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ITC Limited
One of India’s Most Admired Companies
ITC SUNFEAST
        BISCUITS
SALES AND DISTRIBUTION
MARKET SIZE


 The Indian FMCG sector is the fourth largest sector in the
  economy with a total market size in excess of $28 billion.

 ITC Having market capitalization of US $ 15 billion . company
  headquartered in Kolkata, India.

 Annually turnover of the company is US $ 4.75 billion.
 4,86,000 share holders.

 The result: market capitalization of US$ 33 billion and turnover of over
  US$ 7 billion.

 ITC today is a leading FMCG marketer in India, the second largest
  Hotel chain, the clear market leader
INTRODUCTION




 ITC was incorporated on August 24, 1910 under the name Imperial
  Tobacco Company of India Limited.



 India Tobacco Company Limited in 1970 and then to I.T.C. Limited in
  1974.



 Chairman Y C Deveshwar
 1910    Incorporation of 'Imperial Tobacco Company
         of India Limited'.

 1925   Setup of Packaging & Printing Business

 1975   Launched its Hotels business.

 1979   Entered the Paperboards business

 1990   Set up the Agri Business Division

 2000    Launched a line of high quality greeting cards
         under the brand name 'Expressions‘

 2000    Entered the Lifestyle Retailing business with the
         Wills Sport.

 2000   Spun off ITC InfoTech India Limited.
 2001 Introduction of 'Kitchens of India' Indian gourmet
      dishes

 2002 Launch of the brands mint-o and Candyman
      confectionery and Aashirvaad atta
 2002 Started marketing popular safety matches brands
      like iKno, Aim

 2003 Foray into the marketing of Agarbattis (Mangaldeep)

 2005 Introduced Essenza Di Wills, an exclusive range of
      fine fragrances

 2007 Entered the fast growing branded snacks category
      with Bingo!.

 2007 Launched the 'Superia' range of Soaps and Shampoos
      in the mass-market segment.
Corporate Governance Structure

                ITC Ltd.


                              FMCG-
Agri Business
                            Cigarettes

Paperboards &
                           FMCG-Others
  Packaging

  InfoTech                   Hotels
ITC Business Portfolio
                                               FMCG
    Cigarettes                      Foods               Personal Care                Lifestyle Retailing


,




         Education & Stationery               Matches                   Incense Sticks




                                  Paper &                 Agri                       Information
         Hotels                   Packaging                                          Technology
                                                          Business
Organizational Structure
SALES     ORGANISATION
                     STRACTURE



                                          SALESMAM

                            SUPERVIOSOR

                                          SALESMAN
  Area
              DISTRIBUTOR
executive

                            SUPERVISOR    SALESMAN
WD point at santa cruj

WD Area from Santa cruj to Bandra

NO.of A.E            =2

NO.of supurviser     =7

NO. OF sales man     = 17
Introduction to Sunfeast

 Launched in July, 2003



 Growth rate of 53%



 Turnover of over 1000 crore



 Wide categorization
Products at a Glance
Based on the production in India biscuits
    can be broadly classified into:-
Pattern of Biscuit Consumption(On
 Zonal basis) in the country are as
 below:

Northern Zone -      25%
Western Zone    -    23%
Southern Zone -      24%
East and North
East Zone        -   28%
(Including N.East)
Rural-urban penetration of Biscuit:

Urban Market : 75% to 85%
Rural Market : 50% to 65%
Annual Growth
  The biscuit industry in India
  witnessed annual growth as below:-
   2003-04     -       15%
   2004-05     -       14%
   2005-06     -       14%
   2006-07     -       13%
   2007-08     -      15%
   2008-09     -      17%
   2009-10     -       19%
Biscuit: Growth potential

The Biscuits industry in India is
 worth around Rs. 3000 crores and
 30% of it belongs to the organized
 sector. It is the largest among all
 food industries in the country and is
 expected to grow at about 17-19% in
 the years to come.
MARKET SHARE

                      ITC
                     Column1
SUNFEST   BRITANIA    PRIYA GOLD   OTHERS   PARLE-G



                          10%


            36%


                                   31%



               9%
                        14%
ITEM   DISCRIPTION
                      UN   WITHOUT    VAT       AFTER   MRP
                           VAT RATE   14%        VAT

