Janakiraman Elumalai
+919894140573
e.janakiraman@gmail.com
Overview
Highly accomplished, visionary technology leader with Salesforce Platform Dev-I certified in CRM
Product, Windows Application Development, Production Support Services, Mobile Application
development(IOS), product manager and people management that promotes the successful completion of
large, complex, and risky projects and facilitates organizational growth.
Experience Summary
 12 Years of IT experience which includes application development and support/maintenance
experience in the following domains.
a) Financial (Securities Trading) services industry business processes,
b) Multi Functional Peripherals/Printers (MFP),
c) Image Processing (Industrial & Medical).
d) Industrial Automation.
 3 Years of experience in Salesforce.com CRM platform with full lifecycle development.
 7 Years of experience in developing applications in c++/vc++.
 1 Year of experience in developing IOS application for IPad with social network integration and using device
utilities.
 4 Years of experience in Leading the Project and involved in Project management activities.
 4 Years experience in Leading a Production support team for Business Critical level - high application with
20+ interfaces.
 Having experience in effort and cost estimation techniques.
 Having extensive experience in Incident management to Change management (ITIL).
 Having Participated in Country rollouts (26 countries Go lives).
 Experience in all the phases of Software Development Life Cycle including requirement gathering, analysis
high/low level design, coding with complete functionality, testing, deployment and support of software
applications.
 Designed modules that comply with the architecture of the system using Design Patterns and UML tools for
OOAD to prepare class and Interface diagrams and Design Tools Smart Draw.
 Worked with application users and clients across the globe (MENA, Africa, Archway, Asia Pacific and US
countries)
Technical Summary
Languages : Salesforce.com (Apex, Visualforce, REST API’s, DML, dataloader, profile
settings, workflow and approvals), C++, Visual C++, MFC.
Operating Systems : Windows 7, Linux and MAC OS X.
Databases : Oracle, MS Access.
Design and Modeling : OOAD, UML.
Web Technologies : JavaScript, VB Script, HTML, DHTML, XML.
Tools : TOAD, Microsoft Visual Studio, Rational Clear-case, Enterprise Architecture
(EA), MS-Visual SourceSafe, SVN, PVCS, BMC Remedy 8.1, ITRS, Eclipse.
Industries (Domain) : Banking and Finance, Image Processing (Medical & Industrial), MFP(Multi
Functional Peripherals).
Education
Bachelor of Science May 1998.
Govt. Arts College, Salem, Tamil Nadu, India.
Specialized in Physics.
Master of Computer Application, May 2002.
University of Madras (ICE), Chennai, Tamil Nadu, India.
Certification
Certification:
Salesforce Certified Platform Developer I (WI16)
Engagement Overview
Employer/Client: Scope International – Chennai / Standard Chartered Bank – UK/SG
Project: i)Process/Report Automation
ii)Conf. Management Application
Role: Product Manager - Development / Maintenance
Team Size: 3
Environment: Salesforce.com CRM and Apex Data Loader. Feb’ 13 – Mar’ 16
I) This is a service cloud project designed to provide different level of approvals for various manual
tasks performed during BAU hours. Reports are generated automatically on daily basis on the
approved and manual task list for analysis. Case management, Automatic assignment rules are
handled.
Automatic mail transmission with attachment to all the stake holders(users) on the Trade settlement
status. Data is loaded to the application through data loader from external database Oracle.
II) Conference management application using REST API and DML for managing the sessions and
instructors and integrating the employees feedback about the session. This application will track the
session and avoid duplicating the sessions. HTTP request were handled for request and response with
other applications.
Roles and Responsibilities:
 Customize Salesforce.com, custom objects, fields, formulas, validation rules,
custom workflow, and approval processes, page layouts, record types, reports and
dashboards.
 REST API, DML, Junction object, HTTP commands.
 Maintain users, roles, security, profiles, workflow rules etc
 Manage mass imports and exports of data using Data Loader.
 Facilitate requirements gathering and prioritization with business users
 Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using
Eclipse.
