This document is a resume for Raymond Frank Panetto, providing details of his career and qualifications. Over 10 years of experience in IT support roles has given him skills in responding to user issues professionally and improving customer service. He is passionate about technology and education, with various IT certifications and a theology degree. Recent work includes positions as an IT instructor, consultant, and customer support specialist for several companies. Key responsibilities involved creating lesson plans, maintaining equipment and student records, and assisting students with career development.