Iss Network Avantage
- 1. The Technology Advantage with Innovative Software Presented by Amy Lenz
- 2. Who is Innovative Software? A Technology Service Provider Enhancing business performance Optimizing y p g your use of technology gy Increasing your productivity Providing a highly skilled team Emphasizing responsiveness Keeping your costs down. We have a reputation for taking excellent care of our customers. Our customers trust us to recommend the solution that is best for them.
- 3. History of Innovative Software Established in 1993 by Amy Lenz Located i B ttl C k at th Hi t i S lli L t d in Battle Creek t the Historic Sullivan D i B Dairy Barn. Began by providing network support and programming for Post Cereals Cereals. Remained focused in these areas but have increased the breadth and depth of services we offer offer. Increasing number of customers through personal referrals
- 4. Advantages to Working with ISS Proven Track Record Work to Reduce Your Costs Improve We Take Operations responsibility
- 5. According to Our Customers “Innovative S ft “I ti Software h t k our IT support to a new level.” J ff has taken tt l l ” Jeff Roller, Battle Creek Chamber of Commerce “The support that Innovative Software provides is priceless” Tom The priceless Beaver, GLMI “We used to wait days for suppo t, now most p ob e s a e so ed e at o support, o ost problems are solved immediately through remote support. I can’t say enough good about ISS” Jim Gasaway, Gasaway Investments “ISS knows what they are doing. They are on the forefront of technology. I usually ask for some things that most people are not doing and they always come back with a proposal.” Steve Kelly, Kraft Foods
- 6. Today’s Business Challenges Executive Demands Make better decisions …faster In ncrease Re Do more work …with smaller teams Reduc Costs Ensure compliance ce Drive more value from partnerships evenues Increase customer satisfaction Collaborate across organizational boundaries Business Cli t B i Climate • Increased Opportunities • Fewer workers • Competitive pressures • Dependence on Technology Increase Security
- 7. Technology Advantage Program Designed to Align with your Reduce R d business goals Downtime Optimize Comprehensive Productivity Support Increase Take your Security Worries away Reduce costs Anticipate future needs
- 8. The Program in a Nutshell You get total network care through a single provider A Flat Rate Fee system keeps costs predictable You have an entire IT department at your fingertips
- 9. Services: • Monitoring & Alerting • Security Reviews • Unlimited Remote Support • Daily Backup Verifications • Server testing, tuning & Optimization • Monthly Backup testing • Workstation Installation & Maintenance • Firewall Management • Workstation Inventory • Antivirus and Antispyware Audits • W k t ti Purchase Planning Workstation P h Pl i • V d M Vendor Management t
- 10. More Services: • Disaster Recovery Planning • Software License Management • General Technology Planning • Network Diagramming • Detailed Trouble Tickets • Annual Review • Modification Logs • Financial Analysis • Detailed Network Documentation • Policy Development
- 11. Vendors & Technologies: • Microsoft • Server Virtualization • Citrix • SharePoint Customization • Symantec • Web based programming • Trend Micro • Database management • HP, Dell, IBM • Server Hosting
- 12. Current Customers Kraft Foods, 15 years Eaton, 12 years Elzinga Voelkers, 12 years Voelkers, Gerber Foods, 10 years Battle Creek Math & Science, 10 years Science Barker Manufacturing 8 years Manufacturing, GHS Strings, 7 years Jessup Group Accounting, 7 years Crooks Plumbing, 7 years Stetler Vanderveer Realtors, 7 years Franklin Iron & Metal, 6 years , y Union Pump, 6 years p, y Burnham Brook, 6 years Battle Creek Unlimited, 5 years Mumford Schubel law offices, 5 years Advanced Gynecology 4 years Lifespan, 4 years Hoffman Brothers, 4 years Dayone Family Health, 2 years Behnke Logistics, 2 years These are steady customers who trust our services
- 13. Why ISS? Flat Rate Fee 100 % Proven Highly Skilled Stable Quick Customer Results Team Company Response Satisfaction Proactive
- 14. Next Steps Free Network Assessment Recommendations based on your situation