jeffreychavalier2016
- 1. CHAVALIER N. JEFFREY 3414 W. 147th Street, Apt. 9 Midlothian, Illinois 60445 (708) 595-4307 chavaliernichol@gmail.com ══════════════════════════════════════════════════════════════════════════════════════ Competent, versatile professional seeks to utilize education, extensive experience and proven capabilities to benefit a progressive and well respected organization in office administration. HIGHLIGHTS OF QUALIFICATIONS * Results driven, service oriented, and ambitious professional with diversified experience in office administration, sales/marketing, training/developing, and customer service. * Expertise in solutions and consultative selling possessing excellent executive presentation, communication, and negotiation skills. * Ability to prioritize and efficiently multitask while identifying problems and implementing effective solutions. * Possess a "pro" company attitude dedicated to the growth and profitability of the company. * Computer Experience: Microsoft Office, Word, Excel, PowerPoint, and Mac Software. CORE COMPETENCIES * Office Administration * Sales/Marketing * Training/Mentoring * Organization/Planning * Retail Merchandising * Bookkeeping * Communication/Persuasive Skills * Customer Service * Negotiation EDUCATION Chicago State University, Chicago, Illinois Currently Pursuing B.S., Health Sciences - Expected Date of Graduation (5/17) and M.S., Occupational Therapy - Expected Date of Graduation (5/18) South Suburban College South Holland, IL United States Associate of Science (5/13) PROFESSIONAL EXPERIENCE PROFESSOR ALFRED BROWN, South Holland, Illinois (9/08 - Present) Administrative Assistant - Oversee the timely, accurate processing of daily assignments for Professor Brown’s classes at South Suburban College. - Ensure accurate records for all students, organize files, and create/monitor class rosters utilizing Microsoft Excel. - Read/correct English papers, assignments, and tests. UNITED STATES POSTAL SERVICE, Chicago, Indiana (4/14 - 4/15) City Carrier Assistant - Sorted all classes of mail and parcels in sequence of delivery for scheduled mail distribution. - Re-directed mail/parcels with inappropriate addresses and collected money for postage due and cash-on-delivery. - Answered customers’ queries concerning postal regulations and services. - Delivered/collected mail on assigned routes for scheduled mail distribution; subsequently reporting to management any delivery issues and incidents. Chavalier N. Jeffrey - Page Two
- 2. HOME DEPOT INC., Tinley Park, Illinois (3/13 - 9/13) Sales Associate - Daily responsibilities included top line sales to bottom line profits inclusive of customer service and providing prompt and courteous service as Sales Associate in the Garden Center. - Answered customers’ questions concerning plants, tools, and equipment. - Offered exceptional customer service to differentiate and promote the company brand while educating customers on product and service offerings. - Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. - Additional experience included monitoring inventory, processing special orders, and stocking shelves. Homer award for Outstanding Customer Service via Home Depot Inc. in 8/13. Direct efforts resulted in increasing sales by 5% in Garden Center during tenure. RESCARE INC., Portage, Indiana (5/12 - 9/12) Direct Support Staff - Assumed responsibility for welfare and care of home health care patients; monitoring vital signs, administering prescribed oral medications, implementing individualized care plans, and maintaining patients’ charts. - Assisted patients with bathing and other personal aspects of hygiene, set up meals, and assisted with ambulation therapy. - Accompanied clients to physician appointments, hospitals, and stores. - Provided patients and respective families with educational counseling and information. HARVEY SCHOOL DISTRICT, Harvey, Illinois (5/09 - 3/12) Office Secretary/Teaching Assistant - Ensured efficient operation of office; directly responsible for answering/screening calls, scheduling appointments, filing, greeting the public, and providing information as needed. - Transmitted information/documents to school personnel via computer, fax, and mail. - Proficient in evaluating/resolving concerns from school employees and the public. - Delegated duties as Teaching Assistant at various schools as needed. DEB INC., Matteson, Illinois (5/08 - 5/10) Sales Associate - Acquired excellent training and experience in popular women’s apparel store; stocking merchandise, counter sales, inventory control, ordering, running registers, processing bank deposits, and customer service. - Provided a high level of customer service by working closely with customers concerning sales/special orders. - Trained and developed new sales associates. - Created effective merchandise displays and implemented promotional events. Instrumental in store increasing sales by 15% during tenure. Associate of the month in June, 2008.