IT General Controls Key Performance Indicator & Key Risk Indicator
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The document outlines various IT control areas, including user access, change management, security awareness, asset management, patch management, data backup, incident response, vendor risk management, and regulatory compliance. It highlights key performance indicators (KPIs) and key risk indicators (KRIs) for each area, identifying issues such as delays, unauthorized access, and non-compliance that could affect IT security and compliance. The overall goal is to assess the effectiveness and risks associated with IT general controls for a secure environment.
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IT General Controls Key Performance Indicator & Key Risk Indicator
- 1. Access Control 1. User Access Review Timeliness 2. Unauthorized Access Incidents 1. Delays in user access reviews 2. Instances of unauthorized access Change Management 3. Change Request Handling Time 4. Failed Changes 3. Delays in handling change requests 4. Unsuccessful or unauthorized changes IT Security Awareness 5. Employee Security Training Completion 6. Policy Acknowledgment 5. Lack of awareness in security 6. Policy non-compliance by employees IT Asset Management 7. Asset Inventory Accuracy 8. Unauthorized Asset Changes 7. Incomplete or inaccurate asset data 8. Unauthorized asset modifications Security Patch Management 9. Timeliness of Security Patching 10. Patch Compliance Rate 9. Delays in applying security patches 10. Low compliance with patching Data Backup and Recovery 11. Backup Completion Timeliness 12. Data Recovery Success Rate 11. Backup failures or delays 12. Ineffective data recovery Incident Response 13. Incident Response Time 14. Incident Escalation Rate 13. Slow response to security incidents 14. Increased incidents due to delays Vendor Risk Management 15. Vendor Risk Assessment Completion 16. Vendor Compliance Monitoring 15. Incomplete or skipped assessments 16. Vendor non-compliance incidents Compliance with Regulations 17. Regulatory Compliance 18. Audit Trail Accuracy 17. Non-compliance with IT regulations 18. Missing or tampered audit logs Category KPIs KRIs IT General Controls KPIs and KRIs Evaluate the effectiveness and risks of IT general controls to ensure a secure and compliant IT environment.