GLB    GLUCOSEBISC    PC     1.61     0.22254   1.83     2/-
35     UIT 35.2GM


GL     GLUCOSEBISC    PC     3.13     0.4382    3.17     5/-
O69    UIT 60GM RS4
       BOURBON 74
BOB    GM             PC     7.83     1.092     8.92    10/-
01
       BOURBON 74
MA     GM             PC     7.83     1.092     8.92    10/-
110
SC     SPECIAL
158    CHOCO 129GM    PC     7.83     1.092     8.92    10/-

OR     ORENGE 156
156    GM 20/-        PC     15.67    2.2932    17.86   20/-
PAWAN'S SPECIALITIES PVT.
                   LTDSTOCK AS ON 7/10/11.
SR NO.   ITEM      DISCRIPTION       UN    WITHOUT VAT RATE
         BOB       BOURBON 74 GM,
01.      01        10/-               PC     7.83

                   BUTTERSCOTCH       PC
02.      BU001     78GM ,10/-                7.83
                   GOLD.BAKE.BUTE
03.      BUTO2     ERSCOTCH 75gm,     PC    11.81
                   SPL
04.      CC165     CHOCOCOOKIES      PC     15.67
                   165GM
         SC        SPECIAL CHOCO
05.      158       129GM              PC     7.83
         OR        ORENGE 156 GM
06.      156       20/-               PC    15.67

                   MARIE OATS                7.84
07.      MA110     110GM RS10         PC

                   MARIE LIGHT 180    PC     11.75
08.      MA111     GM
09.                MARIE LIGHT        PC      7.84
         ML130     130GM
10.                MARIE LIGHT        PC      11.75
         ML199     199GM
                   TOTAL FOR BI                               ………………….
Itc biscits
Distribution of Food Products

 Strict compliance standards, low profit
  margins, intense competition, and high
  customer-service expectations.

   Fast and effective sales ordering processes.
   Flexibility
   Quick reaction

   BEAT PLAN TO GENERAL STORES

   ROUTE PLAN FOR MODERN TRADE

   KEY OUT LET
BEAT PLAN FOR GENERAL STORE

Process -
Route plan
              sales order on previous day or
              P.O on previous day
               supply on next day by transportation
               collection of payment (1 to 3.. Wickless
                cover 70 to 80 shops)
Beat Plan-
             Sales person visit a particular area on weekly
             basis.
             Main out lets are visited twice a week.
             Nearly 30 to 40 stores daily
             Monday to Saturday
 SUPERVISOR   DS          ROUTE
                          Bandra west

                          30 to 40 shops daily)
 Anil gupta   Manoj      Mount mary,Band
                          stand,chambai,
                          parry cross,
                          Shirley rajan road.

               Asif ali   (30to 40 shops daily)
                            Hill road, chapel,
                                 road.
Key out let supervisor visit different
 different out let as per route plan.

Key out let sayales man visit all key
 outlet on route plan basis

Different outlets on daily visit.

Visit from Monday to Saturday.
SUPPLY IN MODERN TRADE

In modern trade(Big Bazar,vishal)
 P.O Is mail to distributor point, or
 collect by sales man.

Sales man visit different route on
 day’s basis.

If there is shortage of products sales
 man notice them and contact to
 category head for O.P.
MARGIEN AND SCHEME

Distributor  - Margin       scheme
                  3%
Modern trade - margin      buy 4
                12-14%      get 1 free

General stores- 10-12%
Wholesaler    - 10-12%+2%
Keep fresh stock on front
Give scheme if stock is about to
 expiry.
Distribution System

 ITC uses FIFO method to reduce the wastage of
  goods, due to expiry. (Biscuits expire in 6 months)

 They also keep the Biscuits on constant move from
  low sales area to high sales area.

 The company collects all the expired Biscuits from
  market and destroys them.

 Retailers must return expired or damaged
  products within time before the date of expire.
Distribution System


 Adjustment for them is done in every months
  time.

 ITC provides their retailers with racks, psu’s,
  fod’s,(face on display), standees and Glow shine
  boad,etc to display the products.

 The benefits received by the retailers depend
  upon their sales volume and also the location of
  their shops.

 ITC has hired merchandiser to promote Biscuits
Flow Diagram
               CNF
            Mumbai                              Hoskote Bangalore



                                                                       FACTORY




                                                  WHOLESALE
                                                   DEALER
                                                    BASE


       Santacruj (mumbai)                             Hill road ( shri traders)
WHOLESALE                                                            RETAILER
                            Bandre(w)
DISTRIBUTOR
                                        Sarley rajan road
PAYMENT COLLECTION

Modern trade – credit of 7 to 15 days.

