Jishnu_Sreekumar_Resume
- 1. Jishnu G Sreekumar SQL DBA – Infosys Ltd Houston, TX - Email me at: - jishnugs@gmail.com Overall 8+ Years of IT experience with 6+ years in SQL Server Database Administration with latest cloud technologies like Microsoft Azure with a rare combination with SharePoint 2013. Excellent knowledge in Relational Data Base Management System foundation concepts Experience in SQL Installation and High Availability concepts in PRODUCTION and lower environments Experience in setting up High Availability Replicas and Always On configuration Experience in Storage concepts, capturing and analyzing IOPS Experience in DR Migration and DR exercise for Databases Experience in Configuration of SQL Server service packs, hot fixes and comply with Organization strategy Proficient in implementing SQL Best Practices and managed the DBs with TDE Encryption Experience in implementing & managing logins, database security and managing permissions Experience in developing and implementing backup & restore strategy and high availability solutions Proficient in Migrating Databases to higher versions and from On Premises to Azure cloud. Experience in establishing routines to ensure that indexes are defragmented regularly and statistics are up-to-date Experience configuring Maintenance Plans, SQL Server Agent Jobs scheduling, creating alerts Excellent knowledge in fixing the job failures and report the Incidents upfront to stakeholders Experience in resolving issues and identify root cause and proactively improve the confidentiality, integrity and reliability of the data Strategizing and redesigning the architecture to reduce maintenance and hardware cost A through, dedicated & motivated professional with a proactive attitude, excellent team leadership qualities, capable of thinking in and out of the box with in depth knowledge of ITIL standards. MANAGEMENT: Effective at multitasking and working under pressure to accomplish overall objectives Excellent skills in problem-solving and team building Excellent Knowledge in ITIL process and v3 certified Excellent knowledge in Incident, Problem and Change management process Excellent knowledge in Remedy Administration and unique reporting skills Manage multiple organizing, coordinating, monitoring, and reporting skills Excellent analysis of strength and weakness in a project to enhance subsequent project performance Excellent communication skills with Project Stake Holders and Third party vendors. Authorized to work in the US for any employer.
- 2. WORK EXPERIENCE SQL DBA Infosys Ltd - November 2013 to Present Role: SQL DBA – Technology Lead (Onsite) Role Description: Team Lead and responsible for managing production and lower environments Manage multiple instances of SQL Server with rare combination of SharePoint in On Premise and Cloud environments. Responsible for supporting over 100+ SQL instances which include SQL 2008 R2, SQL 2014 Expertise in Database Administration on Production Servers with server configuration, performance tuning, maintenance with outstanding troubleshooting capabilities and implementing the Change Requests, representing the DBAs in CAB Meetings Experience in Disaster Recovery Planning and sending out Outage Notifications for different time zones Proficiency and expertise in SQL Server Replication, Backup/Recovery, DB Migration Having hands on experience in DR processes including Always On(High Availability Solutions) Working knowledge in Storage concepts, SCOM, SCCM and Remedy Administration Experience in supporting & managing Very Large DBs and the data management Strong experience in mentoring team members and writing documentation 24 X 7 Production Database on Call Support Monitoring the servers and SQL Native Backup conversion skills Worked on SQL Server client tools and their installation SQL Server & Oracle DB Administrator Infosys Ltd - January 2011 to October 2013(Offshore) Role: Technology Analyst Role Description: As a support DBA responsible for managing production, development and test environments. Manage multiple instances of SQL Server, Oracle and Sybase DB technologies. Responsible for supporting over 50+ SQL instances which include SQL 2008R2 and SQL2012 Installation and Maintenance of SQL Server on Test, Development and Production Environments Worked with SQL Server 2008/12 side by side upgrade from SQL server 2005 Worked in Disaster Recovery Planning, Testing and Analyzing, continuous update of documentation Expertise in migration SQL Databases for SharePoint (from MOSS to SP2010) Expertise in basic DB Administration for Oracle and Sybase Expertise in Windows Failover Manger Cluster and getting the DBs ready for OS Patching by failing it over to appropriate nodes Worked in Active Active Passive cluster environment Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies Creating Logins and Roles with appropriate permissions and approvals due to Data Confidentiality Creating and Maintaining Database Maintenance Plans