 Used SOQL with consideration to Governor Limits for data manipulation needs of the
application using platform database objects.
Employer/Client: Scope International – Chennai / Standard Chartered Bank – UK/SG
Project: SeCCuRE – Securities Services (Custodian)
Role: Product Manager - Production Support Aug’ 11 – Mar’
16
Team Size: 14
SCB – Securities Services division was exploring ways to expand a leading position in the custody
services market which is a high critical application. The Custody solution to support all aspects of
custody operations including, custody management, trade settlement, corporate actions processing,
registration and charges. It supports increased automation in sending SWIFT messages to SCB clients
and offered the flexibility to add new features. In addition, the solution was architected to meet the
existing and evolving needs of sophisticated custody services providers across a wide range of
markets and instruments. The solution provided for it supports increased automation in sending
SWIFT messages to SCB clients and offered the flexibility to add new features.
The application and was Rollout in 26 countries across the globe.
Architecture:
• OS : Linux
• Technology : J2EE
• Database - Oracle 11G.
• Batch Process execution - Shell Script, Core Java and Control-M.
• Tools: BMC Remedy 8.1, ITRS, SVN.
• MQ for messaging systems.
Responsibilities:
• Problem Resolution Guides, Program and System documentation.
• Conducted Training Seminars for Users and Support groups.
• Responsible in supporting the various production issues addressed by the users.
• Managing the shift.
• Ensuring Application stability.
• Ensuring SLA is met on the support.
• Managing the Incident tickets and reduction of tickets.
• Raising/Managing Change Management.
• Developed rollout strategies, assisted with system installation, and supported 24 countries Go live.
• Liaising with 20 interface applications.
• L1 and L2 level production Support.
• Interaction with global users for production issues.
• Automating the manual tasks for the support.
• Developing Monitoring tools.
• Handled 140 Critical situations during the support
• Effective change management (created and implemented 70 Change requests).
• Handled Audit issues and ensured all the process which adheres to the organization Audit rules.
Environment:
OS: Linux
Employer/Client: HCL Technologies – Chennai / Konica Minolta Business Technologies
-Japan
Project: PSW(PageScope Workware)
Role: Project Lead Jul’ 10 – Aug’
11
Third party SDK: Acrobat API, Lead Tools.
Team Size: 4
PageScope Workware is a powerful, easy-to-use application developed in VC++ (Visual Studio 2003)
that simplifies the process of working with scanned and electronic documents by converting them
automatically to PDF format, so it is easier to store, edit, update and combine materials into new
documents.
With PageScope Workware as the personal document solution, it will have a simple PDF workflow
that can make more productive and enhance the power of your multifunctional device.
And also it can protect PDF files and display and import files in boxes inside MFP devices..
Responsibilities:
• Thought Leadership
• Product Enhancements.
• Coding, Conducting code reviews, Unit testing the main module.
• Estimation of the Module.
• Participate in customer interactions.
• Mentoring and managing team members.
• Project Quality Analyst (PQA).
• Project Defect Prevention Analyst (DPA).
Environment:
OS: Windows XP (32 & 62 bit), Vista, Win 7.
Acrobat: 7, 8 and 9 (standard and professional).
Employer/Client: HCL Technologies – Chennai / Konica Minolta Business Technologies
-Japan
Project: SimWin (Simulator for Windows for MFP)
Role: Project Lead Jul’ 08 – Jul’
10
Team Size: 3
SimWin is a MFP(Multi Functional Peripheral/Printer) simulator software for windows, Developed in
VC++ 6.0 (MFC) that works on a Windows PC and performs most of the functions of MFP in the same
manner. Third party application developers can develop and evaluate applications using SimWin
without MFP.
The software is compatible to
Windows 2003 Server.
Windows 2008 Server.
Virtual PC.
VMWare.
Architecture:
• Model View Controller.
Responsibilities:
• Thought Leadership
• Product Enhancements and Tech Support.
• Coding, Conducting code reviews, Unit testing the main module.
• Estimation and planning of the project.
• Participate in customer interactions.
• Mentoring and managing team members.