General trade - cash, or credit of
                  7 to 15 days.
NEW PRODUCT LAUNCH

Dark fantasy chocolate 20/-




Chocolate cookies 60g, 5/-
  (without cream)
NEW PRODUCT LAUNCH

Soon coming with…………….

ITC is coming with two new verities

a)Dream cream chocolate vanilla.

b)strro berry vanilla.

       RS. 10 and 20
COMPITITOR

 PRODUCTS          COMPETITORS

 GLUCOSE         PARLE, BRITANIA
  MARIE            AND HORLICKS



 BUTTERBITE       PRIYA GOLD,
 AND CREAM         ANMOL,BRITANI
                    AND PARLE
COMPETITION STRATEGY


 One of the well known brand in India.
 Powerful Brands across segments.
 Leadership in segments - geographic
  & price.
 Extensive FMCG distribution network.
 Direct servicing of 1,00,000 markets
  & nearly 2 million Retail outlets.
 Exciting long term growth potential.
 World-class state-of-the-art
  technology and products.
COMPETITION STRATEGY

Maintaining relation ship with both
 retailer and distributor.
Market divination into Grocery out
 let, convince outlet,(sell all product
 except Atta, dale, ready to eat salt)
 Modern Trade, etc.
PSU’S (Packet staking unit)
Face on display
Plannogramming
Launching new brands
In shop display
UNIQUE

ITC is unique as an organization,
 they are into various sectors in the
 business.

A)   Distribution channel
B)   Distribution cycle
C)   Display
D)   Promotion strategies
E)   Plannogramming
Observations

 Food products are normally a high volume ball
  game.

 Products have to essentially be available in the
  market at all given points of time and at all given
  points of purchase.

 The supply of products takes place virtually on a
  daily basis in fixed quotas or otherwise, to
  retailers as per their requisitions and the
  anticipation of demand and the performance of
  products in the recent past.
Observations

 The skeleton of distribution system is same for all
  the companies.

 Companies try very hard to make a difference at
  some point to get the competitive advantage.

 ITC has a very strong distribution network for
  their cigarette brands and they are using this
  network to push their new biscuit brands.

 Credit system also depends upon the position of
  the product in the market.
Observations
 Companies with top product are hard to bargain
  on credits.

 Companies also use their premium products to
  push their non premium products.
LEARNING

 ITC new product launching strategies-
Invite retailers
Training to staff
Schemes
Incentive
Visibility Display
In shop Display
FOD’S (face on display
Free samples
Bandra is called testing market
ITC SUNFEAST
                      BISCUITS
              Presented by:
          VIKRAM SINGH Khangarot
ROBIN
        MAHAROOF
                                   BINA Bhatia

