Kanban in a Can: Capture, Visualize and Optimize your Everyday Processes
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This document discusses how Kanban software from Kerika can help manage processes more effectively than traditional paper-based systems. It notes that paper lags behind reality, as distribution is difficult and process documentation is often abstract. Kanban allows processes to be captured as visual templates with task cards that can include detailed instructions and files. These templates can then be shared in real-time with coworkers to collaborate on processes and get feedback, enabling continuous and faster improvement compared to annual updates.
Kanban in a Can: Capture, Visualize and Optimize your Everyday Processes
- 1. ©2014 Kerika, Inc. Kanban in a can
- 2. ©2014 Kerika, Inc. Capture, Visualize, Optimize Your Everyday Processes
- 3. ©2014 Kerika, Inc. (Not like this)
- 4. ©2014 Kerika, Inc. (Not like this)
- 5. ©2014 Kerika, Inc. (Not like this)
- 6. ©2014 Kerika, Inc. Like this
- 7. ©2014 Kerika, Inc. Why bother? Because paper lags reality
- 8. ©2014 Kerika, Inc. Paper lags reality • Traditional paper-based process management always lags reality –Distribution is an expensive hassle • Process descriptions are provided in abstract terms or legalese –Consumption is discouraged • Cannot easily get feedback, cannot quickly make revisions –Continuous improvement is hard
- 9. ©2014 Kerika, Inc. “Paper on Glass” is no better PDFs on Intranets just makes the printing problem your user’s problem.
- 10. ©2014 Kerika, Inc. How do you actually make the PDCA cycle faster? Can you improve every week, not just once a year?
- 11. ©2014 Kerika, Inc. Plan Do Check Adjust Can you capture all your processes? Can people easily consume your processes? Can you quickly get feedback on what works? Can you improve your processes faster?
- 13. ©2014 Kerika, Inc. Visual Templates • Capture all the tasks that make up an everyday process as cards on an online Kanban board • Cards can include helpful content: documents, URLs, videos, etc. • Make this board a template that can be reused each time the process needs to be repeated
- 14. ©2014 Kerika, Inc. Example: Onboarding a new Employee This is Kanban in a Can: a process template that is ready to go
- 15. ©2014 Kerika, Inc. Example: Onboarding a new Employee All the tasks for this process are organized as cards
- 16. ©2014 Kerika, Inc. Cards capture tasks Each task can come with detailed instructions
- 17. ©2014 Kerika, Inc. Include helpful content You can add files and Web content to each task
- 18. ©2014 Kerika, Inc. Collaborate across Processes • Share your online Kanban board with coworkers, in real-time • Solve problems quickly, as they appear • Integrate chat inside your process workflows • Capture project output, e.g. documents as the process is done
- 19. ©2014 Kerika, Inc. Example of Onboarding Employee Board is shared in real-time with coworkers
Editor's Notes
- #2: Hi, and welcome to this presentation on “Kanban in a Can” My name is Arun Kumar; I am the founder and CEO of Kerika which has developed the worlds only task board that’s designed specially for distributed Lean and Agile teams.
- #3: Today’s talk, which is mostly a demo, by the way, is about capturing, visualizing and optimizing your everyday processes, something that is essential in every state agency that is embracing Lean Government. All three elements of this are essential: Capturing: how many of your organizational processes are accurately described? And by “accurately”, I mean described in the way they are actually done, as opposed to the official way they are supposed to be done. Visualizing: can you literally visualize your process? (Or is it written in some impenetrable manual or, worse-yet, written in some official legalese that covers your ass but stops everyone else from actually understanding and using your process! Optimizing: how easily can you optimize your process? How often? (This will depend upon the time needed to disseminate your new process.)
- #4: This is the old way of managing organizational processes. Also, the worst way. No one reads these three-ring binders. As you all know, because you don’t read them either!
- #5: This is an improvement, but only up to a point. By creating PDF versions of your three-ring binder all you have done is put “paper on glass”: you shifted the burden of printing to your users.
- #6: This is definitely an attempt to visualize, but we can see why actual sticky notes, while great for brainstorming, aren’t a persistent, reliable way of capturing your workflows.
- #7: Instead, we need to consider a more online solution, something like this…