Jeremy Watson CV
- 1. Jeremy Watson 34 Buie Brae, Kirkliston Watson Consultancy and IT Services Ltd Edinburgh, EH29 9FB 07765 786 925 JeremyWatson@hotmail.com I have significant experience in successfully delivering a variety of high profile change projects. Recently I have over 5 years experience contracting on major change programmes in Financial Services (RBS and Sainsbury’s Bank) building on my project and change management skills across a variety of roles. During this time I have been successful in forging strong active relationships with all project and business stakeholders over a spectrum of levels. Prior to that I have 11 years with Logica working in IT Services mainly in a Project Management capacity. Key Skills Business Change Management • Work-stream lead for requirements gathering, sign off and delivery. • Business Operating Model work-stream lead from design to delivery. • Business and technical stakeholder management. Project management • A proven track record in managing numerous projects; typically 10 running concurrently. • Manage personnel across various teams and 3rd parties. • Manage the completion of projects with short challenging timelines and those requiring longer term guidance. • Full responsibility for individual project budgets up to approx £80,000. • Extensive experience in all aspects of project management from design, planning, implementation, progress monitoring and ensuring completion of deliverables. • Qualified as a Prince 2 Practitioner. IT Change management • Assess, propose and deliver all types of change requests. • Operate within a managed service adopting ITIL best practice. • Change manager who runs regular change board meetings and client reviews. People management • Experienced Relationship Manager between key business areas and programme • Flexible management of projects involving varying combinations of personnel across a broad spectrum of roles requiring excellent organisation and communication skills. • Regular interaction with clients to communicate requirements, progress and report project outcomes. • Networking and communication skills used to guarantee continual project stakeholder management. • Successful mentoring role for less experienced project managers resulting in effective team members. • Key role in the recruitment, training and development of new team members. IT Skills • Full lifecycle experience in business and banking systems. • Broad understanding of IT infrastructure. 1
- 2. Career summary Nov 2014 to present Project Manager – Sainsbury’s Bank, Edinburgh New Bank Programme Responsible for progressing Live Proving strategy and design through to delivery for New Bank Programme (Core Banking and Savings). A key member of the Execution Management Team responsible for scheduling and delivering Live Proving successfully over a 12 week execution period. This resulted in over 99% successfully executed customer scenarios and associated business checks across the banks key functional areas. My role as Project Manager also covered the design, delivery and operation of the Funding and Compliance risk models used as well as the planning and management of customers, accounts and funding required for Live Proving. This role involves managing a number of key internal and 3rd party stakeholders (such as LBG) and colleagues to gain formal acceptances of approach throughout. May 2011 to Nov 2014 Senior Business Analyst – RBS, Edinburgh EU Divestment Programme During 3 years of successive contract renewals delivered in a variety of key roles across all phases of a unique bank wide programme. During the divestment to Santander I ran technical cutover work streams ensuring operations business requirements were captured, progressed through governance and delivered by technology teams. I was chosen to be the Relationship Manager for 2 of the key business areas for the wider programme (Debt Management Operations and Fraud Operations). Progressed to help design and build the model for a new challenger bank (Williams and Glyn). I worked with stakeholders to develop their new TOM models. Cluster lead for the Debt Management and Lending process clusters producing early TOM designs. This design work lead to a role leading BOM delivery work within the Operations work stream for the Collections and Recoveries business. Responsible for developing, maintaining and reporting on project plans, running project working groups, stakeholder management across technology and business teams, managing risks and issues and producing input for key programme events and reviews. I received special recognition for a paper presenting deep dive info for the new bank executive. Sep 2004 to April 2011 Project Manager (Change) – Logica, Edinburgh Client: Morrison Utility Services. Responsible for assessing and delivering a variety of high profile IT and process change for a demanding and cost conscious client. Management of concurrent projects ensuring full financial management and reporting. Engagement and successful relationship building with all stakeholders including senior management. Consistently achieved a high turnaround of delivery on time, within budget and to satisfaction of client. Often responsible for tackling and delivering more complex and innovative solutions. 2
- 3. June 2003 – Aug 2004 Team Leader (Transition) – LogicaCMG, London Client: Anglian Water Group. Led a UK wide team during a transition year for the client ensuring successful testing and re- integration of applications into a new infrastructure. This involved multiple sites throughout the UK demanding keen motivational and leadership skills to ensure team members met tight deadlines and integrated successfully with other teams. Dealt with client effectively during a period of significant business change. July 1999 – May 2003 Analyst Programmer – Logica, London Clients: NatWest Bank & Royal Bank of Scotland. Selected to work alongside a business team ‘Risk Lending Systems’ to ensure regular delivery of IT changes to their automated national strategy. Involved following the full life cycle from analysis of business requirements through to final delivery. I was responsible for the success of several business critical deliveries. For one of these deliveries I received an 'achievement' award from the IT director at NatWest. April 1995 – June 1999 IT Graduate Training and IT Analyst – Safeway Plc, London As a graduate IT trainee I gained experience in 3 main areas of the business; Retail, Supply Chain and Marketing Systems. I established myself as a key member of the Marketing Systems Support and Development team establishing a pioneering customer loyalty scheme. Responsible for integrating new members effectively into the team including, acting as a mentor and providing technical and analysis experience. Relevant Qualifications and Training Sainsbury’s Bank regular learning From Nov 2014 to present RBS regular risk and group learning From June 2011 to Nov 2014 ITIL v 3 Service Design Feb 2011 Managing Service Operations Nov 2010 ITIL v 3 Service Transition Aug 2010 Prince 2 Practitioner May 2008 ITIL v 3 Foundation Bridge Aug 2009 BSc, Honours, Business Information Systems 1991-1994 University of East Anglia. Included courses: Business Studies, Finance, Accountancy, Systems Analysis, Computer Science, Organisational Information Systems and Quantitative methods. Personal Information I enjoy the great outdoors: climbing Munros, skiing, tennis and hockey. I have actively helped with corporate team building events for previous employers. I am a non smoker and have a clean driving license. Referees Contact details available on request. 3