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Itc biscits

  • 1. ITC Limited One of India’s Most Admired Companies
  • 2. ITC SUNFEAST BISCUITS SALES AND DISTRIBUTION
  • 3. MARKET SIZE  The Indian FMCG sector is the fourth largest sector in the economy with a total market size in excess of $28 billion.  ITC Having market capitalization of US $ 15 billion . company headquartered in Kolkata, India.  Annually turnover of the company is US $ 4.75 billion. 4,86,000 share holders.  The result: market capitalization of US$ 33 billion and turnover of over US$ 7 billion.  ITC today is a leading FMCG marketer in India, the second largest Hotel chain, the clear market leader
  • 4. INTRODUCTION  ITC was incorporated on August 24, 1910 under the name Imperial Tobacco Company of India Limited.  India Tobacco Company Limited in 1970 and then to I.T.C. Limited in 1974.  Chairman Y C Deveshwar
  • 5.  1910 Incorporation of 'Imperial Tobacco Company of India Limited'.  1925 Setup of Packaging & Printing Business  1975 Launched its Hotels business.  1979 Entered the Paperboards business  1990 Set up the Agri Business Division  2000 Launched a line of high quality greeting cards under the brand name 'Expressions‘  2000 Entered the Lifestyle Retailing business with the Wills Sport.  2000 Spun off ITC InfoTech India Limited.
  • 6.  2001 Introduction of 'Kitchens of India' Indian gourmet dishes  2002 Launch of the brands mint-o and Candyman confectionery and Aashirvaad atta  2002 Started marketing popular safety matches brands  like iKno, Aim  2003 Foray into the marketing of Agarbattis (Mangaldeep)  2005 Introduced Essenza Di Wills, an exclusive range of fine fragrances  2007 Entered the fast growing branded snacks category with Bingo!.  2007 Launched the 'Superia' range of Soaps and Shampoos in the mass-market segment.
  • 7. Corporate Governance Structure ITC Ltd. FMCG- Agri Business Cigarettes Paperboards & FMCG-Others Packaging InfoTech Hotels
  • 8. ITC Business Portfolio FMCG Cigarettes Foods Personal Care Lifestyle Retailing , Education & Stationery Matches Incense Sticks Paper & Agri Information Hotels Packaging Technology Business
  • 10. SALES ORGANISATION STRACTURE SALESMAM SUPERVIOSOR SALESMAN Area DISTRIBUTOR executive SUPERVISOR SALESMAN
  • 11. WD point at santa cruj WD Area from Santa cruj to Bandra NO.of A.E =2 NO.of supurviser =7 NO. OF sales man = 17
  • 12. Introduction to Sunfeast  Launched in July, 2003  Growth rate of 53%  Turnover of over 1000 crore  Wide categorization
  • 13. Products at a Glance
  • 14. Based on the production in India biscuits can be broadly classified into:-
  • 15. Pattern of Biscuit Consumption(On Zonal basis) in the country are as below: Northern Zone - 25% Western Zone - 23% Southern Zone - 24% East and North East Zone - 28% (Including N.East)
  • 16. Rural-urban penetration of Biscuit: Urban Market : 75% to 85% Rural Market : 50% to 65%
  • 17. Annual Growth The biscuit industry in India witnessed annual growth as below:- 2003-04 - 15% 2004-05 - 14% 2005-06 - 14% 2006-07 - 13% 2007-08 - 15% 2008-09 - 17% 2009-10 - 19%
  • 18. Biscuit: Growth potential The Biscuits industry in India is worth around Rs. 3000 crores and 30% of it belongs to the organized sector. It is the largest among all food industries in the country and is expected to grow at about 17-19% in the years to come.
  • 19. MARKET SHARE ITC Column1 SUNFEST BRITANIA PRIYA GOLD OTHERS PARLE-G 10% 36% 31% 9% 14%
  • 20. ITEM DISCRIPTION UN WITHOUT VAT AFTER MRP VAT RATE 14% VAT GLB GLUCOSEBISC PC 1.61 0.22254 1.83 2/- 35 UIT 35.2GM GL GLUCOSEBISC PC 3.13 0.4382 3.17 5/- O69 UIT 60GM RS4 BOURBON 74 BOB GM PC 7.83 1.092 8.92 10/- 01 BOURBON 74 MA GM PC 7.83 1.092 8.92 10/- 110 SC SPECIAL 158 CHOCO 129GM PC 7.83 1.092 8.92 10/- OR ORENGE 156 156 GM 20/- PC 15.67 2.2932 17.86 20/-
  • 21. PAWAN'S SPECIALITIES PVT. LTDSTOCK AS ON 7/10/11. SR NO. ITEM DISCRIPTION UN WITHOUT VAT RATE BOB BOURBON 74 GM, 01. 01 10/- PC 7.83 BUTTERSCOTCH PC 02. BU001 78GM ,10/- 7.83 GOLD.BAKE.BUTE 03. BUTO2 ERSCOTCH 75gm, PC 11.81 SPL 04. CC165 CHOCOCOOKIES PC 15.67 165GM SC SPECIAL CHOCO 05. 158 129GM PC 7.83 OR ORENGE 156 GM 06. 156 20/- PC 15.67 MARIE OATS 7.84 07. MA110 110GM RS10 PC MARIE LIGHT 180 PC 11.75 08. MA111 GM 09. MARIE LIGHT PC 7.84 ML130 130GM 10. MARIE LIGHT PC 11.75 ML199 199GM TOTAL FOR BI ………………….
  • 23. Distribution of Food Products  Strict compliance standards, low profit margins, intense competition, and high customer-service expectations.  Fast and effective sales ordering processes.  Flexibility  Quick reaction  BEAT PLAN TO GENERAL STORES  ROUTE PLAN FOR MODERN TRADE  KEY OUT LET
