Itopia brisbane it support
- 1. IT SUPPORT SERVICES IT support packages from $ 150 per month.
- 2. WELCOME TO ITOPIA At ITOPIA, we understand you have a business to run and your IT just needs to work. We make IT support our core business, so you can get on with your core business. Simple. Reliable. Local. Adam is the Managing Director of ITOPIA. He established the IT support business in Brisbane in 2014 in response to the growing demand for reliable, local IT support from business owners in south east Queensland. As a Microsoft® Certified IT Professional with 20+ years experience in IT working for large corporates servicing clients in Australia and internationally, Adam has brought his passion for high quality service and information technology to ITOPIA. Adam is the face of the business and the key contact for all ITOPIA clients. He employs specialist staff who share the same enthusiasm to support him in delivering reliable, high quality IT support services to business owners in Brisbane. ADAM DODDS WHY PARTNER WITH ITOPIA? We are a progressive IT company who are always staying on top of the evolving trends by continually learning and improving our skillset so we can exercise our knowledge to guide our customers to utilise the most cost effective and secure IT solutions available today. QUALIFIED & EXPERIENCED With our monthly pro-active IT support packages tailored to suit your workforce, you can feel rest-assured that you have the expertise of qualified and experienced IT professionals looking after your IT, and peace of mind knowing you are only paying for what you need. FLEXIBLE MONTHLY PACKAGES We understand how important it is to have a responsive IT partner to assist you when needed. That’s why we offer our clients on managed IT support packages guaranteed response times based on impact and severity. RAPID RESPONSE We’re a small team of qualified, experienced IT professionals who are based in Brisbane. When you call ITOPIA, you will notice we are not a large faceless call centre. We structure our business in order to provide our customers with a more personal experience. LOCALS SERVING LOCALS
- 3. All prices quoted are subject to 10% GST. Additional services charged at discounted rates as per schedule. Monthly support package is calculated on either per user or device, whichever is lesser value. Third party updates are provided to the world’s most popular third-party software such as PDF readers, browsers and applications. BRONZE Ideal for teams of 3 or more who want their IT security kept up to date. √ Anti-Virus √ Microsoft® Updates √ 3rd Party Updates √ Backup Monitoring* √ Monthly Reporting √ Guaranteed Response Times $ 50Minimum of 3 users / devices SILVER Ideal for teams of 8 or more who require access to IT advice as needed as well as their IT security kept up to date. √ Managed Anti-Virus √ Managed OS Updates √ Managed 3rd Party Updates √ Backup Monitoring* √ Windows Event Monitoring & Remediation √ Windows Performance Monitoring & Remediation √ Network Monitoring & Management √ User & Email Administration √ Monthly Reporting √ Guaranteed Response Times √ Remote Support Included $ 90Minimum of 8 users / devices GOLD Ideal of teams of 10 of more who want peace of mind that their data and their client’s data is kept secure, their IT needs are met pro-actively, but they’re not quite ready for a full time IT employee. √ Managed Anti-Virus √ Managed OS Updates √ Managed 3rd Party Updates √ Backup Monitoring* √ Windows Event Monitoring & Remediation √ Windows Performance Monitoring & Remediation √ Network Monitoring & Management √ User & Email Administration √ Vulnerability Scans √ Risk Assessments √ Virtual CTO with pro-active IT planning & management √ Monthly Reporting √ Guaranteed Response Times √ Monthly Onsite Visits √ Remote Support Included FROM $ 170Minimum of 10 users / devices MANAGED IT SUPPORT PACKAGES ADD-ONS To keep your IT support solution neat and tidy, we are pleased to offer a range of add-ons including Mircorsoft® 365 Business software licenses, Exclaimer Cloud Signature licenses, Office® 365 Back Up services, Cloud Backup Storage services and more. Each of these services are available through ITOPIA so you have one invoice for all of your IT support. PROJECTS IT projects such as server upgrades and office relocations are a specialty of the team at ITOPIA. Each project is as different as each business we deal with. For this reason, each project is quoted individually with convenient payment plans available.
- 4. www.itopia.com.au 1800 486 742 433 Logan Road Stones Corner Qld 4120 sales@itopia.com.au