• Manage risks and issues impacting project deliverables.
• Project Quality Analyst (Build and execute release management plan for the respective
modules).
• Project Configuration Controller.
Environment:
Windows XP.
Employer/Client: Covansys – Chennai / Merrill Lynch - US
Project: ValApp (Valuation Application)
Role: Team Member
Team Size: 3 Feb’ 07 – Jul’ 08
Risk Analysis and Management (RAM) is a framework that has been developed in-house by the Equity
Linked Technology group in Merrill Lynch to support the Equity-Linked Trading business. Deals and
transactions are processed on RAM to support global trading activities.
Valuations of OTC deals are an essential piece of the value-added service that Merrill Lynch provides.
The module is used by client services to create valuations and generate valuation documents.
Valuations are emailed or faxed to clients.
Architecture:
• Val App is designed to use three tire architecture
• User Interface ASP , Business logic  ATL/COM, Database Oracle
• Database servers are considered as Oracle 9i.
• Batch Process execution is done using VB and ATL/COM.
Responsibilities:
• Determined design issues and wrote specification documents, prioritized fixes and enhancements.
• Enhanced the product.
• Utilized structured analysis, design, and programming techniques to produce system software and
to model the physical design of data records and files.
• Produced User Procedures, Problem Resolution Guides, Program and System documentation.
• Conducted periodic Training Seminars for Users and Support groups.
• Created test plans, test cases and created test environments. Conducted unit, Integration, system
And User Acceptance testing.
• Responsible in supporting the various production issues addressed by the users.
• Adequate Cross culture and Client facing experience
• Developed rollout strategies, assisted with system installation, and supported live sites.
• Secondary level global production Support
• Interaction with global Clients for requirements
• Interaction with global users for production issues.
Environment:
Windows XP.
Employer/Client: Covansys – Chennai / Merrill Lynch - US
Project: Equity Screen for Windows (ESW)
Role: Team Member
Team Size: 3 Jun’
05 – Feb’ 07
Equity Screen for Windows (ESW) is a screen Product, which is useful to provide Updated information
on the equity and variety of related financial/statistical information e.g. Classification of company,
Equity Pricing information, Rating of company by financial analyst, Risk factors associated etc. It
compares continuously with the earlier Financial/Statistical information and reports changes every
fortnightly. It is interfaced with various market data feed as well as internal data feeds, the data is
pooled in using either proprietary APIs (provided by data vendors) or by flat files from various sources
which includes internal sources like Merrill Lynch sector classification and external data vendors like
IBES, First call, Trade line etc.
• It is a Data Generation program, Developed in C++.
• Oracle Call Interfaces(OCI) is used and RemoteTradeLine(RTL)
• Database servers are considered as Oracle 9i.
Responsibilities:
• Maintenance and Production Support.
• Coding and Unit Testing the Main Module.
• Integrating the whole Application.
Environment:
Windows XP.
Employer/Client: BlueStar InfoTech Ltd – Mumbai / Hitachi Medical Corporation – Japan
Project: Ultrasound Measurement Software Enhancements (Medical Imaging)
Role: Team Member Nov’ 04 – May’
05
Module Name 1. Intima Media Thickness Measurement
2. USB Flash Memory Support
This Project is in Medical Imaging domain and it support Multilanguage system. The module covers
finding the Thickness of the blood vessel by applying the following algorithms
• Threshold
• Bicubic Interpolation Method
• Developed in VC++ using MFC.
Responsibilities:
• Enhancement and Coding.
• Unit Testing the Main Module.
• Integrating the Application.
Environment:
Windows XP.
Other Projects/Activites:
1) Ultrasound Measurement Software: Medical Imaging process and with Multilanguage support
system, which covered finding the Thickness of the blood vessel
2) Software developed for Finding the Dimension and defects in the machinery parts
with spatial and frequency domains.
3) Conveyer controller which interacts with PLC and serial ports.
4) ‘Fan engagement’ Tab based application for IPad(IOS), Integrated social sites,
Camera utility and image rotation.
5) VSS automation for source code checkin and checkout with one touch.
