Jenn b integrating techw_admin tasks apr22_2010pptshowcase

The document discusses challenges with outdated technology and lack of reference materials at a company. It proposes introducing interactive computer-based tutorials to provide training and access to information for employees. A pilot program tested three versions of tutorials with 30 employees and found that 100% could now complete tasks independently, with most feeling more comfortable and recommending the tutorials to others. The document concludes that people need tools and information, and assessments are important to address technical issues and change management challenges when introducing new systems.