Keynote Connect 2015: Digital Performance Intelligence
- 1. CONNECT 2015 Stephen Feloney, Director of Product Management Digital Performance Intelligence Compe&&ve performance benchmarking & third-‐party services benchmarking
- 2. CONNECT 2015 The Numbers © 2015 Keynote Systems | 2 250 1 1/3 2/3
- 3. CONNECT 2015 Speed © 2015 Keynote Systems | 3 250 1 1/3 2/3 When is fast, fast enough? Milliseconds
- 4. CONNECT 2015 Constantly improving © 2015 Keynote Systems | 4 250 1 1/3 2/3 Daily/Weekly 1
- 5. CONNECT 2015 Third-‐party services © 2015 Keynote Systems | 5 250 1 1/3+ 2/3 Content Performance
- 6. CONNECT 2015 The numbers © 2015 Keynote Systems | 6 250 1 1/3 2/3 Milliseconds Daily/Weekly Content Performance 1 +
- 7. CONNECT 2015 Digital Business OpSmizaSon: Products © 2015 Keynote Systems | 7 BUSINESS OUTCOMES BIG DATA & INTEGRATIONS DIGITAL PERFORMANCE INTELLIGENCE QUALITY PERFORMANCE INDUSTRY SCORECARDS Digital Performance Intelligence Performance Benchmarking Performance ROI Services and Insights Quality Mobile TesSng Load TesSng Performance Mobile App Monitoring Web Monitoring Both Real User and Ac&ve Industry Scorecards Industry Benchmarks CompeSSve Research
- 8. CONNECT 2015 Digital Business OpSmizaSon: Products © 2015 Keynote Systems | 8 BUSINESS OUTCOMES BIG DATA & INTEGRATIONS DIGITAL PERFORMANCE INTELLIGENCE QUALITY PERFORMANCE INDUSTRY SCORECARDS Digital Performance Intelligence Performance Benchmarking Performance ROI Services and Insights Quality Mobile TesSng Load TesSng Performance Mobile App Monitoring Web Monitoring Both Real User and Ac&ve Industry Scorecards Industry Benchmarks CompeSSve Research
- 9. CONNECT 2015 Digital Performance Intelligence © 2015 Keynote Systems | 9 Rum Exit Rate (Calculated) Revenue From Adobe A unique analySc soluSon built to give digital owners and IT performance professionals the data and insight they need to speak a common language anchored around the customer’s experience and business outcomes.
- 10. CONNECT 2015 Introducing Performance Benchmarking © 2015 Keynote Systems | 10 Detailed performance and availability metrics vs. compeStors for page level and component level metrics • Are my compeStor’s customer experience beher than my own? • How does my pre-‐release site and content compare to my producSon site? • What design choices have I made that have the biggest impact on my performance? Can I learn from what my compeStors have done? • How are each of my third-‐parSes services impacSng my performance? My compeStors performance? Are their alternaSves? LocaSons Device Type Overall Performance Performance By Time Overall third-‐party performance by category Overall third-‐party service performance
- 11. CONNECT 2015 The Product
- 12. CONNECT 2015 Compare Performance to CompeStors © 2015 Keynote Systems | 12
- 13. CONNECT 2015 Compare the Component Breakdowns © 2015 Keynote Systems | 13
- 14. CONNECT 2015 Compare the Component Breakdowns © 2015 Keynote Systems | 14
- 15. CONNECT 2015 Drill Down to an Individual 3rd Party Service © 2015 Keynote Systems | 15
- 16. CONNECT 2015 Third-‐Party Service Benchmarking © 2015 Keynote Systems | 16
- 17. CONNECT 2015 The market responds © 2015 Keynote Systems | 17 Keynote Digital Performance Intelligence is well aligned with the key industry trend of focusing on the end-‐user experience… Keynote is demonstra?ng thought leadership and the ability to execute on its product vision… Keynote's service posiSons it one step ahead of its compeStors because of its comprehensive approach that looks at the end-‐user experience across all channels and across all touch points. 20,000 reads
- 18. CONNECT 2015 Thank you QuesSons?
- 19. CONNECT 2015 Seth Voorhies, Director of Digital Performance Insights, Keynote Performance in the Real World