6) Played the role as Defect Prevention Analyst and QA for CMMI level 5.
7) Data Comparison tool for testing application specific data
Contact Details
Location : Chennai, Tamil Nadu, India
Mobile No. : +919894140573
E-Mail ID : e.janakiraman@gmail.com

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  • 1. Janakiraman Elumalai +919894140573 e.janakiraman@gmail.com Overview Highly accomplished, visionary technology leader with Salesforce Platform Dev-I certified in CRM Product, Windows Application Development, Production Support Services, Mobile Application development(IOS), product manager and people management that promotes the successful completion of large, complex, and risky projects and facilitates organizational growth. Experience Summary  12 Years of IT experience which includes application development and support/maintenance experience in the following domains. a) Financial (Securities Trading) services industry business processes, b) Multi Functional Peripherals/Printers (MFP), c) Image Processing (Industrial & Medical). d) Industrial Automation.  3 Years of experience in Salesforce.com CRM platform with full lifecycle development.  7 Years of experience in developing applications in c++/vc++.  1 Year of experience in developing IOS application for IPad with social network integration and using device utilities.  4 Years of experience in Leading the Project and involved in Project management activities.  4 Years experience in Leading a Production support team for Business Critical level - high application with 20+ interfaces.  Having experience in effort and cost estimation techniques.  Having extensive experience in Incident management to Change management (ITIL).  Having Participated in Country rollouts (26 countries Go lives).  Experience in all the phases of Software Development Life Cycle including requirement gathering, analysis high/low level design, coding with complete functionality, testing, deployment and support of software applications.  Designed modules that comply with the architecture of the system using Design Patterns and UML tools for OOAD to prepare class and Interface diagrams and Design Tools Smart Draw.  Worked with application users and clients across the globe (MENA, Africa, Archway, Asia Pacific and US countries) Technical Summary Languages : Salesforce.com (Apex, Visualforce, REST API’s, DML, dataloader, profile settings, workflow and approvals), C++, Visual C++, MFC. Operating Systems : Windows 7, Linux and MAC OS X. Databases : Oracle, MS Access. Design and Modeling : OOAD, UML. Web Technologies : JavaScript, VB Script, HTML, DHTML, XML. Tools : TOAD, Microsoft Visual Studio, Rational Clear-case, Enterprise Architecture (EA), MS-Visual SourceSafe, SVN, PVCS, BMC Remedy 8.1, ITRS, Eclipse. Industries (Domain) : Banking and Finance, Image Processing (Medical & Industrial), MFP(Multi Functional Peripherals). Education Bachelor of Science May 1998. Govt. Arts College, Salem, Tamil Nadu, India. Specialized in Physics. Master of Computer Application, May 2002. University of Madras (ICE), Chennai, Tamil Nadu, India.
  • 2. Certification Certification: Salesforce Certified Platform Developer I (WI16) Engagement Overview Employer/Client: Scope International – Chennai / Standard Chartered Bank – UK/SG Project: i)Process/Report Automation ii)Conf. Management Application Role: Product Manager - Development / Maintenance Team Size: 3 Environment: Salesforce.com CRM and Apex Data Loader. Feb’ 13 – Mar’ 16 I) This is a service cloud project designed to provide different level of approvals for various manual tasks performed during BAU hours. Reports are generated automatically on daily basis on the approved and manual task list for analysis. Case management, Automatic assignment rules are handled. Automatic mail transmission with attachment to all the stake holders(users) on the Trade settlement status. Data is loaded to the application through data loader from external database Oracle. II) Conference management application using REST API and DML for managing the sessions and instructors and integrating the employees feedback about the session. This application will track the session and avoid duplicating the sessions. HTTP request were handled for request and response with other applications. Roles and Responsibilities:  Customize Salesforce.com, custom objects, fields, formulas, validation rules, custom workflow, and approval processes, page layouts, record types, reports and dashboards.  REST API, DML, Junction object, HTTP commands.  Maintain users, roles, security, profiles, workflow rules etc  Manage mass imports and exports of data using Data Loader.  