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KAIZEN STARTERS
 16 little quests to help get us improving
Created by Tom Curtis 2011
Blog: www.onimproving.blogspot.com
Presentations: on www.slideshare.net/onimproving 
Email: ideamerchants@gmail.com
Twitter: @onimproving
INTRODUCTION                                  Kaizen Starters



 We can all make improvement. Sometimes we see clearly
where we can get better and how to do it. At other times it is
not as clear or easy for us. This deck is for those times. What
follows is 16 quest cards called “Kaizen Starters”. Each card
has a keyword, a quest, and things we should look for. As we
use them, we will see Kaizen opportunities. Use these quests
 to see things anew or to get unstuck, then adapt and add to
   them to customize them for your personal or team use.

               Let’s get kaizening. -Tom Curtis
ALIGN                             Kaizen Starters




    The Quest:              build alignment



                     steps that do not fit together,
                          differing priorities,
 What to look for:    disconnections, conflicting
                              instructions
AUDIT                            Kaizen Starters




    The Quest:        check a process or activity



                         repeating processes,
                     activities to watch or walk,
 What to look for:   steps to follow, “ways things
                      are done”, personal habits
CLARIFY                         Kaizen Starters




    The Quest:       make something more clear




                     wordiness, confusion, poor
 What to look for:   word choice, hard to follow
                             directions
COMPLETE                      Kaizen Starters




   The Quest:       complete an open action




                       items almost done,
What to look for:   abandoned projects, items
                       long on a to do list
CORRECT                         Kaizen Starters




                    return activity or process to
   The Quest:               its standard




                    things broken, items unkept,
What to look for:         errors, mistakes
CREATE                        Kaizen Starters




   The Quest:        create, build, or design




                    need for something new, a
What to look for:   missing step, a gap in the
                          current state
DOCUMENT                      Kaizen Starters




   The Quest:        create documentation




                    undocumented activities,
What to look for:   opportunities to create a
                           standard
DUPLICATE                        Kaizen Starters




                     replicate an idea, action, or
    The Quest:       process from someplace else



                       good that can transfer,
 What to look for:    situations you have solved
                       before, common issues
LEARN                            Kaizen Starters




                    learn a better way or improve
   The Quest:          skill or understanding



                        interests, skills to be
                     improved, activities we do
What to look for:   not understand, impending
                       change, new processes
MAP                             Kaizen Starters




   The Quest:         map a process or activity




                    steps, hidden actions, inputs,
What to look for:    outputs, transitions, waste,
                        failure points, stress
ORGANIZE                        Kaizen Starters




   The Quest:              improve order




                    objects without a place, lack
What to look for:    of cleanliness, poor visual
                            appearance
REMOVE                         Kaizen Starters




                      remove large or small
   The Quest:              annoyances



                    what bugs you, issues that
What to look for:   repeat frequently, what you
                    or others do not like doing
REORDER                         Kaizen Starters




                    change order of steps to find
   The Quest:             possible synergy



                      poor step order, related
What to look for:   activities, proximity, similar
                              activities
SIMPLIFY                        Kaizen Starters




                         remove unneeded
    The Quest:              complexity



                     extra motion, unneeded
 What to look for:   steps, actions that are too
                     hard, wasteful repetition
TEACH                          Kaizen Starters




                    teach someone how to do an
   The Quest:           activity or process



                       items hard to explain,
                    opportunities to improve, a
What to look for:   chance to improve someones
                      skills or understanding
WATCH                          Kaizen Starters




   The Quest:            observe a process




                     waste, unevenness, strain,
What to look for:   communication, things done
                        well, opportunities

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Kaizen Starters

  • 1. KAIZEN STARTERS 16 little quests to help get us improving
  • 2. Created by Tom Curtis 2011 Blog: www.onimproving.blogspot.com Presentations: on www.slideshare.net/onimproving  Email: ideamerchants@gmail.com Twitter: @onimproving
  • 3. INTRODUCTION Kaizen Starters We can all make improvement. Sometimes we see clearly where we can get better and how to do it. At other times it is not as clear or easy for us. This deck is for those times. What follows is 16 quest cards called “Kaizen Starters”. Each card has a keyword, a quest, and things we should look for. As we use them, we will see Kaizen opportunities. Use these quests to see things anew or to get unstuck, then adapt and add to them to customize them for your personal or team use. Let’s get kaizening. -Tom Curtis
  • 4. ALIGN Kaizen Starters The Quest: build alignment steps that do not fit together, differing priorities, What to look for: disconnections, conflicting instructions
  • 5. AUDIT Kaizen Starters The Quest: check a process or activity repeating processes, activities to watch or walk, What to look for: steps to follow, “ways things are done”, personal habits
  • 6. CLARIFY Kaizen Starters The Quest: make something more clear wordiness, confusion, poor What to look for: word choice, hard to follow directions
  • 7. COMPLETE Kaizen Starters The Quest: complete an open action items almost done, What to look for: abandoned projects, items long on a to do list
  • 8. CORRECT Kaizen Starters return activity or process to The Quest: its standard things broken, items unkept, What to look for: errors, mistakes
  • 9. CREATE Kaizen Starters The Quest: create, build, or design need for something new, a What to look for: missing step, a gap in the current state
  • 10. DOCUMENT Kaizen Starters The Quest: create documentation undocumented activities, What to look for: opportunities to create a standard
  • 11. DUPLICATE Kaizen Starters replicate an idea, action, or The Quest: process from someplace else good that can transfer, What to look for: situations you have solved before, common issues
  • 12. LEARN Kaizen Starters learn a better way or improve The Quest: skill or understanding interests, skills to be improved, activities we do What to look for: not understand, impending change, new processes
  • 13. MAP Kaizen Starters The Quest: map a process or activity steps, hidden actions, inputs, What to look for: outputs, transitions, waste, failure points, stress
  • 14. ORGANIZE Kaizen Starters The Quest: improve order objects without a place, lack What to look for: of cleanliness, poor visual appearance
  • 15. REMOVE Kaizen Starters remove large or small The Quest: annoyances what bugs you, issues that What to look for: repeat frequently, what you or others do not like doing
  • 16. REORDER Kaizen Starters change order of steps to find The Quest: possible synergy poor step order, related What to look for: activities, proximity, similar activities
  • 17. SIMPLIFY Kaizen Starters remove unneeded The Quest: complexity extra motion, unneeded What to look for: steps, actions that are too hard, wasteful repetition
  • 18. TEACH Kaizen Starters teach someone how to do an The Quest: activity or process items hard to explain, opportunities to improve, a What to look for: chance to improve someones skills or understanding
  • 19. WATCH Kaizen Starters The Quest: observe a process waste, unevenness, strain, What to look for: communication, things done well, opportunities