- 3. Write T-SQL Scripts for database backup jobs and daily/weekly jobs Performed data partitioning for efficient management of database tables and indexes Maintaining the database consistency with DBCC at regular intervals Monitoring SQL server performance using profiler to find performance and deadlocks Managed Disk space, memory, CPU alerts and User connections Performed Database Integrity Checks, updated Database Statistics and performed Re-indexing Rebuilding the indexes at regular intervals for better performance and ensure the jobs have run successfully Performing DB refresh from PROD to lower environments with proper approval process Creating Database Maintenance Plan and planning the Outage windows by consulting the Application and Business stakeholders Performing DB deployments and implementation of Change Requests and Production Data Requests Update statistics, database integrity check and Backup operations in SQL Server & Oracle. SQL Server L2 Engineer HP (Contract) – June 2009 to January 2011 Role: Senior Systems Engineer Role Description: Primary responsibilities as L2 support engineer which includes managing Daily Operations. Service Improvements across projects, Resource, Managing Mentoring L1 Engineers. Managing the DB Management/Administration through backend on SQL 2000 and above environments Helping the end users to migrate/upgrade the DB environments to higher versions Debugging and Troubleshooting the DB bugs and other administrative activities on DB if Level 1 Engineers fails in troubleshooting or debugging Helping Level 1 Engineers technically in unknown issues and managing all the DB’s through remotely SPOC for all the DB Related Critical Incidents when other Engineers fail in troubleshooting Active member in design discussions and a CAB member for the Client on technical changes Took part in 6 major Project Implementations and provided 60 days of continuous Post Project Implementation Support for the Client Providing the backend support for the built in ERP Application which is deployed across the Client side environments Maintaining the Version Management of the DB’s for the Client Helped in implementing Change/Problem management Process in the Project for the Client Procter & Gamble Performing Root Cause Analysis on all the unknown issues and documenting all the issues by updating Known Error Database. Owning the Service Desk for HP and assigning the Incident/Problem tickets.
- 4. Application Support Accenture (Contract) - July 2007 to May 2009 Role: Software Engineer Worked as Change Management, Problem Management and Infrastructure Project Management specialist at Accenture for one of the telecom giant Worked as a Subject Matter Expert (SME) for Change Management Process & AOTS Tool Absorbed the Change Management & Problem Management process from client and conducted Train the Trainer sessions for entire unit (800 resources trained in 1 month) Gained experience as an ITIL service co-ordinator in Change/Problem and Release Managements Worked as an Internal Auditor for the Change management & Problem management part of the Application Operations with ITIL Standards Performed Production Certification and Release Audits for all the Production Changes which is a part of Release Management process Prepared and Maintained Metrics & reports using MS-Excel and Macros for CMDB (Configuration Management Database) Instrumental in highlighting the Known Errors and thereby avoiding outages in production systems Expertise in Root Cause Analysis (RCA) for Problem cases and conducting the Meetings with Client and other critical stakeholders Proficient in chairing CAB/CCB Meetings and led the training program for the release of a new tool for Change Management and Problem Management Handled & executed Disaster Recovery Process(BCP) which is a subset of IT Service Continuity Management for a set of applications Estimated Application Availability for a set of Critical Applications using Business Objects Tool and Crystal Reports Planned & handled maintenance activities for critical applications Executed test cases for AOTS Tool and completed User Acceptance Test for a set of Client specific application
- 5. EDUCATION Bachelor of Engineering (B.E) – Electronics and Communication Engineering Anna University. ADDITIONAL INFORMATION Certification Summary ITIL® v3 and v2 MCP: SQL Server 2008 Implementation and Maintenance(70-432) MCITP: Database Administrator 2008: Designing, Optimizing and Maintaining a Database Administrative Solution Using Microsoft SQL Server 2008(70-450). Visa H1B