  • 24. BEAT PLAN FOR GENERAL STORE Process - Route plan sales order on previous day or P.O on previous day supply on next day by transportation collection of payment (1 to 3.. Wickless cover 70 to 80 shops) Beat Plan- Sales person visit a particular area on weekly basis. Main out lets are visited twice a week. Nearly 30 to 40 stores daily Monday to Saturday
  • 25.  SUPERVISOR DS ROUTE Bandra west 30 to 40 shops daily)  Anil gupta Manoj Mount mary,Band stand,chambai, parry cross, Shirley rajan road. Asif ali (30to 40 shops daily) Hill road, chapel, road.
  • 26. Key out let supervisor visit different different out let as per route plan. Key out let sayales man visit all key outlet on route plan basis Different outlets on daily visit. Visit from Monday to Saturday.
  • 27. SUPPLY IN MODERN TRADE In modern trade(Big Bazar,vishal) P.O Is mail to distributor point, or collect by sales man. Sales man visit different route on day’s basis. If there is shortage of products sales man notice them and contact to category head for O.P.
  • 28. MARGIEN AND SCHEME Distributor - Margin scheme 3% Modern trade - margin buy 4 12-14% get 1 free General stores- 10-12% Wholesaler - 10-12%+2% Keep fresh stock on front Give scheme if stock is about to expiry.
  • 29. Distribution System  ITC uses FIFO method to reduce the wastage of goods, due to expiry. (Biscuits expire in 6 months)  They also keep the Biscuits on constant move from low sales area to high sales area.  The company collects all the expired Biscuits from market and destroys them.  Retailers must return expired or damaged products within time before the date of expire.
  • 30. Distribution System  Adjustment for them is done in every months time.  ITC provides their retailers with racks, psu’s, fod’s,(face on display), standees and Glow shine boad,etc to display the products.  The benefits received by the retailers depend upon their sales volume and also the location of their shops.  ITC has hired merchandiser to promote Biscuits
  • 31. Flow Diagram CNF  Mumbai Hoskote Bangalore FACTORY WHOLESALE DEALER BASE Santacruj (mumbai) Hill road ( shri traders) WHOLESALE RETAILER Bandre(w) DISTRIBUTOR Sarley rajan road
  • 32. PAYMENT COLLECTION Modern trade – credit of 7 to 15 days. General trade - cash, or credit of 7 to 15 days.
  • 33. NEW PRODUCT LAUNCH Dark fantasy chocolate 20/- Chocolate cookies 60g, 5/- (without cream)
  • 34. NEW PRODUCT LAUNCH Soon coming with……………. ITC is coming with two new verities a)Dream cream chocolate vanilla. b)strro berry vanilla. RS. 10 and 20
  • 35. COMPITITOR  PRODUCTS COMPETITORS  GLUCOSE PARLE, BRITANIA MARIE AND HORLICKS  BUTTERBITE PRIYA GOLD, AND CREAM ANMOL,BRITANI AND PARLE
  • 36. COMPETITION STRATEGY  One of the well known brand in India.  Powerful Brands across segments.  Leadership in segments - geographic & price.  Extensive FMCG distribution network.  Direct servicing of 1,00,000 markets & nearly 2 million Retail outlets.  Exciting long term growth potential.  World-class state-of-the-art technology and products.
  • 37. COMPETITION STRATEGY Maintaining relation ship with both retailer and distributor. Market divination into Grocery out let, convince outlet,(sell all product except Atta, dale, ready to eat salt) Modern Trade, etc. PSU’S (Packet staking unit) Face on display Plannogramming Launching new brands In shop display
  • 38. UNIQUE ITC is unique as an organization, they are into various sectors in the business. A) Distribution channel B) Distribution cycle C) Display D) Promotion strategies E) Plannogramming
  • 39. Observations  Food products are normally a high volume ball game.  Products have to essentially be available in the market at all given points of time and at all given points of purchase.  The supply of products takes place virtually on a daily basis in fixed quotas or otherwise, to retailers as per their requisitions and the anticipation of demand and the performance of products in the recent past.
  • 40. Observations  The skeleton of distribution system is same for all the companies.  Companies try very hard to make a difference at some point to get the competitive advantage.  ITC has a very strong distribution network for their cigarette brands and they are using this network to push their new biscuit brands.  Credit system also depends upon the position of the product in the market.
  • 41. Observations  Companies with top product are hard to bargain on credits.  Companies also use their premium products to push their non premium products.
  • 42. LEARNING  ITC new product launching strategies- Invite retailers Training to staff Schemes Incentive Visibility Display In shop Display FOD’S (face on display Free samples Bandra is called testing market
  • 43. ITC SUNFEAST BISCUITS Presented by: VIKRAM SINGH Khangarot ROBIN MAHAROOF BINA Bhatia