Inbox. This can lead to many challenges posing risks to the safety profile of products.
  • 8. 8NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions Challenges Lost Emails Data Quality Issues Manual Communication Disconnected workflow Limited Audit Controls
  • 9. 9NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions How Does This Impact Your Business Process? PV departments struggle with intake and find themselves spinning their wheels to address challenges.
  • 10. 10NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions PRIMO High-Level Workflow – PRIMO Overlay Sources Intake Review Triage 1 2 3 4 5 ① Emails directly pulled and stored in PRIMO ② Automated letter generation and follow-up tracking ③ Full lifecycle of correspondence tracked ④ Report exchange with external systems ⑤ Fully audited and compliant process All sources of potential AEs Commercials systems such as Oracle Argus, ARISg, Sparta Trackwise or Pilgrim PV/EQ MS
  • 11. 11NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions PRIMO Benefits Features Benefits Light-weight and easy to use Decrease data entry errors Support all intake streams Instant metrics Management of complete intake lifecycle Improved efficiency with a single intake solution Correspondence Management Decrease follow-up response time PV System integration Process ICSRs faster and boost your customers’ reporting timeliness PRIMO is designed to make your intake process more transparent and more compliant
  • 12. 12NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions This product demonstration is only available for webinar live attendees. If you’d like to see a demo, please contact us: • Brad Gallien – VP, Product Development brad@novemberresearch.com (415)279-9107 • Seth Warhaftig – President seth@novemberresearch.com (415) 987-3313 Product Demonstration
  • 13. 13NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions Questions? Please submit your questions using the Q&A feature in the WebEx panel
  • 14. 14NOVEMBER RESEARCH GROUP Dedicated Leader in Pharmacovigilance Solutions • Visit our website http://www.novemberresearch.com/ • Download PRIMO Datasheet http://www.novemberresearch.com/files/PRIMODataSheetEnglish.pdf • Brad Gallien – VP, Product Development brad@novemberresearch.com (415)279-9107 • Seth Warhaftig – President seth@novemberresearch.com (415) 987-3313 Next Steps