Facilitate requirements gathering and prioritization with business users  Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.  Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Employer/Client: Scope International – Chennai / Standard Chartered Bank – UK/SG Project: SeCCuRE – Securities Services (Custodian) Role: Product Manager - Production Support Aug’ 11 – Mar’ 16 Team Size: 14 SCB – Securities Services division was exploring ways to expand a leading position in the custody services market which is a high critical application. The Custody solution to support all aspects of custody operations including, custody management, trade settlement, corporate actions processing, registration and charges. It supports increased automation in sending SWIFT messages to SCB clients
  • 3. and offered the flexibility to add new features. In addition, the solution was architected to meet the existing and evolving needs of sophisticated custody services providers across a wide range of markets and instruments. The solution provided for it supports increased automation in sending SWIFT messages to SCB clients and offered the flexibility to add new features. The application and was Rollout in 26 countries across the globe. Architecture: • OS : Linux • Technology : J2EE • Database - Oracle 11G. • Batch Process execution - Shell Script, Core Java and Control-M. • Tools: BMC Remedy 8.1, ITRS, SVN. • MQ for messaging systems. Responsibilities: • Problem Resolution Guides, Program and System documentation. • Conducted Training Seminars for Users and Support groups. • Responsible in supporting the various production issues addressed by the users. • Managing the shift. • Ensuring Application stability. • Ensuring SLA is met on the support. • Managing the Incident tickets and reduction of tickets. • Raising/Managing Change Management. • Developed rollout strategies, assisted with system installation, and supported 24 countries Go live. • Liaising with 20 interface applications. • L1 and L2 level production Support. • Interaction with global users for production issues. • Automating the manual tasks for the support. • Developing Monitoring tools. • Handled 140 Critical situations during the support • Effective change management (created and implemented 70 Change requests). • Handled Audit issues and ensured all the process which adheres to the organization Audit rules. Environment: OS: Linux Employer/Client: HCL Technologies – Chennai / Konica Minolta Business Technologies -Japan Project: PSW(PageScope Workware) Role: Project Lead Jul’ 10 – Aug’ 11 Third party SDK: Acrobat API, Lead Tools. Team Size: 4 PageScope Workware is a powerful, easy-to-use application developed in VC++ (Visual Studio 2003) that simplifies the process of working with scanned and electronic documents by converting them automatically to PDF format, so it is easier to store, edit, update and combine materials into new documents. With PageScope Workware as the personal document solution, it will have a simple PDF workflow
  • 4. that can make more productive and enhance the power of your multifunctional device. And also it can protect PDF files and display and import files in boxes inside MFP devices.. Responsibilities: • Thought Leadership • Product Enhancements. • Coding, Conducting code reviews, Unit testing the main module. • Estimation of the Module. • Participate in customer interactions. • Mentoring and managing team members. • Project Quality Analyst (PQA). • Project Defect Prevention Analyst (DPA). Environment: OS: Windows XP (32 & 62 bit), Vista, Win 7. Acrobat: 7, 8 and 9 (standard and professional). Employer/Client: HCL Technologies – Chennai / Konica Minolta Business Technologies -Japan Project: SimWin (Simulator for Windows for MFP) Role: Project Lead Jul’ 08 – Jul’ 10 Team Size: 3 SimWin is a MFP(Multi Functional Peripheral/Printer) simulator software for windows, Developed in VC++ 6.0 (MFC) that works on a Windows PC and performs most of the functions of MFP in the same manner. Third party application developers can develop and evaluate applications using SimWin without MFP. The software is compatible to Windows 2003 Server. Windows 2008 Server. Virtual PC. VMWare. Architecture: • Model View Controller. Responsibilities: • Thought Leadership • Product Enhancements and Tech Support. • Coding, Conducting code reviews, Unit testing the main module. • Estimation and planning of the project. • Participate in customer interactions. • Mentoring and managing team members. • Manage risks and issues impacting project deliverables. • Project Quality Analyst (Build and execute release management plan for the respective modules).
  • 5. • Project Configuration Controller. Environment: Windows XP. Employer/Client: Covansys – Chennai / Merrill Lynch - US Project: ValApp (Valuation Application) Role: Team Member Team Size: 3 Feb’ 07 – Jul’ 08 Risk Analysis and Management (RAM) is a framework that has been developed in-house by the Equity Linked Technology group in Merrill Lynch to support the Equity-Linked Trading business. Deals and transactions are processed on RAM to support global trading activities. Valuations of OTC deals are an essential piece of the value-added service that Merrill Lynch provides. The module is used by client services to create valuations and generate valuation documents. Valuations are emailed or faxed to clients. Architecture: • Val App is designed to use three tire architecture • User Interface ASP , Business logic  ATL/COM, Database Oracle • Database servers are considered as Oracle 9i. • Batch Process execution is done using VB and ATL/COM. Responsibilities: • Determined design issues and wrote specification documents, prioritized fixes and enhancements. • Enhanced the product. • Utilized structured analysis, design, and programming techniques to produce system software and to model the physical design of data records and files. • Produced User Procedures, Problem Resolution Guides, Program and System documentation. • Conducted periodic Training Seminars for Users and Support groups. • Created test plans, test cases and created test environments. Conducted unit, Integration, system And User Acceptance testing. • Responsible in supporting the various production issues addressed by the users. • Adequate Cross culture and Client facing experience • Developed rollout strategies, assisted with system installation, and supported live sites. • Secondary level global production Support • Interaction with global Clients for requirements • Interaction with global users for production issues. Environment: Windows XP. Employer/Client: Covansys – Chennai / Merrill Lynch - US Project: Equity Screen for Windows (ESW) Role: Team Member Team Size: 3 Jun’ 05 – Feb’ 07 Equity Screen for Windows (ESW) is a screen Product, which is useful to provide Updated information on the equity and variety of related financial/statistical information e.g. Classification of company, Equity Pricing information, Rating of company by financial analyst, Risk factors associated etc. It
  • 6. compares continuously with the earlier Financial/Statistical information and reports changes every fortnightly. It is interfaced with various market data feed as well as internal data feeds, the data is pooled in using either proprietary APIs (provided by data vendors) or by flat files from various sources which includes internal sources like Merrill Lynch sector classification and external data vendors like IBES, First call, Trade line etc. • It is a Data Generation program, Developed in C++. • Oracle Call Interfaces(OCI) is used and RemoteTradeLine(RTL) • Database servers are considered as Oracle 9i. Responsibilities: • Maintenance and Production Support. • Coding and Unit Testing the Main Module. • Integrating the whole Application. Environment: Windows XP. Employer/Client: BlueStar InfoTech Ltd – Mumbai / Hitachi Medical Corporation – Japan Project: Ultrasound Measurement Software Enhancements (Medical Imaging) Role: Team Member Nov’ 04 – May’ 05 Module Name 1. Intima Media Thickness Measurement 2. USB Flash Memory Support This Project is in Medical Imaging domain and it support Multilanguage system. The module covers finding the Thickness of the blood vessel by applying the following algorithms • Threshold • Bicubic Interpolation Method • Developed in VC++ using MFC. Responsibilities: • Enhancement and Coding. • Unit Testing the Main Module. • Integrating the Application. Environment: Windows XP. Other Projects/Activites: 1) Ultrasound Measurement Software: Medical Imaging process and with Multilanguage support system, which covered finding the Thickness of the blood vessel 2) Software developed for Finding the Dimension and defects in the machinery parts with spatial and frequency domains. 3) Conveyer controller which interacts with PLC and serial ports. 4) ‘Fan engagement’ Tab based application for IPad(IOS), Integrated social sites, Camera utility and image rotation. 5) VSS automation for source code checkin and checkout with one touch. 6) Played the role as Defect Prevention Analyst and QA for CMMI level 5. 7) Data Comparison tool for testing application specific data
  • 7. Contact Details Location : Chennai, Tamil Nadu, India Mobile No. : +919894140573 E-Mail ID : e.janakiraman@gmail.com